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Shanghai is a huge and densely populated city, and you can get lost in it, especially if you do not know English and have access to communications. However, there are several ways to minimize the risk of getting lost:
Prepare some important Chinese phrases in advance to help you communicate. This may include phrases for specifying a location, buying public transport tickets, and asking for help.
Try to find a hotel or accommodation that provides services in English. The reception can help you with getting a map and explaining how to get to the main attractions or public transport.
Take a Chinese map of Shanghai with you. This will help you navigate and show you the location, even if you can't explain yourself in English.
Use public transport such as the subway. Most of the subway stations in Shanghai have English transliteration of their names to make it easier for you to navigate. Alternatively, you can use mobile apps or pocket guides to navigate the subway system.
If you get lost and can't find your way back, ask the locals or shop or restaurant staff. Some of them can speak some English and will be able to help you understand.
It is important to be careful and take precautions to avoid problems. Keep copies of important documents, including the hotel address or contact information, so that in case of emergency you can show them to the taxi driver or others so that they can help you return to your place of residence.