Thanks Mr.Bimal i appreciated your kindness thousand of ordinary people daily traval, I dont want mention so many thing, Thanks,your trying to implementing better develop every corner in the railways system
Well said Bimal... I am a regular commuter... I have been talking about the ticket counter sevaral times during past. In fact I have written to news papers even. These counters are a manace to not only public, but also for ticket issuing officers as well. Can't understand that why railway doesn't want to change..? Now almost all banks have changed their counters, ramps etc for offering customer friendly services. 😊