2021 Audi Q7 facelift review - has Audi ruined its biggest SUV? | What Car?

The Audi Q7 is now available with petrol power (the 55 TFSI) for the first time. In our 2020 Audi Q7 facelift review, we'll be finding out if the updates, which also include a brand new interior, have been successful. Or has Audi ruined its biggest SUV?
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#AudiQ7 #Q7 #WhatCar

[@whatcar]

Does the Q7's new styling put you off? Is it a big enough upgrade over the pre-facelift model? Is the new petrol engine what you were looking for? Let us know which car you'd choose in our poll at 7:56!

[@anthonyspanjich2772]

ummmm..... I have an SQ7 - 2017 and really, really hate the "vertical" new front grill...... What have you done audi? Never mind, my next will be your RS6.... you got that right at least?

[@TaylerTvDotCom]

Interior is nice, exterior is no bueno.

[@ZigZag9639]

The inside Navi system being virtual and all only makes me want to buy the SQ7 even more!!

[@laurisvisockas4042]

@@ZigZag9639 yep, they fucked everything up after that.

[@luckymckay]

Love the new refresh inside and out! Just need it to start showing up in some U.S. showrooms!

[@N1ckZ]

I have to say that I disagree with all of these comments. I love the touchscreen and I love the new design. Audi made the best choises.

[@lucyfan1976]

Agree. I have a 21 Q7 and LOVE it. Everyone who rides in mine absolutely is stunned by the interior, the quality and Everyone comments on the touch screens. I do not know how anyone is knocking them. They are very functional and are very easy to operate

[@Timmy63]

I'l choose the Q7 no doubt & this car will be the winner in the next test between 3 german.

[@ronnyfen2406]

I am totally agree with the down side of the touchscreen, is the treand it is slick and nice but when you are driving is very distraction to use. Will be better if they keep the rotor so we can have both options.

[@lilwashy123]

I think the pre-facelift front end looks better, but the revised rear is a massive improvement. I’d personally stick with the X5 though.

[@conor44HD]

Couldn’t disagree more about the infotainment system, I don’t think there’s a better interior in any car. looks so much more elegant than the older version, which looks dated and clunky to me, but hey it’s just my opinion!

[@boiliveson3015]

I loved the old MMI system because I really the simplicity of the buttons and the dial wheel but I guess touchscreens are the future...

[@sergiogarciaramos7636]

bOi LivEsOn yeah touchscreens may be cool features and have more good modes and functions, but they are really annoying when you're actually driving and need to adjust some temperature or sounds 🤦‍♂️ buttons are easier to use during driving cuz we memorize the shape and location of them

[@boiliveson3015]

@10 Zlatan I agree

[@hasanabdul-wahad3655]

pop up screen was a nighmare though, distracted and stuck out like a sore thumb

[@plusbonus1165]

@@stacia6678 you don't need to be rude . It shows your a wanabe . Maybe your not , but who would know ?

[@beslemeto]

They are not necessarily the future!I am sure cars will have mechanical buttons and controls in the future as well.This is new technology that is why is used to attract costumers for now.In the future companies will realise that combining buttons and touchscreen is the best way to go.In fact some of the companies are still in the button side and don't use touchscreen as a gimmick.

[@ianwilson2968]

I have a Q8 and I don’t get what the fuss is over the screens. Combined with voice control, the virtual cockpit controls on the wheel and the myAudi app the screens are hardly touched. It’s not like you’re continually changing the AC settings, radio, detailed car settings all the time. Voice control works well simply say I’m too warm / cold or tell it what temp to set. Simple. I reckon I spend 3 seconds a week wiping the screens clean with a glass cleaning cloth. Not exactly strenuous.

[@MyWorldYourView]

The benefit to the new MMI system, is that it is voice controlled, through the likes of Alexa. So, instead of using the touch screen to change climate, etc, you can tell the car through voice control, to “set climate to 69 degrees [Fahrenheit]” etc.

[@ruisiauto]

The guy clearly isn’t much familiar with that...I’ve been using both voice control and manual with no issues at all for over a year...The funniest thing is that 99% of the time you make really small adjustments within a 4 degree range and usually not that often. What I would really be conserved about is getting my radiator damaged through those large openings in the grill. What bothers me the most is the default setting to cut the engine off when you come to traffic lights or stop signs. IMO that feature should be enabled at drivers will...not by default, it’s really annoying...

