What is IT Service Desk | Service Desk | IT Service Desk | IT HelpDesk

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Hello Everyone, Welcome to SAASWITHSERVICENOW. In this video, you will learn about IT Service Desk.
What is IT Service Desk
IT ServiceNow is the point of contact where users can raise IT Queries , request help and receive IT support.
It is also designed to address broader business needs, and increase the user’s tech experience in the workplace.
It facilitates communication between Service management Teams and the users of the organization.
They also facilitate communications for Outages and Maintenance, maintain third party contacts, assisting with problem management, and managing software licenses.
Our Other training Videos:
ServiceNow Developer Training : kzbin.info/aero/PLzTvAeLiW8AeO2Ep-qgufgOdLJ5UoA4hf
ServiceNow Administration Training : kzbin.info/aero/PLzTvAeLiW8Ac3Ph2t5z7A60Dw9x3JFZGb
ServiceNow REST Integration : kzbin.info/aero/PLzTvAeLiW8Ae4-8eJWNhzFyTqovD9LaaR
Application Development in ServiceNow : kzbin.info/aero/PLzTvAeLiW8AcFIAWDngOg94chCXyPOtlH
Learn JavaScript with ServiceNow : kzbin.info/aero/PLzTvAeLiW8AfXEIFrUp-22z512aXxr2Ss
ServiceNow Discovery Training : kzbin.info/aero/PLzTvAeLiW8Afp9Z35-h8R3iUScZARlmld
ServiceNow Practical Use Cases : kzbin.info/aero/PLzTvAeLiW8Af0B4mGuOcRz48b-87UX653
ServiceNow Service Catalog Training : kzbin.info/aero/PLzTvAeLiW8Af38Zl-MUiwif2u982NomVi
ServiceNow Service Portal Training : kzbin.info/aero/PLzTvAeLiW8AcY6Xr_rvFk2M5z90n7z-jR
ServiceNow SLA Training : kzbin.info/aero/PLzTvAeLiW8AeSefZ3xiwz_cpJDLf6cZh4
ServiceNow Guide For Developers : kzbin.info/aero/PLzTvAeLiW8Ael0DBJPEbAVw8sd6Ee5pDe
ServiceNow Automated Test Framework Training : kzbin.info/aero/PLzTvAeLiW8AcGgHD9ehSYlhHndlj95IKu
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[@iamraghvendra]

Great explanation ..Informative , Thanks

[@SAASWithServiceNow]

Glad it was helpful!

[@mezaboomole6712]

Is this the same thing as ITSM?

[@MarcinScholke]

i made application conform with itil