Update - Replacement of Sony XR-X90L with Samsung QN90C | Long awaited issue finally resolved.

  Рет қаралды 7,199

Ekansh - Average Consumer

Ekansh - Average Consumer

Күн бұрын

Пікірлер: 84
@nkhilmajgaonkr
@nkhilmajgaonkr 3 ай бұрын
I am glad your issue is resolved however unfortunate for my I have been Samsung customer for over a decade but the 65 inches tv I had bought had similar issue but had worst experience with Samsung India Service. I really hope you wont have to deal with them anytime. They just wont agree to this issue and say its some MURA effect. I did the opposite I sold away this Samsung tv and bought the newest Sony Mini LED 65 inches which far better than Samsung. I feel for some reason the products (Samsung or Sony) are the best but their customer service executives are under skilled or maybe they dont want to help. I know this is a different story in other countries like UK or US.
@truegrabbers
@truegrabbers 3 ай бұрын
Hi did u buy Sony Bravia 7 XR70 by any chance? if yes for what price and how is it when compared to samsung tv, coz i have an option to either buy sony xr70 or samsung qn 90D
@nkhilmajgaonkr
@nkhilmajgaonkr 3 ай бұрын
@@truegrabbers Go with Sony, so far with mini led tech I don't have any blooming issues.
@johnabraham1126
@johnabraham1126 3 ай бұрын
Very good Sir to hear that your issue got resolved.
@AashutoshMhaske
@AashutoshMhaske 5 ай бұрын
I’m truly delighted and relieved that the issue has been resolved with your win.
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 4 ай бұрын
@@AashutoshMhaske : Thank you sir
@simplyshiv
@simplyshiv 2 ай бұрын
After your review i bought 65QN90C though i am a sony user for a long time.
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 2 ай бұрын
@@simplyshiv : Glad to know this. Are you happy with your purchase?
@sudan9735
@sudan9735 2 ай бұрын
@simplyshiv bro please share your reviews on it
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 2 ай бұрын
@@sudan9735 : Sure
@Richdadful
@Richdadful 8 күн бұрын
QN90C is top notch TV I think its as good as X90L by all means and a worthy replacement.
@sunnykapoor222
@sunnykapoor222 9 ай бұрын
Congratulations for your new TV and good to hear that your issue got resolved.
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 9 ай бұрын
Thank you so much. God's grace.
@360earthgamer
@360earthgamer 3 ай бұрын
Every company have same service problem until you go to consumer court If you want to resolve genuine issue without headache just complaint directly after reaching out 2/3 times service
@kirandeshpande5960
@kirandeshpande5960 4 ай бұрын
You would purchase Sony 80L 65'' which is Best
@johndoe1354
@johndoe1354 5 ай бұрын
I am contemplating between these two exact models. I like low video rate content (youtube, netflix, and watching sports for free on the antenna) so most people are saying to get the Sony. But the Samsung can be had for $350 USD less and it looks great for high quality content but less for low quality. Which one would you recommend?
@pammikranthi
@pammikranthi 8 ай бұрын
I too own qn90c many videos say its a ads panel and not having good contrast ratio is it true? Also in sdr mode are yougetting patchy blue scenarios when put in contrast enhancer high
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 8 ай бұрын
No patchy blue scenarios for me and as per me the contrast ratio is good. Like i said, in some scenes Sony is better and in majority of the content i consume, samsung solves the purpose.
@PradeepKumar-tq4ev
@PradeepKumar-tq4ev 5 ай бұрын
Is this 55 inch r 65inch tv and im happy for your issue resolved 😊
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 5 ай бұрын
@@PradeepKumar-tq4ev : Thank You. It's 55 inch.
@MrBhavin2585
@MrBhavin2585 3 ай бұрын
I never owned Sony so no comment in the service part but i had a samsung the frame 55 inch, 2021 model. after 2.5 years panel got totaly blacked out, service engineer said new panel needs to be replaced but after one month they said part is not available in india so samaung will deduct 11.11% per year from the invoiced amount and refund the rest. I bought it at 79k in 2021 and theg refunded 53k back. Now, pls suggest shall i go for sony x90l or samsung qn85d or qn90d? As per my experience, im satisfied with samaung service, i dnt know what would happen if i got the same issue with sony tv. Hi bro, pls suggest.