[@Max1stMolar]

Completely agree, I own the 2017 Q7, it was ahead of its time compare to the GLS/X5 in 2017. But I will not be continuing with Audi or Porsche, because I would NOT want to crash my car while trying to set the temperature. Honda at one point took the radio tune knob off their civic/accord and put it with touchscreen feature, it was met with so much inconvenience that honda had to put it back in in newer versions. we only got 2 eyes and they need to stay on the road

[@maxvonberg7866]

We saw one on motorway in France and it looked absolutely gorgeous. Looks are subjective however, Q7 is the best SUV I have enjoyed as a passenger - no body roll noticeable unlike in Range Rover.

[@neilmiller9826]

I think the facelift made this beautiful car even better looking. I have a 2013 TDI and it's my favorite car I've ever owned (and I have owned a lot of great cars). I have the Prestige model with the air suspension and I use all of my options frequently. I would love to buy a new one, but I believe I would miss my 675 mile range on a full tank, and I am not too keen on the new touch screen. The new touch screen is beautiful, but I believe it will be much harder to use while you're driving. I will wait and see...........

[@MichalKunst]

Fully agree with your statement about manual controls, unfortunately it is cheaper to have one touchscreen for everything

[@georgedowns4034]

Firstly this car has a MUCH improved exterior (not ugly) and secondly I think you should mention the styling more on cars because it can be quite important for some people and is ALWAYS worth mentioning...

[@lukhanyosikwebu_28]

I think this new facelift has a better looking interior (even better infotainment) and exterior than the pre facelift one. It's a clear improvement

[@samvrs]

0:32 u can see the bentaga in it The old one looks amazing imo, idk who hated it

[@mattX5]

I did. Main reason I didn’t buy it. I find this Gen Q7 looks like a bloated wagon.

[@samvrs]

@@mattX5 couldn’t agree more mate, the 2015/16 one on the best yet imo

[@pegasus8873]

I have used the touch screen in my Cadillac since 2013 and never found it annoying or difficult. I love it.

[@cicimora1402]

I have a 2k11 q7 & love it when I got it it had 87,000 miles good deal great car

[@bernardcaillouet5565]

I own 2018 Q7 and would absolutely buy the diesel version. I would buy the SQ7 in a heartbeat.

[@nadeem727]

first, i love the 2017 Q7 right now and im not saying this is ugly, i think this will look better then the old ones when you see it on the roads. The problem is everyone jumps to conclusion and say its ugly just because they never seen a car design like that while everything will grow slowly and will like it more in the future. just like a new iphone when it drops, everyone starts saying it looks ugly but then when they see alot of celebrities have it, they change their mind

[@qr5354]

If I was in the market for a Q7, I would buy the previous one. This one simply is lacking. I don’t understand how they could mess up on a newer model. This will provide more proof of going newer isn’t always the best.

[@BascarooMuffins]

Q R It’s practically the same car, only the infotainment got updated and a bit of styling. Love the new lights though and I’ll probably swap my 2017 Q7 for this one this year

[@frederickwilt5541]

I'll stick with my 2019 for now.

[@sdemosi]

Prefer it in every way to the previous one. I drove a Q8 last week and I didn't find it difficult to use and I prefer the touch screens. You get used to them in a few hours and then everything else feels low tech.

[@nooratawaa4623]

I like this design better than 2019. I loved the headlights of the A7 and q8, and now we have them on q7.

[@michaelforeman8135]

Good review. The styling is fine and it's an attractive proposition with the air suspension. I would try it to see whether the seats are as comfortable as I find BMW. If not I would go for the X5.

[@happygilmore2100]

This looks a lot better but Audi should have given it the RS6 look.

[@Audidude]

Oh dear, no! Loud brash and ugly faces were started by BMW (🤮), why oh why are Audi following suit? I'm guessing the China and US markets? And a Q7 is a lumpy SUV, not a high performance uber-wagon like the RS6.

[@footballgeorgiebest]

I hate that aluminium strip across the rear lights, horrendous.

