What’s a trade secret you know from working the industry? | Ask Reddit

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If you're new to my channel and videos, hi! I'm Evan Edinger, and I make weekly "comedy" videos every Sunday evening. As an American living in London I love noticing the funny differences between the cultures and one of my most popular video series is my British VS American one. I'm also known for making terrible puns so sorry in advance. Hope to see you around, and I'll see you next Sunday! :)
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[@AnotherEmily]

For the fossils one, there's a few reasons why we use replicas. A couple being that the fossils may be needed for study still and putting them on display might make them more inaccessible for research. It can be to protect the original bones - they may be too fragile or unsuitable to be mounted themselves (for example, T. rex skulls are generally too heavy to mount in life position (unless mounted near the ground like Trix in the Netherlands)). Some mounts may be a mix of the real bones and replica bones as fossils are basically never found complete, but people want to see complete looking skeletons rather than half or less of a dinosaur. And replicas allow museums to basically share dinosaurs (and other fossils)! Dippy in the London NHM is one of the most famous replicas and was one of numerous casts gifted by Andrew Carnegie all around the world! It didn't matter that it's a replica, seeing that dinosaur in the museum is one of the things that inspired me to become a palaeontologist.

[@speccogecko7296]

My dads a palaeontologist. the idea of using the real fossils in displays is kinda scary because of how easily they can be damaged and lost, and also kinda lame because a lot of fossils are tiny fragments

[@Charlieto]

the 1st thing that came to my mind is that someone would probly try steal the bones if they were real and sell them for a fortune never to be seen by anyone else ever again

[@better.better]

and never mind vandalism and theft... or even just a young child getting out of hand, and an unattentive parent or even just a parent who doesn't give a shit and just lets their kid do whatever they want-tons of Reddit stories about those

[@nicokelly6453]

So glad to see someone already commented this. I educated kids on dinosaurs for several years and this was one of the main things I talked about because a lot of people are (understandably) disappointed, but there are a lot of good reasons replicas are used. People wouldn't be able to see nearly as much without them.

[@Litl_Skitl]

Also, I could imagine you could be a lot more creative with your displays with replica props. For the kids and stuff.

[@estarx]

Yes, we do have medical flags in the UK, drawing attention to behavioural and mental health issues. Wish this would extend to access needs

[@CatCaffeine]

wow, there has to be a simple way to make the system add access needs, I know that would be valuable to millions

[@better.better]

they have those flags at call centers of all sorts as well. for example my brother is a great salesperson, which means that not only is he good at selling things but he's also good at convincing people of things. he's so good at it that Sprint had him flagged so that their reps would know not to cut him any special deals over the phone. the downside of him being so good at it is that it made him really lazy financially, to the point that I feel the need to limit my contact with him to protect myself

[@TomosAvis]

We have access needs alerts where I work, dementia, falls risks, learning difficulties etc.

[@mikacakes]

I mean technically we do but that doesn't mean professionals even check it or read it. I worked with vulnerable adults who were usually victims of DV, trafficking etc and we would tell the hospital to put a flag for certain visitors, and they just ignored it. We went to go check on one of our service users and her abuser was literally sitting next to her bed.

[@BrazenBull91]

we do in my area, i dont think this is a national issue.

[@memoryfoam2285]

In the UK, you can order any book at a public library and they'll call you up when it arrives. I've been doing it since I was a kid, very convenient.

[@marie-vr3cj]

Same in Canada!!

[@y_fam_goeglyd]

I used to be the person at HQ who got your request! At least in Mid-Glamorgan back in the 80s. I'd search to see if we had it in the county's stock (our repository or other libraries than the one you're at) or if it was in the national stock. Or maybe it would be reference only so I could get it but you'd have to read it within the library. If it was a new book you wanted, the librarian could look at your request (only those in charge are actually librarians - you need a specific degree or postgraduate qualification - the rest of us are assistants) and decide to buy some copies of that book. One of those will probably end up at your library.

[@LunaNatz]

Not sure about the rest of the UK but in Northern Ireland if your local library doesn't have a book you want to read but a library in another NI town does they will get that book from the other library brought to your local library for you to take out

[@tinnie75]

@@LunaNatz Is it for free though? Because where I live, you can order a book from a different library but it costs money because of shipping and stuff. So people only really do that for academic books.

[@LunaNatz]

@@tinnie75 last I checked it was but that was before COVID? Libraries here are all run by Libraries NI so they're all under the one group the library card you get from one can be used in them all

[@joepiekl]

The videogame one got me. My friend was on a call where they were asking the online teachers to explain the many problems with the system we have to use for classes. At the end of the meeting, the upper management thought he'd left when they began to discuss whether they'd either pretend they were going to fix all of the issues or be honest with the staff that it was never going to be fixed. They apparently panicked a bit when they realised he was still on the call.

[@mademedothis424]

Every piece of software has bugs. Every bug you fix has a chance to introduce another bug or more. For things that have a set release date, like most games you either agree to ship with some of them or you'll never finish. Ironically, the more broken a game ships the more likely it is that the massive showstopper you find as an end user wasn't found pre-release because it's a knock-on from trying to fix too much crap too close to launch. Good, polished games ship just as many bugs, they just ship the right ones that don't affect anything important and make sure the big stuff is clean. You don't lie to a client about what you're gonna do about issues, though. That's bad form. There's supposed to be an owner who knows what's getting shipped. Also, what you describe sounds more like a client asking for extra feature work rather than bug fixing. Still shouldn't lie about it to a client, though.

[@VelaiciaCreator]

I did volunteer work for a semi-popular MMO company. The CEO vetoed almost every security suggestion his whitehats made. The company faced DDOS attacks daily, so he was arrogant in thinking they could handle everything.

[@andywilliams7323]

RE: <a href="#" class="seekto" data-time="260">04:20</a> Medical records having pop-up warnings if you've ever been verbally or physically aggressive. The UK NHS has exactly the same feature. It's to warn NHS staff that the person has a history of verbal or physical aggression and to take extra precautions around them. This is a good thing. If a person commits repeated occurrences of verbal or physical aggression to NHS staff in a particular NHS hospital. That particular hospital will red card the patient, denying the patient any further future entry within or treatment from the particular hospital.

