Virgin Atlantic A350-1000 New UPPER CLASS Review: London to New York!

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Date of Travel: 01 NOV 2019
Airline: Virgin Atlantic
Livery: Standard Virgin Atlantic livery
Route: LHR-JFK
Aircraft: Airbus A350-1000 XWB
Flight Number: VS 137
Miles: 3448
Airborne time: 7h35m
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[@Paul_Lucas]

Keep your digital life secure and never forget a password again. Get yourself a sweet discount equal to TWO MONTHS FREE of Dashlane Premium by heading to www.dashlane.com/paul and use the code PAUL at checkout. Read my exclusive written review on Simple Flying: simpleflying.com/virgin-atlantic-a350-upper-class-review/

[@massitripreport3272]

Wingin’ It! Paul Lucas another great video Paul keep it up

[@tomatherton-theautisticvlo3484]

Wingin’ It! Paul Lucas I saw this plane land at jfk and it’s such a nice place

[@michaelsharp3615]

fly to omaha nebraska sometime please

[@satyris410]

Paul, what are your thoughts on the feel of the A350 cabin? It is maintained at a higher pressure, equal to a 787 dreamliner. I wondered if you could feel it as you went through the flight and afterwards as well.

[@Loafofbeans]

As of today flybe has gone into administration

[@alexconway7882]

Paul - as for your question at 15:07 - my dad works with the customer experience department at Virgin Atlantic as a consultant, and it transpires that they test run menus on the Manchester/Gatwick to America flights before they send them to Heathrow to iron out any issues - these are leisure routes so if they mess up an item they can fix it before rotating the menu onto Heathrow - they want the best food possible for their high paying business customers and would rather have a menu-related issue on a leisure route where people are less likely to complain. Futhermore, the menus change once every 2 months, with LHR getting the MAN/LGW menu once customer feedback is ascertained from Manchester and Gatwick.

[@alexconway7882]

For what it's worth, American do the opposite - they test run menus on the flights to Heathrow, and then rotate them to other destinations - generally the rest of the UK and Ireland that they fly to which is not LHR (i.e. MAN/EDI/GLA/SNN/DUB) - and then onto the rest of Europe. I don't know why they do this, however.

[@topnew11]

That’s interesting, thanks for letting us know!

[@SkinheadBrian]

+Alex Conway : just like the old immigrant ships. must have THE BEST of everything for 1st class...nevermind about what the rabble in steerage (ie: coach) get. they'll eat what they're given. nevermind that it's the bulk passengers packed into coach that actually keep the airlines afloat. screw them....they're poor.

[@SkinheadBrian]

+Alex Conway : a youtuber, SANspotter, recently reviewed coach on Virgin's A350 from JFK to LHR, and said the food was "abysmal", and from the images i can believe it. other than the food, he loved the flight. but seriously, the limited food on offer did, indeed, look "abysmal".

[@alexconway7882]

@@SkinheadBrian That's just the airlines policy though - don't shoot the messenger! Though saying that, those in First Class are paying substantially more than those in Economy, so surely the food (and the choice of what they want to eat) and service should be better, no? You fly Economy if your aim is to just cross the Atlantic, you fly First Class if your aim is to just cross the Atlantic and you want to be comfortable while you're doing it.

[@edwinleslie1330]

I'm a Brit living in Austria and I got bored flying back to (A lot) London to see family and friends. It became a bit like getting on a bus to go to work. Then I saw you doing a train journey. Bing! A new outlook Train Travel. And not just from Austria to the UK. But........ So many thanks for the new outlook. 😎

[@jamess5121]

The Austrian alps are stunning

[@alexisclarke449]

The Virgin Atlantic A35K is on of my favorites. Two of them fly over my house everyday and I love it!

[@kylejones5636]

Study for term paper or watch Paul fly on another plane? The paper can wait 😂

[@manuelrogus2833]

Same here. Bachelor thesis due in 3 weeks. :D

[@band-maidsheep2665]

get that term paper ready, so you can soon travel like Paul does. Continue to watch his inflight-meal videos and you'll just go as far as that: watching videos.

[@joansmith3296]

I'm, gobsmacked by the luxury of all this. How I wish I was there with you!! Thanks Paul.

[@danielknott7447]

I've been saving virgin air miles for a couple of years, currently have around 260k really wanted to use them on upper flights (but our usually destination orlando) still used the old planes so we've decided to do new York next Christmas if we manage to get flights so this video was a big help for us. keep up the great work.