[@raymondwang5229]

I exprienced chemical smell from my 2018 Audi Q7. On the beginning,I thought it's smell of new car, but the smell didn't go away after two years. Many owners that I know had this issue with their Q7.

[@beslemeto]

This is the diesel.

[@liang306]

It's more like a wagon instead of SUV now.

[@nesan787]

That is true. The previous generation 2007-2015. Looks more like an SUV

[@laurisvisockas4042]

And not a great looking one too.

[@max.broadcasts]

My thoughts exactly.

[@eric_nub76]

It looks like a wagon that’s been jacked up a bit ;-;

[@paulc2548]

I totally agree that the touch screen temperature controls suck! Looks cool but it is NOT easy to use, please Audi, put the knob controls back for climate control.

[@jeroenkosterman4703]

After working with it i find both to be ok the sliding features are cool works for me ...

[@NZsarge1]

I think the the pre-facelift car looked better, I was hoping the facelift would bring it closer looking to the Q8, that said I don’t hate it. Adjusting temperature? You know you can do that by voice right? And you don’t have the lame prompts of “hey Mercedes” or “hey bmw”, you do it with a button on the steering wheel and yes that was a bull in the paddock albeit a young one so not 100% sure wether it still had its balls or not but it was certainly a male.

[@nadeem727]

exactly this car has some crazy features, you would be surprised.. one of them is telling you when the traffic lights turns green/red or tells you how fast to drive to get every light green and thats one of hundred features lol

[@Jassman3536]

The refresh looks great in and especially out. Thinking of trading the Q5 in.

[@MehrdadAlemi]

As the towing cap is highly mattered for me I would go with Q7! 7700LB towing is enough to haul a 2 stalls warmblood horse trailer!

[@lupinearsenalALT]

Is it me or does anyone else think that the 2019 Q7 has a cooler headlamp design? I felt like that we super iconic but now the headlamps looks like it's ripped off of a Hyundai.

[@sergiogarciaramos7636]

lupinearsenalALT i think the best audi suv design was the 2013 q5

[@adamkhan5274]

Agreed. Dont like all the touchscreens either.

[@qthn1452]

Audi led headlight was something standout but. These new models im not so sure.2019 q7 look better

[@666DW]

Got to agree about the loss of the rotary controls. Also noticed those quilted leather seats are only available on top of the range ‘Vorsprung’ trim level. The third row-seats are plain and not quilted which is misleading and a bit odd to say the least!

[@Skoobster1975]

I think if you want to avoid it looking dull you don’t opt for the dark red

[@danielschloss8230]

I'm not a great fan of the touch screen. The nobs and dials are much easier to operate.

[@qthn1452]

Daniel Schloss i would love to have touch screen for apple car play but this is too much, still prefer the old style with all the buttons and dial for temp and anything else

[@fbhacent]

Id go for the gle or x5, leaning more towards gle cos of the tech. Q7 looks beautiful but as u said, those touchscreens they started putting in their new cars are a mistake

[@scotthager6263]

I’ll happily keep my 2017 Q7. Both Audi and BMW newest offering of front grills are less pleasing than their predecessors. My MMI w/CarPlay is very easy to use. I love my A/C dials. I don’t want to hunt and peck my way around adjusting the temperature. I just hope enough people buy this disappointing iteration to still allow Audi to remain solvent and learn from their mistakes.

[@jamesju1591]

I have 2017 Q7 and love the button, i just remember where they are and a simple touch can get what i want. but i guess touch screen is the future...every mfg is switching to that direction...

[@scotthager6263]

I’m good with a myriad of added imbedded features. However, having to search in a screen and then peck at it while driving leads to distraction and serious endangerment.

[@ashlynphilip590]

my dad has been considering a Q7 for a while now but the main issue was that it was only a disel option.

[@abdulrafeykhan9309]

I like the new design.. The previous one was boxy this one is more sleek. The front looks more modern the rear is better and the side profile is the best among all german rivals (Personally I like the wagonish silhouette of Q7) .... The issue of touchscreens is debatable but overall its a welcome midlife improvement👍🏼

[@kjusn]

Audi: releases 2nd gen Q7 Community: eww, it looks like a wagon lol Audi: facelifts it Community: eww, previous gen looked perfect, this is one is ugly. get your shit together, people

[@everburn]

I know right

[@patrickamponsah679]

That's human behaviour at its finest. They will have excuses for every complain. Ignore them

[@allajunaki]

To be honest, I disliked the previous one. The new one looks much better imho. Interior is not that great with those touch screens imho. I’d like more buttons and knobs please.

