Western Digital MyCloud EX2 Ultra Setup and Review

[@Jonas-mr7vs]

Can you post a long term review? Is it worth buying in 2024? My usage is just for streaming media and backing them up.

[@theforbiddenknowledge1897]

I've had an ex2 for five years now (2x4tb)... RAID 1... haven't had any problems ... thinking about another with 32 tb and upgrading old with 32tb

[@shadowBanned2023]

Can you tell me what is the output voltage and amps on the transformer plug? I need to get a new power supply but don’t have the old power supply anymore

[@williamsachs436]

12 volt 4 amp

[@shadowBanned2023]

@@williamsachs436 thanks I actually found a page on the western digital webpage after a bit of digging(not easy to find much on google anymore), it showed how many watts of power depends on the installed storage. I’ll just put the numbers here is anyone else needs to know.. 36W for 4TB, 8TB, 12TB capacity - (12V x 3A = 36W) 48W for 0TB, 16TB capacity and above - (12V x 4A = 48W)

[@shadowBanned2023]

Thanks I read in the manual it’s 36Watts (12Volt x 3Amp) up to 16TB and anything above is 48Watts (12Volt x 4Amp)

[@Archigreg]

Hi! Access to WD My cloud NAS (white) is no longer available OUTSIDE my home because I can't update to OS 5. If I replace NOW it with EX2 for example, I see that WD support ends in 2026! So I'd have the same problem in 2 years? Do I have to wait until 2026 to buy a new version Nas in order to have 8-10 years valid support and therefore access to the NAS OUTSIDE my home? Is the same problem with Synology support Nas? Time limited and then buy new (400€?). Thanks :-(

[@keshathome]

Oh dear this is news to me, I’m not sure what the best plan of action is..

[@volcolby]

Helpful look and helpful comments here on the whole. As a casual user trying to get away from paying for cloud storage, I think this looks like the best option to save in the long run. I'm thinking that the EX2 Ultra and two 8TB sata's would be a good safeguard to protect photos and videos and allow storage for long enough to come out ahead with $$$.

[@araujomedia7610]

Hey kesh, good video! I'm a Mac user too, do I need to format my HDD's to APFS? I don't really use windows, even tho if I give access to someone who uses windows could be access to my nas? I have this dilemma. Thanks in advance!

[@nicholasboersma487]

Did it come with drives?

[@keshathome]

Yes it did , I bought the 4tb version and it came with 2 x 2tb

[@Budfrog23]

OK - I've had this unit for a couple of weeks fitted with 2 x 8TB IronWolf Pro NAS Drives. It's a good unit and easy to setup and use BUT - why OH WHY didn't they cool it better. Running as stock my HDDs were around 50 Deg Celsius - sometimes a little higher. Bought and placed a £15 USB fan on the top (with 3 speed settings) and the temps have dropped right down to the Mid/Early 30s - it's insane that for such a low cost better ventilation isn't provided. That aside it's a good NAS.

[@alanlebec9564]

Hey what fan did u use and how did u set it up?

[@Budfrog23]

@@alanlebec9564 AC Invinity running off a phone charger - it can also be powered from the NAS's USB but I've had some red light issues on HDD1 & am trying to minimise any stress on the unit. In hindsight I should have bought Synology.

[@keshathome]

I should do that to mine , good idea

[@deepakk1347]

​@@Budfrog23 So Synology is better ?

[@Budfrog23]

@@deepakk1347 Synology are much better

[@mikeHamilton-w3x]

what if i just want to use a phone? can i come home and upload stuff over wifi

[@downlaw]

Can I install an SSD?

[@scotnorth]

Hiya I have one but with problems Setup was ok But when I got to my networks No shares appeared When I tried to access them another time they were and I got full access. They just keep vanishing for some reason I am using Windows 11 pro 23h2 Any idea of what the problem may be. Ron

[@keshathome]

Sorry I’m not sure , it can be a little finicky. You can access the cloud through a browser or the app, so try both and see which works.