[@henryhudd6108]

Did you end up going to New York?

[@keiming2277]

Finally a decent business class seat for Virgin Atlantic

[@lagdroid0017]

It’s a shame it won’t feature any 747 model

[@nevillemignot1681]

Paul, i do watch all of your vid's, as after having a couple of strokes i find it very hard to travel any more, and i do love to travel via my computer and vlogs like yours thesedays!!..................................So keep 'em coming, thanks and cheers!!

[@Aureas2]

That engine sound! EPIC!

[@davideck]

Wonderful review. By far my favourite reviewer. Keeps it simple and easy to understand for the non-British English speaker. Always positive and no whining. I don’t want to hear whining from somebody who has such an amazing job. Constructive criticism is fine.

[@indianairlines]

Thanks very much for your review. Very nicely narrated. Very entertaining. Good to see Virgin's got a new biz product, as the current one leaves a lot to be desired.

[@ThatPerthFan]

Any Abroad in Japan fans here? The Journey Across Japan song is in this video!

[@missVmilne]

Loving Dashlane - thanks Paul! This is such an interesting and thoroughly comprehensive video, really pleased you've shared it. Travel well, looking forward to your next journey : - )

[@toadinhiding]

I haven't flown on this seat before, but I feel the privacy screen is meant to more provide privacy from people sitting behind you. As you had no one behind you, it didn't provide you with much extra privacy. But if you were sitting further forward, it could easily prevent people from seeing your IFE / laptop on your table if they were sat in seats behind you across the isle.

[@HockeyUMAN]

Another fun video Paul. When it was in business, Virgin America had the service where you could order from your seat. My colleagues and I liked this as we could get work finished first, then have a beverage and or a snack. One thought, have you stayed at the hotel in JFK that used to be the TWA terminal? I am old enough to remember flying from SFO to JFK on either Pan Am or TWA.

[@lisal4824]

What a great check in experience. It's a little bit different in Terminal 2!!

[@randorific333]

I flew this exact aircraft in August, LHR-LAX. I was in seat 1A. As you can imagine, a pretty empty flight due to COVID. I absolutely LOVE Virgin Atlantic but I wasn't too impressed with the new Upper Class Suite. I know many pax complain about Virgin's Upper Class seats facing away from the window on other aircraft, but I actually prefer it. The seats in Upper & Premium are 2" wider on their other aircraft. I watched your video on BA's business class on their A350 & although I prefer VS, I may check out BA. OH! I've taken 7 flights on Virgin and the menu has been different each time. However, the IFE options have been the same at times.

[@LotusLady9]

Take another train trip!🌞

[@petercook7977]

The Princess Flying Boats in the 30s and 40s were equally as comfortable as present day aircraft.Slower perhaps ,but spacious and luxurious.Such a pity that these aircraft can't be replicated.But the I guess only the very wealthy with time and cash to spare would be able to afford such luxury However Paul you do a great service to the world of flight and I think your video presentation is excellent

[@simonwest9450]

I flew Heathrow to Miami in August 2018 and again in January 2019. The same menu was in use on both outbound flights.

[@PeterPentz]

A great, comprehensive review, thank you, Paul!

[@c0smoKram3r]

Hey Paul, another great video where the production values and analysis keep getting better. I've gotta say though that it would be great to see more continuity with your flying and even the in between cheaper flights you do. Your round the world flights you did a year or so back is so interesting because it felt like we knew how you got from A to B to Z. The current crop of reviews are starting to just be a bit same-same, and there's a bit too much business class. Loyal viewer, hope you take my feedback :)

[@steeple001]

Qatar Q suite beats just about any business class product and in many cases 1st class. Used to fly virgin upper a lot but there product and customer service simply isn’t up to scratch. Very good lounges though and fairly good food. The A350 is the best plane I have ever flown own hands down.

[@Jdf2024]

Is it just me or are the external cams much more high-definition than on some other carriers’ A350s?

[@nyclatinpapi]

I flew this VS138, 2 weeks ago, seat 6K. What an amazing flight it was. Beautiful plane, spectacular service and the food for top notch 👌🏻👌🏻👌🏻. Best thing was that all it cost me was 25k skymiles upgrade on my PE ticket. No extra taxes...best skymiles value in the sky imo

[@indianfacts3847]

You could have shown David from 'Simply Aviation' as he even promoted ur video in his vlog

[@damcoentertainment3956]

yea

[@paulakaochari4392]

What are the other compartments like, Business, Family class and Economy like? Would you show this next time? I am just curious. Thank you

[@AndrewTubbiolo]

I loved the new loo review with a view coming right at you. But a real design challenge would be to have the loo user face out the window.

