Voiceflow to Instagram, Facebook, Telegram & WhatsApp in 8 minutes using ManyChat (Updated Method)

[@MarcMartinez-o9v]

Hi Ibrahim, at 5:30 minute, in my preview say "Invalid JSON" "Variables are not defined". What I should do to fix it?

[@Ibrahim-AIAutomation]

If you want to test it in the editor, you should select a contact to test the external request with in the top right text box in the external request editor. The variables are defined in those. But that doesn’t prevent it from working as the contact that the ManyChat automation was triggered by will be used in the request anyways.

[@ΚωνσταντινΠασκαρου]

Does the human handoff work for telegram, for some reason it triggers the talk to a human intent all the time and ut doesnt even complete the intent flow properly

[@DSYPHA]

Hi where do I find the converter API key step at the 6:45 mark

[@Ibrahim-AIAutomation]

That’s the API key from the converter template in Voiceflow.

[@gptbro39]

Maybe make a video how to connect voiceflow(glow) with telegram to have a voice

[@umairperwaiz7938]

Hi Ibrahim. I have been following your tutorials for the Voiceflow. I am facing challenges to connect Meta (FB, Insta, Whatsapp) with Voiceflow. My voiceflow project has Buttons , Cards and Carousals will that be integrated successfully on Meta using the approach you mentioned? I have tried to utilize your method but somehow I am not able to connect. Can you please tell are these blockers because of the carousals and cards used ? Also, the character length of the carousals are within 20 characters.

[@Ibrahim-AIAutomation]

Buttons and carousels will work with Facebook messenger and Instagram, however for WhatsApp, it’s text only. Also you’ll need to make sure that every button has an intent attached to it with the same text as the button. As long as you’ve followed the guide properly, your template’s messages are under 2000 characters and your buttons are under 20 characters, you should be good to go. If there’s something wrong then you’ve most likely missed something out or misplaced your API keys.

[@umairperwaiz7938]

@@Ibrahim-AIAutomation Thankyou so much the response. I will try again with the above mentioned steps and will try to replicate the steps. Thanks once again.

[@maxiaa4094]

Hello,In my edit request it tells me that the variables are not defined, how can I solve it?

[@Ibrahim-AIAutomation]

There’s no variables involved in this other than the system variables from ManyChat so just make sure that you’ve followed my guide fully. I’ve also written a text guide in the resource hub so you don’t have to waste time looking through the video.

[@BoyHowse]

Use that empty box that says: Contact for testing, and put a name of a contact that is between your DMs, (obviously connected to that IG) Same problem..

[@luciferwangeet2740]

Very helpful content Bro Keep it up. And waiting for the product recommendation tutorial.

[@QSM-fx5jr]

Thanks for this amazing content. I do have a couple of questions: 1. Is it possible to integrate Voiceflow with Manychat's SMS feature? 2. When I use the VF template in my own build that I've made previously, do I connect the function block to the Agents response block in VF, then clone the function block and link the agents reply to and 2nd function block, then from there back to the user's reply?

[@Ibrahim-AIAutomation]

I’m not sure if ManyChat supports messages via API for SMSM but Twillio would definitely have you covered.

[@QSM-fx5jr]

@@Ibrahim-AIAutomation Ok, thanks. What about the second question?

[@Ibrahim-AIAutomation]

For all of my templates, they’re available in the resource hub and you only need to change what I’ve said to change. If you are talking about your own that you wanna hook up to ManyChat then that doesn’t really need any changes except for adding the intents to all buttons and making the buttons less than 20 characters.

[@QSM-fx5jr]

@@Ibrahim-AIAutomation Oh, ok. I misunderstood the converter template. In the Make scenario, why are the variables not showing for the first 2 JSON modules and the 2nd webhook and HTTP modules?

[@pauloson45]

Does the main voiceflow template also has to be published? And how long does it take to publish the template, i tried it many times and it only seems to work after a few hours, even a day.

[@Ibrahim-AIAutomation]

Both have to be published. If you hit the test button to run it in the editor, it speeds things up.

[@pauloson45]

@@Ibrahim-AIAutomation Alright thanks, what if i edit the publsihed VF template and i publish it again. Does the old published one get overridden?

[@Ibrahim-AIAutomation]

Yes

[@kevinberndrat7970]

Hey Ibrahim! First of all thank you for sharing your knowledge. For me it's not workig. It's says in the get dynamic content from block that: Response should be a valid JSON format. Please check your response format via JSON Linter. I can't figure out the issue, for now rewatch and re create for the third time but nothing changes. Is it can be the issue that i use voiceflow template what has agentive integrated? Please help me about. Thanks!

[@Ibrahim-AIAutomation]

Hey Kevin! You should check the scenario’s logs in make.com, it will provide you with a better indication of what’s causing the error. All the best!

[@aleksamilojevic4245]

it was working before for me, but now is not. maybe voiceflow update hit it somewhere

[@Vrpuff]

For some reason my voiceflow agent is not responding. I did a test on manychat and the triggers seem to work. On " facebook send message and receive response" block i tested it with the last user messege via messenger and the response it gives me is Response should be a valid JSON format. Please check your response format via JSON Linter. Is it something to do with that?

