What is Knowledge Management?

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When knowledge is not easily accessible due to "Bob" not being around anymore, it can be incredibly costly to a business. So where should this knowledge be harvested and stored? Watch master inventor Martin Keen explain how you can avoid the risk of losing enterprise data and institutional processes.
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#AI #Software #ITModernization #DataFabric #KnowledgeManagement #lightboard

[@danilodistefanis5990]

Kudos to pulling an 8 min video flawlessly in one shot 🥂

[@viviannereynoso3591]

Tactic (leadership skills, etc, difficult to capture and jot down) and implicit (know-how, not noted, but in bob’s head), explicit (no captured in guides, papers, etc.) knowledge. Knowledgement systems come in three stages 1. Knowledge creation 2. Knowledge storing 3. Knowledge sharing. Tools for KM - you can have three repositories 1. CMS (content management system - end users can edit or add content can be added [videos, content] info can be updated), 2. DMS (document mansamente system; paper and docs [ how to guides] saved) 3. Data Warehouse (a system that aggregates different types). Knowledge management can also involve in data security - you will need to sever what makes a safe place to have knowledge.

[@Negus222]

Our organization has a centralization problem. Our “KMS” is spread across multiple different systems, some of which were likely earlier attempts to consolidate and centralize knowledge, but have been incompletely migrated to newer systems. The need to navigate multiple systems to find what you’re looking for more or less defeats the purpose because even if the knowledge is in your KMS it serves no useful purpose if you can’t find it again. There are many facets to knowledge management, and I’d be interested in this channel doing deeper dives into the specifics. For instance, design considerations for good user experience (UX) of a KMS.

[@kikitauer]

Yes! Me too. Good knowledge retainment is something powerful beyond measure.

[@daviddelgadovendrell]

Shouldn't be TACIT, instead of TACTIC?

[@elizabethlumu8027]

Should be tacit

[@astrovert.ed2321]

On a lighter note, he is reading it from behind the screen, the way he is writing things laterally inverted. :D

[@hernanvalenzuela874]

I know that this video is from the IBM channel and that the best experience of a KMS will depend on the organization and the assets but I’m struggling to get around with tools could give me the base for a jumpstart in my organization. For example for myself I use Obsidian MD, but the pipelines to ingest knowledge it’s manually because I want to pick and customize each asset, but for an enterprise it’s important to automate this part of collect, extract metadata, create topics and finally I think it’s more important the delivery part than the organization.

[@neonblueapple]

doesnt he mean tacit knowledge instead of tactic

[@omerilkerpoyraz5889]

I have been watching your videos for a while. It's been a great source for me. I have learned a lot. Thanks for the teaching. I have a question though; is it tacit knowledge or tactic knowledge?

[@IBMTechnology]

It's tacit knowledge -- the implicit knowledge that's not easily documented like intuition -- or like Bob's case cited in the video, "just knowing", based on years of experience.

[@omerilkerpoyraz5889]

@@IBMTechnology I am not sure but I think I heard tactic knowledge

[@jorgefvcf]

1:59 he has said "tactic".

[@jonte_cc]

I always thought it's TACIT Knowledge

[@bottymcbotface007]

It is

[@michaelwisniewski6047]

Yeah, that's what really struck me - the entire video he's using the wrong word for smthg he's supposed too know about!

[@AngelaRamirez-dd4hd]

Love your videos, they always help me in my work!!

[@pyakuman]

Great video. Thanks for sharing. So nicely structure into 8:30.

[@hannahkirchner1656]

I thought the term was tacit, not tactic, but he seems to mean the latter -- or exactly what he said. Tacit learning is personal and subjective. What he calls "tactic" knowledge is what we'd normally call explicit knowledge -- formal, objective, and can be recorded easily.

[@zekudin]

Knowledge Management in advent of AI, can be a good topic, Sir!

[@sup_homie]

a video on decision making would be good

[@AbdulRahman-ql2jr]

I want to details of knowledge management system

[@lourdescruz1388]

I am learning a lot. Thank you for having this very informative video.

[@ednakanawila5527]

You have a good sense of humour

[@abdulkarimkazzaz3404]

Beautifully explained. Thank you.

[@ruslisafrudin7099]

Thank you for the valuable knowledge on KMS

[@AkshaySinghJamwal]

1:55 *Tacit.

[@diamonddunyasi4945]

Thanks for your drawing map of knowledge because this is the age continuous with knowledge...

[@AlexMarton]

Please next video: IBM Cloud Advocate

[@romulodrumond3526]

metalinguistic, it would be cool

[@Diiful]

THANK YOU!

[@romulodrumond3526]

Topic suggestion: What writing "good" code means nowadays

[@IBMTechnology]

That's a good idea. We'll see what we can do!

[@HookedOnPolo]

Tacit not Tactic

[@atulgaurnet]

Any examples of good KMS platforms

[@yuuka926]

IBM needs a course on handwriting

[@martinsergio7277]

I thought you don't document things so that company can't fire you lol

[@killergrover]

Recording Tip, In the future please have folks fully hydrated before recording to keep the mouth sounds to a minimum.

[@jayhouseaddict1]

Tacit knowledge not Tactic knowledge

[@ayetotheeye]

If you call tacit knowledge consistently 'taCtic' knowledge, then you just throwing big words around without understanding them. The term, tacit knowledge has been used in epistemology for more than 60 years (and btw it is a synonym for implicit knowledge) and as such quite a central one. It is something like Deepak Chopra talking about 'quantum healing'.

[@tonysanchez888]

Tacit, not tactic

[@udbhav5911]

Can somebody tell me the name of this guy?

[@IBMTechnology]

That's Martin Keen, one of our most popular presenters.

[@udbhav5911]

@@IBMTechnology Thank You So Much! He made the concept look like a child's play! Loved It

[@LucasCarroll0]

Am i the only one who wondered how he was writing backwards so easily.

[@vaishalisandim3980]

Thank you!