[@gt55115]

How was that rotation so quick? Great video!

[@KrystalKBeauty]

Does the US even offer a business class product like this?! I’ve always wanted to fly in one of these “cocoons” as I call them lol

[@Inatsikap]

Was a gold member flying out of Gatwick - None of these facilities exist there!! At last seats facing the windows, The previous layout was so annoying!

[@pazzerhouse9029]

I personally prefer the BA product on this aircraft. VS were very good when it was BA and VS on transatlantic competition, however now there are many carriers and the standards are very high.

[@dagg_liam]

Great video Paul, would you do a video on Aeroflot, they pop up with a lot of options on skyscanner

[@JoaoPessoa86]

sure those boarding announcements are annoying until it's your flight

[@logansaviationadventures]

Great video mate I recommend flying Alaska’s 737 fleet

[@anthonyholroyd5359]

Perhaps they got rid of the union jack winglets because (quite reasonably) they dont expect the union to last very long? I'm not at all surprised at Flybe being rebranded 'Virgin connect'! Virgin have been dying to build a European domestic network to rival BA, Easyjet and Ryanair . . . Virgin Red failed . . . But then here comes Flybe, with a ready built domestic European network and fleet - and oh dear they are having some financial trouble and need a buyer . . . Oh well guys, since you insist :P Wonder how long before we see Q400s and E-Jets in that bright, bold Virgin branding!? Great video as usual! I really like the step by step commentary - you manage to walk that tightrope between detailed information and general entertainment very, very well!

[@fb190]

A great improvement on the old seats, but it seems a shame that they still angled the middle seats towards the aisle? How private do they seem in the flesh? Because it really appears to defeat the point of those little privacy screens.

[@lrg3834]

Paul, your reporting style is very professional and fair.

[@andysorensen1737]

I’m amazed they keep up with the flight announcements on the deck garden; otherwise it’d have to be “NOW BOARDING, THE 12:35 DEPARTURE TO GLASGOW AT GATE 5! IF YOU CAN’T HEAR THIS, LET’S GO LOUDER!”

[@FlightHacks]

Great video Paul! What did you think of the seat when reclined? They seem to lift up a bit which reduces privacy I found. Cheers, Immanuel.

[@ashbray9377]

Finally early for once! I love your videos! Keep up the amazing work🙌

[@donalfinn4205]

I was ‘sat’ in seat 11A? Jesus wept.

[@Paul_Lucas]

Got to love a language purist who doesn’t capitalise his own name.

[@Nrv4480]

I flew from New York to London and back on a an a Virgin A340 earlier this July

[@tflewis6358]

I do like virgin atlantic but the new first class isnt the best if i must say im 50/50 on liking it

[@LucasVanderBartlett]

The quality is insane

[@johnnycharco]

Christmas in November is just wrong. :)

[@davidwinfield4948]

Hey Paul 👋 would you Ever take the Opportunity of Flying and Reviewing the New Virgin Space Roket 🤔 Lifting off from Cornwall 👍

[@lac7448]

Nice plane

[@mayabashova]

nice video Paul i saw concorde

[@mq46312]

Was there a weight limit on those hanging glass chairs.

[@katya_lysenko]

Hope you have a great day ❤️

[@rezaalan3991]

Did you meet David from Simply Aviation?

[@GleneaglesDriveVilla]

What is the point of the loft ? Should have kept the bar !

[@_Dr.J_]

Love these long videos, keep it up!

[@TERMINALFlamingOcean]

I fly to Florida on virgin Atlantic and I always get the same menu

[@jackhake]

Window seats are reverse herringbone while the center seats are still the feet toward the aisle herringbone. Such an odd choice. No couples can easily sit together.

[@7Mikamak7]

Awesome report as always! Is there any change that you might be reviewing Finnair's Business Class in near future? Cheers from Finland

[@quasarsavage]

What’s up Fin!

[@theazerothtourist]

I Think the menus are seasonal and you might have caught the flights in the same season.

