Went to Buy Tata Car Ended with a Maruti

[@intercept7965]

"Nothing can Destroy Iron, but it's own Rust will " Golden Words said by Sir Ratan Tata himself. I hope Tata Motors Sales dept look into this matter. It's everywhere now..all dealerships are problematic

[@sam.m3834]

Worst kinda of behaviour

[@hirenahirealnaeccvhcvti7718]

Now Andhbhakt's will be like, all showroom like this only bla bla 😂😂😂😜

[@ProRiderSayan]

I was planning to buy a car went to so many showrooms of different brands, sadly the customer relationship in Tata Showrooms are below average. I wanted to buy Nexon or punch but shifted to Maruti 🙂

[@AayushParashar7]

This phrase is true not only about Tata dealerships, but their engines too. Their engines are worst among all the 1200cc engines available in Indian car market.

[@jollyllb3753]

It's hard to trust Indian brands due to their service.

[@RamMokilla]

Agree on the Hill Hold Assist should be available by default on all automatics. Was an important factor for shortlisting automatic cars for our recent purchase

[@criceditspro6831]

What happens in manual cars? Like why this special emphasis on automatic vehicles Would be gr8 if someone could throw some light on this

[@sunilreddy5571]

@@criceditspro6831 In automatic vehicles the gears will change based upon the speed and you won't have any control over it unless you have paddle shifters. In manual you can just put it in 1st gear and rev it on the slope. But in case of automatic vehicle the gear might shift to 2nd or 3rd if you rev too much by flooring the peddle and the car might not pull in higher gear on a slope because you might not have sufficient torque.

[@criceditspro6831]

@@sunilreddy5571 ahh Dont know much abt amt transmission that it will shift to higher gears when revved and thus the shortage of torque Well explained to a newbie like me Thanks

[@ric3061]

@@sunilreddy5571 - The point you are making is not correct. Automatic cars if have hill hold will automatically hold the car even if you pull your both legs up on a steep hill. It has nothing to do having paddle shifters, or the speed or the RPMs. Its an extra feature which every automatic should have else it will go back if we don't have that. In manual cars, the mechanism is already difficult and a person knows how to handle a car when on steep instead of people who drive automatics don't think much of the mechanisms because its way too easy compared to manual. Thats what Ranjit also mentioned. It has nothing to do with automatics that when revved hard it cannot hold and all. And yes, hill hold actually increases rpm to an extent that it makes a car stationary.

[@adityanrvarier7406]

@@sunilreddy5571 its actually hill descent controll feature that helps to slow down on slopes Hill start assist is what ranjeet mentioned here... To aid the car from not going back while taking from a steep slope..

[@shivam.aditya]

Exactly the same experience. Went out to buy a Tata Altroz in Bangalore, came back with booking a Maruti Baleno

[@thecrypticmystic28]

But the safety rating is more for TATA than Maruti

[@SahilFardeen8BallPool]

@@thecrypticmystic28 stop selling this safety factor, i know its more safer but i see many tata fans on comment section, but less on the roads

[@UDpliz]

@@SahilFardeen8BallPool I own Tata Tigor, and i am a fan even on the road. even my friends who owns hyundai and suzuki cars are fan of my car’s build, looks and practical features.

[@shivam.aditya]

@@thecrypticmystic28 True but there are 4 more factors to consider here. 1. The new Baleno hasn’t been tested yet. 2. What will you do with all the safety if your car rolls back and hits another car? 3. Features wise Baleno is significantly superior to Tata cars. 4. As per my personal experience, the headroom in Tata cars is a bit less compared to other brands namely Maruti, Hyundai etc

[@user-wn6yv9cu1p]

@@thecrypticmystic28 safety rating is gud in tata but their service centres and some of it's dealers are pathetic. Everyone knows it.

[@AlfredAlex007]

this attitude comes when showrooms get a lot of bookings and think customers are at their mercy to give them business. Irregular hikes on base and top models, unrealistic delivery dates etc. are problems which a new car buyer is facing right now. Hope this gets better.

[@Ninja00007x]

Exactly,this is happening to me with Kia,booked sonet 7 months ago and tired of waiting

[@amarbinay6654]

@@Ninja00007x if u hang on more with them u will get more tension and wastage of yo time money and if get lemon vehicle from them then by luck get a good worker from them to assist u to solve all yo problems issues

[@drbh6331]

Same thing with us went to buy tata harrier bought maurthi. Tatas sales is pathetic we never got a car to do a test drive

[@sabumon1817]

I had same experience. Went to Kozhikode (kerala) showroom and never to Tata vehicle

[@marshalLannes1769]

@@drbh6331 Old habits of tata sales team, they are not used to good sales, i guess.

[@karthee2459]

Maruti recently made hill hold assist as standard feature in all automatic cars, right from wagon-r ,celerio etc

[@pranavjs]

But the performance seems to be inconsistent,our celerio is equipped with creep and hill hold function,but it went back a few times ...

[@shree397]

That's fine but in my experience as a manual transmission lover I don't think there is any advantage of buying Maruti Over Tata because I checked out Baleno and glanza And I still bought altroz i-turbo Just because of its superior Built quality that you feel even when you open the door and shut it also the suspension is remarkably better also the interior quality is Miles better. I am not hating on Maruti Suzuki I love their engines in fact there engines are one of the best right up there with the most awarded VW 1L TSI, I feel they should bring the Japanese production standards in India and provide the same level of quality that they provide in Japan yes I am a JDM lover🤪 As I have heard they are going to do so with the new the new Swift and rightly it will be priced at about 13L and above which is absolutely not a problem.

[@karthee2459]

@@shree397 Tata selling there cars on Safety rating other than that there is nothing to see in that brand just like maruti selling on fuel efficient engines USP. Why can't they provide features, Transmission options, engine options like Hyundai. Because Lazy Tata can't do R&D on engine and develop a new efficient engines. They only invest in Hard Tata Steel body and sell those. If Tata can't develop or lazy to develop engines , atleast they should borrow from Fiat/maruti/Hyundai then they will be top 1.

