Unlock The Power Of Do Not Contact (DND) In GoHighlevel - Essential Guide!

[@LesyaHolzapfel]

My problem is that even if I set up the workflow if a contact has DND on, it will immediately check the box again anytime you try to message them

[@HLGuy]

If they have DND on then the workflow will just not send any communication in which the dnd is turned on for but everything else should work.

[@digitalcreativestudio9202]

7:50 Disable? Wouldn't enable start the DND feature?

[@HLGuy]

If I mispoke in my video my apologies you are correct if you enable this feature that will stat the dnd.

[@digitalcreativestudio9202]

5:20 I use LC email system and tested this out and nothing happened. It says to, "The initial email that you send to an individual needs to include /*unsubscribe*/ tag" could you make a quick video on how to complete this set up? Is it as simple s just creating a workflow tag?

[@HLGuy]

Please help me. Do you have DND enabled on a contact and trying to send them an email? Need to understand your context.

[@digitalcreativestudio9202]

Not on a contact, the whole subaccount to stay compliant. Location: business profile> general> Make email complaint by using an unsubscribe link in your email> customize.

[@dmlanddevelopment9181]

Hi, I manually added my phone number as a contact so I can test everytime I create an automation. Now, that my phone number is set to DND, how can I remove it so I can add and do some test automation again with my phone number?

[@HLGuy]

Open your contact record and scroll down to the dnd area and uncheck all the boxes.

[@legacycrusadefinancial]

My DND seems very strict. I had a lead respond they couldn't make an appointment and the DND was triggered. Is there a way to make it less strict?

[@HLGuy]

Not sure what happened but the only way to trigger DND is to send stop or use unsubscribe link.