[@NatalieM384]

Hey Paul! Love watching all your videos. Just wondering have you heard of the new airline called air Antwerp that was launched 2 months ago flying out of London city to Belgium and also another one in the US called Moxy which have ordered 60 bombardier A220-300 for 2021

[@kimberleyrobinson9613]

Hi, I’m looking to take my daughter to Orlando in the near future and hoping to fly Virgin business class. My daughter will be 9 years old. My question is should I be looking to book two window seats or the centre seats so we are closer to each other? I’m sure she’d love a window seat which I don’t mind but wonder if the experience would be better if we were side by side. Thoughts please? Love the honest reviews. Best wishes and safe travels.

[@drkamleshsutariya118]

I am a big fan of you paul

[@fredcomella2931]

Well done Paul.

[@joannapolowy4647]

That’s Nantucket! I live there!

[@ajrocks12x]

Sweet mother.... some of the things you complain about. I am glad there are announcements for flights. I wish more lounges would do this. It is bloody annoying have to park in front of a pax information display or having to get up multiple times to check on one's flight. I recently flew on Qatar from Madrid to Doha; there was no announcement in the lounge and the flight information display never updated. If I hadn't just decided to go to the gate, I would have missed my flight. This Virgin lounge is one of the best in the world. I dare say it is in the top 3. I do enjoy the terrace on a warm summer's day. How could one not? This is quite unique for a lounge or any aircraft spotting as a matter of fact.

[@pottingsoil]

Removing the flag might be a solid precautionary move all things considered.

[@muneebrsiddiqui]

Hey! Why didn't you show the route of your flight?

[@olliexton6428]

Please can you try out Delta one?

[@A_Cahill07]

Hi Paul What is your favorite business class And favorite airline

[@experimentalgaming1366]

Whats the name of the music starting ariund 9:45

[@garethjones3485]

Brilliant Paul!

[@andrewfusco7824]

Great shot of Nantucket at 16:58.

[@alejandrayalanbowman367]

We've only travelled on VA once - never again.

[@buttnutt]

ok

[@simonclark29041978]

Hi Paul Do you know if Virgin operate the A350 on its Australia routs from LHR

[@Paul_Lucas]

Virgin Atlantic do not fly to Australia...

[@dietmarkuhl8701]

Doesn´t have the Union Flag on the winglets any more, might be because it is now ~50% Delta Airlines?

[@grahamjarvie3461]

Have you done Singapore airlines

[@indreshk3641]

Ah ah Enjoyed it a lot

[@503railfan]

When are you gonna upload the new Amtrak video?

[@maxwellwynne-shepherd7852]

When are you going to fly standard

[@markg6860]

A much better product! The old seat layout was dreadful!

[@ludwigtails]

Ever flew on virgin Australia?

[@davejones3192]

love the a350 and also why the heck was there a christmas tree in heathrow

[@ronclark9724]

Black Friday will be here very soon...

[@mikesparks3216]

When mentioning seat types, you say "A three-forty and seven-eight-seven". Why do many folks in av world do this? I grew up with the seven forty seven, seven fifty seven etc. So many around the world say seven-eight-seven, seven-six-seven etc., If one says seven-eight-seven, common sense would mean they should say A three- two-one as opposed to A three twenty one. Seems to me if it is an A three fifty, should also be a seven fifty seven.... Anyway, nice vid and like seeing the club experience in LON.

[@flyer1658]

Its very simple because a 787 is the numbers seven eight seven. So said like that correctly. An A350 for example has the number 50 in it so said as A three fifty! A 757 as in your example nowhere contains the number 50 so why would you say fifty it doesnt exist!

[@eddiecharlesworth1024]

at 17:13 what is the song called?

[@MrGashden]

Though I have only flown Virgin economy class on 747s, mostly to Las Vegas each experience was horrendous. Would never fly with them again! At the time, the only other alternative direct flight was with BA, not much of a better option. Indirectly I have flown with Delta and American Airlines who are also rather poor. Now I choose not to fly transatlantic and prefer to visit the Far East where airline choices are far superior.

[@mrpeel3239]

Is the BA Concorde shown on taxi out open to the public?

[@thanhkimvuong9938]

Unfortunately it isnt, there is one at manchester airport you can visit though.

[@mrpeel3239]

@@thanhkimvuong9938 thank you! I live not too far from the one on display on USS Intrepid in NYC!