[@karthee2459]

@@pranavjs Hillhold will not be active for long time, within seconds only it will workout.

[@shree397]

@@karthee2459 You are actually right, absolutely right,They are coming up with a new four cylinder Turbo engine And it's under testing right now, The bigger version of that engine will be put in Harrier petrol. But I would also like to point out that Tata is trying to chase Volkswagen and not other manufacturers because they (vw) have set the standards of being the best in the industry, We all believe that and know that even if we don't want to admit it. On top of it Tata's service is shit, and the engines and not even close to Suzuki or Volkswagen on Hyundai, But the thing is today everybody is concerned about safety as we all know our Indian roads are full of idiots and that's how Tata has made their mark. Tata is actually improving , Just compare Indica Vista Era and now but the problem is Maruti Suzuki doesn't want to a wall they are still harping that their car meets Indian crash standards when we all know Indian crash standards is just a bare minimum requirement and in a country like India bare minimum is not enough. Hyundai has done a fantastic job as all of the cars or at least three star rated plus they have incredible interiors and the engines are just one step below Suzuki and Volkswagen

[@rishimukherjee07]

Whenever we go to buy something the experience provided by the executive is the most imp of our shopping. They can make a bad prod feel great and vice versa

[@aryaraj_77]

completely opposite experience in my case, when i went to the TATA showroom (in Kolkata) the behaviour of the staff and salesmen were top-notch. they were very welcoming , informative and nice!

[@babluguptha1179]

Depends on the dealer but most of the TATA showrooms nd service across the country is worst they need to concentrate on it

[@youareanidiotbut4441]

Which showroom did u go to? Tc, dhulichand or lexus?

[@youareanidiotbut4441]

And which care are u looking to buy and from which showroom? I am looking to buy from Kolkata too

[@user-wn6yv9cu1p]

And in some showroom the salesperson even slaps the customer😂

[@haka0798]

pure desh mein tata showroom ka yahi haal h... ek do exception ho sakte h

[@GopalaiahVinay]

Hey Ranjit, I second you regarding Tata Showroom experience. I have visited at least 5-6 Tata Showrooms in Bangalore, and in at least 3 show rooms it was like government office. Nobody cared whether we got the right information to make a purchase decision. Some salespeople were just reading the specs out of the booklet and other salespeople did not even know the exact specs. I ended up booking one with Nexa and another car with Mahindra. Also, I have heard the tata after sales experience is mediocre and poor with diagnostics.

[@aradhyadev459]

Whatever you heard is absolutely right

[@aradhyadev459]

This was such a genuine and honest experience. Hill hold feature is really important and should be a compulsory to be added feature with AMTS.

[@ManiKandan-ef3md]

Finally he reminds that he has a channel, can you pls do talk about some financial lessons for us young person's ....many people in my age at 21 don't have enough financial literacy hope you help us

[@nkn9319]

Why should They bothers about you. Unnecessary competition for them 😜🤣

[@shushovandey596]

No

[@perfumetheory]

There are channels like Labour Law Advisor and Akshat Shrivastava. You should check them out. Let Ranjeet be geeky.

[@ManiKandan-ef3md]

@@perfumetheory thank you for recommending channels

[@debrajschoudhury]

Congratulations to you and your Dad for the new car. This video need to be brought to Tata's attention. Their sales figure are sky rocketing for past couple of months and thanks to Nexon but that doesn't mean they will be flying high and not showing interest to new car buyer. Not acceptable .

[@SantoshKumarsp57]

Ranjit @ 2:37 - Car is "old" at 4 years!! Me - Happy with 15 year "new" Activa.

[@Gaurav-rj3zj]

That Honda engine is a Gem!

[@francisrossario6326]

I bought a Tata Tiago exactly an year ago and I had more information about the car and it's features, variants more than the sales executive. But still wanted to buy it because of the time I invested in the research process.

[@pythonanimalia]

Sunk cost fallacy at it's best

[@jays951]

My friend who bought tiago 3 years ago sold it because of the vubration and noise. It increased so much in 3 years only and it was so difficult to sell.

[@danuanddadvlogs]

Buying a car is indeed a festival for us, we will always remember and recommend those who cheer us in our celebration..every car dealer should know it

[@natharjun84]

I too had a similar experience at Tata showroom. i went to look at the safari which is there top positioned car in their line up yet the sales guy was least interested. I then went to Mahindra which was slightly better in terms of interaction. however nothing beats the overall experience at a Maruti or Toyota showroom. the sales guys are well trained and answer all questions patiently

[@lesliej3763]

What's the problem with the sales guys working in Tata showrooms is a matter of concern. Either Tata is not giving proper training to its sales force or the Franchisee is not having experience in doing business. A lot of people have loads of money to invest, but nothing inside their heads. Tata should look for experienced people, while entrusting showrooms in future, otherwise safety badge alone will not do them good sales.

[@natharjun84]

@@lesliej3763 I feel it's a deeper routed problem which some auto manufacturers have solved and some have not been able to and that is - relationship management between the manufacturer and dealer principal / owner. This relationship defined the customer experience. The manufacturer can set guidelines however the dealer owner / principal needs to have them applied. Overall a car buying has a pull marketing applied that push marketing. Customers always walk into a showroom to buy the car, so the dealer principal should be help accountable for this and should also have benefits / reprimands linked to it.

[@user-wn6yv9cu1p]

I completely agree brands like maruti, toyota, hyundai their salesperson and service centres are very well trained.

[@marshalLannes1769]

@@user-wn6yv9cu1p but cars are not safe. Are people ready to compromise on safety for good sales experience ?