[@everburn]

@@allajunaki soon enough all that is going to be extinct. We're just going to have to get used to it. And it gives it a much more modern look

[@mattsoutherden]

Odd that Audi has added the new-style dash to the Q7 as part of a mid-cycle facelift refresh and not to the A4 (or upcoming Q5).

[@danieltran8824]

Matt Southerden I thought the same, it’s like they don’t care about the sales of their most popular model

[@lupinearsenalALT]

Very reminiscent of the previous gen Q7. The back, at least, looks better in the 2020.

[@ZigZag9639]

I want my SQ7 looking good as the inside!!!

[@pleatedskirt18]

For what it's worth I would MUCH rather have all the controls as good old traditional knobs and buttons. It's far less distracting. The styling is fine and not controversial, and I think is best summed up by a friend who said, 'The X5 is like a nightclub, the Q7 is like a gentleman's club' - and he drives an M4.

[@GarethNIreland]

This is the Q7 that the 2015 model should have been. It’s shape is more like the mark 1, air suspension as standard like the mark 1 and petrol on offer again like the mark 1. I’ve avoided the 2015 shape Q7’s but one of these new ones will be on my radar for my next car 👍🏻

[@markcox9910]

Good review but I still prefer the comfort and style of the Volvo XC90

[@footballgeorgiebest]

The XC90 wouldn’t pull you out of bed, underpowered and overpriced and in need of a refresh

[@markdormer7959]

Take a Q7 out and floor it around a corner in sports mode. Compare the xc90 doing the same on a corner and tell me which one will take you home in one piece

[@markcox9910]

Mark Dormer - on the basis that Thatcham Research crowned it the safest car they have ever tested, I’ll stick with the XC90!

[@SpeadyFreak]

Can anyone teach me how to control a screen with a dial wheel without looking at it ??? Please thank you..

[@General_Quattro]

I typically never respond to anything on KZbin but when I see someone not ticking all the boxes, it’s irritating, regardless of Brand. I am a fan of BMW-MERCEDES However As an ABS,(Audi brand specialist) been with the brand 13yrs and counting) the attack on the New MMI system is uncalled for. Taken from me, who was the biggest critic of the new system without ever having operated it, now prefers it. Although I understand a traditional knob, this screen set up is better. It is if not the MOST responsive touch-screen currently in the Auto Industry supporting Multi-touch. This “reviewer” failed to relay to viewers exactly how quickly you can change climate. Instead he makes a lifeless attempt at sliding his finger up-down then saying it’s terrible. He also failed to relay to viewers that this new MMI system supports natural speech selection, enabling you to set, turn off or on climate or MMI functions via voice control. If your going to review it, actually REVIEW IT and mention the features that truly set it apart as since 2006 it’s been one of Audi’s BEST selling models and highly rated SUVs...your review title is an all out attack lol Lastly, in 2019 the Audi Q7’s retractable-screen wasn’t so “retractable” irritating customers as the screen is mildly intrusive. See the 2020 Audi Q5. That my friends is a ridiculously lousy set up...sorry Audi, but there are 15 19” Q5s sitting on my lot that are moving slower than maple syrup in winter, because you tacky glued on a non-touchscreen iPad to the dash as an afterthought. Fortunately 2020 Audi Q3s we can’t keep in stock!!!

[@aboudf4780]

Audi Q7 the best car ever u have

[@Horizon301.]

This new dual screen set up is why BMW’s are the best choice. It’s awful using these screens, the 7 series gave touch buttons which function far better and more safely. These screens look cool but you will want to go back to dials and rotary knobs. Plus all the crappy plastic they use now just creates rattles all over.

[@anthonyposelenzny3098]

Love the Q7!

