What is the Gap Model of Service Quality?

  Рет қаралды 2,309

School of Learning

School of Learning

Күн бұрын

Пікірлер: 2
@thuytientran6248
@thuytientran6248 Жыл бұрын
Thank you so much for the examples. Now I understand these gaps clearly :))
@SchoolofLearning
@SchoolofLearning Жыл бұрын
That's so good to hear, and thanks for taking the time to comment ☺️ It's moments like this that motivates us to keep creating more educational content!
4 Types of Service Processing
4:25
4 Types of Service Processing
School of Learning
Рет қаралды 2,1 М.
'SERVQUAL' or GAP model explained
11:59
'SERVQUAL' or GAP model explained
Pepijn Schoemaker
Рет қаралды 40 М.
When u fight over the armrest
00:41
When u fight over the armrest
Adam W
Рет қаралды 28 МЛН
I Turned My Mom into Anxiety Mode! 😆💥 #prank #familyfun #funny
00:32
I Turned My Mom into Anxiety Mode! 😆💥 #prank #familyfun #funny
Skitsters
Рет қаралды 7 МЛН
Amazing remote control#devil #lilith #funny #shorts
00:30
Amazing remote control#devil #lilith #funny #shorts
Devil Lilith
Рет қаралды 16 МЛН
Кеттік бәрін таста - Қызық Times | Қайрат Әділгерей, Уәлибек Әбдраимов, Диана Ягофарова, Қанай
1:05:24
Кеттік бәрін таста - Қызық Times | Қайрат Әділгерей, Уәлибек Әбдраимов, Диана Ягофарова, Қанай
Marat Oralgazin
Рет қаралды 766 М.
What are the 5 Dimensions of Service's? (SERVQUAL)
6:16
What are the 5 Dimensions of Service's? (SERVQUAL)
School of Learning
Рет қаралды 3,2 М.
Service Gap Model | Customer Gap | Knowledge Gap | Delivery Gap | Communication Gap
18:11
Service Gap Model | Customer Gap | Knowledge Gap | Delivery Gap | Communication Gap
Dr Amit Lal
Рет қаралды 42 М.
The GAP Model for Service Quality Improvement
11:20
The GAP Model for Service Quality Improvement
Wolters World
Рет қаралды 30 М.
Master Class: Service Quality - The Gaps Model & Diagnosing Quality Shortfalls
1:01:09
Master Class: Service Quality - The Gaps Model & Diagnosing Quality Shortfalls
Professor Jochen Wirtz
Рет қаралды 8 М.
What is Service Marketing? | From A Business Professor
8:46
What is Service Marketing? | From A Business Professor
Business School 101
Рет қаралды 17 М.
The GAP Model of Service Quality I Services Marketing
10:21
The GAP Model of Service Quality I Services Marketing
Management Academy
Рет қаралды 56 М.
RESTAURANT CUSTOMER SERVICE: GREETING TIPS
2:31
RESTAURANT CUSTOMER SERVICE: GREETING TIPS
Magnify School
Рет қаралды 382 М.
How Do You Rate Customer Service Quality? It's a Bit Tough.
6:10
How Do You Rate Customer Service Quality? It's a Bit Tough.
Professor Wolters
Рет қаралды 2,8 М.
The Decline of The Gap...What Happened?
12:56
The Decline of The Gap...What Happened?
Company Man
Рет қаралды 790 М.
Services Marketing Triangle Explained with Examples
7:57
Services Marketing Triangle Explained with Examples
EPM
Рет қаралды 57 М.
When u fight over the armrest
00:41
When u fight over the armrest
Adam W
Рет қаралды 28 МЛН