[@user-wn6yv9cu1p]

@@marshalLannes1769 yes looking at the sales chart majority of people go for overall features, mileage, service and than safety.

[@atribose5173]

Somewhat surprised to hear that about a TATA showroom. My experience here in Kolkata has been quite pleasant - both at the showroom and at the service workshop.

[@jalexrosh]

I think it's cause you people in West Bengal are sweet and kind by nature. 👍

[@sarathi1638]

@@jalexrosh They were extra sweet to Ratan Tata during nano days at Singur

[@mysterious4455]

@@sarathi1638 kindly see the reviews of all tata dealer in kolkata they all have above or 4.1 star and that too from more than 1k customers.

[@rameshb8980]

I had the exact same problem with Tata showroom. I got so fed up that I went and booked Volkswagen Polo Highline plus last year. The VW guys were extremely professional and knew what they were talking about. Everything till delivery was a breeze! And Polo has the hill hold assist. Absolutely amazing car for a small family.

[@god-speed]

It is a driver's car. Back seat doesn't have any leg space. After sales is very good but maintenance can become a night mare. But polo as a car is very good. But being 10 year old i say it aged considering the fact that it has stopped production.

[@sanjayc3907]

Hi Ranjit...I am from Kerala and I too had the same experience from Tata motors showroom, sales guys were not at all interested to attend the customer and because of their negligent behaviour, I have cancelled my booking for Tigor automatic and booked Maruti Ciaz and I am enjoying the ride with no maintenance and other issues like Tata owners face while using Tata cars.

[@GoodVibes_83]

Same here went to buy Nexon as it's my fav car. But due to Tata sales teams response ended up buying Ciaz on same day.

[@vrindagadgil]

Felt sad after reading these comments about Tata.

[@arvin_is_here]

Im feom kerLa too..Same situation I went to test drive nexon amt and there attitude was pathetic..

[@GirishKumarBhat]

100 times more reliable anyway.

[@ayush4565]

Brother, make no mistake, there is a reason why maruti got it tag if "peace of mind" cars

[@adityadewan2802]

I had a similar experience, went to buy Tata harrier, had a check of booking amount in hand but no one came to assist, not even the guy that arranged our test drive and who followed up regarding the booking. Fed from this experience we ended up buy Endeavour. This was in 2020. Tata really need to improve their dealership exp. I had bought Nexon from a company owned showroom in 2018 wherein the experience was flawless, but these non Tata owned dealerships are absolutely trash bc these days tata bookings r flowing like crazy.

[@ankitnaugai3568]

Happens to more than half of buyers ...want to buy other brands, end up buying Maruti, because maruti is all rounder brand

[@UzairKhan-cz8oq]

I have heard similar complaints about Tata salespersons through my friends. And since you went during nearly the last week of the month, one would hope they would be extra enthusiastic as they have to cover their monthly sales target.

[@monarch3724]

I don't think there is any sales target, & if there is any it's too small or there is no punishment

[@naganeelesh7011]

What if they already completed their sales target?

[@Adithya13303]

Same story with me as well. Was interested in the Hexa back in 2019, went to the showroom and was left unattended for 20mins. 20 minutes we roamed around freely in the showroom before one person who knew nothing about the car attended to us. This piss poor sales and service is why a lot of people don't even consider Tata when buying a new car.

[@ajitnairk010]

@@Adithya13303 Sad. Especially because the hexa was a brilliant offering. To this day

[@NitikSharma]

we have a ford freestyle 2018 model, and it has hill hold assist and it's really helpful especially when pulling out of parking lots at shopping malls

[@tvbinoy]

I completely agree with you!. I considered the hill hold assist as one of the primary features in my automatic car and of course, it's a deal-breaker if the model doesn't have one. Not only does hill hold assist but ESP (electronic stability program) also makes a great combination. It should be a mandatory feature in the automatic cars.

[@px6497]

Still air bags is my number 1 priority than hill hold assist

[@tvbinoy]

@@px6497 6 airbags are about to get mandatory in India, and mosr of the manufacturers are considering 6 air bags atleast in their top models. But the frequency of using hill hold assist in AT cars are quite high. You'll easily get irritated if it doesn't there.

[@aradhyadev459]

Kia's and MG's sales representative are so friendly and knowledgeable that the customer himself gets attracted

[@sohamparkar75]

Same thing happened to us when we went to check out a tata car in Mumbai, the sales people were least interested in attending to us. We were made to wait for 20 mins even when no other customer was in the showroom and there were like 4 sales people. We could even over hear their conversation where they were arguing as to who will attend to us, not because they wanted a sale but because both of them had taken another customer a few mins ago and didnt want to do another one immediately. Ended up going for the Maruti Scross, the sales experience as tremendous and the follow up and status update till the car was handed over to us was great as well.

[@kantharao4069]

Surprisingly a warm welcome and fancy talks are more important than safety. I have booked Nexon last week and got prompt response

[@user-wn6yv9cu1p]

@@kantharao4069 jst for the shake of safety most people do not buy tata and compromise on features, mileage, resale and good service. But s cross is a good car and have 4 star safety rating. Unfortunately tata buyers are always obsessed with maruti buyers even if they buys s cross or breza.😂😂

[@jays951]

@@kantharao4069 Tata knows there are enough chvtiyas in India who will buy vibrators in the name of safety and hyper nationalism. Worst are the Tata fanbois, who do not accept the drawbacks of Tata cars and their service.

