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In this webinar, Jodi Goodall, Head of Organisational Reliability at Brady Heywood, explores some of the practices related to the HRO mindset of ‘Chronic Unease’.
When leaders and teams function with this mindset, they have a healthy scepticism about how their major hazards are being managed - and this changes their daily focus.
Stay tuned to the end to hear an excellent discussion led by questions asked live by the attendees!
The two books mentioned by Jodi @08:47 -
1. Hopkins, A. (2013) Learning from High Reliability Organisations
2. DiGeronimo, M., Koonce, B. (2016) Extreme operational excellence: Applying the US Nuclear Submarine culture to your organisation
00:00 Introduction
01:28 What is Chronic Unease?
05:23 What are the barriers to Chronic Unease?
08:36 What are the ingredients of Chronic Unease?
11:45 Risk competence
25:39 Systems to detect warning signs
33:53 Q&A