WARNING: Renting a Car in Mallorca, Spain

[@PTCrucial]

All great advice Alex. You are right, rent in the resort, not from the Airport. Million times less stress,trust me. I’ve been renting cars abroad since 1988. Can I just say, I’ve used a local company the last two years, based in the resort. Formentor Rent a car based in Puerto Pollenca, in case anyone is interested. They have been great with me and a not a bit like the big airport based companies. I’m sure this will go for countless other local smaller car hire firms in Pollenca and other resorts around the island. Good luck!

[@MallorcaUnderTheSun]

Great recommendation! Thanks for that !

[@ItsLifeJim2024]

Congratulations to Spain 🇪🇸 on winning the Euros 👏🏼 Bet your daughter is happy Alex 😊👍🏼

[@MallorcaUnderTheSun]

Haha yes !

[@ItsLifeJim2024]

@@MallorcaUnderTheSun ❤️👍🏼

[@RickW..]

We always rent a car in Lanzarote as we did 6 months ago. Very good service and price but we always do what you say at the beginning! Just a note that renting in France a year ago was extortionate for insurance/damage waiver etc!! Not rented in Mallorca. Great advice vlog..👍

[@MallorcaUnderTheSun]

Thanks !

[@dianeleahy3345]

We never hire a car, it’s so easy to get a bus or train, and I always think cash is king. Thanks Alex for all your information.

[@jaypeegolf]

I took out the 'extra' insurance so didn't have any worries about spurious extras when dropping the car off. I was asked if I was 'deposit or insurance' and handed the keys over. So far so good! 🤞

[@cathydyer3774]

Alex you are very clear, concise and comprehensive. 👏👏. That poor man with all the problems getting the hire car at the airport. 🙄🙄

[@MallorcaUnderTheSun]

Hey Cathy ! Yes - not a great start to a holiday at all !

[@ro8mcn]

Fully agree with Alex's recommendations. Got back from Majorca in June and rented a car from Avis. They go over the car on return with a fine tooth comb and highlight all marks and scratches. (the lady which conducted this for Avis commented that they are on a bonus to highlight and charge customers). Also be warned about upgrades. we were quoted eur65 for the week and then they charged us eur 65 per day! had to claim via the European car rental conciliation service which thankfully managed to get a full refund.

[@MallorcaUnderTheSun]

Wow that’s terrible but some good tips here too I may use in a follow up in the future

[@ro8mcn]

@@MallorcaUnderTheSun Avis at Palma airport didn’t want anything to do with it. Had to complain to Avis back in the UK but they just said it was in the agreement. Then had to take it to the ombudsman who replied within a week with a full refund.

[@MallorcaUnderTheSun]

@@ro8mcn wow that’s terrible but glad you got your money back !

[@tommymoffat5633]

Excellent video Alex. That car hire story had gold car or record go written all over it. Fantastic advice about hiring cars and also brilliant island upgrades

[@user-py9ms4ir8q]

No it's OK mobility

[@MallorcaUnderTheSun]

Spot on Tommy

[@RickW..]

@@MallorcaUnderTheSun I’ve had experience with gold car and was warned they have people spying and reporting back if you go to more remote places where roads may only be gravel tracks so they can get you for “damage”!

[@rick8114]

Glad you have highlighted car rental Alex. I had a bad experience last year at Palma airport. On returning the car the staff member ran his finger up and down the car until he found tiniest scratch (it was a silver car picked up in the dark multi-storey and drop off was in a much lighter area so I could have easily missed it). After finding the mark he didnt even bother checking the rest of the car, his work was done, £400 taken from my deposit. I will certainly not be OK using them again. I now video the car on pick up btw.

[@judgenutmeg6935]

What hire firm?

[@MallorcaUnderTheSun]

Oh my goodness - which car hire firm was this ?

