WHAT SOLD in 90 Days? Helpsy Source Secondhand Customer Returns Footwear Mystery Box

[@mayakoyama9130]

This is my take and honestly a warning to any new resellers who are considering buying these "customer returns" boxes from ANY company. Rates of fraud are higher than ever now and I think a lot of the retailers Helpsy & BBTB are sourcing from, are having an issue with return swapouts. I watched the unboxing video for this again and it's obvious these are all used/worn return swapouts and it was downplayed in the listing by stating "Light Flaws". This is the same thing BBTB did to me when they sent me a pallet full of customer swapouts which were covered in disgusting stains and fresh unwashed bodily fluids. Basically, when buying a Customer Return lot now we should be expecting a lot of swapouts and used items, perhaps a majority swapouts at this point. Maybe the lots from more niche brands like the OGL and Everlane boxes are ok but I would be wary of customer returns originating from any large retailers.

[@alejana02]

It’s extremely disappointing that broken beyond repair shoes are being sold as “flawed”. Trash is trash. Sadly not every item can be saved! Selling broken items in a mystery box is just wrong. I’m sorry this was a dumpster fire in my book!

[@Mari-hb4cw]

I’m done with Helpsy Source. KZbinr reviews have been terrible. Even with almost doubling your money 50% throw away flaw rate is unacceptable. Did you contact Helpsy, I sure would have. Also you bought 2 boxes, were the shoes you did list all from one box? If not then it’s a good thing you bought 2 boxes or it could have been really bad.

[@mayakoyama9130]

I think any box that says "customer returns" (from both Helpsy and BBTB) actually now means "customer swapouts". Personally I'm done with BBTB after they sent me a pallet that was obviously a pallet of swapouts. So many crotch stains and fresh bodily fluids, I've never received such a disgusting box from any company. I think a lot of retailers are getting hit with this return fraud, and it isn't going to get any better. I'm staying away from any customer return lots.

[@Ohyeahrachie]

I did not, this was specifically sold as a flawed box and the cost of goods was so low. I was not expecting the flaws to be so extensive but they weren't exactly misrepresented either. These were sold in packs of 5, I purchased two.