[@kantharao4069]

@@jays951 yeah agreed. I'm also thinking to cancel and go for another brand confused 🤔

[@reyonk6603]

We bought a Tata Nexon last year (upgraded from Maruti) and our car wasn't even delivered clean. It had water spots & muck. The service is the worst. Forget customers, they do not even respond to the banks (loans) even if it's the manager calling them to provide details of the car. This problem may seem small but it isn't. Tata motors is currently spineless with their designers, CEO's and everyone important people in admin leaving/quitting every 6 months

[@nithyaprasanth3510]

Lol who moved from Tata motors?? Reading some half baked news n vomiting here 😂😂 CEO went after his agreement was over bcoz he needs to settle in his country... chief designer went after being in 15yrs to see new opportunities....other than that no one went

[@MohiSyed]

@@nithyaprasanth3510 Most people are leaving TATA organization and its a fact. I am a Tata employee and telling you this. Sorry to burst your bubble

[@jalexrosh]

@@nithyaprasanth3510 seems like you're outgunned here.

[@jatinhaldankar88]

@@MohiSyed lol then prove it with facts

[@MohiSyed]

@@jatinhaldankar88 TATA Organization has its attrition (people resigning) at 18% this year. Highest ever in TATA history.

[@avachatrahul]

Absolutely spot on Ranjit ! I have had similar experience about TATA Dealership, their sales personnel are least interested in meeting the customers, they are least motivated to sell the cars, they are least aware of the car features and technology. They have a expression like why the hell TATA has started making good cars? that is increasing load on us. TATA really need to step up in the game to survive. Seen many customers which share the same experience. TATA Showrooms also keep models / variants on display which they wish to sell more. Showroom guys even discourage you to buy the higher versions.

[@rejaulkhan5462]

Always a pleasure to listen to Ranjit sir. Admire you alot , gives Frank and genuine opinion. Glad you raised the issue regarding Tata service and customer relationship issue, it's more or less same in every showroom, sorry to say but that's the reality. And regarding the safety Tata is playing games

[@ayushman922]

Yes , I agree with this experience. Recently bought a TATA Nexon and definitely tata and Maruti have completely different experience all together

[@shivasai6021]

The Title is exactly what happened with us 🥺 my dad was like Maruthi Or No car 😅

[@GeekyRanjitRidesVlogs]

It was exactly opposite for us both me and my Dad wanted a TATA car.

[@tom-xs5pm]

Actually I got pampered from nexa customer executives recently for 2022 XL6 launch event, they send me letter invitation, put me in the front row, provided choco truffle cake and drinks, gave me complete tour of XL6 eventhough they know we purchased baleno amt a month ago, they never showed any kind of partiality btw existing and potencial new customers, thats NEXA for you, I think TATA executives need to pay tution and learn from these guys at nexa.

[@rohantrehan]

True. Same with me lol

[@ahadsaeed3973]

@@GeekyRanjitRidesVlogswhy didn't you consider Hyundai i20 it has genuine automatic CVT

[@threestars9788]

@@ahadsaeed3973 it has hill descent control?

[@satishguptaytvlogs]

You should have tried Glanza. Same car but Toyota experience is even better than Maruti and design is also very good. Waiting period is also less.

[@baddriversofdelhincr2502]

There is no point in buying a rebadged car. The resale value will be far less

[@arv1ndgr]

@@baddriversofdelhincr2502 But Experience with Toyota will be far better and worth it

[@yadneshy4260]

Glanza is a rebranded version of baleno

[@satishguptaytvlogs]

@@baddriversofdelhincr2502 Toyota is also having a good resale value

[@jalexrosh]

Yes true, Toyota service is better than any other. Their Service center in Kochi, Kerala is the largest one for any car company in the whole of Asia. And never seen a Toyota owner complain about the car or its service.

[@SwapnilBera]

its very nice that you brought it up. same experience with us last year. went for Altroz but ended with i20.

[@coyg6351]

I went to a tata showroom in chennai to check out nexon. The experience for me was good. The salesperson was warm and welcoming.

[@aravindmohan3476]

For Automatic cars in steep, you can use your left foot to apply on brake, hold on it and at the same time give some acceleration with the right foot. At a point there will be a slight vibration you will feel, at that time release from the brake. This mechanism acts similar to the hill hold and for manual vehicles we use it with clutch and accelerator.

[@droneshots8561]

Exactly.. This should work..!

[@VishalSharma-nr6jz]

Yes sir I feel like when a particular brand does well in the market the salesperson motivation to sell the product also goes down. I don't know about Tata but recently I visited Honda showroom to buy scooty and their salesperson was not interested in selling me the product, they just told the price and they were done, When I asked them to tell me the diff b/w the previous and current models and how it is better than it's competition. He just said it's better than every 2 wheeler noting more nothing less.

[@RAYP90]

Same thing happened a few weeks back. I went with my friend who wanted to buy the punch or the nexon but the sales people were not interested. When we called a sales person, he came to us without any excitement in his eyes and just a few minutes into showing the car, the sales guy adruptly stopped and went away to meet a friend who just came into the showroom. My friend got extremely angry, closed the door of the nexon with a loud thud and stormed off the showroom. Now he owns a Sonet Turbo DCT :P

[@abhinavchanda]

Now your friend has a 3 star safety rated car instead of 5 start and an excited sales person.. 👌👌

[@RAYP90]

@@abhinavchanda yes and an awesome after-sales experience, if you know then you know :P

[@abhinavchanda]

@@RAYP90 I have recently purchased Tata punch... And I can vouch for it.. I gave 5 star out of 10 gor cleaning after 1st service.. I got a call from SC and they sent a driver to pick up the car clean, wash, wax it and drop the car.. I stay in hyderabad.

[@schandra496]

But at the cost of sales guy your friend brought unsafe car :P

[@haka0798]

​@@schandra496 It's your hard earned money which you are pouring into a car... it's not a joke that a do kaudi ka salesman show such an attitude and not giving any value to their customers.... 5 ⭐ ka achar dalenge jab after sales ek sardardi ban jae roz ka

[@amananand1226]

Tata Sales Service is pathetic to be honest. I have faced this very issue multiple times in Bihar, Jharkhand

[@suneeeelkumar]

I was in chandigarh with mom, she wanted to use washroom. There was a tata showroom and I'm tata car owner. I came in and asked where the washroom is, he said ours is not working go to next showroom. Such is their service. I hate those idiots. I'm not buying tata again. The next time I went for service at the same place and i tried to be as rude as possible.