[@rick8114]

It was with ok mobility

[@michaelrogers7697]

I have to say that the car hire companies on Majorca ,sometimes do try these tricks to get extra money from you. Good advice Alex to check and take photos of the car inside and out, even the smallest scratch or dent they will say that you must have done it while the car was in your hands . It doesn't what company you use,they all try it on sometimes. Take photos, and take out insurance for your own piece of mind. You can do your booking online before you go on holiday including online . The companies that do this, must be named and shamed,and the Majorcan government must get on top of these rip offs,or suffer the consequences. Fewer people to the islands,and less money for the islands. Perhaps that is what they want?, or do they 🎉🎉🎉

[@TheGrimblesWackyWorld]

We used a company called Trip Cars in Cala Millor, who accept cash and give you full insurance cover, so our advice is don't use a card and use cash only so there are no comebacks! All good all round! :)

[@MallorcaUnderTheSun]

Is that even legal ?

[@TheGrimblesWackyWorld]

@@MallorcaUnderTheSun cash is legal tender and full insurance fully covers you so i guess thats completely legal, plus its safer too

[@pauljames782]

@@TheGrimblesWackyWorld Great advice! Thank you!

[@simonedmonds3141]

Hired a car for our holiday 2 weeks ago. Big shout out to offugo, a completely contactless and faultless experience. We had no issues with traffic, parking, anti tourist protests or any of the other scaremongering I heard before our trip. Loved Mallorca, beautiful Island. Will return😊

[@megancarroll]

I just returned from Mallorca and had a really good experience renting a car. I spent a week and it cost €132! It was on a debit card and a €200 was taken and put back on when I returned. I didn’t prepay. I ended up with Clio that had massive damage on the passenger side. It was honestly a relief 😮‍💨 because I haven’t used a manual transmission in a while and it took the pressure off somehow. The damage was already notated on the contract and I took a lot of photos and a video before we left. Rented out of Budget at PMI. The drop off experience was easy too. But I can see how it can go sideways. Thank you

[@Jerseybaby19]

What company did u use please?

[@TheVigilant109]

Very good advice Alex. Best wishes, John

[@TheTimeCaptain]

Just catching up again Alex and I must say what a great informative video again. 👍 The car hire companies are not a good advertisement for Palma de Mallorca Airport obviously and need to sort this out very quickly. I'm being totally honest with you,....when we have visited in the winter months, you still need to be careful of who you hire from and fortunately for us , we always check the car , with pictures a absolute must. One year , we didn't book anything until we got to the Airport, so I made the Gentleman show us the car first , before paying for the hire. He wasn't happy, but I said we would go elsewhere if he didn't. Sometimes you have to do this to protect yourself. I know you can't do this in the summer months , but that's the advantage of visiting in winter.

[@MallorcaUnderTheSun]

Good point TTC - always better be absolutely sure before driving away !

[@faithg9766]

What a horrific experience for that poor man, thanks for making us aware of what we need to do.

[@MallorcaUnderTheSun]

It’s such a costly added extra I had to bring it up !

[@colinmcfc]

Good advice, I love Spain but I feel next year I’ll be going somewhere else.

[@MallorcaUnderTheSun]

This is just car hire

[@colinmcfc]

@@MallorcaUnderTheSun it’s everything, it’s seems like they don’t want the British holiday makers there now a days. They need to be careful what they wish for.

[@kjh789az]

I have to say that hire car rental should be a last resort - no pun intended. Fortunately, in Majorca buses and taxis are abundant, so getting around is relatively easy. If you're off to the US, you'll find a substantial increase in car rental costs on three years ago. As to a fair and helpful car rental company, I have yet to find one. Try hiring an EV and you're on your own re operation including charging. Thanks, Alex!

[@RyanQuinn-zw4id]

Me and my partner are (just about) under 25 and the cost to rent a car has absolutely skyrocketed for us all over Europe. Costs were already higher than for over 25s but now it just doesn't make any sense to spend all that money on a car when we could use it on food, drinks etc while on holiday.

[@MallorcaUnderTheSun]

And I dread to think how that would work out too!

[@MallorcaUnderTheSun]

The cost of car hire and you could go on holiday again !

[@erikwiechers8785]

Sounds familiar, they always screw you with credit card story and with upsell insurance BS. I bought a car and bringing it over, as we live there a couple of months a year.

