The Horrors of Being a Facebook Moderator | Informer

[@ihaveacoolhat1]

Can I just say 'Thank you'? You did a thankless job, and it is really important to the good of the public you protect from seeing these horrific things. I could not do what you had to do.

[@haveaday1812]

The importance would be watching all of these and actually doing something about them. Not seeing something doesn’t make it not happen. It just makes you a coward.

[@ryhanzfx1641]

@@haveaday1812 you're very naive my friend, its almost a blissful, nothing of this has any relevance to cowardness

[@Kling195]

They literally warned him at the beginning of the job and he still took it and then went to complain and act like a victim.

[@junipa9967]

​@@Kling195 As he stated you do not have context for the feelings and depravity you're going to see. I'm sure he did know he would see bad stuff, but it's impossible to know the compounded trauma of seeing things ovet and over. You will also see this happen to first responders like firefighters, police, ER staff, etc. It's ridiculous to imply it's his own fault.

[@misanthrophex]

give this job to a bunch of teenagers lol, I remember going to very spicy sites when I was a kid. I'm joking, but people will get exposed to the dark side of life, and that's actually a good thing. people who have no clue about realities of life grow up to be spoiled, selfish, narcissistic twats.

[@thegazetteyt]

This is what Image AI should be used for. To save people from these traumas.

[@prodnoamiri]

right!

[@christianvelasco5221]

They used AI but it can't detect everything. Those people who post on the platform are getting smarter and smarter. They use obfuscating tactics so AI can't detect each detail of the post, which is why it still requires human intervention.

[@getpwned1]

example, you put a filter over a violent video the ai won't take it down​@@christianvelasco5221

[@perpetua111vv]

Exactly, they could develop that shit to detect that kind of stuff.

[@greywolf7577]

It would be one job people would be glad to lose to AI.

[@Gotsui]

These people NEED free psychological help. This is abuse.

[@blackpillr9kr428]

Lol you people are weak

[@Gradius2]

SUCKberg should be JAILED!

[@misanthrophex]

everyone does. healthcare in general must be free, it's a waste of resources otherwise. people have very shallow understanding of how society works, thinking that providing free healthcare is a financial drain, when it's the opposite. Health care or welfare checks, which one is a better use of money, and which one pays dividends? I'm not saying to get rid of welfare either, btw, some people don't have any other option.

[@arindamghosh165]

Hats off to these moderators who do such traumatic job. I wonder how Facebook continue to keep humans who are prone to get traumatized with such graphic content. As he said Mark Zuckerberg is not even bothered with these employees as long as his Facebook continues to add wealth in his net worth. 😒

[@johndong7524]

Soon enough this job would attract psychopaths who would find this work enjoyable and there won't be a problem anymore. They just need to hire right people for the job.

[@samuelgalea7679]

Someone has to do the job

[@nicole.9889]

would you rather your grandma scroll facebook and see someone jer*ing off ?? Eventually, AI should do the trick, but for now... would you prefer no one?

[@takealeftatthelight5284]

And AI isn't working so commenting to bullies gets me flagged. Even if I comment that an idea is stupid, the word stupid is hit by AI.

[@GGProduction100]

I would do that job. I’ve seen horrible things that cannot be erased of my memory. People sign to do these jobs then complain, that’s their problem. Just quit.

[@someaccountdostoyevsky4901]

everything this person said is true. I used to work as moderator for nearly a year, everyday it felt like torture of expectation. what kind of imagery would come up next? what kind of bully that occurred online? the constant worry of making mistakes as moderator triggered a lot of my anxiety, I lost a lot of weight. the first few months were torture to me, I couldn't function like normal person. things got easier, but damn the content you saw really affected you at times.

[@johndong7524]

They just need to hire people who frequent sites like orgish.

[@lang8097]

Please I need this job

[@kidneytransplant2843]

@@lang8097 wtf? Psychopath much?