[@anuragdeshpande271]

Sharing my experience We just bought the tata nexon. But the showroom guys are good and helpful. But let's see how's the service experience.

[@anuragdeshpande271]

Even for me servicing is also good.

[@ashishpoojari13]

4:50 i 100% agree with this point 😑

[@mohammadfaizal13]

Happened with me i almost bought altroz but the inconsistent fit and finish made me get the new i20

[@pratikahire806]

Same story bro

[@abhinavchanda]

Now you have a 3 star rated car instead of 5..😑😑

[@user-wn6yv9cu1p]

@@abhinavchanda not everyone wants only safety in their car. Some people like fit and finish, refined engine, mileage, gud resale and features. Dats y people still buys hyundai or maruti cars. They know about tata's safety rating, yet they don't buy tata.

[@abhinavchanda]

@@user-wn6yv9cu1p the end question is how much you want to compromise your family's safety over other aspects.. I can assure in few months TATA's sale will surpass Hyundai..

[@user-wn6yv9cu1p]

@@abhinavchanda dats waht i said dat people dont only look for safety they see each and every aspect. And tata fans are been assuring dat tata will surpass hyundai and maruti since 6 yrs😂😂.

[@harikrishnansantoshkumar140]

My friend also had the same experience with a Tata showroom in Mumbai he was planning to buy a nexon but the sales person's attitude was not good and he ended up buying a Honda WR V

[@abhishekanil99]

I never thought about that. I'm getting my first automatic car soon. I used to drive manual. An i20 nline DCT. It does have hill hold thankfully 😂. And congrats to your dad on the new car. You should check out teambhp if you haven't. Almost all posts about tata is about the bad experience. Tata needs to work very hard on the customer experience.

[@jalexrosh]

Tbhp and Talking Cars channel on KZbin are the only two portals talking truth about the auto sector these days and both are run by auto enthusiasts not OEM fanboi trolls.

[@diveshparyani]

I have a tata tigor car myself, purchased, just a few months ago, purchased from Banjara Hills. Yes, service in the showroom is horrible. "I feel the main reason for this is lack of good pay and commission. If you don't already know, tata cars are built with solid steel instead of tin alloys of Maruti so the margins are too low." (There are the words of one of the sales person himself) Hill assist is definitely a good feature to have but this problem is there even in my Maruti Swift car (manual) not just tata. Btw, Nexon has hill assist in one of the variants but it probably doesn't fit your budget. The cars are actually really good value for money especially in terms of safety ratings and features. You already have used one, you must be knowing, the cars are really well built. Tata cars are mostly non-noob friendly and are more suitable for little advanced drivers, while, Maruti definitely makes their car noob friendly. No offense guys. I have driven both Swift and Tigor.

[@ashutoshmishra310]

Tiago Xza is better than swift vxi amt?

[@PratimSen]

I agree. I have a Ciaz, and Nexa guys will serve you like real gentleman. For my wife i wanted to buy a Tiago, but the sales guy were least interested to sell, said Saturday Sunday no test drive, come to showroom and all bullshit, called Hyundai, they send at home on even Sunday. Then i realised, may be its 5 star, but if their sales sucks, their service will be nightmare. Booked a Nios instead.

[@pratheeshpn]

I wanted to buy Nexon but ended up buying Sonet full option 😁 And yes it does have the features mentioned I wanted this feature

[@rashidulislam9636]

Good luck with that engine.

[@pratheeshpn]

@@rashidulislam9636 no issues yet . I'm happy with it 😌

[@dhanunjaythaty27]

Have a safe drive bro,be very careful with it,built is very poor on sonet Sorry if u feel offended but it's fact we need to be very very careful with sonet or seltos

[@Ninja00007x]

@@rashidulislam9636 much better than shitty tata engines .

[@Ninja00007x]

@@dhanunjaythaty27 yeah tata cars are built with tungsten and has Rolls Royce engine 🤣

[@That_AuCh_Geek]

Renault's Kwid AMT has something same which I call "Traffic Assist" . Apart from a gimmicky name, it works great in situations like Ranjit sir worries about 😇

[@That_AuCh_Geek]

*they call

[@AdityaWaghmare]

@@That_AuCh_Geek Good info, but you can edit your original comment instead of commenting again.

[@That_AuCh_Geek]

@@AdityaWaghmare I know that there's an edit button but did correction in this way out of panic. Still, thanks for the suggestion 😇

[@ApoorvPradhan]

Video after a long time, and I very much appreciate your point 👍🏻👍🏻 To be very frank, Tata's after sales is horrible, but sad to hear that there showroom experience is also bad. BTW, I liked the footage from the new camera 👍🏻😄

[@dr.prabin6155]

Same experience by me...tata should look into this

[@chughmanish]

A relative used to work for Nexa and they used to priortize customer experience on top prioirty. Tata should also start training their employees by having a few days tarining at some good hotel similar to Nexa, so they know how much difference it makes to a consumer if you create a good/happy to help environment

[@aniruddhasaha1741]

Tata तुम लोग क्या बिजनस करेगा रे?? And thanks sir for the valuable information regarding that hill hold assist feature.

[@rv9784]

As far as Customer experience is concerned among the mass market brands in India, Nobody comes close to Hyundai..you can literally feel the pressure on the Hyundai employess to keep the customer experience top notch.

[@amitsingh-gm9vc]

It's not like that. In Bokaro Steel City Jharkhand the Hyundai dealership representatives are the most misbehaving ones.

[@avl123]

Yes n Toyota is best 👍👍

[@Sauravwtf]

Everywhere in the internet people are complaining about the dealerships, I've decided I'll never be considering tata for any future purchase plans i make.