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 3 ай бұрын
Hi, As per my recent experience with Sony service and after getting the view point from other people as well, Samsung is the safe bet. Sony might be making better picture quality televisions as compared to competitors but the after sales support is nowhere near where it used to be.
@MrBhavin2585
@MrBhavin2585 3 ай бұрын
Thanks bro. For the prompt response. Thats my worry if same problem I would have had faced with Sony then I dnt know what would happen. With Samsung, I even didn't had a word with company people, only service centre people resolved the issue of refund. Although I bought it online. Ok, let me check x90l also personally otherwise, Samsung people suggested me QN85D against x90l. If you have any idea, suggest me or else thanks for your earlier input. Thanks.
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 3 ай бұрын
@@MrBhavin2585 : QN85D is good. Also do check out QN90D. My whole point is that as a consumer, you will be in much better peace of mind with Samsung.
@MrBhavin2585
@MrBhavin2585 3 ай бұрын
Hi bro. Thanks. I just got qn90d;55 inch at 1.10 lac.
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 3 ай бұрын
@@MrBhavin2585 : Wow. Congratulations....Very very happy for you. Enjoy your fabulous purchase
@shubhendrayadav9129
@shubhendrayadav9129 8 ай бұрын
Congratulations Sir , your issue got resolved. I am facing similar issue with 2 major defects, cloudy patches and now panel getting faulty under 2.5 years of purchase, need your guidance for consumer court. How to contact you sir?
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 8 ай бұрын
Please share your email ID. Let's take it from there. I will guide you on every step.
@TheContrariann
@TheContrariann 2 ай бұрын
Hello Sir, how is the Samsung TV's Panel ?? Have you tested the Dirty Screen Effect (DSE) and Grey Uniformity Vertical Banding in this TV like the previous Sony X90L ??
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 2 ай бұрын
Yes Sir. I did and Samsung doesn't have that issue. I am more content with this Samsung TV than Sony TV.
@laxmikantkulthe2766
@laxmikantkulthe2766 6 ай бұрын
I am going for bravia 7
@kazishehab1035
@kazishehab1035 5 ай бұрын
Which model?
@tauqeeralam2331
@tauqeeralam2331 2 ай бұрын
Samsung qn90c vs qn90d konsa le please reply
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 2 ай бұрын
@@tauqeeralam2331 : QN90D is the latest model. So it will be a good purchase.
@rajputnayan787
@rajputnayan787 5 ай бұрын
Good to know your issue is resolved. Ye jo liya hai wo x90l better hai ?
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 5 ай бұрын
@@rajputnayan787 : In some aspects and areas, yes it is. In some aspects like motion X90L was better
@rajputnayan787
@rajputnayan787 5 ай бұрын
@@ekanshfitnesstecheverythin6515 mene kal hi ye Piece dekha croma me. Wo display piece tha. Isliye muje 65 inch 1.25lac me mil raha hai to kya lena chahiye? Ya fir new wala Lena chahiye ? Jo jyada price me mil raha hai. Ya fir koi aur jo iske jese feature ke saath aata ho ? Please bataye
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 5 ай бұрын
@@rajputnayan787 : Better to go for updated new Samsung model
@Mokha-k1z
@Mokha-k1z 5 ай бұрын
Bro meko Samsung QN90C 139000 bola display piece hai pehele mai x82l lene wala tha aab soch raha hu aur mera budget 1 lakh Tak ka tha ? Kya karu samsung lelu but display piece aur price kaam kar ne ki baat karta @@rajputnayan787
@OfficialJerry
@OfficialJerry 3 ай бұрын
Brother guide please Sony X82L or LG UHD UT8050 Diwali sale almost same price
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 3 ай бұрын
If you want better picture quality, then Sony. If you want good picture quality with exceptional after sales service then go for LG.