[@chanelfitzgerald]

Hope this isn't the case in the UK if you complain about a dr's service or how they treat you. Just because it's "free", crappy help from a dr is a big no.

[@andywilliams7323]

@@chanelfitzgerald It is the case and rightfully so. It's very sensible and safe that NHS staff are aware that they are interacting with a person who has a history of being verbally abusive or physically violent towards staff. Complaints about service and treatment are perfectly acceptable and are registered and investigated as per the complaints policy. However, the NHS will make a log and also warn people who become abusive, threatening or violent.

[@EloiseEighteen]

UK medical records aren't that joined up. The system at GP is different to the one at the hospital and different again to mental health electronic record keeping. Different areas also use different systems. I'm not saying no one is flagged for violence etc. but it would need to have happened say in the same A&E rather than a minor incident (not involving police) at A&E 4 yrs ago being visible to your GP receptionists.

[@chanelfitzgerald]

@@andywilliams7323 I completely agree with violence and threats towards staff. I was just talking about a dr being rude to the patient, not listening to the patient. I have gone through the correct procedure but its nice to know that the NHS would rather keep a record of the patients doing this than the drs who are not doing their job properly. Great to know.

[@chanelfitzgerald]

@@EloiseEighteen Guess that's why my hospital in SE London has 4 big security guards like it's a nightclub outside. Violence isn't the way to get a point across, and no staff deserves it. You can complain but in a respectable way.

[@matthewfullerton1416]

I used to work for EE customer services and I can guarantee you that any time you're asking for something small (refund below £30, extra data to get to end of the month etc) it's better to be super nice to the bottom tier workers than ask for a manager. We hate the company just as much as you do and we're desperately looking for an excuse to siphon their money into your pocket. Best idea is to ask for stuff rather than cash. We had a hard £30 limit on refunds but we could add just an insane amount of discounts and add ons with basically no oversight

[@TessaAvonlea]

I tested this today and you're right! I got a sweet data add-on for the next year. So now I have 2.5x more data than before for free. Thanks!

[@loverrlee]

Plus, you know, you should just be a decent person and always treat people with respect because they deserve it ❤

[@toffeelatte6042]

exactly, most EE CS staff are lovely.@@loverrlee

[@alwynemcintyre2184]

In Australia we didn't just ban plastic straws, we also banned plastic spoons, knives, forks, plates and takeaway containers.

[@JustTheJames]

<a href="#" class="seekto" data-time="840">14:00</a> - The Tenancy Deposit Scheme here in the UK is fantastic. When me and a friend moved out from our second year accommodation, our landlord told us it was the cleanest he'd ever seen the property (we worked super hard to clean it so we couldn't be caught out on anything). He then went completely silent regarding our deposit for almost 3 months before we got emails in our inboxes saying we wouldn't be getting it back because of a bedbug infestation with an attached report from an exterminator. We were initially worried but after looking at the 'evidence' the report stated the infestation was "minor and almost certainly less than a month old", with the report dated over 2 and a half months after we moved out. Once we submitted this to the TDS, we got our full deposits back in about 2 weeks. Just goes to show landlords will do everything they can to leech money from tenants who they think don't know any better.

[@matthewfullerton1416]

The "use the budget or lose it" rule also applies to UK councils, it's why you always see pointless roadworks being done in February/March, because it's the end of the financial year.

[@ecoomber]

Same in Canada -- usually it's referred to as "March Madness" in government finance world (in reference to the NCAA basketball stuff) as everyone goes mad spending the last of their budgets that they've carefully saved all year.

[@himagainstill]

Yep, peak season for small pointless roadworks is basically February to April. If it runs into May, it means the highways department had a significant underspend and some works were delayed due to resource availability, but they were still booked to the end of year accounts and carried forward as a liability, at which point it becomes the finance office's problem.

[@jminsh463]

Uk schools I have seen do this a lot. No money for new books or teaching materials but at the end of the year the playground gets a new fence or the staff room gets a refurb again.

[@mgailp]

@@jminsh463 US schools are the same. Any money not used before June 1st is that much less the school gets the next year. One year there was so many boxes of copy paper bought in May the assistant principal could not get in her office.

[@JOCoStudio1]

By this point, everyone knows that method of providing a budget straight up doesn't work. Does no one care enough to replace it with something better?

[@etang77]

I was on holiday once and found a claw machine at a mall was still on the maintenance setting, so for the good of the universe, I've set it to able to grab a toy everytime.

[@tomiroot3942]

I recently talked to a worker at a museum about the fossil one- all of their large or full skeletons were replicas because of the sheer weight. She was explaining that if they used the real fossils the floor wouldn’t stand and if any accidents were to happen the entire building would’ve been brought down. They did have some real bones out to see- one even to touch. It was specifically placed so you could see the level of detail in the replicas because there was some scratching/dents from when the real dinosaur got into a fight and had been bitten that you could see clearly on the replica

[@VillaFanDan92]

Back when I was at Uni in Leeds, I got charged £175 because one of the wheels broke on the office chair in my student halls of residence. I offered to buy the EXACT same chair (literally, I checked the branding on it and everything) from Argos for £55, but they refused.

[@ecos889]

You also get charged extra vat and labour on any damages vs when if you get damages in a house before you leave house you could get mfined materials only which is why a lot of companys keep holding back on repairs. Its literally just bonus money for them.

[@floraidh4097]

At my first apartment my roommate destroyed the drip pans on the electric stove and hid it under foil. I moved out last and my Dad just went out and bought new ones for me and explained that it's better just to fix it yourself than to let them over charge you on the deposit.

[@DrDaveW]

With our first child (UK) the GP said, that as we’d had a positive off-the-shelf test there was no point doing another one.

[@isla2593]

<a href="#" class="seekto" data-time="260">4:20</a> about the aggression warning. Most veterinary practices in the uk use a similar system, (not just if animals are nervous or aggressive) but for notes like angry, bad debtor, repeated missed appointments etc. These often get sent on when clients change practices. Be nice to veterinary staff, they're trying to help!