[@Holy_Demon]

Ranjit sir one of the main reason behind lack-luster attitude of Sales person in Tata showroom is due to the fact that they don't get good compensation or incentives for every car they sell.. I'm not saying this is the only reason but when i went to book a nexon for my friend this is the clear reason stated by that salesman. He feel bit under-motivated to have s smiling face all around.. Secondly YES tata do neglect the behaviour of their sales team a lot. If anyone had issue they just redirect the issue to that dealer only.. Coming to your point of having a Hill-hold control, TATA should have provided this. This new TATA ERA is soley based on SAFETY STANDARDS that they provide. And if they miss out this simple things it's really a neglected thing

[@nitin_manju]

I wanted to but a Tata car. Asked for a test drive, they never showed up. Went to the showroom, asked for a quotation, never got a response.. In parallel, i was also talking to Maruti and Hyundai, both of them had contacted me at least thrice while i waited for Tata to call me once. Ended up buying a Hyundai.. Still waiting for the call from Tata 😄

[@prorider4992]

Tata is responsible for this They always protect their dealers even after innumerable scams and frauds

[@px6497]

With that logic... Govt is responsible for this as they do not investigate into this scams

[@prorider4992]

@@px6497 welcome you Tata dealer 😂😂

[@px6497]

@@prorider4992 ho gaya bachpana tera.... That's your comeback hahahhahaa

[@jays951]

@@px6497 tata ke chatne walw chutiyon ki kami nahi. Waise to Tata badnam hai, aur uspe aise chutiye aur bhi badnam kar rahe

[@kunshanand1433]

Congrats for 40k subscribers Ranjit sir!

[@x.plorer]

Point to note: TATA employees are always paid lesser than market standards. (They do have funds for CSR and sponsoring IPL though)

[@GirishKumarBhat]

Not really, depends on dealers. I worked at a Hyundai dealership. I got around 35-40K just incentives for selling 10 cars. Another person I know got just 8K in incentives in another Hyundai Dealership for selling 11 cars. Same with Tata, one of my friend who left Hyundai and joined Tata used to get two separate incentives a month, one from the dealership, one from the manufacturer.

[@KarthikTadepalli0708]

I also went to buy Altroz, but ended up buying honda amaze in 2020 December. Same experience, I had to wait for 2 months to get a proper test drive (from Dasara to Christmas). Didn't even had honda in my mind. After horrible experience with tata showroom just casually visited Ford and honda showrooms next to it. Got to know Ford is pulling out of India so went to honda. They offered test drive for jazz and amaze. Booked amaze the next day got it in 4 weeks. Happy with it.

[@TechCommuteTelugu]

Hill assist/Descent control (HAC) cars --- maruti celerio, swift, dzire, baleno hyundai i20, i20 N Line nissan magnite toyota glanza

[@gokulgoku662]

Hill hold/hill assist .... Hill descent is a different feature, only MG Astor provides it in the budget cars

[@MixyezGuy]

Even Ciaz has hill hold assist.

[@ParagTechVideos]

Why so less views...this is golden words..should reach more people

[@satyajitbasu]

I had a similar experience with TATA. No interest in selling their cars. I was looking to buy a Tiago. Went for Ignis.

[@kartick9288]

I am from Kolkata, a few months back accompanied my friend to two different Tata showrooms in the city. Had a very pleasant experience. Sales people were enthusiastic, took proper test drive & all. He finally bought a Nexon.

[@yutuvancy6890]

The same problem happened with me with my Tiago and it hit the vehicle behind us. But what to do, Indians still consider Tata as their father. I immediately sold the car to a Tata fanboy for a very good price. 😀 People care 0 about hill hold and all. Sad.

[@topgear_75]

Nationalism sells

[@jatinhaldankar88]

Lol nice fake story 🤣

[@yutuvancy6890]

@@jatinhaldankar88 Hahaha.. some people who drinks Tata's **milk everyday might find it funny. What to do... 😅😅

[@jatinhaldankar88]

@@yutuvancy6890 Yes fake stuff are always funny

[@syedqaiserabbas7319]

2022 Baleno is a good car tbh and in the near future your father would be glad that bought him a baleno instead of punch or altroz considering the fact that u are buying the car for your father who i believe wouldn't be intrested in frequently visiting the service centre for issues and facing breakdowns in the middle of a highway

[@BilalAhmed-ht6tq]

Yes sir I had the same bad experience when I visited their showroom in Bangalore. The sales executives don’t even bother to attend the customer. Everything is mechanically done with your queries and least interested in converting to a sale. I request the Tata management to look into this and advise their agents to respect their customers.

[@drbh6331]

Exactly same thing happened for me. I went to odisha on a trip we saw a kia showroom and stopped to see the new carens. The showroom sales team received us well even though we cant speak in native odisha. They let us drove the car . I really loved their attitude and service. I came back home and tried my local dealer who is very nice and had a sweet sales team so went and bought kia. Before few days I went to tata in my local city. They are not even interested to talk about variants or even interested us to give a car for test drive. My father felt insulted and shouted at them for the reply they gave. " they told the keys are not working " wtf He told I'm not going to drive your Tatas ever and left we went for kia and bought maurthi baleno as a second car.. Both of these had a very great sales team who are interested in customers

[@NilachandanMohanty]

My experience was positive, though I'm a MARUTI customer (JYOTE Motors). I own a RITZ Vdi. JYOTE Motors in Bhubaneswar is one of the best customer oriented sales and service personnel right now you can find around the city. I recently visited one TATA showroom (TRUPTI AUTOMOBILES) in Bhubaneswar. The sales guy from TRUPTI Motors was especially there to entertain visitors for SUV models like SAFARI and HARIER. He was informative and polite. May be my good luck.

