Vacuum has been cleaned out no obstructions. Will only run for 30seconds and then shuts down, will re start after a few minutes. Do you have a solution to resolve this issue?
@virginiasenophdrn5921 Жыл бұрын
Helpful review. Thank you. I'd also like to know how it performed after time and on a tile or hardwood floor. Thank you.
@ktvtzta99 Жыл бұрын
I’ve had mine for a year and it’s been great on hardwood and tile…until now. It’s turning itself off after about five seconds.
@caroleanderson36547 күн бұрын
This vacuum plugs up and there is no way to unplug it without taking the whole thing apart. I called customer service and they emailed stating they have discontinued this vacuum and no longer offer support. SO HELPFUL. The vacuum won't charge properly. It only runs for a few seconds and quits running and shuts off. I have only used this vacuum about 10 times. WHAT AN AWFUL COMPANY AND VACUUM.
@JamesDonnellan-j6t11 ай бұрын
I need to order a part for my vac who do I contact. I've called the 888# and no one calls me back.
@dragonblogger11 ай бұрын
I have email support@britechinc.com and 800-435-4356 listed for them britechinc.com/support/
@catherinejackson99249 ай бұрын
@@dragonblogger email worked well for me
@ktvtzta99 Жыл бұрын
Mine just stops working after a few seconds. Any ideas?
@dragonblogger Жыл бұрын
Bad battery or filter not seated right? The battery should last 30 minutes, but does the battery show full charge, if not then I would contact Britech to replace a bad battery perhaps.
@catherinejackson99249 ай бұрын
My display comes on at first but then quickly goes out and does not let me adjust the suction. I took it apart and cleaned it, no change. It also seems to be dumping dirt out of the brush head after I shut it off
@dragonblogger9 ай бұрын
@@catherinejackson9924 Only suggestion I have is to contact Britech Inc support for troubleshoot britechinc.com/support/ we are not able to assist in troubleshooting as we haven't encountered this issue during the testing and review period.
@catherinejackson99249 ай бұрын
@@dragonblogger I contacted them and they are sending me a new vacuum, they were very helpful but could not resolve the issue either
@dragonblogger9 ай бұрын
@@catherinejackson9924 I am glad they are sending you a replacement vacuum