America's Veterans and the National Archives

How does a veteran apply for a copy of his military service records? Can this be done online? How does the National Military Personnel Records Center (NPRC), operated by the National Archives, in St. Louis process these requests? How many requests are received each week? And how long does it take?
The National Archives-produced 3:06 minute "Inside the Vaults" video short "America's Veterans and the National Archives," is a journey inside the vaults of one of the National Archives and Records Administration's largest operations. The video features National Archives employee and veteran Ricky Moe as he traces his own military file.
NPRC staff showcase both the hi-tech and the low tech -- from computer systems that track each request, to painstaking work by conservators to reconstruct documents damaged by a devastating fire in 1973.
Archivist of the United States David S. Ferriero said "As a Navy veteran myself, I know the importance of having access to military records. The NPRC preserves and makes these records available to those who have served our nation."
For more "Inside the Vaults" videos check out: / usnationalarchives