[@Ibrahim-AIAutomation]

Make sure that you haven’t deleted the URL parameters after the web hook URL as they are needed to tell the Make.com automation whether to send a response back or use the ManyChat API. Also you can follow the text guide on the resource hub.

[@andylee2184]

Hey , I have integrated my agent from voiceflow to telegram , Thank you ! But why the buttons that I have created in voiceflow is not working in telegram , is there any way to solve this ?

[@Ibrahim-AIAutomation]

There are some limitations with Telegram and WhatsApp that are set by ManyChat for its API. Have a play around with the showReplySuggestions and useButtons parameters and see which best fits your use.

[@Shredder39]

do the buttons work in telegram?

[@viper2413]

Hey Ibrahim, nice video! Do you have a tutorial for the WhatsApp version of this? When I save the file and open it on my Manychat account it doesn't show a channel. It instead says add new trigger. How do I deal with this and is the rest of the process the same as in this video?

[@Ibrahim-AIAutomation]

The trigger should be a default reply trigger which is created in the settings for your channel. In terms of the WhatsApp integration, it’s text only with ManyChat due to the lack of access to dynamic content on the platform. I’ve recently seen that Voiceglow now does social integrations too so that’s definitely worth checking out if you don’t need ManyChat’s features. Edit: Also there is no file that needs to be opened, there should just be a link on the resource hub to clone the automation.

[@viper2413]

@@Ibrahim-AIAutomation Hey man, Thanks for your reply! I've tried pretty much everything over the past two weeks, nothing has worked. I tried flowbridge and voiceglow they both didn't work.

[@abdul71096]

@@Ibrahim-AIAutomation by text only, I assume that doesn't include buttons?

[@Ibrahim-AIAutomation]

That’s correct

[@TTash28]

How to do this without getting the pro subscription?

[@Ibrahim-AIAutomation]

Unfortunately there’s no way to do it without the pro subscription just yet since you need it if you want to make any external requests.

[@BM-Entertainment]

can we use it for making AI call bot? if yes, then how?

[@Ibrahim-AIAutomation]

Nope, you’ll have to use something like Vapi AI or Bland.AI.

[@alefermin]

Can you not connect to WhatsApp from Voiceflow directly? Why do you need manychat?

[@Ibrahim-AIAutomation]

Hey Alejandro, some people need to have live chat and a dashboard to track conversations within their automations e.g. for customer support. ManyChat makes that possible with their features and allows for easy human handoff and conversation assignment which can be triggered by a keyword.

[@roywashington520]

I am getting a invalid JSON on the Many edit response page

[@Ibrahim-AIAutomation]

Make sure that you’ve not replaced the whole webhook URL and just the part I’ve shown which is before the query parameters. Then check that the request body is valid JSON and you haven’t missed out any double quotes.

[@BoyHowse]

Use that empty box that says: Contact for testing, and put a name of a contact that is between your DMs, (obviously connected to that IG)

[@Li_Mo_]

it doesnt reply me, i just get notification on many chat and thats all, what can be the reason?

[@Ibrahim-AIAutomation]

You can also follow the guide in the resource hub entry for this video to make sure that you haven’t missed anything out.

[@vinoe__7473]

It's work in any language?

[@Ibrahim-AIAutomation]

Yes it does, it’ll use the language that your Voiceflow project supports.

[@ethanwilson4439]

Can I do this usng these platforms for free?

[@Ibrahim-AIAutomation]

Voiceflow is free but ManyChat pro (which you’ll need) isn’t.

[@lunartc5926]

Would you be willing to give away this exact voiceflow template Ibrahim?

[@Ibrahim-AIAutomation]

The ecommerce template you saw and the converter template is on the resource hub! I have another video on the ecommerce chatbot on my channel somewhere.

[@lunartc5926]

@ awesome yeh I’ve tried to use that one bud but can’t seem to get it to work. Do you not need a capture step as your first step within the voiceflow template?

[@Ibrahim-AIAutomation]

You need to have the capture step and you’ll also need to make sure that the template is published.

[@lunartc5926]

@ thanks for the reply mate. So the capture step, is this a single step on its own before the first initial welcome message? So Start ~> capture ~> welcome message - I’m only asking as this is what I’ve seen in the past when connecting VF and manychat using a different template.

[@Ibrahim-AIAutomation]

The converter template simply bridges the gap, if you’ve got a welcome message in your main template, it’ll show up after the user sends their first message. If you’ve got firstMessagePassthrough enabled then it’ll show the welcome message and then get the response to that user’s message.

[@smuhv7534]

doesnt work what a waste of time

[@Ibrahim-AIAutomation]

Hey Smuhv, I have shown that this works by implementing it live in the video. I have even have used this exact method for client projects. So please could you explain what exactly you are having trouble with so that I can help you out?

[@andree_bdn_fbn]

@@Ibrahim-AIAutomation There is just no result brother, working on voiceflow test, but once chatting on instagram, nothing returns back

[@Ibrahim-AIAutomation]

I’m guessing that you are seeing something like “[]” in the response from the converter template in Make.com. If that’s the case you’ll need to publish both templates, testing them out also helps speed up the process! For some reason, the Voiceflow API doesn’t return a response for a while after the template is published, it’s not that well known because most people don’t use it via the API just after creating/importing a template.