Video Guides - UCM - Voicemail

In this episode of Grandstream Video Guides, we walk and talk about everything Voicemail. Check out the list below of topics we have for you:
Subscribe & notify for MWI
Voicemail voice menu
Extension enable voicemail
Voicemail prompt customization
Voicemail voice menu
Voicemail prompt upload using Admin portal
Voicemail prompt upload using user portal
Voicemail Remote Access
Voicemail forward message
Forward voicemail to peered UCMs
-and many more!
If you want to learn more about our products, visit our product portfolio page here:
www.grandstream...
Hope you enjoyed this episode of Video Guides! Don't forget to hit that like button and leave a comment below on what you think should be our next Video Guide or GS Tutorial!

[@birminhive6144]

A comprehensive tutorial about voicemail! Thank you

[@carlyleroberts3995]

Always crystal clear, thank you!

[@indydriver80]

Great tutorial.

[@travismcdonnell2894]

Thank you for your great videos. I have a question if you could help please. I have setup the calls to come to an "inbound route" where it rings simultaneously in 3 extensions. Now, I want to setup a voicemail so that if none of those 3 extensions answers the call, it will be redirected to a voicemail. could you please let me know if that's possible and how I can achieve it? Thank you

[@abdeljaibar6372]

Hi Travis! My understanding is that you have a ring group as the default destination in your inbound route. If that is the case, the Ring Group configuration page enables you to select the destination if no one answers the call in the ring group. Ring Group > Enable Destination: check this option and choose the voicemail where you would like to send the call to after the ring timeout.

[@travismcdonnell2894]

Oh, man. Thank you so much. That worked .

[@victorgarcia381]

Excelente y completa presentación , que no se encuentra en español, Gracias

[@alexhdez3679]

Thank¨s a Lot!!!!!

[@bryanrood3503]

I recorded my "Unavailable Message" and the phone never plays it! I also see there is no option to play currently saved "unavailable message." how do I know what my unavailable message is if the phone never plays it?

[@abdeljaibar6372]

Hi Bryan, Have you tried logging into the user portal and check which prompt is being used? You can also use the same portal to upload your prompt directly to the unavailable section