Nice review. Very helpful. I am going there this month.
@EmptyPocketsCarl9 ай бұрын
Thank you for replacing the audio with a talk track! Very helpful!
@StraightAwayTravel9 ай бұрын
You are welcome, it needed to be done for sure :)
@arnestoofficial59909 ай бұрын
Thanks from Germany :)
@keletienne79474 ай бұрын
Do you know what building number that was at 14:05 in the video? And is that a preferred building?
@StraightAwayTravel4 ай бұрын
I believe that is building 2 and yes to preferred club and right by the preferred pool
@maureenreith13643 ай бұрын
Enjoyed your video thanks. Im booked for December 12 nights p/c ocean view but wonder if you advise how I man best secure a room closest to the ocean/beach? Don’t have correct email contact details for the resort and my UK based t/a (BA Holidays) usually get assigned the worst located rooms). Also, do you know if the swimming pools are warm? Thanks
@StraightAwayTravel3 ай бұрын
Sounds like you need a new TA. The preferred club rooms are the ones that are closest to the ocean. I would ask your TA to reach out, that is their job. Just remember a request is a request. When you have great relationships with the resort, it dies hemp though! If you want to be right next to the beach or ocean you should upgrade to a prefer club room.
@maureenreith13643 ай бұрын
@@StraightAwayTravel Options from rural Scotland are limited, plus, the TA does not/did not have ocean front rooms in their allocation so wasn’t an option to book other than p/club ocean view. I will make the request (plus pay any supplement if applicable as not looking for freebies) via Secrets directly if only I knew who best to contact.
@stevenschindler83427 ай бұрын
Great video you guys. Please tell me this. I have knee issues and going up and down stairs is a problem wirh me. Does this resort have facilities in place (elevators, ramps, golf carts etc) to help me get everywhere I might want to go? (ie: from room to restaurants, beach, pool etc..) Thanks so much, Steve S
@StraightAwayTravel5 ай бұрын
I am SO sorry I didn't see this!! I am on my way home from Secrets Tides. THIS resort is VERY knee friendly. It is gorgeous and I saw all of the room categories. I just made videos of the rooms and resorts for you. Let us help get you there, just message us. :)
@dankaiser7805 ай бұрын
We enjoy a good glass of wine with our dinner. We've been to 2 other Secrets resorts and their house wine is horrible! We then had to order off the menu, which ended up costing us an arm and a leg. How are the house wines here?
@StraightAwayTravel5 ай бұрын
Do you typically do preferred club? I am flying home from Secrets Tides and the wine was outstanding. Especially at Portofino. They were both Spanish wines and I didn't write it down but I can find out for you!!
@dankaiser7805 ай бұрын
@StraightAwayTravel We did not book preferred at CapCana and Puerto Vallarta, but all their house wines tasted like vinegar. Many of the guests at both resorts complained about the house wines. After paying a decent amount of money to stay at these resorts, you'd like to enjoy a quality glass of the house wine with dinner. This resort looks amazing, but we were wondering if this was a Secrets Resort "thing" with a low quality house wine.
@christophergrimes1375 ай бұрын
Does this resort have a gym?
@StraightAwayTravel5 ай бұрын
They do. That was in phase two and I believe it is open, I can ask the resort for pics!
@Mr.Jamie.D8 ай бұрын
Isla is pronounced eye la, not iz la 😉
@elizabeth_at_sat7 ай бұрын
I thought that at first as well, but ees-la is how it's pronounced by the locals. Eye-la is Americanized.
@StraightAwayTravel5 ай бұрын
All locals say it as we do on the video. and boy is it a beautiful island!
@AndrewVillegas-o8zАй бұрын
I would pronounce it ease law
@xWeaponOfChoicex8 ай бұрын
were all the restaurants and pools open?
@elizabeth_at_sat7 ай бұрын
Everything is scheduled to be fully running by July! Almost everything was open during this visit.