Uniphore CPO on Leveraging Generative AI to Transform Product Management

How can generative AI be used to transform product management? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Uniphore CPO Tushar Shah shares insights on how Uniphore is leveraging generative AI to transform product management and enable enterprises to harness the technology across various business functions. Tushar discusses Uniphore's evolution from a SaaS company to a platform provider, allowing customers to deploy large and small language models tailored to their specific industry and use cases. He highlights the importance of understanding customer journeys and using AI to identify opportunities for improving self-service experiences and reducing customer service costs.
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Keywords: Product Management, Product Leaders, Product Leadership, Product Awards, Built Great Products, Chief Product Officer, Chief Product Officers, Lenny's Podcast, Chief Product Officer Podcast, Product Podcast, Product Videos, Product Management Videos