[@marianrussell6089]

Blimey after this info I would not ever hire a car, stick to organise trips, buses or taxis

[@aprilclark3179]

Great information Alex thank you

[@perbandstein622]

Good video and info! So, why not expose these rental firms. Who are they?

[@user-py9ms4ir8q]

It's OK, mobility conned out off 800 euros

[@MallorcaUnderTheSun]

I didn’t name and shame because it’s not just the company mentioned in the video and they didn’t deserve to be singled out when other viewers have told me of bad experiences with others too

[@seanpm123]

I flew into Palma last year for a week's vacation in Alcudia and pre-paid for an automatic mid-size SUV rental car (should have been a Qashqai auto) with a well known company who I have a membership with for many years (from UK rentals). I provided my flight details to them at the time of booking. My flight was on time and when I arrived at the pickup area a representative informed me that they had no automatic mid-size or even small-size cars available and tried to coax me into taking an automatic Volvo XC90 at a "favourable" extra daily rate. Still far too much extra than I wanted to pay and also I didn't want to be driving around in that monster SUV. Long story short - I was forced to take a very small manual at the same price as I had paid for. I HATE these people!

[@MallorcaUnderTheSun]

:(

[@achristofides]

All quite worrying, though a common thing with car hire sadly. Had a pain free car hire in Majorca a few years back from a local company, I did take out my own insurance excess cover via a UK company before hand to reduce my costs massively.

[@MallorcaUnderTheSun]

Good tip - I do this too - the other way around

[@kevinbegley5881]

Excellent tips on car hire Alex, im guilty of thinking sometimes that i wouldnt get caught out on car hire as ive done it so many times, but in actual fact I've probably missed half the points you've brought up! Enjoy the incoming heatwave! 🌞

[@MallorcaUnderTheSun]

Cheers Kevin 😎

[@siohbonbrookes1921]

We hired a car from Palma airport, sixt, also a bad experience, we ended up paying loads more than we believed we would. Would never hire again in Majorca

[@TheClairb1977]

i would not rent a car in majorca. Public transport is clean, cheap and plentiful. Also, some of the driving and conditions of vehicles in the road is very questionable to say the least....and i have been to the far east and eygypt 😅

[@MallorcaUnderTheSun]

Mentioned in this video: For more information about the Tourism Saturation Protest taking place in Palma, please check out this video here: kzbin.info/www/bejne/iaSUl6CtqJtpp6M

[@twanblokland2845]

Nice info

[@MallorcaUnderTheSun]

Thanks 😊

[@DRJHNEWMAN]

Sound advice!

[@peterburrows9842]

Tbh I found the cost of car hire expensive,especially compared to my last car hire abroad in Corfu. Have looked a few times,but cannot justify the high cost.

[@MallorcaUnderTheSun]

It is expensive!

[@braveheart196]

Was going to hire a car forget that now trust is everything

[@TimK2646]

Looking fab

[@CostaBlancaView]

Good information about rental cars in Mallorca. But unfortunately this also applies to mainland Spain, namely in Alicante at the airport. I also booked everything from home, including all insurance. When picking up the car they say that not everything is insured, but I say that it is. Then after much discussion they try to rent out a larger car with an additional charge, one larger type would cost me 500 euros for 2 weeks??? I say no and that I have already paid 450 euros for two weeks (Corsa type) so I want that car and only pay for the petrol. This discussion went on for 30 minutes until I got angry. I received a Corsa with a lot of damage and fortunately it was described in the rental contract. When we returned it after 2 weeks, there was an older British couple returning their rental car. In Spanish, the lady from the rental company said that there were all kinds of tiny scratches on the car. She photographed them and she said they were taken by the driver. Because the British couple could not understand her, they kept nodding yes when the landlady found another small scratch (which had been there for a long time). Then it was my turn with my Corsa. And yes, she also found tiny scratches on the rims there. I would have done that?? Because I could say no very angrily in my best Spanish and I am almost 2 meters tall and I could look very angry and tell her that the car was like this when I got it, I was allowed to leave. Fortunately, I did not receive any subsequent bills, but perhaps the rental company still claimed damages from the intermediary I rented from even though I had paid the insurance. I think this way of earning extra money by Spanish rental companies is really worthless and this should not be allowed. That's why I find it annoying to go on holiday to Spain again and rent a car. They have been doing it this way for years. Greetings, Rick.

