I used to hate on rough country until what just happened. I order a 4 inch long arm kit for my jeep wj and in the mail I received a 6 inch kit for a silverado. Needless to say I wasn't happy. I called their customer service and an actual person IMMEDIATELY picked up the phone and asked me to send over pictures of what I received and he then agreed they sent the wrong item. Then I thought they were going to make me send back the parts they sent me before sensing back what I order which is exactly what most other companies and would do and what they did instead absolutely shocked me. Not only did they allow me to keep that entire 6 inch kit for a silverado but they also agreed to give me a discount on the original order because I stated I was on the clock waiting for these parts. So not only do I now have a kit that I can sell for almost double the price of what I originally paid but I also got almost half my money back... well played rough country well played. You now have a costumer for life. Don't get me wrong I definitely value quality but even more than that I value the actual value for dollar and arguably more so I value the way a company treats their costumer and I don't know if I've ever worked with a parts supplier that would have done what they did. They basically just paid me 3 grand to just give me the most expensive lift kit they make for the wj... thats absolutely insane to me.
@ShockSurplus2 жыл бұрын
Some clarifications on the shock side of things. 05:49 the N3 are twin tube shocks, not monotube shocks, and pretty positive they're not manufactured in the US. 06:20 the V2 monotube IFP shocks are direct copies of Fox 2.0, but dont have the same rod strength or seal quality, better warranty though (made in Thailand) 06:45 the Vertex coilovers are direct copies of Fox 2.5 DSC. (made in Thailand)
@huntcraft86494 ай бұрын
I just got my kit. Loaded struts and the N3 shocks are stamped made in China. So these dudes are lying.
@GT-432 жыл бұрын
Yeah I live in same town where rough country is. If I have an issue I just go right to the factory. I was having questions about a lift kit for a 17 silverado and they had me bring my truck up there and they put it on a lift and walked me through the process of installing it, they have always been very good to the locals. I just wish they would tone down the logo on some of their products.
@Connor4x4 Жыл бұрын
Installed a 6 inch Rough Country kit on my 1994 k1500 a few months ago and so far I'm really impressed. And all parts say "Made in USA". Which made me happy.
@7thheathen3492 жыл бұрын
I installed a 3.5" coilover lift on my 2016 1500 Silverado. Been running it about 1.5 years. I have the v2 shocks. One went bad on me this week. Replacing them with fox. Overall, Im happy with my purchase. Was able to fit a 295/70/R18 with very minimal rubbing at lock. ( Cooper STT Pro)
@CustomOffsetsTV2 жыл бұрын
Awesome! Have you added it to the gallery?! Customoffsets.com/add -Fuller
@edgarmarquez97672 жыл бұрын
I'm getting my RC lift installed right now on my 2017 F-150. Can't wait to go pick it up from the shop.
@stevenakn12 жыл бұрын
6 inch? how much they charging you I'm thinking about getting mine done. thanks
@edgarmarquez97672 жыл бұрын
It's a 4" and they're charging me $460. I ordered some fog lights and RC rear wheel liners also that they're going to put on for me.
@edgarmarquez97672 жыл бұрын
Mines a 2 wd, if it's a 4 wd they'll charge a little more.
@stevenakn12 жыл бұрын
@@edgarmarquez9767 ok cool that sounds fair enjoy. Thanks man👊
@Jakeamura2 жыл бұрын
I’ve installed several RC lift kits for my vehicles over the years. Overall I think they are a solid product for the money. I have noticed that their leaf spring packs are typically made in Mexico.
@timpickelman4096 Жыл бұрын
I’d like to thank you guys at Custom Offsets I tried ordering 4 times threw rough country the denied 3 cards so i went to you guys and bam a few days later and I have my lift/leveling kit in my hands. Thank you all very much
@GraphicJ2 жыл бұрын
I had my RC for the last 3 years. No issue with them at all.