[@tejaschandrashekar5728]

Should have opted for Toyota Glanza. Better than the current gen Baleno.

[@aradhyadev459]

No resale value

[@chetank14]

Yes Sir, I have same experience of Tata and Nexa 2 days back in Thane (Mumbai).. Tata sales executive are least interested...I had same query of hill hold but in Tata Sales executive falsely convey that it has creep function so hill hold not required..and you rightly said Balano has smooth AMT ...i experienced the same...I dont know what Maruti has done it..😉..Just FIY ...Kia sonet, MG Astor has that feature of Hill Hold.. Congratulations for your new car ..✌️

[@shree397]

I just bought Altroz i turbo Dark Edition and sales the sales guy that was assigned to me was very lazy to say the least. Luckily there was another guy who was very enthusiastic and i had a word with him once my sales guy went to talk to other customers. Second sales guy was amazing and was actually very knowledgeable and had right infos on the car. I am a Manual guy and i tested all three baleno-glanza and Altroz but the Build quality of TATA was not on the same charts as compare to Baleno or glanza. The way Tata's Doors shut is amazing especially the interior quality was at par with Volkswagen and original toyota cars(not rebadged versions). Yes Altroz was a good chunk expensive as compared to glanza and baleno but I still felt the suspensions on Tata what is remarkable as compare to any other company except Volkswagen. since Polo is not available in manual now and is out of stock I had only one option now and I think I made a good choice.

[@avl123]

Good luck with ur choice

[@mrvk699]

Same Ranjit Bhai! I went and looked after lot of Tata’s Tiago CNG blah blah…In the End Booked a MarutiSuzuki S-Presso CNG Top-variant (Just Larger than Alto) between Alto and WagonR /Celerio. Booked in 1-Week and in 2 weeks my loan approved, Got Delivery in 1 more Week (Just Because of My Busy Office Schedule) - Today it’s been 2-Month (Almost) Already 4,700KM done (Strict Daily Office Running only) - Gives me Somewhere from 34KmpL(Regularly) to 36KmpL (Sometime 37KmpL also) on CNG while company only claim 31KmpL 😂 Great Peppy Car!

[@ravigusain7590]

Ranjit, altroz dca automatically moves forward once in drive mode, so hill assist would have been a good feature but not a necessity. You can simply apply breaks at complete halt situation and release it as soon as u need to move forward.

[@kunshanand1433]

Thanks for sharing your experience, Ranjit sir

[@2377Aguero]

Recently purchased NEXON in pune. Sales person experience was really good. Supported throught waiting period and during couple of test drives and stuff.

[@kiranhon7894]

Agree same here ...the experience was good here in tathawade

[@saksham1861]

It depends on showroom to showroom. It isn't company's fault, the salesman will most probably be fired after this video.

[@tirth7460]

I faced the same issue with Tata showroom at Ahmedabad, I went for Harrier booking worth Rs. 23Lakh, They even not showed the interest, I left the showroom in 5 mins. They think as King of the market, but this attitude will kill them very soon if they don't improve the customer service.

[@aimanfitri0iv]

congrats ranjit for getting a new car i was very happy actually because this latest baleno i know there's a lot of people talking about the transmission downsides but for me not a big deal it's still good car

[@mayankdwivedi5990]

I had an amazing experience I went tata showroom for tigor icng and the rep helped a lot, he was doing his best and the experience was good so we end up buying tigor icng , was looking for top model xz+ however it has 3 months of waiting period so purchased XZ and its totally worth it I visited 2 showroom and both had amazing reps and Yes I also heard a lot that sales rep are not helping on order delivery......

[@kr_rahul_95]

Unfortunately, TATA offers hill descent and hill hold control only in the 17-18 lakh+ cars for now. I own a Nexon AMT Petrol (Top variant) and even that doesn't have hill descent/hill hold. Nexon EV Max and maybe Harrier/Safari get those. So yeah, that's a problem. I've gotten used to the driving style suited for this AMT gearbox and the car is absolute fun to drive (not the enthusiast type drive though) As for sales rep and dealers, there is definitely a massive inconsistency in the services offered across India. Here in Mumbai, our experience has been decent if not the best of best. Sorry to hear about your almost bad experience with the dealer.

[@harsha6754]

The newer versions of Nexon has hill hold assist feature as part of the ESP kit.

[@antrixvarma]

Although i have nexon xz+ manual and it has hill hold assist and this feature is present from the base model of nexon. Automatics should have this too.

[@kr_rahul_95]

@@antrixvarma Hill hold assist is very different from hill hold control. What TATA had in older versions, to the best of my knowledge, is that when you leave the brake pedal, the car will hold for 2-3 seconds before you press the accelerator. Hill hold control would be when you leave the brakes on an incline and the car stands still indefinitely.

[@kr_rahul_95]

@@harsha6754 Good to know they're making improvements! 😃

[@shailesh6355]

Hi Ranjith, I'm from anantapur. I too had worst experience with TATA sales guys @anantapur on Jan 2021. No one responded as we entered the showroom and after 10 minutes a guy came and asked us "Yem kavalla neeki"(what do you want). I was shocked because of his rude language and reckless behaviour towards a customer. My dad liked the Tata Altroz gold colour. So we travelled to Kurnool City and booked a car. I was surprised with the sales guys at kurnool. They are quick, decent behaviour, and happy faces. I have shared my bad experience with anantapur sales guys. Then they explained to me ... They all use to work for maruti suzuki and recently they came to Tata showroom. Usually Tata showroom guys pay very less salary to sales guys and during interviews they won't check the behaviour and attitude of employees. But maruti suzuki and other companies do check the behaviour of their sales guya

[@NalinKhurb]

Tata employees always behave like government/bank employees lmao Edit: I remember now a few years back, we wanted to test drive a Tata, they said it's not available right now but can arrange for a home test drive. Never heard back from them :)

[@dontexpectreply]

They are still searching your home. Lol

[@aniketsanap1]

Hill Hold should be mandatory feature in all automatic cars. Govt of India should mandate this as in North part of India we have lot of steeper roads

[@sohamthedude]

Heard Tata's after sales service is really really bad.