[@jennievrchota2284]

In reference to the taking a video/picture when moving into a new place, also do the same when you move out so that they cant try and get you for something that happened after you moved out (when the cleaners come in). Never personally had anything come back on me but it is something, but still a good precaution.

[@thathannahoverthere]

When I worked a small stint at the store that sells containers, I was always amazed at how much plastic and unnecessary packaging was used for environmentally focused products. Especially Marie Kondo's stuff. Whoever had to open those ceramic canisters had to open the big box, open 3 smaller boxes, open 4 tinier boxes, wrestle this awful corrugated carboard that was taped together, and THEN the carboard inserts inside the container. It took 15-20 minutes to unwrap 12 canisters, and you were left with an obnoxious amount of cardboard that could have easily been reduced by half. And The Home Edit, don't get me started on how much plastic wrap is in each box. We had a sign with those two ladies that said "You asked and we listened, more sustainable bins!" as they rolled out a line of awfully made wood product--also shipped in a ton of plastic. So basically, even if someone tries to shop for sustainable products, the company hasn't really changed anything behind the curtain. They need to be encouraged not just to make the products sustainable, but their background processes as well. The one exception I still remember is the Stasher reusable bags. They always came in simple paper bags that we'd throw with the cardboard to get recycled, but it wasn't an unnecessary amount of packaging that would require a ton of resources to actually be recycled.

[@debbiehenri345]

I worked in a warehouse retail store and everything was wrapped in yards and yards of plastic wrap, no matter if the person producing the products was environmentally minded or not. One time, the manager was so intrigued by the amount of plastic wrap coming off one pallet, he carefully unravelled it to find it stretched the length of the entire building. Anyone who makes videos about reducing 'their' annual plastic waste to the point they can fit it all in a single jam jar is absolutely kidding themselves. They just have no idea how much plastic is being ripped off everything behind the scenes, and the difference between what they have collected and the average person who couldn't care less is negligible.

[@toroallin5734]

Jewelry store, the special cleaner we use in store to make your rings shiny. 1part mr clean with 2 parts water and then heat a little and scrub with a soft toothbrush. Also… please clean your rings! Sanitizer and soap gets stuck in the small spots.

[@havokmusicinc]

A good ultrasonic machine goes a long way for cleaning jewelry, too - especially for the bits of skin and grime that cake into earrings

[@lynette.]

Everyone doing there part and sending the message that change has to happen. The industries are like liners they take time to turn round.

[@Anvilshock]

Do your part today! Learn the difference between "there" and "their"!

[@lynette.]

@Anvilshock blame auto and my not proof reading . Believe me I know. In primary school had a wonderful teacher called Miss Bissett ,she had in the past taught my mother and aunts, we did every morning three words to learn and she taught us the general rules of why letters sounded like they did in words due to the use of e at the end of words basic grammar etc. Two weeks of learning their belonging to them and there in that place with sentences using both it was drummed in. She would have liked you picking up on it.😊🤗👍

[@Anvilshock]

@@lynette. I was going to turn your "blaming auto" into "boiling down to admitting incompetence and ignorance with shortcomings of modern consumer-level communication electronics", but your story warmed my heart. But I will reserve the option of doing so anyway in case that story was shamelessly made up after all. My regards to Miss Bissett.

[@lynette.]

@Anvilshock Not made up I am forever grateful for that lady she was incredible,knew me so well she would say I would get the answer eventually(maths) but I needed a rocket under me. She also taught two of my sisters but by the time my youngest sister came along she had finally retired.

[@janebaker966]

You stay in all day,you see the delivery van getting closer to your home on the tracker. It'll only be about ten minutes now. It's just round the corner. Then that email pops up. It says we tried to deliver your parcel but you weren't home (It's a lie) please reschedule your delivery or visit our distribution centre that is way on the edge of town.

[@jahanas22]

The museum one I understand. They’re probably still studying the fossil. Also this would allow more places to have access to it.

[@aurelspecker6740]

About the plastic. Single use plastics is not being banned to reduce plastic production. It's being banned because of reducing plastic waste, IN THE ENVIRONMENT! Companies with massive amounts of plastics as packaging usually have proper waste streams installed. And if it's a recyclable material it WILL get recycled, because it's about as pure as it get's and it's cheaper to recycle than other methods. Single use consumer plastics often end up in the environment, because people are dumb (and the waste streams of consumer rubbish is often lacking). PS: In terms of environmentally friendly consumer products. Use cheap plastic bags! But reuse those. Alternatives like compostable, "reusable" sturdy bags etc are so much more energy intensive, that they are usually much worse than the cheap alternative. (Cheap = little energy and material) Just make sure it ends up in the waste bin and not in the ocean!

[@heatherblowsbigones]

Just got back from a holiday that was the last week of the season (the hotel literally closed on the day we checked out) and the staff were still really lovely and willing to help but you could tell they were ready for a break! They were also a lot more friendly and less "professional" - which sounds bad but it just meant that we had days where we'd be drinking with the staff of an evening, and playing contact water polo in the pool with them lol. The food was also incredible and generous amounts due to coming to the end of the season and needing to get rid of stock. Same goes for the drinks at the bar, the bar staff were very generous with their measures! 10/10 recommend end of season holidays!

[@deadlymelody27]

As someone who has worked for the nhs in admin, it entirely depends on what system. So some services use the same system and that would flag on the record across multiple services, but others may not. However as soon as your GP knows about it it could then be passed to any service you get referred to as a warning. But probably only if you were majorly aggressive and a risk. Like people are rude all the time. Consistently rude and abusive people do tend to get flagged by individual services though and notes get put on the system to pass the call immediately to managers. Also we have specific GP services for patients who are known to be aggressive, because no other service will take them but obviously they may still need medical care. That is something i never knew but i dont know if its in every area. Like the nhs is all very detached and every area and trust does stuff differently, having worked in a few in entirely different areas, and those being very different systems each time, its hard to say. But also, please just dont be rude or aggressive. The staff hate the red tape and lack of funding as much as you do and most genuinely want to help (there will always be a few jaded admin staff who are maybe fed up, but even those you see going above and beyond for people)

[@pjschmid2251]

The washing of the cans is not because of a particular company it’s because they’re stored in warehouses and there are things wandering around those warehouses that might “soil“ the top of those cans. It’s a good practice for anything canned; soda can, canned food, it doesn’t matter those things sit in warehouses and there are things wandering those warehouses regardless of what company made it. The military budget thing is something that exists in almost all nonprofit institutions. Their budgeting is based on that notion of you get what you spent last year plus a cost of living increase basically. Some corporations budget that way but smart ones don’t. I worked at a company that was created from a department that was part of a university. Trying to teach staff that had grown up in a university system how to deal with zero based budgeting (you start with a budget of zero and have to justify every budget line you are requesting) was an experience.