[@MallorcaUnderTheSun]

It has been going on for years and I wish they’d stop !

[@madmorphyne]

Thank you for the information! Is there any way to visit the beaches using public transport? Or perhaps special buses for this purpose? Thank you!

[@harris4018]

ha ha 34 degrees it is creeping up here in england could reach 14 this week lol

[@Glyn-r]

Sounds like it's best not to hire a car over there in summer. The only thing guaranteed is that you can get a good parking spot on the motorway. What's the atmosphere towards the English people, like after the football Alex?

[@MallorcaUnderTheSun]

Haha that’s true ! No attitude to the English - life goes on as normal !

[@junekellow7270]

Hi Alex look nice there not been bad here in rotherham sun was out am off work but no holiday to mallorca this time lol😢

[@MallorcaUnderTheSun]

Sorry to hear June !

[@junekellow7270]

Sorry alex was meaning got wk.off work and not comjng to mallorca been already in may lol i being greedy i going menorca end sept with women friends leaving hubby at home lol.​@MallorcaUnderTheSun

[@AceBanana100]

Ive mentioned my experience with a certain company in a previous video made my Alex. Ive been a member with this hire car company for a very long time and every year we enjoy 10% off our rental. In May I booked online and noticed the 10% wasnt applied so I called them. Not a problem and we are really sorry we will send you a new link to your hire car with the 10% applied. Went through the detail and everything looked good with the total. Pressed pay....Refused! Whats goung on here then. Rang my CC company and they were great. They told me they refused the transaction because of a hidden charge of £1200 attached to the bill! Normally I swipe my credit card at the airport after Ive paid for the car, that additional charge is cover. Never has it been taken in a total one off payment. Anyway we went with another firm, Fiat 500 was the cheapest, 66,000km on the clock and sounding like it had done 100,000km! Terrible experience

[@MallorcaUnderTheSun]

Absolutely shocking

[@TravelonlineWalk]

Car helps to explore best places of Mallorca

[@tombrown8281]

It makes me wonder if it good to come to mallorca Different story everyday what’s next

[@archiebond2368]

Hi what beach and bar is this looks a nice setup ?

[@MallorcaUnderTheSun]

Karibu beach in Magaluf!

[@chrisholt3999]

Ok mobility have a fast track service which cost 40 euro, they make the people who don't pay for it wait for nearly 2 hours before they get their car. Literally holding you to ransom.

[@MallorcaUnderTheSun]

That’s terrible :(

[@predrag2439]

Do they rent a card with debit card or it’s mandatory to have a credit card?

[@MallorcaUnderTheSun]

Normally credit cards

[@shaneraines2094]

I know its not your fault but didnt the spanish tour to Germany to watch football?

[@moltderenou]

Alex, after the interview, did you ask Ricky Gervais for an autograph ?

[@jamesbarron4835]

Just after hiring a car in Mallorca for the first time and not to sure now after watching 🙈 went to cancel it but I couldn’t it was none refundable silly me any advice on how to get out of it ?

[@neilsturrock3310]

Don't try to get out of it just be careful and read all the small print. I have hired there at least 30 times in the last 20 years and I've never had a problem!

[@billwarner5357]

What I'd the name if the here company NAME THEM it's so important NAME THEM

[@user-py9ms4ir8q]

It's OK mobility I made a comment but them it's been taken down

[@MallorcaUnderTheSun]

I didn’t name them because I heard people have a similar experience with other companies - so unfair to single them out

[@chrisholt3999]

100% this was ok mobility he used, just shocking customer service.

[@MallorcaUnderTheSun]

Not just ok mobility I have heard bad things about

[@pauls4523]

@@MallorcaUnderTheSun Hi, which company was this please? I've just hired a car for the first time from Record go and can still switch it. Please let me know! I'd much appreciate it!

