we can't keep running our business like this...

[@JoJo-edge]

Overthinking the shipping boxes….. personally, I just rip it open and pull my item out from the box without giving it a second thought.

[@jennieanddavis]

You're not our target customer, then ;)

[@bsr8129]

@@jennieanddavis shouldnt everyone be your customer

[@tomdyson4318]

@@bsr8129 You can't target everyone!

[@deadbungeejumper]

@@bsr8129 it would be awesome if everyone could be the ideal customer (J&D would be millionaires by now), but the reality is not everyone can be. I’m different from you and likewise. Some people get value from packaging others couldn’t care less if it was shipped in an old Walmart shopping bag. Neither is right or wrong. J&D are just choosing to target the ones who prefer nice packaging.

[@bsr8129]

@@deadbungeejumper any one willing to buy their over priced boards should be their customer, not only those that take pictures of their fancy box to post on social media.

[@TheBrennanProject]

I believe you can have UPS/FedEx show up each day to pick up your deliveries. They did that many moons ago when I was in retail sales.

[@scottreichinger9951]

Bruce is not alone. Actually, that's normal. 1) All humans suck at being random. You can try but you will fail. Cause no matter how hard you try, humans suck at being random. 2) All dogs are geniuses at observing (and predicting) our patterns. :) . Love the channel!

[@steelsunpi]

It would probably help to hire someone to do the rote work: buttering the boards, engraving and packaging them, doing the UPS deliveries, etc. Your strength is in the sales, stick with your strength. Same with Davis on making the boards. Yall have the process down pat, have someone else do the grunt work.

[@jennieanddavis]

Agreed! The hiring definitely won't stop at just the sales team :)

[@ApteryxRex]

Sales and fulfillment need to go hand in hand really - can't have a KA fulfillment team getting ahead of orders and can't have a sales team overwhelm fulfillment. Building a stream of work ahead of fulfillment is better as time frames can be managed up front at point of sale. Fulfillment can be managed outside of normal work hours too, with owner operators of small business picking up work remaining from a small fulfillment team. Playing to your strengths is sage advice, for both Jennie and Davis this will evolve into Product design & management, Sales & relationship management. What is awesome is that the hiring of a team shows that the business has grown and having growing pains.

[@BullfrogKid1234]

Burn out absolutely sucks! Been there done that and bought the tee shirt while I was there. But your totally right spreading around the work load and self care helps a tremendous amount. Good luck with building your sales team, thats the next step in becoming a fortune 500 😉.

[@megandurham5741]

you need a QR code also. They are really making an impact, they are instant access and people love quick and easy!

[@nathanwilhelms360]

Loved the way you snuck in the "he was right". Lol

[@jennieanddavis]

hahaha thanks. Gotta give credit where credit is due lol

[@brigittedejong31]

Bruce isn’t the only one. Worked at a boarding kennel for years and quite often clients would comment on how excited their dogs got once they turned down the road to the kennel.

[@redneckdoc1991]

I know you like that crinkle black paper you put in the boxes, but as a consumer when I open that up and some invariably falls on the floor, I have to pick it up and I don't like it. Other wise I love what you do, keep up the good work!

[@Christopher-pf8qt]

You know that they lift it out of the box before they unwrap it, right?

[@cnjam8357]

I know that the WX job is a lot and then having a business. Years ago I had my own business and then had to deploy. I basically had to rebuild the business when I returned. I wish you guys the best of luck. Keep your head up.

[@thefish727]

while the graphic redesign can't hurt, I'd be willing to be 90% of people will completely remove the wrapped board from the box before opening.

[@Itsthatoneguy371]

Absolutely brilliant deduction! How many times have you showed that view and no one caught it!? 👏👏👏

[@aomade6439]

Yes! SALES TEAM Assemble!

[@jennieanddavis]

ASSEMBLLLEEEE!

[@TheFirBall]

Looking great Jennie

[@minimateur]

Some things may be sustainable for now but need improving for the future. Good luck on assembling your sales team, and maybe a production team?

[@jennieanddavis]

We shall see ;)

[@LibertyLensOfficial]

You worry too much about the social media logos on the box. You make a great product, no need to dress it up, the quality in the product speaks for itself and thats the best advertisement from the word of the mouth. Why do you think you never see a Mercedes or Lamborghini commercial? yet, people buy them daily…. its because the product speaks for itself, not the logo’s... great vid as always Jen!

[@robertlivingstone3947]

Jennie dont burn your self out good idea on putting together a team

[@sinsofvorador]

Lol. Funny thing is I work in a box plant, and I run the machine that makes your type of boxes.