[@andrewmorris9946]

I'd assume an elopement risk is someone who gets cured and then doesn't pay. That wouldn't be a thing in the UK as we don't pay anyway.

[@joesmyth88]

the rental hack is the exact same for airport parking. it says theres no spaces for like 3 day trips but book for a week and it'll be cheaper, available, and you just leave early.

[@laurensteenkamp7693]

As a heads up for anyone (but mostly Brits) reading this, just a few quick things I've learned in the last 3 months or so; 1.if you have private medical care/ insurance use it, the NHS is still ver much in post Covid backlog. 2. If you ask for an ambulance after calling 999 be aware by law they can only take you to your 'nearest' NHS A and E department. 3. If you are at A and E past midnight you will have a long wait as there only possibly be two doctors in the whole department, also said doctors will likely be juniors. 4. The only way to skip ahead in the A and E queue* (bar coming in with serious trauma, e.g from a car accident) is to lose consciousness whilst waiting in said queue. *= and there will be one

[@theheartyaerie]

The straw thing is good in coastal areas. It’s not a lot about plastic usage andmore to do with the safety of the sealife.

[@ScarlettSandiego]

Thank you!! Exactly!!

[@ksc743]

Even in towns/cities near rivers. When stormwater drains overflow anything you can imagine flows into rivers then into the sea. We really need to keep on at companies (in the US biggest culprit Amazon) about packaging. Try not to use straws, plastic cutlery and plastic coffee cups just as a start. It all helps.

[@randomness051]

I thought the replica thing was common knowledge. I went to a museum in July though called the Mary Rose museum. In Portsmouth. Not a single replica in sight. Best museum ive ever been to

[@alangarde2928]

I haven't been to the Mary Rose museum in years, not since my own kid was small, but it was always a great experience. I first went when I was a kid myself, on a school trip, and back then there was very little to see but it always fascinated me as it was as much a museum to conservation in action as it was to the Mary Rose itself. I watched it develop over the years as they sprayed it, stabilised it and then could make it easier to view and add more context. We rarely think about what goes into keeping these things in a stable state (controlled atmospheres, humidity, etc), but the Mary Rose museum really brings it home.

[@randomness051]

@@alangarde2928 you should definitely go back. It's all completely restored now

[@hollycook7497]

Just so you know. The biggest renewable electricity power station in the UK, who was given £6 billion from the government, makes its electricity by burning wood chippings instead of coal. It is technically renewable as you can grow more trees. However, burning wood chippings lets out more co2 than burning coal. This will be counted as part of net zero if we ever get there. Makes me sick!

[@vylbird8014]

Added bonus: We're not growing those chippings in the UK. They are imported on diesel-fueled cargo ships.

[@nahuelma97]

<a href="#" class="seekto" data-time="806">13:26</a> we have that here, by law I think. It's called an inventory. The real estate agent/company will have someone check out the entire place and make a list of things and their condition, and once you move in you have X amount of days, a week, 10 days maybe, to contest the inventory and request for it to be updated to reflect whatever you found at the place to be inaccurate compared to the original inventory. That's then sent to the owner and they can either fix whatever you found or just tell you not to worry about it if they don't mind. It's a step for every rental I've lived in, and that's 6 and counting. One of those things that aren't common in some places but are in others I guess

[@ThatRomyKate]

Had both my flights delayed on a recent holiday, one with Ryanair and one with Wizzair. Filled in their online forms and got 100% of the money back myself within 60 days. Never get why people bother paying a third party to do it for you when you can do it pretty easily yourself 🤔

[@evan]

Depends on how much you value your time

[@shweet1054]

for car rentals; i remember someone saying renting a u-haul is much cheaper and easier

[@TheLonelyGod42]

At my work, in a grocery store, we do have completely separate garbage and recycling and we do our best to keep them separate and put them in the correct bins outside. But unfortunately the recycling bins that are customer use often do get dumped into the garbage because people put non-recyclable things in them. Especially empty food containers with food residue on them which contaminate the entire bin meaning none of it can be recycled. It makes me really angry every time I empty those bins

[@beauthestdane]

When Swissair bumped me once on a flight from Zurich to Florence, they paid for my stay overnight near the airport, paid for my dinner, paid for a pass for me to take the train into Zurich and back, and gave me 400 swiss francs as well on a prepaid mastercard, and booked me on a flight the next day to Milan which is where I needed to be that day.

[@CraigyDizzle]

As someone who worked for a phone network: The notes on records whilst being useful for people being "dodgy" can also be reckless. I found out that someone at customer services had put a note on my account that I was a "credit seeker" (less likely to have billing issues resolved) after I had accurately complained about them repeatedly overcharging me and they had repeatedly acknowledged and corrected the errors. I had one of my managers remove that dodgy note so I can only imagine how many people have misleading warnings still left on their accounts... a data access request might not cover that either as the note itself isn't personal information so people might not know without direct access (I had seen a few similar notes for other people who were also screwed over by the network so it definitely wasn't a one off)

[@Evan-vc7vu]

Thanks ☝️Get-in-touch on whats 'App for Further Discussions on Financial Planning...

[@Heligany]

Yeah I would think a SAR would have to include that kind of thing too- that doesnt sound like something that an organisation should risk... maybe Im wrong about what the SAR should include though

[@geniej2378]

I like that I have a paper straw option now, and many bars serve drinks without any straws at all. The plastics industry had to teach the public to treat plastics as single use, but we can unlearn. It's about the attitude for me, more than the removal of a handful of straws I use a year.

[@eattherich9215]

You can now buy metal straws. They usually come with a little brush for cleaning the inside.