[@user-py9ms4ir8q]

Why has my comment been taken down about ok mobility

[@MallorcaUnderTheSun]

It wasn’t - I’ve only just gone into the comments of this video - if you put a link then maybe KZbin blocked it

[@user-py9ms4ir8q]

But I'm trying to tell People what a rip off this company is doing go to trust pilot to see reviews they owe me 800 euro still can not get a reply .I went to majorca 4 weeks after car hire and stood in front of car hire desk telling customers not to deal with this company

[@user-py9ms4ir8q]

They have taken my reply to you down as well are they frighten of some thing back in a week will go to desk and distrust proceedings I will get my money back

[@PKOK72]

Rekord Go!

[@billwarner5357]

Come on Alex NAME THE COMPANY

[@user-py9ms4ir8q]

It's OK mobility

[@MallorcaUnderTheSun]

I wasn’t sure if I should tbh - because I’ve heard this happen with other companies too and I didn’t want just them to be singled out for being absolutely terrible

[@MallorcaUnderTheSun]

@@user-py9ms4ir8qI’ve heard they can be terrible too

[@user-py9ms4ir8q]

Why did my comment on ok mobility taken down

[@MallorcaUnderTheSun]

It wasn’t

[@Armchair_expert_not]

Why hire a car, use public transport or No Frills Tours and see the island and have a Sangria or 3

[@judgenutmeg6935]

Freedom to go wherever you want whenever you want with the air con on full whack!

[@johndrummond5977]

The People in your column who had car 🚗 hire have got to be the thickest People on the planet, it's common sense tae do your back ground check on hiring a rental car, also if Majorca doesn't want tourists don't go to Majorca stuff them and take yer money to another island Majorca needs you more than you need it

[@MallorcaUnderTheSun]

No - the company they rented with is reputable

[@ade0001]

Name the rental company then people can avoid using them, or even better the company will see how bad this is and change their processes!!

[@judgenutmeg6935]

Love the channel but my spidey senses detect a hidden agenda!

[@tommymoffat5633]

@@judgenutmeg6935 please share with us what you think the hidden agenda may be

[@judgenutmeg6935]

@@tommymoffat5633 to discourage the hiring of a car (lovely manners by the way)

[@MallorcaUnderTheSun]

Trust me, in this heat I don’t have the time for the energy for a hidden agenda 😂

[@judgenutmeg6935]

@@MallorcaUnderTheSun 😂👍

[@declanosullivan8749]

If you watch this channel regularly you'd never visit Majorca 🤣 , nothing but negative haha

[@chrisfinch3019]

That's absolutely rubbish.. Alex doe's a brilliant job with all information... Are you trolling 🧌

[@declanosullivan8749]

@@chrisfinch3019haha go look at the last few videos then 😅 Warning, be careful, anti tourism, targeted, don’t be a victim That’s just this week 😂 You’d sweat Majorca was Baghdad with all the danger announcements 😂

[@Ilovekudaliniyoga]

😂😂😂😂. These videos still keep coming up on my feed. I just had to watch this when it said WARNING. I hired from Avis a couple of weeks ago. We pre paid for our hire car, had full itinerary of scratches on it and were not charged any extra on our card when picking it up. We pre paid with Amex and presented with the same card when collecting our car. There were no extra charges. We were delayed flying in but got our car no problem and they even upgraded us with no extra charge! They could not be more courteous and look forward to welcoming us back in 10 days when we return. We always hire from Avis no problems. We were going to buy a car but decided this was easier. Driving back to Palma from our home in the South West of Mallorca was easy as well. As a family, we have owned cars in Mallorca and hired several times a year for over 40 years and never had issues. Traffic and getting petrol on way back to the airport was quick and easy late afternoon for us this month. Going through the airport and flight home was easy too. If you are going to get robbed- you will be robbed whetherer you are a tourist or not or whether in a hire car or not. Sensible advice is not to bring expensive jewllery especially if you are out in crowded places as gangs of theives are active. But they are not local people. They have a 'young men arriving on dinghy' problem in Mallorca just like we in the UK and most of Europe have right now. I was in Palma earlier this year and had a very expensive bracelet taken off my wrist that I always wear. Didn't know til I got home. GUTTED, but cannot tell you how wonderful police and locals were in helping me. But this is a problem in all capital cities not just Palma or indeed Mallorca. These guys are quick, clever and work in gangs. I have many many local friends here who say they are not Spanish. They are VERY clear about that. They say they are Mallorcan and have lived here several generations as far back as they can trace. They say that although they were self sufficient 60 years ago without tourusm, they wanted to be brought into modern times. They wanted more cosmopolitan lifestyles and to travel and have nice things etc. so they created there tourism industries by importing workers from the mainland apparently and it is the children of those workers that came from abroad who are protesting now they say, not them. They say that they love and welcome tourism. I agree with Alex though. Why chance it. Stay away from Palma when there is a protest and just enjoy the rest of the island. We certainly will be. It was great mixing with the locals on the beach and watching Spain V Germany with them and Germans in our favourite local place. Had such a laugh. All good natured fun and banter. Roll on for Sister Sledge in our Port and Arge in Palma Nova in a couple of weeks! Mallorca always has been and always will be a special place and has my heart ❤️🙏