[@joshuarose20]

@@lang8097 trust me, you don't. If you spend 2 seconds on liveleak it's like that but on steroids. You. don't. want. this. job.

[@Ruby-ev9ym]

I have such empathy for this man. He worked a thankless job, subject to horrors on a daily basis. I see awful child abuse cases in my career and I still have nightmares of some of the worst cases.

[@hingusleleh2150]

I thought they have an AI system that will detect something like that but it turns out it was manual all the time. Man, the amount of moderators that suffered from PTSD. Worse cruel management

[@wessbless3687]

ZUCK A BIRD 🕵🏿Is the ROBOT👁programming humans for the CIA👀

[@benjerryhaagendaz]

I’m sure the Chinese moderators do this too, why aren’t they celebrated too. I wonder why. Oh I know, American exceptionalism. Our policies are wonderful (because we hide the same exact stuff we do), other countries doing they same we highlight only the bad to further our foreign policy agendas.

[@WILLYLYNCH.]

Facebook just needs to not hire easily traumatized people. They should do some sort of test to get people who are mentally capable for the job. I've watch plenty of horrific videos and I didn't get PTSD. When I think about some of the video my heart hurts and stomach feels empty but I can just not think about them and it's like it never happened. This guy is just sensitive and that's ok, but not for this job.

[@hingusleleh2150]

@@WILLYLYNCH. yup, couldn't agree more

[@christianvelasco5221]

They used AI but it can't detect everything. Those people who post on the platform are getting smarter and smarter. They use obfuscating tactics so AI can't detect each detail of the post, which is why it still requires a real human intervention.

[@karunadasi]

I erase my FB account long time ago, it was disturbing me in so many ways. My life has become way better after that.

[@AryanHomeland]

Look up the link

[@PlayboyChrisATL60]

Yes letting go of Facebook during Covid was the best thing I ever did

[@7ylerD]

Those reminds me of the Internet in the early-to-mid-2000s where on a forum(even a generally tame one) or anything similar, people would post abhorrent things and edgy teenagers would feel “cool” and “mature” for looking at remarkably obscene or graphic stuff, even though it churned their (our, let’s be honest) stomachs deep down. It’s crazy to think it all still happens.

[@phills6732]

This needs way more views. We're going through such a weird period of humanity where we need to learn fast how to deal with this

[@AdamBer-ir6eg]

True. I tired to find a solution to all this mess, and I've found only one way so far, anti-natalism and fighting this weird and sick existence alone

[@JpacamparaContentModeration]

Working as a moderator was one of the most rewarding jobs i ever had people thanked me for saving lives and acting accordingly to their plights people make the job as doom and gloom as possible but youre a social media janitor this is your responsibility to keep people safe

[@noahmichaelis6829]

How do u apply?

[@fredhoy6697]

My heart goes out to you and all of your fellow moderators. I know I would have great difficulty doing your job. There are some very disturbed people out there that you have to see. God bless you. Also, you are not informers. Your job is necessary.

[@runtbunt]

"I didn't believe in PTSD, I thought it was just people being useless." pardon?

[@perpetua111vv]

some people think like that about serious mental illnesses and it's mostly man

[@strangebrew1231]

@@perpetua111vv Men are the ones most affected by it. We commit suicide way more than women. People actually take women seriously while we are told to get over it and man up

[@TheJourneyMaster]

I can't imagine how traumatizing this job must be!

[@n0o0]

he didint even believe ptsd ?? i can see y he got that job...

[@AdamBer-ir6eg]

Yep, I have a friend who learned it the hard way too.

[@Liberanimus]

Damn, if that's what a facebook mod goes through, I don't even want to know what 4chan mods go through.