[@ScarlettSandiego]

I really like your comment, especially the bit about attitude! One of the things I found upsetting about the comments made in this video is that they may encourage the 'why bother it won't make a difference' attitude. That has potentially far reaching consequences. I found what he said so dismissive! It actually upset me!

[@elopix234]

@@ScarlettSandiego me too! I was quite shocked since that’s the typical far right attitude to any positive change. It’s like saying that CO2 is only 0,04% in the air why even bother 🙄

[@ScarlettSandiego]

@@elopix234 I felt a bit better seeing like-minded comments on the post. That's the only reason I looked, looking for hope, lol. Thanks for your reply, that helps too :) You are absolutely right. Regardless of whether doing something makes a difference or barely any, I know what side I'd rather be on!!

[@elopix234]

@@ScarlettSandiego exactly. If you have two options, 1 with a huge impact whatsoever and 2 with way way less, there is not one single objective reasons still using the first one. But instead of changing shifting the blame from one to another is way easier 😪

[@valerieblackwood9777]

Sunday evenings watching your videos are so relaxing :)

[@HF-tj8db]

I used to work in a call centre for probably the biggest tv and broadband company in the UK. If you know who I mean, avoid at all costs. If you’re unfortunate enough to have one of their packages, here’s some tips: 1) if you are on benefits, you can probably get a rate 1/2 that of other customers by calling customer service. 2) if you get a call from the loyalty team, we are not the loyalty team, we are upgrades, and we want to sell you as much as we can. 3) there are systems in place to stop misselling, but they are ineffective and the top sellers sometimes bypass them completely, as can people in training (so anyone who’s been here less than a couple of months, which is most people). So be wary and triple check what they’re telling you. 4) on our calls, we might say, “the RRP of this is £19, but I can get you it for £6 today for 18 months.” Be careful, because not only do prices increase before then, but it will shoot straight up to £19 the second that 18 months is up. And you’ll have to beg borrow and steal to get it down to anything below £15 again.

[@emmaharkins]

**not a dr but worked in a GP practice as a receptionist** yeah we have a very similar thing here, it will come up as “patient has been known to be aggressive” or like if they have a history of being aggressive/assaulting female NHS workers it will come up with “BOOK WITH A MALE GP/NURSE”. It’s all for staff protection and stuff but there are also alerts for high fall risk, mental health supervision (suicide/ SH) and stuff like that

[@jakobholgersson4400]

The thing with the straws isn't that it in any way is intended to reduce the global use of plastics. Straws, plastic bags and similar items are often discarded wherever the end-user happens to be, often being carried by the wind out into the world oceans. Which causes the deaths of countless animals before being broken down into micro plastics and causing even more havoc on wildlife. Also... what companies give away disposable plastic cups? The only place I've seen them is in gyms that make protein shakes. All the fast food places either use paper or they reusable plastic ones.

[@SimsationalChar]

Wow I haven't been recommended your videos for ages, so happy this popped up.

[@janebaker966]

Some County museums in England have incredibly rare gold finds from ancient barrows and monuments. The ones you see in the public museum are copies,at least the sign says,the originals are too precious and unique to be put at risk.

[@andyjdhurley]

LOL about the UK medical records! You will be lucky to have any electronic records that are passed on, a lot of GP practices are still paper only and moving to a new practice means someone fishing them out and posting them over. Some have moved to the 20th century but even then they have a lot of incompatible systems so there is still a lot of copy/paste involved. Perhaps in hospitals they are electronic and compatible but unlikely to be complete because of the above.

[@eattherich9215]

💯I've moved from practice to practice and at this point, I am confident that a good percentage of my medical history has vanished. Fortunately, I have always been "healthy" and anything now will be as a result of aging.

[@mysteriousshamrock]

Used to be a secretary for a GP, our EMR system had a a bunch of little icons that would show under people's names for various reasons (diabetes, neurological issue, depression plus one that only shows if it's your birthday which was cute) There was a couple for patients that had been aggressive, depending on the severity of what they were like, but I didn't see it too often (partly because unless there are extenuating circumstances you will get kicked from the GP if you are seen as a risk to staff)

[@francisjose702]

The military budget thing happens in the UK too. I remember being on a ship and being allowed to shoot guns off the flight deck just to use up the annual allocation of ammo

[@helenroberts1107]

When I was little I worked out that the fair arcade machines won every third go. It was only pennies then though

[@RNS_Aurelius]

The thing about millitary commanders spending frivolously just to meet budget and avoid it being reduced applies to UK city councils too. You'll often notice a lot more road works taking place near the end of the financial year.

[@shaneord7527]

Budgets thing happens here with UK councils. Rats can carry weills on their tails, hence washing can tops. Recycling: council recycling centres are the same, as long as they separate the material, they can then clump it together and landfill it. Or in my local council case, sell it to a cement factory as 'climafuel' and burn it. Luckily I live right next to said factory so the crap that comes out of the chimney rarely settles this close.

[@MeFreeBee]

An added problem with straws is that they are often disposed of badly. They end up in rivers and oceans to be gobbled up by fish and turtles.

[@ScarlettSandiego]

I'm really glad to see someone mention this, this is the main reason I hate plastic straws, I've seen that awful sea turtle video. I was actually really upset by the flippant attitude towards people who are trying to make positive changes in their everyday lives, such as avoiding single use plastic where they can.

[@elisebjerke3976]

From the recycling and garbage industry here. A bit of a trade secret, but of course it depends on where you live in the world. The technology for burning trash is now so well developed that it cleans the air around the facility, it's not polluting(of course some but that's minimal) the air and it's perfectly safe to live nearby. Windmills on the other hand(the big metal ones), yeah those actually pollute more every second than burning trash does. They're made of glassfiber and plastics and coated in a special paint that falls off little by little from wear and tear, those particles fly through the air and fill the nearby area(some kilometers) with microplastics. When one blade is too worn for use it's supposed to go to recycling, but we don't have the technology to recycle it, and it doesn't burn, so we have to dig it down in a landfill. So much for green energy... One blade lasts maybe 20 years, now think about one windmill park having 15 or so mills, how many waste blades do you think it produces in its lifetime?