[@jimdfwwoodworks37]

There are only so many hours in a week. I did the Air Guard thing for years. Flying, deployments are brutal with just a normal job and family cant imagine it with a business. I have been building a woodworking business for the past several months with a corporate job and there are times it kills me. You need to put your priorities in line sometimes, hiring is the smart thing as you cant do everything well for a sustained period of time.

[@cfchouston08]

Not just Bruce. My dog got so excited he was half way out of the truck while moving. I reached and held his tail and dragged him back inside. Since then we only open the window enough for his nose

[@jennieanddavis]

Wow!! Glad you could pull him back in!

[@irudi]

Have you thought about adding a QR code on the boxes directing to your social media or website for more orders?

[@jennieanddavis]

We currently have QR codes on our pamphlets and board care cards, but putting one directly on the boxes is a great idea too! Maybe we'll have to add that to the next rotation of boxes!

[@danieldale1770]

I was going to suggest this. Maybe make the seed of the samara the QR code.

[@jameswingate9672]

i love watch you it so informative so thank you

[@honeybeecare6393]

both of our dogs know the route to our hunting/hobby property and let you know when they think side trips are taking to long.

[@jennieanddavis]

Awww 😂🐶

[@KingWoodClocks]

Great engaged content! Following👊

[@eranaviv4336]

The box looks really nice, what stock and thickness are you using?

[@deanyank7571]

I've been trying to find a company that does boxes (like yours) for my business for when I send out cutting boards. Where do you order yours from? Also, from one Airman to another...Aim High! 🤘

[@eranaviv4336]

Your box is really nice, what kind of stock do you use for the box? Like, thickness

[@InsaneentertainmentNet]

You ever think about using a QR code for easy navigation to websites/social media within your packaging? I am in Crosby, Texas btw, 30 min from Houston, near Baytown, Atascosita, Humble etc.

[@MRBenchwork]

I really don't get the point of the wrapping paper. It's just an extra step with no added value.

[@dontfit6380]

I don’t get the point of fancy packaging. I think wow how much money did I have to spend on that box. It’s to bad I couldn’t just buy the board and skip the fancy box.

[@jennieanddavis]

I don’t understand why Apple wraps every accessory in its own plastic sleeve….but they’re known for their unboxing experience world-wide. We’d be silly not to copy what works for them. I’ve closed more deals by describing our packaging than describing the details of the boards themselves. You’ve gotta know what your market values!

[@dontfit6380]

@@jennieanddavisJennie, what I’ve said is by no means a slam on what your doing. I read several articles years back about this and presentation is a must for millennials Apple spent millions on studies to determine this. No reason to reinvent the wheel. If something is working for a multi million dollar company then hey you’re foolish not to copy it or at least create your own version. LOL to an old GenXer like me. Just the very idea of an unboxing experience is absolutely ridiculous. You guys are doing a great job. Keep it up.

[@GeneJordan]

My dog, Radar, knows when we are almost at his dog cousin's house and when he's at my girlfriend's mother's house (Mama JuJu). He gets really excited!

[@jennieanddavis]

Glad Bruce isn’t alone!!

[@davidkendrick3158]

I hate to say this, but I see a potential issue...if your customer doesn't FULLY open the lid, your social media information is pointing down because it's above the fold line. Is it just me?? Safe travels!

[@jennieanddavis]

There will always be a "what if" situation. But it's better than the information being 100% covered by the paper 100% of the time! Iteration is the real key to success. If we make our packaging just 20% better every time we adjust it....over time it'll become pristine!

[@BigLousWorkshop]

Prideful..... GGGAAAHHHHHH.... PROUD!!!!!!!!! It's Proud!!! the word is Proud!!!

[@petehafner1659]

Doesn't UPS also pick up?

[@fischertechrobots]

wow. cool!

[@steelwood74]

I don't have a dog, rather two cats. They're inside cats, and they walk straight into the cage without any issues. The moment I carry them out the door it's CONSTANT meowing until we get there. I said to the younger one that she'd run out of meows. My wife finds it a little distressing, I think it's funny.

[@repcore365]

Hi love the channel you guys doing great I have a question who design the vista print for you.

[@jennieanddavis]

We do it all ourselves in-house!

[@andrewpaterson4672]

Sales team sounds like a great idea. There's too much for just you and Davis to keep track of and then do the work. You need employees. Not sure if there is a high school or college near by but the grunt work would be a good fit for that demographic.

[@brkoury]

with a sales team I think you will be trading one form of busy for another. Instead of sales and marketing you will be fulfilling more orders. Not a bad problem, but you may also have to form a build team to keep up with all the orders

[@jennieanddavis]

That's the goal! But it starts with more sales.