[@Ilovekudaliniyoga]

@@declanosullivan8749😂😂😂😂. These videos still keep coming up on my feed. I just had to watch this when it said WARNING. I hired from Avis a couple of weeks ago. We pre paid for our hire car, had full itinerary of scratches on it and were not charged any extra on our card when picking it up. We pre paid with Amex and presented with the same card when collecting our car. There were no extra charges. We were delayed flying in but got our car no problem and they even upgraded us with no extra charge! They could not be more courteous and look forward to welcoming us back in 10 days when we return. We always hire from Avis no problems. We were going to buy a car but decided this was easier. Driving back to Palma from our home in the South West of Mallorca was easy as well. As a family, we have owned cars in Mallorca and hired several times a year for over 40 years and never had issues. Traffic and getting petrol on way back to the airport was quick and easy late afternoon for us this month. Going through the airport and flight home was easy too. If you are going to get robbed- you will be robbed whetherer you are a tourist or not or whether in a hire car or not. Sensible advice is not to bring expensive jewllery especially if you are out in crowded places as gangs of theives are active. But they are not local people. They have a 'young men arriving on dinghy' problem in Mallorca just like we in the UK and most of Europe have right now. I was in Palma earlier this year and had a very expensive bracelet taken off my wrist that I always wear. Didn't know til I got home. GUTTED, but cannot tell you how wonderful police and locals were in helping me. But this is a problem in all capital cities not just Palma or indeed Mallorca. These guys are quick, clever and work in gangs. I have many many local friends here who say they are not Spanish. They are VERY clear about that. They say they are Mallorcan and have lived here several generations as far back as they can trace. They say that although they were self sufficient 60 years ago without tourusm, they wanted to be brought into modern times. They wanted more cosmopolitan lifestyles and to travel and have nice things etc. so they created there tourism industries by importing workers from the mainland apparently and it is the children of those workers that came from abroad who are protesting now they say, not them. They say that they love and welcome tourism. I agree with Alex though. Why chance it. Stay away from Palma when there is a protest and just enjoy the rest of the island. We certainly will be. It was great mixing with the locals on the beach and watching Spain V Germany with them and Germans in our favourite local place. Had such a laugh. All good natured fun and banter. Roll on for Sister Sledge in our Port and Arge in Palma Nova in a couple of weeks! Mallorca always has been and always will be a special place and has my heart ❤️🙏

[@Ilovekudaliniyoga]

@@declanosullivan8749😂😂

[@user-py9ms4ir8q]

An other comment taken down

[@MallorcaUnderTheSun]

I’ve been out for dinner and haven’t even looked at comments so somehow your comment is getting blocked. I’ll take a look

[@RB-qo9nu]

Only British seem to have problems 😂😂😂

[@peepsibhoy]

I used to hire a car all the time and ever since the huge deposit started happening ah knew there was gonna be some kinda con going on.So no car for me,taxis and buses or offski to Greece.

[@keithbloomfield1341]

My last experience with car hire in the Balearics has put me off ever hiring a car again. In future l’ll use public transport, where possible, or use taxi’s for local journeys Alex 🚍🚖