[@ksc743]

The blades of first generation wind turbines are a problem but there is hope. Not all are going into landfills. Wherever possible blades are being repurposed - by using the fibreglass as a key component in cement in everyday construction - bike sheds in Denmark - noise barriers for highways in the US - glamping pods across festivals in Europe - in pedestrian footbridges in Ireland 96% of wind turbines are made from recyclable materials. The outer shell, shafts, gearing and electrical components are made from steel, copper, aluminium and other precious metals. Engineers across the world are focusing efforts on blade designs that use materials that are biodegradable or that can be reconstituted. I have no doubt a solution will be found because it's obviously unacceptable that they degrade into our oceans. But just visit a coal power station sometime, or any diesel powered plant and see what they do to the environment. Well, we are seeing the effects right now.

[@elizabethgatward7914]

Not the same thing but I’m a vet student and if your dog has ever snapped or needed a muzzle… they have a *CARE* or *MUZZLE* warning on their file (don’t worry though, we don’t blame the doggos, they’re just nervous and we can’t take risks)

[@rhonplays]

Yeah the medical records are the same here in the NHS. I’ve seen a few interesting things on patients records and I’ve done meds histories on patients who are inpatient and they pretty much match up with the notes when you approach them 😂 Edit: fun fact, if a patient is a bit arsey when they’re inpatient it’s not uncommon to see nurses asking if they want nicotine patches/inhalers prescribing to try and “calm them” 😅

[@debbielough7754]

Own brand foods are often made by the same companies that make branded. Not all, obviously, but enough. Some (off hand, yoghurts, butter, bread, etc) are quite often made in the same factories. And yeah, I'd wipe down most food packaging before putting it away, having worked in a supermarket depot in the past, and now being food hygiene qualified....

[@jerry2357]

I heard a story about a chemical engineering department that had money in the budget at the end of the year, so the head of department bought a number of platinum crucibles (a perfectly legitimate item to order) and put them in the safe. When money was needed in following years, he just sold a few crucibles.

[@annaflanagan3721]

For the flight delay thing, you can go through your airline directly and it’s really easy. I had to claim for a BA flight that was cancelled and I got £212 which is the statutory compensation for a 3+ hour delay (or cancellation) which is the airlines fault (for a flight of 1,500km or less, it goes up depending on the distance) I also got fully reimbursed for my incurred accommodation, food and travel costs (take pics of all receipts if you find yourself with a delayed flight). Took about 20 minutes to apply and legally they have to reimburse you and provide you statutory compensation, unless they can prove the delay was caused by an external issue (eg: weather) in which case you’ll only get reimbursed expenses and you won’t get the statutory compensation also.

[@JRCSalter]

Yeah. Never go through a 3rd party company. They could take a large percentage of the costs, and all they've done is exactly what you could have done with the phone call. Unless they are actual lawyers, they have no real power, and even lawyers would still get the same response. The only difference is it would mean we'd have to provide weather reports and other evidence.

[@annaflanagan3721]

@@JRCSalter yeah they’re doing exactly what you can do yourself with the same outcome! With BA it was just a case of filling out an online form and attaching photos of my receipts. If they for some reason deny it unfairly, there’s a higher up aviation authority you then complain to (I don’t remember the name).

[@marcberm]

<a href="#" class="seekto" data-time="723">12:03</a> when my mom was a teacher, her department would use excess budget capacity that was "use it or lose it" to buy the inkjet printer cartridges teachers needed for their own printers at home. The cartridges would be competitively priced vs. normal retail, and the teachers would pay for them at cost in cash, which then went into something of a slush fund that could be used for whatever was needed whenever it was needed.

[@unixtreme]

This happens a lot with IT budgets so often they scramble to buy tons of shit they don't need before the period is over.

[@Emily-gn2iv]

Nhs dentist yes we have the same pop up notes. However usually the whole story is written of what the patient did/said. It's also good when a patient changes dentist they can see what they've done too, because they're often horrible to reception staff then all smiles when they see the dentist.

[@katebatt7538]

One of the particular issues with plastic straws is they, and cotton buds, go through the screens at sewage farms so they end up in the rivers and seas.

[@beauthestdane]

I used to work for a company that made video gambling machines. Poker, Keno, etc. If they were being sold to a highly regulated market, like Las Vegas, they were set to be completely honest, and you could tell just by looking at the payout tables. The payouts were set such that the owner makes money off them. Ones being sold to less regulated markets had settings that allowed you to set a really great looking payout table, however the machines absolutely did cheat, and only payout overall the percentage the owner of the machine sets.

[@GojiMet86]

From working at an American deli. When we sliced ham and cheese from packages, the end pieces are too small and end up being used for the store-brand deli salads and stuff.

[@MyLittleGreenHairdedMermaid]

Speaking of rentals, as someone who works in auto insurance, they always charge more from rental companies. This hurts you because, since it costs more for us, you get less time with it. So IF (STRESS ON THE IF) you can, rent a car, do NOT saying anything about insurance, keep the invoice and receipt and give that to the insurance company. Oh and even though I don't work directly with housing insurance, it works the same with repairs. I stressed the "IF" as some insurance companies have binding contracts with certain rental car companies.

[@user-zx9nw7fy5p]

Great video Evan! So interesting!👏 Thank you also for the link to Joe Lycett's video, so good and his humor is great!

[@hgilbert]

some produce like milk come from the same place but are packaged under different labels or supermarket brand and hence you end up paying more or less. one can deduce the same applies to many things like meat, cheese (but can't tell which). Harrods used to buy crumpets from market brand Sainsbury's, place them on display, and resell it at a premium (a long time ago, not sure about now).

[@abrr2000]

The reason many items in museums are replicas, is because people touch them. Every time you touch an object it does a tiny minute amount of damage too small to see. But multiply that by the hundreds of thousands of people touching the object, and the damage becomes so significant that the object gets ruined within only a few years. Some museums actually have exibits showing this off. The most notable example is the rosetta stone in the british museum, where they show an old replica next to a new replica and points out that the old is an almost reduced to a smooth stone.