@OfficialJerry
@OfficialJerry 3 ай бұрын
@@ekanshfitnesstecheverythin6515 compared them live in the store LG tv was giving good contrast & vivid colors , sony was looking blurred & washed out too. But salesman said webos nhi h bdia itna sony to sony h google tv h . Ur views ?
@SachinKumar-os9de
@SachinKumar-os9de 2 ай бұрын
Obvious bhai go with sony. Sony is best.
@kirandeshpande5960
@kirandeshpande5960 4 ай бұрын
Good to hear
@anuragu3265
@anuragu3265 3 ай бұрын
Hlo i got the same patches on SONY X90L, dose it get resolve if it get replaced??
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 3 ай бұрын
Didn't get you clearly. Can you specify please?
@Naveen-R-E-D_D
@Naveen-R-E-D_D 3 ай бұрын
When compared to sony x90l samsung qn90c is better ??
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 3 ай бұрын
@@Naveen-R-E-D_D : In some areas yes like brightness levels, black levels
@heisenberg9584
@heisenberg9584 3 ай бұрын
bro sony x90l 55 inch vs samsung neo qled qn85D which one is better??
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 3 ай бұрын
Out of these 2, picture quality wise. Sony X90L
@heisenberg9584
@heisenberg9584 3 ай бұрын
@@ekanshfitnesstecheverythin6515 even after qn85d 2024 model is mini led backlight? picture quality better hai x90l ki??
@amansingh8009
@amansingh8009 2 ай бұрын
Bhaiya maine samsung q60 d purchase kiya hai recently prr isme match or fast moving content me problem hai double picture show hoti hai customer care pe baat kiya to unhone setting change karne ko bola setting change karne ke baad quality low ho ja rahi ky aap please meri help kar sakte jo steps aapne follow kiya mujhe guide kr diziye 🙏
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 2 ай бұрын
@@amansingh8009 : Customer service agent ko ghar bulakar issue thik karwaiye. Phir bhi nahi mante to consumer court jaiye.
@amansingh8009
@amansingh8009 2 ай бұрын
@@ekanshfitnesstecheverythin6515bhaiya consumer court ka procedure bata sakte jo steps aapne follow kiye the
@TheContrariann
@TheContrariann 2 ай бұрын
I've heard you can connect 2 individual Bluetooth headphones (🎧 +🎧) to the Samsung 📺 TV, so that you can enjoy the TV with your partner while the Kids sleep. Is it true? If you have two Bluetooth headphones or earpods, can you please test it out and tell ??
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 2 ай бұрын
@@TheContrariann : Sure will do and update
@sudhirkackar8157
@sudhirkackar8157 4 ай бұрын
Thanks to Reliance management
@3dreamweaver4u
@3dreamweaver4u 4 ай бұрын
Play the same video on this TV to see the DSE...
@Frostbite351
@Frostbite351 2 ай бұрын
Samsung no Dolby vision, has this unnatural picture, with poor motion, sony x85l way better.
@adityasinghrajawat9343
@adityasinghrajawat9343 7 ай бұрын
I am about to buy Sony 55 X90L... I need your advice on this.. shall I go for it? Or should I go for Samsung? X90L is one of the Flagship model from Sony, so which model is flagship in samsung as compared to X90L?
@adityasinghrajawat9343
@adityasinghrajawat9343 7 ай бұрын
And one more thing.. I will purchase the TV from Croma... is it a good decision?
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 7 ай бұрын
@@adityasinghrajawat9343 : Brother go for Samsung equivalent. As per my experience, some models are cheaper at Croma and some at other retail outlets. You need to negotiate on the final price. They have good margin in these high end televisions.