[@aimanfitri0iv]

fortunately there are not

[@sierrachief117]

Depends on the dealership

[@pavankanagi]

I don't know if it happened to anyone. I faced this attitude majorly in Hyderabad in every other small shops or showroom. Literally their attitude was lena he to lo nai to niklo. not welcoming at all.

[@An0nym0u5Snake]

You could have also gone for Mahindra xuv 300… way better than both…

[@kunaldesai1994]

This is a big issue with tata showroom sales executives. i faced the same thing in Tirupur Tamil Nadu showroom as well. Tata needs to bring some proper rules and training

[@deepanbanerjee3292]

One of my colleague had booked a Punch automatic. Wait time was 3 months. After 2 months when the car was in transit, the sales person said that they had made a SMALL mistake.. They booked a manual. 😂😂 The manager even persuaded him to take the manual and did not want to rectify their mistake.. Only after posting this on Twitter did they rectify this. Super pathetic experience..

[@selvakumarm27]

You are very correct and have opened a very important issue. Hill hold assist, traction control and 4 wheel drive in automatic cars are all very important features that are neglected in most Indian hatchbacks and sedans. They need to be given utmost importance because an Indian family may buy a car and maintain it for the next 10-15 years or so and they will drive their vehicles in all kinds of terrains - hills, slippery-muddy roads. Also rear wheel drive is preferred over front wheel drive especially for automatics. What I mean is the engine must be connected to rear wheels and not the front wheels. This is especially helpful in slippery terrains.

[@dhruvchauhan382]

Mere dad ki Maruti 😂😂😂

[@aniwhere8252]

very true about tata showroom people ! the very reason i went for ford fiesta instead of tata indigo and also the reason i went for ford ecosport instead of tata nexon(even after 10 yrs behavior was same).

[@sierrachief117]

The new baleno is filled with features like bmw style heads up display, 360 cameras no doubt but despite maruti's claims of toughened metal, can it match up to a Tata? The answer is no. But I like the new direction maruti is taking with these cool features and finally offering 6 gear automatic gearbox

[@ramboog2654]

Bro, for city usage its ok, as we would never cross 60kmph

[@OmFreeRadical]

@@ramboog2654 *bruh.. it's a car at the end of the day, so we will eventually use it on a highway.. & 60kmph on a highway with a car is a joke. So safety is still the biggest negative point for maruthi suzuki. Even Tata Tiago scored 4 stars.. like cmon now MS... Safety>Mileage*

[@OmFreeRadical]

@@ramboog2654 *btw my sister bought a mid variant swift 3 years ago.. & it simply doesnt have self-centering steering.. she just went with maruthi suzuki.. without even bothering*

[@monarch3724]

It gets 3star vs tata 5, with much much better features, so it beats tata to the ground for 8/10 people.

[@GirishKumarBhat]

@@OmFreeRadical Safety is not greater than mileage for most of us. I used spend 15000 just on Petrol every month, 1/3 of my pay during my previous job. Cant even imagine with the current fuel prices; plus if I had a less efficient car it would have eaten up half of my salary. Safety is very important, but for a common man/woman, mileage is the number one thing.

[@shridharvannam8408]

Man I always learn something from your videos.

[@kaushik8549]

Tata showroom guys are same everywhere. One of friend went to test drive the Tata Tiago AMT, the sales person did not hear properly and was explaining the pricing details which was of Tigor. Basically he did not hear properly and explained the pricing details of a different car. When my friend realised and asked, the sales guy was more keen on booking the car even before giving it for Test drive. He booked a Swift ZXi AMT instead :) This happened in Bangalore.

[@jollyllb3753]

You made a great choice. Baleno is built on Euro NCAP tested platform. And it comes with class leading safety & premium features.

[@7irfanpatel]

The smoothness also comes from the 4 cylinder superb reliable engine! The three cylinder in tata cars is strictly ok ! And a car engine should be on top of the priority list when you buy a car followed by the gear box! Many a People nowadays buy cars on the basis of youtuber opinions and hype!

[@shiva0666]

True.. finally someone speaking in public forum. 👏

[@rajatverma3205]

With Maruti, you’ll now also enjoy affordable spare parts and low service costs. You might not care about the affordable but it’s a good thing to have.

[@pico_123]

I can totally relate to your inconvenience. I had booked Tata Tiago top variant frm bnjra hills. It took me 7 months for the car and still it was not ready as per officials. Finally we made cancellation and went for Nissan magnite. Trust me we got ur car with in 3 days. The experience was really good. I think hill descent is a necessary feature which needs to be included. Have u checked with Tata nexon? Even the i20 has the hill assist.

[@richardlobo88]

would you recommend electric vehicles for senior citizens?

[@GeekyRanjitRidesVlogs]

Electric cars simply does not make sense if you don't do drive about 30-40 Kms everyday. Also make sure you parking has charging facilities. My fathers run is just about 250-350 Kms in a month so a electric car just didn't make any sense.

[@richardlobo88]

@@GeekyRanjitRidesVlogs thank you for clarifying.

[@sunilnathani3924]

Every indian likes to support indian companies. Indian companies would have been on top, if they had 'Quality' & 'Real pricing'.

[@abhinavgarg8266]

You could have considered Toyota Glanza! Exact Same product with more reliability.

[@gurusk1630]

In Bangalore I visited tata show room, was looking for Altroz car and tata sales people were least bothered. Sales team had no proper details abt the features of the car. I asked for test drive waited for a week and they did not arrange. I bought maruti vehicle instead. Tata didn't even call me once for following up. I got calls from hyundai and mahindra.