[@Zairanang]

The NHS electronic record systems have those alerts too. A lot of the time, if someone is known to be repeatedly aggressive, they have a note put on their records to visit in pairs, or to only be seen by male staff etc.

[@jgbreezer]

Car Rentals: after a flight change due storms, had to increase car booking in Hawaii (big anniversary hols) by an extra day; price went down when booking adjusted to add the day. We already found a voucher code for initial booking. Price dropped by like $20 or something, and when we got there they offered us a sportier car too, at no extra cost (which was fine cos we didn't have kids or too much luggage).

[@bambino05]

I shouted at a nurse last time I went to the hospital, I don't feel good about it but I did have a baby half way out of me so I feel like I could be forgiven for that. Also to add to the drive thru mic thing, if you're really close to the car in front of you the sensor won't pick up that you are a new customer. Don't shout at the worker because you were in boot/trunk of the car in front of you.

[@Silentgrace11]

Can confirm medical side, that patient flags are definitely a thing and definitely a good thing, since it allows medical providers to be aware of any risk when caring for a patient. I've also sometimes seen it used for reminders to schedule a patient for a specific date because they don't remember other days consistently. While I'm not sure if it's quite as extensive for dental care, I know at least there's some dental service records that keep track of those things too from personal experience. I was not rude or harmful by any means, but when I was like 12 or 13 I went in for an impromptu visit because one of my baby teeth was jammed into place by the permanent tooth coming in behind it. I was a complete mess because a) undiagnosed anxiety, b) pain, and c) my dad being pissed off that he had to take me to the dentist. Needless to say it was a quick fix, but fast forward like 10 years later I'm sitting and waiting for a routine cleaning, and I happen to glance only to realize there was note on my chart that emphasized emotional distress, dated from years ago lolol. I'm not sure if it's still there now or not, but I do know that most people at that office and the dentist herself are aware and thoughtful of my anxiety, so if it takes little flags like that to contribute to patient care I'm all for it.

[@hannahk1306]

I worked with a local council a few years ago - they can also flag you in the system (even if you haven't set up an account). They could also see what other contact you've had with the council.

[@readwithrach2327]

The library thing about inter-library loans is true in the UK too. Not sure about across county though but certainly works within county.

[@kadielynn420]

Going off the pregnancy test one, I went into my university's student health center to get a covid test, they charged my insurance $500, and I still have to pay $200 of that. Im so pissed I didn't just go to the drug store and buy an at home test

[@enemde3025]

They actually CHARGED you for a Covid test !!?? Only in America !!

[@better.better]

the one you got probably got sent to a lab (hence the price) and hopefully was much more accurate than those home tests. you would think though that they would do the off the shelf test first. you must have gone to one of the really paranoid schools. we have one of those in my city they had it so locked down that they didn't want anybody from outside to have access inside the University. the University store is a separate entity from the school itself and they hire the company I work for to do their inventory. the University made the store get porta potties for us to use so we wouldn't go into the main part of the school. They also made the store hire a DECONTAMINATION team after the inventory team had left. guess which university is the only one locally to have the covid outbreak? That's right THAT ONE!

[@KiraFriede]

@@better.better But even then it shouldn't be that expensive. The most expensive PCR tests here are 79€.

[@Bunnybananabunny]

In Finland you can book books (lol) online from any library in the same county yourself, no need to even go to a library to do so, only to pick up! It costs 0,50 euros per book, kids books can be booked for free.

[@amandak.4246]

this sounds terrible lol, pretty sure this is free here in the us...half a euro every time is ridiculous

[@Bunnybananabunny]

@@amandak.4246 It's still cheaper than driving to the other library to pick it up😊

[@WouldntULikeToKnow.]

My dad works at a grocery store stocking shelves. He says definitely wash the tops of your canned goods (soda cans too!). Warehouses and distribution stops where the food is stored are filthy.

[@angeladawn805]

Worked for a high profile charity, they paid really well, the regional manager would rock up from otta Town, stay at a motel (with her bottles of wine), she'd dine out with old buddies whilst in town. Now whose money do you think paid for that boys and girls? I'll never give money to charity now, I'll donate goods to re-use stores, but if you're running a charity like a corporate, with well paid staff, and a CEO.... 🙄

[@debbiehenri345]

I used to work as a gardener for a place where they often held sumptuous parties for charities. Knowing how costly these events were: the wine, the food, the elitist guests, the heating bills - I was so furious when a charity I supported sent me an invitation to attend a ball here, at my own workplace - I stopped supporting it.

[@ksc743]

I worked for an animal charity shop with lots of staff and the staff always kept the nicest clothes and knic-knacks for themselves!

[@hannahj8099]

My dad does a lot of carbon capture and utilisation research, and I don’t know how many rants I’ve heard about how net zero is the biggest load of shit that will never happen and not realistic. It’s all performative.

[@MattWard9495]

The straw thing is mostly for animals not the planet itself. Paper straws will break down and be less of an issue in causing deaths of animals through choking/digestive blocking.

[@smileyp4535]

I thought the whole plastic straw thing was not because straws are plastic but because they are the most dangerous piece of plastic for animals, they eat it and choke or get caught in/on them or vice versa

[@r4nd0mguy99]

I haven't learned a lot about any industry yet, but there are some thing that DID surprise me when I was at some workplaces for a few weeks. 1. There's a SHITLOAD of different coffee brands and containers. I was in a storage facility that took care of the labels and had to tie the leftovers together. The brand-new ones are usually in stacks of 1000, but for the leftovers, we use rough estimates of multiples of 100. Depending on the size and shape of the labels, this can be quite annoying. 2. Checking for Glyphosate was completely optional. I have no idea if that's still the case, but that was the case in 2018.

[@jdjphotographynl]

<a href="#" class="seekto" data-time="258">4:18</a> I'm having some mixed emotions about the aggression warning in electronic medical records. It goes without saying that you obviously shouldn't be yelling at people in general, let alone medical professionals, and on one hand it does feel good when somebody gets his/her payback after he or she has shown some bad behaviour. But on the other hand, we all have our bad days in which we can get pretty high in our emotion and we say or do things we might regret later on. Should you then really be punished over something you did in this example 5 years ago?

[@timflatus]

Good to see you back in the swing after your re-homing escapade.