[@JarethTheGoblinKingForever]

If 4chan even has mods at all, I'd be very surprised. I met a mod for DeviantArt once and basically her day-to-day work was trying to distinguish "artistic" nudity/sex from porn and illegal content. She was traumatized by some of the material she had to flag. Some of it involved animals. Some of it involved minor children. There was a DeviantArt user who was being closely monitored because the majority of their 2D line drawing art depicted graphic sexual acts between an adult priest and a little boy. The mod told me she was afraid to get pregnant after seeing some of the things people were uploading to DeviantArt because it made her realize how many creeps and sex predators are out there. I always used to joke about those goofy cartoon "inflation fetish" images on DeviantArt and stuff, but after meeting one of the mods I realized that there's a LOT of disgusting and terrifying content being shared around on these platforms.

[@st.zahren5683]

ohhhh janny

[@NilsFriedrich-r4x]

@@JarethTheGoblinKingForever it absolutely has mods otherwise it would be banned

[@NyanyiC]

Those weird picture effects were really unnecessary 🙄

[@lockandloadlikehell]

Hahaha Nyasha *hates* that shit

[@peterjanssen5901]

wow, sounds like dream job. Where do I sign up?

[@vincentdeasis8133]

On Indeed website and pretty decent salary offer thou its very tempting to apply

[@neking5085]

literally a guy who takes the hit so we don't have to, a hero, a true warrior.

[@akamechan9130]

Yep iv seen a lot worst disturbing in facebook...i mean a lot...from cringe to weirdness and unexplainable trauma.

[@del0ryan88]

there is a whole community of ppl that do this for free.

[@IceBurg_]

It’s me I’m apart of the %ore community I think I would probably love his job

[@IvyMaeMaravillosa-sx1or]

And they are not paid enough

[@jonathantan7094]

The world is sicked and the internet just exposed it

[@Moe-hn5jc]

How do i apply for this role?

[@woosh_hunter]

facebook is filled with gross and disgusting posts... zero moderation.

[@zakarianajim]

I'm a moderator All what he said is right

[@KirkGutierrez-z5b]

How much does Facebook moderator paid? How do You apply?

[@thedivinegoddess2001]

Thank you!

[@stephanietan4141]

I remembered like 15 years ago, FB not very well moderated, and some of the very disturbing video had been leaked out, those videos are so terrifying, I still remember til these days.

[@royswae]

What exactly were the things you saw

[@abdullahamir2940]

This what Mark has been doing throughout his FB journey, paying settlement to avoid trials (which btw are just peanuts for him) what a wonderful way to get away with basically anything that comes in your way.

[@kazkk2321]

It’s an interesting expose though. It’s amazing how censorship is highly necessary even in a democracy. The more democratic a society , the more underhanded censorship takes place apparently

[@JarethTheGoblinKingForever]

Facebook is not a public government institution and so can choose to censor whatever it wants. This is not an affront to democracy. A lot of what Facebook mods are removing from the platform is not technically illegal (nude images of consenting adults, images of a person's self-harm scars, etc.) but Facebook isn't trying to make this stuff inaccessible elsewhere beyond its own platform and subsidiaries. All countries in the world have at least some level of censorship, and it's arbitrarily applied. Canada for instance will censor written depictions of sexual content involving minors if it's picked up by customs processing, but Canada's biggest bookstore, Indigo Books & Music, sells copies of Stephen King's It (has a written depiction of 11-year-old children having an orgy in a sewer), as well as the Burroughs memoir "Running With Scissors", which glorifies and depicts in writing a sexual relationship between a 14-year-old boy and an adult man. Unfortunately the arbitrary application and ambiguity of censorship in democratic countries leads to a lot of deeply harmful material slipping under the radar, while non-democratic countries censor left and right and target things like religious freedom, atheism, LGBTQ+ content and more. There doesn't seem to be a good balance between.

[@tristanharriss8389]

how do i get this job ?

[@weeverob]

AI will one day relieve having people do this job. Can't arrive fast enough. Zuckerberg doesn't have time to visit the floor, he's learning jujitsu.

[@aar8808]

How can zuccing illiberal posts be traumatizing.

[@rachelfree1083]

Humans should not have to do this. Period.