[@arikrampus6825]

I'm there was also one in Bristol filton , not sure if it's still there thooo

[@thanhkimvuong9938]

@@mrpeel3239 no problem, there aren't many Concorde aircraft you can enter unfortunately, there is also the test aircraft you can visit in duxford. Others are normally parked at airports like Heathrow and paris Charles de Gaule, those you cannot visit, but you can see at the airport..

[@mrpeel3239]

@@thanhkimvuong9938 I flew Air France Concorde twice but would still love to see a BA interior. One day, perhaps.

[@barrygower6733]

Why is the Union Flag upside down?

[@Paul_Lucas]

That’s how it’s flown from vessels. Imagine the flagpole is on the right.

[@joespittle1]

The lounge reminds me of Jame Cordon's Take a Break video

[@gerardacronin3095]

Re: afternoon tea: I flew From London Gatwick to Calgary on Westjet’s Dreamliner on October 15th. I was in Premium Economy. We had afternoon tea also, complete with scones and clotted cream, and cucumber sandwiches.

[@markdunn68]

Good video as always mate keep up the good honest videos

[@bluecardholder]

BAs offering was very poor in comparison. Along with the crew, in Club, just going through the motions.

[@cxlvxn6662]

Gerarda Cronin I heard so many fantastic things about Westjet’s Dreamliner! Especially the business class, flight attendants were so nice!

[@gerardacronin3095]

Aviation_Toronto Yes! They have new uniforms too. More formal, with hats (?!) for the ladies and waistcoats for the gentlemen.

[@kristinanowakowski1556]

I believe Air India also offers afternoon tea.

[@kzayas6940]

Well Paul, clouds can be perverts sometimes.

[@ArcticFoxx85.]

i bet it's the same reason i do it..because of my anxiety when flying i hate to see out the window day or night i'll keep it closed.

[@cuppajoe2]

Idk why but this made me laugh so hard!

[@PremierAutoMan86]

Beautiful Concorde at 9:13!!!!

[@colinparis3033]

i miss this plane

[@trevorhoughton5182]

Always on the look out for that Concorde when Heathrow features on Paul’s videos - excellent 👌👍

[@largol33t1]

Fact: BA were SO worried the Virgin might be able to restore a mothballed Concorde that they deliberately destroyed anything that was proprietary such as the electrical equipment and parts that could make other parts move. This would make it too expensive to fabricate new ones. I simply don't get why someone else doesn't make a subsonic airliner instead of trying to get a mach 1 design. It wouldn't make a lot of difference if the plane can only fly mach 0.9 and not 1.0. Probably would save fuel too.

[@LADYJAYY19788]

It's a shame 😔

[@captainelliot8767]

@@largol33t1 Most Planes do fly around mach 0.88

[@nickaston2468]

Great video, thank you. I was glad to see that there is alcohol free (non alcoholic) beer served on board, and Beck's as well! I hope more airlines will start to offer alcohol free beers and wines.

[@Krake-jp3dx]

alcohol free beer is disgusting. For me as an bavarian, alcohol free beer shoud banned 😂

[@damnimloomin]

I think the best part was watching them blow your mind with the tea service 😂 you were shook by that macaroon

[@Indecisive013]

Ha Paul! Just spotted you at AMS airport! I wanted to say hi but you were filming so I stopped last minute! It was after security! Have a good one today!

[@joespittle1]

8:37 those sideburns tho

[@quasarsavage]

Yikes

[@Ayp04]

We find that the virgin menus are the same for a set period of time (at least on the same Orlando route) We flew three times in 2 months and the menu was the same

[@kriskruz3792]

love the window in the toilet...but you never know who may be looking in!

[@kristinanowakowski1556]

😂😂

[@upperleftcoastchelseafan7718]

Remember the classic Twilight Zone with William Shatner? Ya never know!!

[@katherinegaughan45]

@@upperleftcoastchelseafan7718 Ah, you beat me to it!😉

[@shogun2215]

I must say, those seats look so poorly put together. Everything there looks flimsy, plasticy, and probably won't last more than a couple of years of use. For such a beautiful airplane, it's a shame.

[@ant647448336]

Oh how I miss slumming it in J on my longhaul flights to/from the far east. At least I now save a ton of money flying RYR 🤣

[@andyrichardsvideovlogs8835]

Oh dear, what bruddy awful shades they've chosen for suite. It's like 1970's British Leyland all over again. Sorry Virgin, but that puts me off straight away 😲