[@ecoomber]

With the recycling and garbage going into the same bag... sometimes (obviously not all the time) the removal company separates the recyclables as part of their contract. This is much more expensive than regular disposal and additional fees are sometimes added if the recycled material is contaminated (e.g., food being mixed in -- in my workplace we have separate food compost bins so that the recycling is not contaminated). This is much more convenient for businesses because they do not need to have facilities to store both and employees don't waste time sorting waste.

[@BBROPHOTO]

<a href="#" class="seekto" data-time="723">12:03</a> - The councils around the UK have the exact same situation. They have to bid for funding essentially and so that’s how gross misspending works. Some years, but not often, a certain sector will need extra money - but they won’t get it as someone else has now taken that share of the pot.

[@seijika46]

In Scotland, every flat deposit I've ever had has been yanked away by a letting agency conspiring with the landlord. Renters are not customers - we are product.

[@WhatShouldMyArtistNameBe]

Yeah I’ve used the car rental hack back in 2019 I was just living in rental cars…I would try to get the vans or large suvs for weeks but I had to fall back on like a Subaru hatchback some but I’d turn in the Subaru early to upgrade back to a caravan

[@mtt5713]

Yeah, we have the same warning popups here in the UK when you call the GP etc, it will tell the person who opens your record (including non-medical staff I.e reception staff who answer the call etc) stuff like if you are a known racist/liar/if you tend to exaggerate symptoms/drug user etc in addition to the ones you would expect like suicide risk/violent etc

[@robertwilloughby8050]

Ah, this can be slightly overdone, though. A friend asked for his medical records - just out of curiosity - and found he was flagged for "Tells inane medical jokes" and "Asks too many medical questions that are not related to his conditions". Great. Being flagged for being human.

[@charliegrpdixon5944]

<a href="#" class="seekto" data-time="581">9:41</a> that's exactly how I felt when I went to the Smithsonian museum near IAD airport in Washington, when they said they had the Apollo 11 capsule, but when I got there, it was a training rig, not the actual Apollo 11 capsule... But at least shuttle discovery was there.... So ying yang

[@jordenhynes767]

Similar to the pop up add thing, I know that that is true for alerts for allergies in Australia. Every time my GP tries to give me the same antibiotics that I'm allergic to but a thing pops up and stops him haha

[@emonroe26]

In CA, there are new laws that limit whether employers can punish employees for having non-psychoactive drugs in their system, which I find super interesting. The tests can show basically whether the person is actively high or whether they were high previously and employers cannot punish them if they did not show up to the job actively high.

[@sistermary1107]

I work customer service B2B and we are sometimes understaffed, but for some reason people will all call at the same time, we got from 4 calls waiting to no calls for 15 minutes. Also, we definitely do more for the customers who are actually nice to is and understand that mistakes happen and sometimes it's Murphy's law on an order.

[@runarandersen878]

I partly disagree about straws. Because it have an affect, however small it is. Everything helps. Straws and such are often thrown in the nature/streets, or at least have a bigger possibility. We can all do something and more than one thing at the same time. I know I don’t save the planet alone when sorting the plastic at home, but it helps.

[@Showsni]

It might vary by county, but I used the online library catalogue so much I ended up memorising my library card number. Just search for a book, and if any library in your county has it they'll send it to your local library and let you know when it's ready to come in and collect. Also gave free access to the full online Oxford English Dictionary! I remember I reserved Harry Potter and the Prisoner of Azkaban from the library months before it came out, so I was first on the list to borrow it once it was released.

[@krisrowan]

When I used to work for a construction company. We used to post a sign in October 1st that our employees had to submit and pass a drug test by December 31st in order to retain employment. It was a bonding issues that the employees had to pass drug test.

[@Kghammond852]

<a href="#" class="seekto" data-time="776">12:56</a> To add onto this. The Iowa-class museums don't have an actual number on how many emergency lockers they actually have because most of the left over budget went into those undocumented lockers and wouldn't be reported because it was a paperwork NIGHTMARE to add them and most likely would take money from the commanders own pocket. So when New Jersey should only have like 6 or 7 there have been like 8 or 9 undocumented ones discovered.

[@davidoffsal]

Talking about DPS in the Uk, my deposit was under that one scheme and my landlord threatened that if I refused to extend my contract I won’t see my deposit back. It has been over 2 years and after many letters and contacting a solicitor I was unable to get my deposit back unless I wanted to take him to small claims court which costs money on its own

[@LasseHG1]

<a href="#" class="seekto" data-time="797">13:17</a> indeed it is sad, however, I can also see this from the commander's side of view, cause maybe that year they didn't have to replace/update a good amount of things so they are under budget, but next year they will need to do that. So if spends less than the full budget this year, then he won't be able to replace/update all the stuff there is needed next year

[@shadebinder3599]

I've been offered to take a flight later in the US in exchange for money. I'm surprised to hear they often offer vouchers, both times I've done it they gave 900 USD per ticket in American express gift cards which is basically cash Also side note but if they're offering people to take a delayed flight they will also offer you a stay in their airports hotel for free in addition to the money if you ask. Something to keep in mind if you don't mind the delay but are worried about accommodations. Also if they have to force someone off involuntarily from the flight they have to offer them *bank* by law, like 5k or something, that's why the offers for volunteers are so generous.

[@addicted2caffeine]

The straws were an issue because animals inhaled them. Those plastics in companies use recycled plastics . You can re use plastic for weaker structures. You can't use it for stronger things. It basically gets weaker and weaker in the UK we stopped plastic bags now the weaker plastic goes straight to landfill instead of being reused as bags -_- . But that's consumer plastic that gets contaminated and ends in landfill. The companies using plastics recycle them in bulk. So the vast majority of it is recycled. And that's not nearly as bad.

[@MamaVee50]

We couldn’t book any car in Seattle to drive to LA (2 days’ drive) until we booked for more than a week. I had caught Covid on a Columbia River cruise and our airline tickets were useless. 🌺

[@alicecancellieri2952]

Quick info from the industry on paper straws, are not companies or brands marketing choice, at least not in EU, there is the single use plastic directive that don't allowed you to put on the market plastic straws from 2021.