[@MarudsTV]

I would love to work in this kind of job.

[@alexsetterington3142]

Same it sounds so easy!!!

[@lillyrith]

These guys are the online equivalent of first responders and yet they get no support.

[@benjaminle749]

This makes me wonder whether moderators or even AI could be the next solution to stopping the next mass murderer

[@ianasaavedra]

if I only knew how to do this job, I would have to try just to survive financially

[@ridethesynthwave]

"Thats a bit over dramatic" Lmfao, if thats the case then why do moderators even exist for Facebook. You can't delete content that is considered bothersome then turn around and say reactions to it are over dramatic. Hypocritical as all hell.

[@ultraali453]

People should be selected for mental toughness and high moral values. They should be told that potential psychological trauma is part of the job upfront.

[@francois3160]

Did vice do a re upload on a different channel??

[@AdamE0325]

possibly, they have multiple channels

[@gwak9693]

wait I watched this a few weeks ago WTF

[@zayabatbaatar4979]

This is on vice Asia, the last one was on vice

[@gonzaloguillen6459]

I start as content moderator for tik tok next Monday....hope is not as tough as facebook

[@LuminousSpace]

this is what i felt when i saw something i shouldn't but i cannot do anything about it.....

[@BBFCCO733]

Zukerberg just cares about $$$. He probably sees these people actions as not his problem. What a shame. You have seen the dark side of humanity, evil at its finest, and you are a good person, the light of the world, you are normal and human and you need to be proud that you are one of the good ones. Now that you have seen evil, you can stand with the rest of us, who are praying and fighting for this world and communities to be protected from these vile people. God Bless you and keep you. In Jesus name.

[@strangebrew1231]

They need people who grew up on LiveLeak videos and 4chan to do this shit. Not the easily traumatized

[@alexsetterington3142]

I didn't realize people were being forced to look at random and potentially upsetting content on Facebook. I've never heard of this before. I choose what I look at. If I come across something I don't want to see I exit it don't look at it. I don't mean this guy for whom it was a job, that he could choose to quit, I mean the people that have lodged the complaints.

[@erniesulovic4734]

I thought FB had bots etc to go thru all these and immediately bock/ban these sorts of things and not have real ppl go thru them. Learn something new everyday

[@MalokhatNormatova]

Are you still taking interviews from content moderators? Content moderator for Accenture in Europe has a severe mental health issue

[@layna-heyhey]

I would do that job. I mean maybe you can stop someone else from seeing something disturbing or disgusting, and not have to be affected by that dirt. Yeah I'd still apply.

[@MaziBeats88]

How can i get this job?

[@troybarnes6798]

Lol if it pays $30/hr I’m applying

[@King62TheGreat]

I need a job being a Facebook Moderators.some body has to help .

[@vanesssa2154]

why are you not allowed to tell to others about your job (a content moderator) ?

[@christianvelasco5221]

For security and protection.

[@perpetua111vv]

Bc maybe the one you told you were it's also a guy who records that stuff

[@NandiJohnston-p6f]

#Vice, hi, if you do a Part 2 to this... please ask why can't A-i find/filter/moderate the Bad Stuff??? To spare the psyches of Humans!

[@PhilipRikoZen]

If he goes down to the shop floor, he will just keep seeing the billion dollars flying inside his eyes, why would he ever see anything different? You don't build an empire based on exploiting people lifes by having regrets or moral dylemmas.

[@vanamq2459]

Gospel brother

[@ritalabitag3224]

Content moderator here (Tiktok), representz.

[@andrewrogan655]

Is it that bad

[@KindaNameless]

Zuckerberg should do this job for a month and see if he still believes it's overdramatic or if the pay is adequate.

[@AryanHomeland]

Today majority of average users have PTSD now

[@sigillum_diaboli6668]

...and it's always the people in the developing world that are the ones that have to do these shitty jobs

[@xsubaaarashii-7493]

This is my job right now. And I'm enjoying it. We're like cleaning the negative vibes in fb

[@vanamq2459]

And protecting people!!! Where do I apply ?!?