@anuragu3265
@anuragu3265 3 ай бұрын
Can u please send me the file
@theversatiletv2359
@theversatiletv2359 6 ай бұрын
Hi Sir I have just purchased Sony X90L 65 inch from Ahmedabad on 4th July . I haven’t taken the delivery yet . I will be taking it on 15th July . I have taken 3 year warranty on it . I have bought it from Croma . Sir please help me in letting know whether are there any steps that I need to take before taking delivery of my tv so that if any issue exists in future it can resolved
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 6 ай бұрын
@@theversatiletv2359 run the RGB video test from youtube on it first thing. This will tell you whether the panel is right or not. And check the delivery box. Make sure it is not broken
@theversatiletv2359
@theversatiletv2359 6 ай бұрын
@@ekanshfitnesstecheverythin6515 sure sir I will do it right away as soon as I receive the tv. Sir can I contact you in case something goes wrong. I just hope nothing bad happens but in worst case scenario. I just feel that why this video did not appear before buying the tv I would have thought about purchasing the tv whether to buy or not.
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 6 ай бұрын
@@theversatiletv2359 : Sure. Let's take the delivery of the TV first and follow the checklist which i just mentioned in my previous comment. And still if you land in any kind of trouble w.r.t TV, do let me know.
@CreativeKT994
@CreativeKT994 6 ай бұрын
How much it cost you at Ahmedabad and what was the additional cost you have to pay for extended 3 yrs warrenty. Pls help as I want to understand how much it cost you in offline store since I'm also planning to buy this
@theversatiletv2359
@theversatiletv2359 6 ай бұрын
@@CreativeKT994 it costed me around 1,41,000 and extended warranty of around 18k of 2 years so total 3 years of warranty and total cost around 1,59,000
@mr_mrs_patel
@mr_mrs_patel 8 ай бұрын
its mostly a downgrade from x90L.
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 8 ай бұрын
I would say in some aspects but not all
@phillipsbyrd224
@phillipsbyrd224 7 ай бұрын
do you watch sports? I use a cable service for sports and am trying to decide which is better, if you have experienced sports with them could you please offer your opinion on the two? @@ekanshfitnesstecheverythin6515
@muralikasini
@muralikasini 5 ай бұрын
May be sony discontinued full array led this year 2024
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 5 ай бұрын
@@muralikasini : No idea about that. Haven't looked at a Sony product after the previous experience.
@samtech889
@samtech889 8 ай бұрын
Bhai samsung jada cheap product bnata he compare to sony thode time tk samsung me black paches aa jate he
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 8 ай бұрын
Bro, Sony mein 2 mahine ke andar andar aa gaye. Agar aapki baat bhi rakh lo to Samsung bhi nahi lo. To phir le kya? LG ki picture quality mujhe kuch khaas lagi nahi.
@simplyshiv
@simplyshiv 3 ай бұрын
long term review
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 3 ай бұрын
@@simplyshiv : Coming Soon sir
@anuragkaushik8562
@anuragkaushik8562 5 ай бұрын
You got a defective piece, did it ever cross your mind that Reliance Digital may have sold you a refurbished product or it was a defective piece from the start, not all electronic appliances are pefect, I am into my 2nd Sony bravia LED, i sold the first one after using it for 8 years to another person, that tv works, my 2nd led w672 works like a charm, even though its 1080p, it looks much better than 4k tvs from other brands, its picture quality and hdr performs better when i play 4k content from laptop via hdmi cable, x90l though led is full array and can even give one a satisfaction of watching oled like quality at much lesser price though its led, i agree with you that your experience with Sony could have been better and they should have given you a new tv once yours was an defective one however let me also tell you most electronic companies in india have horrible customer service, i have to fight with jbl as well, which i won and i got more than my money back, you need to be smart, you wasted time in your 2nd video here telling listeners about your worth and connections, you could have spent time in talking about features, you need to seriously improve your language skills, you are way too soft and tend to repeat same thing again and again, remember time is money, goodluck with your tv and 1 more thing, you ran youtube video on your sony tv, if you can afford 1 lakh plus tv, you can definately afford youtube premium, ad was very annoying...
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 5 ай бұрын
@@anuragkaushik8562 : Thank you for the feedback
@googlesirnamaste5779
@googlesirnamaste5779 4 ай бұрын
How to fight with these companies, mai jb bhi krta hun yr mujhe hi dabna pdta h sunte hi nahi wo log
@ekanshfitnesstecheverythin6515
@ekanshfitnesstecheverythin6515 4 ай бұрын
@@googlesirnamaste5779 : Consumer court is the best option
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