[@larryschmitt2513]

Good for you, just like in the military you can build / train your team to do what you need them to do 👍🏻. Now do you hire a long time set in their ways member or a newbie that you have spend extra time to train and mentor. Pro is you would get it done your way, then a seasoned person who might be set in their ways and not really follow your way. “I have been doing this type of job longer the you have been walking” 😳 attitude. I’ll have to wait and see 😎

[@jennieanddavis]

Experience is going to be a BIG obstacle for anyone wanting to work with us... You're gonna have to prove you can repent from your old ways... ;)

[@larryschmitt2513]

@@jennieanddavis Good for you, I know you’ll come out on top.

[@ApteryxRex]

@@jennieanddavis A question I always ask candidates is "what have you done to prepare yourself for THIS job" . Any savvy potential employee will have researched your business on social and youtube and, if having sufficient neuropathic pathways, gained understanding that you having exacting standards and strategy behind those standards - not just that you want things done a certain way because that how you do it.

[@WoodUCreate]

You're missing the bar code on the inside of your box that people can scan with their phone. It could push people right to your web site.

[@homerscustoms7635]

I want to know where you got the neon light for jd in the background

[@jacques-michaeloosthuizen1235]

Hi Jenny what speed and power do you use for the laser emgraving?

[@michaelmooney4083]

Who do you go through for those boxes? Awesome idea and design.

[@tjthompson308]

What paper do you use? I bought butcher paper and it still seems to show marks from the board oil.

[@jennieanddavis]

It’s a big roll of freezer paper!

[@noeldeweese4975]

We can’t say ‘get coffee’ or the name of our local coffee place without our dog getting all hyper.

[@Jimmolter761]

Pickles Jennie.

[@jaytrent62]

We call those “puppicinos”…our dog, Fussy, is convinced that there’s a button in his butt that makes us give him treats. When I fire up my espresso machine he instantly sits down AS HARD AS HE CAN and stares at me as hard as he can. Every morning.

[@rebornspawn]

I love you both and there is nothing you can do about it 😘

[@jennieanddavis]

Daww thanks!

[@hasanhaitham]

Could you give me the dimensions for the box, please I found a local website and I was overwhelmed by the details, lol (Not that smart as u can see) I know it depends on the board itself so I need your board dimensions as well, lol It looks like I'm copying you blindly and ur right, I love your techniques and approach so much that I want to copy it at first and then figure out my own formula in the future

[@hasanhaitham]

As soon as I'm done with my exam, I planning to be a member in mybasement business and Stud Stack

[@isaaczeitoun7767]

You're actually hilarious. Great video. Question: when you started and were not using fancy boxes, where did you buy less expensive boxes? I will be starting to sell my woodworking projects and starting to look at boxes to buy for not too much $$$. Thanks and wish you both continued success!

[@jennieanddavis]

Haha thanks! We’ve actually always used these black boxes. The unboxing experience was always our top priority, so we knew we’d have to price our boards to include the nicer packaging and still make a profit.

[@justinderaway3072]

Uline

[@beaverbuilds3984]

Nice

[@daviddionne8296]

Umm... I learned ... you can only ride one horse in a race. Pick which one you want to ride ... not Both... Good Luck!

[@jennieanddavis]

Good thing we're not racing horses!

[@GGeloRob]

Video title has nothing to do with the video? New wrapping looks way worse

[@JDDupuy]

I find it absolutely amazing that a company that is in a so called business has no phone number listed? Only an e-mail form. If you are taking a cue from Apple's amazing packaging, maybe you should copy the idea of having a phone number too.

[@jennieanddavis]

Then we'd have to talk to random clowns calling us at all hours of the night. No thanks.

[@cindyhammack68]

You could have left the top of the board open - like no paper on the top part of the board...

[@JaredRandal]

How DARE you leave us with that perfectly placed, well timed, jaw-dropping sales team statement… because you did that, you can bet I’ll be back next week!! CONGRATS!!!

[@jennieanddavis]

I’m sorry!! I’ll be less suspenseful next time 😂😂 Thanks, friend!

[@treygibson9359]

I have 4 kids who do what Bruce does about...............anything

[@wrb0rn-yt681]

IMAGINE HAVING KIDS TOO LOL

[@jennieanddavis]

Everyone makes choices!

[@wrb0rn-yt681]

@@jennieanddavis i mean with how hard u work u wont have time for kids

[@bobbycresap4440]

Ahh if you could just learn how to woodwork and finish a cutting board your business would be perfect. Wax is not a good finish for a real cutting board. Thank y'all for your service.

[@partsdave8943]

Did I hear a woman say a man was right? Someone please note the calendar!😀

[@williammckinney3362]

You have an advertiser with a "dangerous page". Not a good look f9r a channel.

[@vedranzelencic8921]

Of course it is not sustainable, but while you publish the videos you can earn money with publicity😉