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In this episode, Ericson Chan, Zurich's Group Chief Information & Digital Officer, and Shaneen Marshall, Chief of Technology & Strategy for Zurich Australia and New Zealand discuss how technology and innovation are driving critical change in the insurance industry. Hosted by Nitya Bhutani, this conversation highlights the importance of diverse teams, using technology to solve business problems, and learning from other sectors to drive progress. Learn how empowering frontline teams and fostering continuous learning can prepare your organization for future challenges.