[@brianmcdonald2832]

no doubt seeing all that stuff might mess with somebody's head, but i wouldn't call them victims. i used to work in a morgue. Idk how many dead people i not only had to see, but handle. it wasn't pleasant, but it's a job i signed up for. this guy signed up to do his job and as bad as seeing those things may make him feel, someone has to do the job. just imagine facebook allowing people to post videos of them killing themselves online? having moderators seems like a way better alternative, at least until they figure out how to use ai to weed out graphic content.

[@LittleGhost1979]

It's really important that we understand that there are people we don't know and will never meet that make our children and ourselves more safe on the internet. These people do this to help others at their own exspense. I want those people to know how grateful I am to them for what they do.

[@dtx9139]

I guess it's easy to do this job if you specifically look for this content online on a daily basis.

[@vanamq2459]

I was thinking the same thing, some people, gore fans, etc. would actually collect this stuff and enjoy their job, maybe it's a bit depraved but at least they're not traumatized

[@JarethTheGoblinKingForever]

@@vanamq2459 The platforms don't want people "collecting". The trouble with gorehounds is that they deal in sharing grisly footage for others to gawk at, and because of how taboo and hidden it is, it's a bounty actually worth a fair amount of money if somebody has death videos or photos they can share to rubberneckers. Platforms like Facebook just want the content gone. Hiring people who actively seek it out runs the risk that they might retain it and spread it somewhere else, and Facebook doesn't want the legal liability that comes with this.

[@00die00991]

Sweep it up janny, sweep it up

[@gaberielherendez8767]

Id waste a college professor just to get to that job ha

[@Howareyoureally7]

How do you get this job

[@anonymousegamer3353]

THE WHOLE WORLD NEEDS TO KNOW

[@Shmojo710]

I don't like Facebook, but how are they responsible for the videos? Some work isn't cut out for everyone.

[@Azuki_Uki]

Be a moderator on 4chan 😂

[@williamw2529]

6:36 "They don't want to know whats going on." Welcome to most of my life. Much of what he said is typical corporate meddling. They don't care. They want profit. Also glad you woke up to the PTSD aspect. Most people are ignorant to all of it.

[@AdamBer-ir6eg]

True, the world is scary.. no question about that, but capitalism and greed are terrifying.

[@nicholis]

See it all in person..... Its called first responders. You dont get to smell it, hear it, taste the air, Feel the emotions when getting yelled at. Loading a dead body into a bodybag and taking them to the morgue. You only SAW it on a screen.

[@tanishk3169]

Damn! Why this video description says its uploaded an hour ago when I have actually seen this exact video a couple days ago. Or is it like this video was on internet from before and they just reposted it? Or is it like Im having Deja vu?👀 This is crazy.

[@bigelp9316]

They initially posted this on Vice's main youtube channel, then they also have this Vice Asia channel and viola, uploaded this here

[@christinemcmurray207]

There should make it mandatory that Mark watched this evil content with his wife. For a full shift. Either they will enjoy it or despise it. But now it’s all about power and keeping each other wealthy while taken advantage of the vulnerable and poor. No morals, no change Canada 🇨🇦

[@elimayer193]

I clicked on this video wanting to see how dramatic and ridiculous it would be, but i am absolutely blown away, shocked, thank u so much for bringing attention to this

[@MamaT-g6v]

Vicarious trauma can be insidious. Hats off to those that have been through that

[@leigh7507]

Good job for a psychopath who doesnt have normal emotions

[@greywolf7577]

A psychopath would just find the job boring.

[@romarcabasagan9639]

I'm soon to be a fb content moderator.Sounds like a perfect job for me.lol

[@easyrecipesanddeliciousfoo2954]

我好喜欢这个频道的节目哦😳😳😳

[@plsinotalk3828]

Where can I apply for this job? 🤔

[@misterbombasticgralak]

secret

[@xeraph02]

Every job leaves some psychological scars on a person.

