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In this webinar, Oonagh Gilvarry, CTO at HCI shares our knowledge and experience of conducting incident reviews. Oonagh discusses the challenges and pitfalls of incident reviews and explaining what is required for an effective incident review process.
The webinar covers:
- Knowing when an incident review is required
- The challenges to an effective incident review process
- Preparing for incident review
- Building on incident review learning
If you would like assistance wit an incident or complaint investigation, contact HCI at info@hci.care.