[@kubilayyagci9726]

SQ7 looks great

[@Neumbo]

How good is this car off Road. Can it handle driving on long dusty gravel roads. On the regular

[@theonesillyboy]

where's the petrol? not on audi's website

[@elwoodlynch4840]

Thanks for your review. I have a 2017 Q7 etron (Phev) I find it very comfortable and very fast! It would be great if you could do a comparison between Audi and Range Rover Phev’s That would be very interesting test. Thanks!

[@greyphantome2617]

When the first iPhone was released 11-12 years back, some people didn’t like the lack of buttons, now most phones are touch screens. Please stop complaining that you don’t have a dial as you can change some of the common settings via voice control

[@scotthager6263]

Grey Phantome Not an accurate comparison. Notice all the people on their phones with buried heads? A dial doesn’t have to be looked at when in traffic at highway speeds.

[@greyphantome2617]

Scott Hager you’re right to an extent. having a physical dial limits the functions. Touch screen is not the solution either, but it’s a move towards the right direction in terms of human - machine interface. Haptic feedback enabled touch screens along with a very good voice recognition system will eliminate the need to take your eyes off the road. An AI voice recognition that learns the driver would be ideal

[@YNWAstyle]

Did a great job at ruining the simplistic and elegant design of the pre-facelift model, especially that aluminium strip at the back, that shit looks terrible

[@ralphortegon4719]

Greetings WC, I just subscribed to your information servicr. I read all the above comments re. the 2020 Audi Q 7. Interesting, however I feel (from the comments) that many of these folks are "kick the tires & fill er' up an go!" I've built two engines ( 409' Chevy mill and a 303' Olds mill. And engine size /cubic inch, change my oil 3k - 5k, rotate my tires regularly and check my tire air pressure weekly, and as you know only Chevrolet can check the transmission fluid, but Chevy does it for us. No cost. Based on WC? We'll read, research and rely on the following: history, pros & cons, interior & exterior, amenities of standard and upgrades, for all operating components and of course rims & tires and as always .................the cost. So, naysayers I appreciate your comments, however plus or minus. That's what makes America so Great! Free Speach. Regards, Ralph O.

[@Doverbeach32]

Does it have voice control as standard?

[@anthonydayspring9923]

The front looks worse now? How did they manage that?!

[@luksusf]

@What car?, what about fuel consumption this 55 TFSI?

[@seymorebutts2478]

I don’t get why Car manufactures think slapping 2 iPads on the dash to replace all dials, switches is a good idea. Obviously it’s to save money on dials, switches and toggles but surely it’s incredibly dangerous to ask someone to operate 2 iPads when driving. I can see the UK government releasing some sort of law on manufactures to ban these infotainment systems.

[@eurouc]

Why is the UK still so wedded to diesel? Bizarre.

[@DanLMH]

Fuel is expensive over here lol, a petrol powered monstrosity like this would murder anyone's bank account 🤪

[@jacobthompson8507]

My Audi S5 does 18.3 mpg! It eats through the petrol... I’ve had my fun for a couple of years, I’m going back to a diesel 😂.

[@bilmalik3796]

Fellow you are a fantastic reviewer

[@scotiajinker8392]

If you choose to have a spare wheel does still take the place of a seat on the 3rd row?

[@muhammadmuzammil3130]

SQ7 beast love 💕

[@cuocsongsaunghihuu9286]

Base 2,9m, how about it turn and rotation number

[@chrisonwheels2750]

I choose Q7 👌

[@lungaswazi9194]

Mercedes has a GLS and BMW an X7 for comfortable 7 ferrying

[@morganoxer5560]

Lunga Swazi yes but pricing puts those cars in a different category

[@lungaswazi9194]

@@morganoxer5560 Not true. They're in the same price bracket

[@pasdedeux4444]

Must be honest - much prefer my 2018 SQ7 - I dont like the facelift and my car is the best I have ever had

[@johnjerrehian4642]

So there are all kinds of praises for Tesla's touch screen but now that Audi has a touch screen reviewer doesn't like it... I think the new interior is beautiful. That's where you live and Audi has great quality interiors... Still lovin my 2014 A6 TDI.

[@Bohemian0522]

I'm not a fan of everything touchscreen, prefer physical dials than the one seen in this car. I'm a happy owner of the old A3, I don't think I'll buy another Audi anytime soon.