[@IndigoXYZ18]

Some deeper than others, surely...

[@omgfackdehell]

Lmfao 99% not like this

[@th3comb1ne13]

This is weak sauce. Im from /b/.

[@savvystrandsxsnatchthatcat8122]

WHAT IS HATE SPEECH “ saying white ppl “. … isn’t hate speech “ saying n word to blk ppl”

[@angbutassadonut]

I PRAY FOR YOU. PLEASE PRAY FOR HIM. PLEASE PRAY FOR YOURSELF TOO. WE HUMANS DESTROY OURSELVES, SADLY. BUT JESUS CAN FIX US, LET GOD FIX YOU. :-(

[@perpetua111vv]

Use that sh*it called AI to make this kind of job instead of stealing images and art to make useless fake art.

[@jasonyau326]

Another reason why I hope Facebook implodes spectacularly 😏

[@aniketsharma3512]

God help him

[@OwenPrescott]

God doesn't help all those people that are suffering, so why would he help a Facebook moderator. Think about it.

[@brutalworldvidzproductions2647]

imagine how God feels... all seeing... all knowing...

[@chandleraskew6496]

Hey vice, is there a reason most of videos can comment by the one you made about recruiting to the far right had them turned off?

[@greywolf7577]

Probably because they don't want the far right commenting on it.

[@AdamBer-ir6eg]

I get that they protect the viewers from such awful content. I'm in my late twenties and I remember I used to watch these kind of videos from time to time in some random websites like a lot of teenagers I know. I didn't know any better and that PTSD is a thing.. now I'm too anxious and tired.. even I'm unemployed I cannot accept such a job. I'd either die from a heart attack or a sickness or I'll harm myself. I simply cannot see this sh!t everyday, and I don't think that normal and emotional people can either.

[@batfink274]

Why is this guy havin gto hide his identity? Not like he or fb have done anything wrong?

[@jesseleighgordon]

thats such a creepy face mask

[@Kondohgirl]

That’s your takeaway from the video….humm. Okay.

[@jesseleighgordon]

@@Kondohgirl do you disagree?

[@JavierArensperez-ql1xp]

Your the reason i cant post d picks on fb

[@picxrdo]

i dont think you can post really small pictures on facebook

[@erikhyndman6093]

so is facebook a good thing or a bad thing for society?

[@strangebrew1231]

ultimately bad. I remember when it first started and it was only available if you had a college email address. Once boomers and poor people got it it all went downhill

[@DATAN420]

Someone has clearly never binge watched bestgore and live leak videos

[@williamjclinton2998]

I have lol

[@AdamBer-ir6eg]

Oh man, I bought my PTSD, depression and anxiety from there since I was a teenager, but I didn't watch that everyday thom these people are literally watching that 6 or 8 hours a day and need to rewatch it to not make mistakes. Tf is this life !

[@handsoffmyskull]

This is what AI system should be implemented to. Stop using AI to useless shts. Start using them for this kind of IMMEDIATE ACT that we all need.

[@TheKanguru]

you shouldn't comment on things you have no idea about . or are ignorant of.

[@handsoffmyskull]

​@@TheKanguru you shouldn't comment on my opinion about AI when you hardly comprehend what my point was. Typical Cognitive Dissonance.

[@djshinskiph]

I thought this is just nonsense but after working with Facebook for 6 months, everything he said was just true. I just resigned last month and am still recovering mentally and emotionally. I am sometimes, one a day, having suicidal thoughts. Currently, jobless because I am not yet well. I hope things would go better.

[@hemanthsai4584]

he looks Indian

[@GTA-7]

The Horrors of Being a Discord Moderator

[@Moodboard39]

or reddit

[@kristopher7smith771]

Damn they should def take better care of the employees that have that job. I can't imagine how unsettling of a job that is