[@exlr8in]

What I wanted to see was: 1. When you click on a file (MS Excel, Word or PPT), does it open with "local" MS Aps or does it open with some browser base App?

[@CountryMudTrack]

You’re power led was bright red, how do I change that, because I can’t even enter the site which opens when I select my version?

[@goranniksic5398]

Not sure but i think when you don't have free space on disk or a little bit more is red not blue.

[@__AT__0]

Great video review! I’ve heard WD dropped support for this specific NAS and the user now has to pay to access files using a subscription based service. I wanted to confirm if that’s true from your perspective using it.

[@keshathome]

Mine just updated a couple days ago and I don’t pay anything to access my data. Still runs great!

[@fedepetit]

You don’t have to pay nothing to access your data. In case remote access is no longer available by WD, you can always access your data within your LAN.

[@Budfrog23]

I've had this NAS for a few months now - it is fitted with 2 Seagate Iron Wolf Pro 8tb HDD. I've had some issues with red lights on HD1 - I even RMA'd a HDD becuase I thought it was faulty - I have since swapped the HDDs over and so the NAS was reporting all three HDDs as being faulty - something wasn't quite right. I even reconfigured the RAID to mirror as I didn't want a sudden failure. Now I'd almost resigned myself to buying a Synology and junking the WD when a firmware update came through - this (touches wood) appears to have sorted out the unit. Note that WD support were pretty useless but I did find some help on the forums. I still have an external fan running to keep the temps down but at the end of the day I shouldn't need to - it's a basic storage device which allows multiple users to access it and I fail to understand why I've had so many problems with it. All I do is store photos/music and run Plex which it just about manages.

[@keshathome]

I had a similar experience and after the first RMA everything so far is working well. I have my figures crossed because the level of support wd provides is lacking.

[@Budfrog23]

@@keshathome the thing with my issue was that the NAS gave a red light

[@stewtech]

Great video, thank you!

[@ZzSlumberzZ]

I want to stream videos stored on my external drive to devices on my local network. Is a nas the right choice or should I go for something else?

[@jonathanlavery]

Are you able set it to where only 1 folder backs up to the other drive instead of each file being backed up?

[@keshathome]

Yea you can specify folders

[@FranklyNorman]

Question: I have the My Cloud Home version, and it sucks. It might be great for sharing photos or PDFs, but that's it. I have a music studio, and I need to be able to share complete DAW sessions (think of it as a folder with many files of many types within it) between three computers, as well as be able to access them remotely and download in case there's a problem. I really just want to treat it like any other hard drive, just one that's connected via the network or the internet instead of a USB cable. Will this drive - and its subsequent operating system - be able to handle that? Thanks!

[@keshathome]

It does , it totally does. For myself I have hundreds of torrents that seed and leach from the system itself. I usually dump all my video files onto the cloud and pull them as needed while editing , works really well on a lan connection.

[@FranklyNorman]

@@keshathomeThanks! I really appreciate it!

[@FranklyNorman]

@@keshathome Got one, thanks to your advice! Would you be willing to give me a quick walk-through, perhaps over Zoom?

[@KE4YAL]

Will my iPhone auto sync to WD My Cloud like it does to iCloud

[@keshathome]

Yeah you can set it up to do so.

[@nikoloztheseventh]

Can I edit in real time with this? I mean can I store video files on that sht and edit them in real time? It fast enough?

[@keshathome]

Yeah it is, I use the system to run all my torrents in real time

[@CharlesPyatt]

How fast is the drive transferring video files?

[@keshathome]

Depends on the hard drive you put in there, it’ll be the same speed the drive operates at.

[@ZzSlumberzZ]

@@keshathome is it not limited by the internet speed? My current router has a usb port, so whenever I try downloading files from the usb drive, the transfer speed seems to be limited to the internet speed even if the drive itself is capable to transfering at much higher speeds.

[@lotheravanti4295]

Does this thing come with hard drives? I can't find this information ANYWHERE. What exactly does the 16TB version, for example, come with?

[@haunter90]

comes with 16TB of storage. You can (and it's advised) find the 0 TB version.

