What is Jira Service Management ? (Atlassian Cloud Platform)

[@sophiemiel7244]

Word is not enough to describe how grateful I am for this discovery. (TMI: im new to jira and my boss asked me to present about this within 3 days) I know nothing about both Jira and JSM and this helps me a lot! Thank you very much for this sharing. I highly recommend you include the “(Beginner Overview)” in your title so it can help a lot of other people out there as well.

[@yassinbennaceur]

Thanks for the comment and good luck with the presentation:)

[@stevengraves134]

Interviewing for a new role soon and have never used Jira (only Service Now). This was a fantastic quick start reference. I feel much more confident having reviewed your presentation.

[@owais1832]

such a great explanation. Loved every bit of it. You are a life saver!

[@yassinbennaceur]

I am happy it helped you. Let me know if you have any questions ;)

[@owais1832]

@@yassinbennaceur I need to discuss something how can I get in touch with you?

[@yassinbennaceur]

Feel free to send me 3 appointment proposals and I will send you as soon as possible a Google Meet Link. ;)

[@yassinbennaceur]

I forgot the link :p flowzess.atlassian.net/servicedesk/customer/portal/4/group/4/create/30

[@entengs7627]

Great presentation, well explain. I am new to Jira. Thank you........

[@yassinbennaceur]

Thanks for the feedback and you are welcome :)

[@ryanjaff2782]

Great Video, love you brother

[@yassinbennaceur]

Thank your Ryan :) I appreciate your support

[@MotivationToLearn1709]

Best explanation.....waiting for Details video

[@yassinbennaceur]

Thanks for the feedback :) I will work on part 2 and go through details (Automation, SLAs, Knowledge Base, Opsgenie Integration, ...) Let me know If I should cover specific use cases ;)

[@connectreis]

@@yassinbennaceur automation and knowledge base please... also interested in portal info

[@WallaceFariaF]

Amazing, thank you for that!

[@yassinbennaceur]

You are welcome ;) thanks for commenting/giving feedback

[@connectreis]

more content with jira service management plz!

[@kettelyjeanbaptiste8593]

Medical bon dieu merci, allel

[@ivokoimecs]

Upen! ... :)

[@safweneyahyaoui1397]

amazing salem yassine im in greater need i need your help please !!!