[@smallk6453]

Those touch screens started to make squeak noises and heat damaged if you park under direct sunlight.

[@henryho6959]

What kind of red color they nane for this Q7 ?Thanks.

[@ethan_hsv62l]

Hung Hoang it’s called Matador Red.

[@ibrahimmohammad1191]

The x5 is just better. Easier to use interior but good looking as well and not as messy on the outside.

[@lospolloshermanos2692]

The X5 has looked the same for the past 10 years. Unless you are a BMW expert you can't tell what year a X5 is...

[@Lifeofxav]

Not my cup of tea but has a very lux interior. I love the Q8 tho.

[@woncho1]

Those amazing grille good enough for my kitchen.

[@bikeswithmike164]

Just use voice control to change the climate control temperature!

[@Audidude]

They should have just copied the massive infotainment screen from the Touareg. It's a dream to use on the move, being set higher on the dash with icon controls big and responsive. Also the boot is larger, it's beautifully quiet and refined, and quicker than theV6 Q7 diesel. And much cheaper. But without the badge cachet so important for many buyers..oh, and that's a bull, no question!

[@fayebush3743]

When does this get released to the uk ?

[@whatcar]

Hi Faye - it's available to order from September with first deliveries in October.

[@nhloniphogamede3470]

Much better than it was, but as expected people always resist change

[@ahmedelnaggar8337]

Not needing 7 seats, Q8 is the Audi to go to if you want an SUV. Residual value fact factored in, choosing an Audi over Mercedes (Benz being the worst on reliability amongst German cars in latest consumer reports) and ofcourse over RR, then Audi is the way to go. Ummm, where is the poll?

[@joshnnik]

I have the 2016 Q7 S line with air suspension amongst other options. It’s principal use is to tow my 1500kg caravan which it does with such ease that it’s without any question the best tow car that I’ve ever owned. Fuel consumption however when towing is nothing to brag about but solo it is just amazing. Would I consider upgrading to this 2020 version? No.

[@indirectfever6357]

I would get the x5 since it really is sporty and handles way more better then the Q7. Also the Audi’s quality is the same as the old model and that model was not good since it did not have real leather and very plastic compared to the x5.

[@shabnamadhana4427]

Why it is not launched in India . I want to drive this car

[@steved2008]

So glad you showed me how to turn on notifications. Next time can you show us how to turn our phones on and off?

[@ytpadyt]

Tablet on wheels is wrong direction..

[@robloxfan4271]

i think the older one is better

[@robertwilson5427]

I like the Lincoln aviator best.

[@RS7evenSLDR]

Dont like it. I don’t know if it’s just this spec but it looks cheap from the outside

[@mysterydoc1]

X5 for me!

[@siamparagon9250]

That touch screens looks great, and your opinion is backwards. Get used to some advanced tech that has the opportunity to advance even more. So really, get with it. Your opinion is stiff.

[@nickhickson8738]

Shiny, shiny surfaces everywhere! Finger mark magnets! Lovely to operate when stationary but disastrous when in motion. Retrogressive, stupid and potentially dangerous.

[@beslemeto]

Shiny gimmick to attract stupid bling bling lovers.Oohh look this one is better,because it has a touchscreen control dashboard.Yes it is better,because everything in the future will be touchscreen.Yes touchscreen is better,because buttons are old and they are hard to press!😂

[@msb3235]

X5 much better in every way and most importantly it retains physical buttons!

[@Duneuniverse]

This is way better then the 2018 version

[@jordanl1578]

The touch screens look way more futuristic though... you buy these cars for a game top trumps... A toyota has the same climate controls as a bmw..

[@rodnynavarro5569]

I don't like this facelift, now it looks as a Korean SUV

[@sanynava9160]

nothing wrong with that

[@smallk6453]

Reason it now looks horrible: 1.They had to do something for the sake of face lift(fixing something that’s not broken) 2. Vertical front grille doesn’t go with the original “horizontal design” now the car has lost its dominance look, instead the car looks humble like suv from a Japanese manufacture. 3. Rear looks like a q5 when you pay money for the q7. 4. New lighting design looks too busy when Audi’s are suppose to be simple and sophisticated looking.