[@steveng5503]

Can you backup Apple devices such as iPhone, iPad and MacBook? Many thanks. 👍🏻

[@keshathome]

Yes you can but you have to select the files and folders you want to be backed up, it’s not as easy as iCloud but you can manage it with some insight. Just get the software that come with it and follow the instructions.

[@thekehoeshow..]

To access files remotely does my PC have to always be on, or just this unit itself has to always be on. Thanks!

[@ProfAVanHelsing]

Just this thing has to be always on, nothing to do with your PC here. You can even set it up using your smartphone.

[@keshathome]

Just the unit 😊

[@Skyggedansss]

Can I install my current drives without loosing any data ? I have two mybooks and i was wondering if i could just "swap the case"

[@keshathome]

Yeah it’s possible

[@choudharyamit199826]

What is read write speed on this device??

[@keshathome]

Depends on the hard drive you install into the system

[@deepaknanda1113]

Around 50 MB/s with 5Ghz and maybe more with wifi6

[@vr.tech.sundaram]

Can i attach usb portable hdd?

[@keshathome]

Yes you can.

[@m6t6ng6]

hey, do you know if the files can be accessible remotely, from anywhere like Google Drive? and if yes, do you have to pay any fee per month to have that offering enabled?

[@keshathome]

Yeah you can through wd’s own interface, and it’s free to use

[@THEOGGUNSHOW]

Thank you for the video

[@hoyeachimp]

When i select my device on my cloud it says web page not available is it down?

[@seannyboy10]

Check where your device is plugged in. Mine was plugged into the router and it was doing the same as yours. However, I have a network switch to provide additional plug in points for my laptops. I plugged the drive into the network switch, hit refresh and the page loaded up.

[@minarimon3106]

Can you give access to someone in another country ??

[@keshathome]

Absolutely

[@ApnaTimeAayegaBhole]

Hy bro. I can't access the device on ethernet based

[@Cruiseblackpool]

I was considering this but read the speeds are truly ridiculous slow! In todays world with UHD content managing storage and backing up files becomes a day long mission. I notice you never did any speed tests.

[@keshathome]

I didn’t but my main goal was to find a cloud system that didn’t have subscription fees, thanks for the input

[@christhompson6010]

the real question is how does this work with OS5 update ?

[@keshathome]

Very well, every time it updates it continues to work. Only once it had some issues for about 48 hours but WD sent me an email about the outage they were working on.

[@christhompson6010]

@@keshathome I guess i will find out . the current earlier version cloud i have hasn't worked at all since the OS5 update. and support hasn't had an answer. only way i could get it to work was to disable OS5. and soft reset the unit as soon as the OS5 app would get involved for cloud access the dashboard would become unstable and crash. went online to find out hundreds who had the same problem staring at a flashing blue light that went on for days. this all happened after the last update along with the firmware update to the unit itself. most pathetic customer service i've ever experienced in my life. for anyone thats having this problem and just want to get your files off this thing it's NOT indexing its a version conflict with the updated OS5 app and the dashboard of certain units. you have to turn off all devices on the network that use the updated OS5 app before you do the soft reset if you want to save you files. and during the setup make sure you dont allow cloud access keeping the unit running as a local NAS which should allow you access to your files. something support failed to tell the users of these models instead telling them to sit around and wait some for days and sometimes weeks as unit has crashed and fell off the network.

[@DaRealGoosebumps]

Is anyone able to watch videos .mkv in the browser while being remote? I can only watch .mp4 on browser. Other videos I need to download on the remote computer. This sux so hard

[@keshathome]

Download VLC player and open the files with that app, I usually works for me although it can take a couple attempts.

[@DaRealGoosebumps]

@@keshathome okay, but how would that help watching directly on the browser?

[@ecmthr]

Hey, please add in title: for MACOS .!!!! only

[@VTRXRY]

Wait it doesn't work with android and windows?

[@ecmthr]

@@VTRXRY this is deference settings

[@VTRXRY]

@@ecmthr elaborate on deference please

[@keshathome]

Sorry bud

[@MonroeAlva-f7r]

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