@GraphicJ2 жыл бұрын
and Yeah I heard on this channel some people saying that you died. At first I was wtf, but then realized it was the internet. lol
@Rob_Basich2 жыл бұрын
I've installed quite a few of their kits with no issues. When I ordered the wrong kit, their customer service was excellent and they wouldn't allow me to pay the shipping to correct the problem. Before you talk junk, do you have 1st hand experience?
@CustomOffsetsTV2 жыл бұрын
Couldn’t have said it better, Rob! -Fuller
@joejr96532 жыл бұрын
The trump china cut ins were hilarious. Props to the editing team. 👍
@LuisOrtega-fd3uh2 жыл бұрын
I have a 16 Chevy with an fts annd a 2020 with rough country vertex coils and I can truly say I love that damn vertex lift kit
@stevenakn12 жыл бұрын
I heard you were traveling the country with a mariachi band. that's what Dustin told me 🎉
@CustomOffsetsTV2 жыл бұрын
😂😂😂
@mitchwilliamson10502 жыл бұрын
How do i get my truck on yalls videos I have a 2014 f350 with aftermarket lights wheels exhaust and wrap
@CustomOffsetsTV2 жыл бұрын
Add it to the gallery and there’s a chance! Customoffsets.com/add -Fuller
@LimaTangoZulu2 жыл бұрын
Their steering dampeners literally have a stamp that says made in China, and their leaf springs have a stencil that says made in Indonesia. But that was a couple years ago. Maybe they’ve changed? I’ve seen some springs from RC that are made in Mexico.
@huntcraft86494 ай бұрын
I just got my kit (2024) the loaded N3 struts and the N3 shocks are stamped made in China. The coils are made in the US.
@theirishconservative25362 жыл бұрын
As seeing is RC plant is 20 minutes from my house . its made here in tenneessee .
@Laserbimmer2 жыл бұрын
I’m sorry but I haven’t watched a custom offsets video in awhile but I’m subscribed and have personal notifications on and I still watch a lot of car/truck content. Not sure what’s going on but I feel like it’s the big Y not letting your content out there like it use to.
@TheNachris7202 жыл бұрын
Excellent knowledge i wanted to know, i have LBZ with 6" RC lift and other RC components. Thanks, now i know more!
@CustomOffsetsTV2 жыл бұрын
Happy to help with the edjamacation -Fuller
@BravoakaMrAlabama2 жыл бұрын
Not gone lie that 7.5 inch lift with the N3 strut. Is clean on a tahoe n rides very good
@CustomOffsetsTV2 жыл бұрын
Yeah buddy!!! -Fuller
@talkswithalex20062 жыл бұрын
Hey , I have 3.5" Inch Lift on my 08 Sierra with with RC upper control Arms . I want to go with a 5" Lift , what should I do ? Cause the RC upper control arms are 3" & 7.5"
@CustomOffsetsTV2 жыл бұрын
I can’t TELL you they’ll fit. But I can tell you I’ve seen other people run it 🤷🏼♂️ -Fuller
@CustomOffsetsTV2 жыл бұрын
Or maybe the better answer is- Go big or Go home! www.customwheeloffset.com/store/suspension/5166/rough-country-75-lift-kit-07-13-chevy-silverado-gmc-sierra-1500-4wd?year=2008&make=GMC&model=Sierra+1500&drive=4WD -Fuller
@owendormer55992 жыл бұрын
Could you guys do a fabtech lift reviews ???
@CustomOffsetsTV2 жыл бұрын
We've got a few on here actually! Check out our videos!
@ChrisLove8872 жыл бұрын
I find that most people who shit talk Rough Country have never driven with one. And even talk shit to justify their $2500 BDS lift. Love my rough country so much on my ram that I bought another for my Tacoma
@CustomOffsetsTV2 жыл бұрын
Nice! We agree- lots of rough country owners have a similar opinion- Fuller
@chevygangchan21082 жыл бұрын
THANK YOU! Finally these old heads can stop pretending rough country isn’t high quality American products😍 love my vertex kit
@OriginalWetWilly2 жыл бұрын
What’s the best 6 inch lift kit for a 2016 f350??
@CustomOffsetsTV2 жыл бұрын
BEST? I’d probably go with the King Coilovers - www.customwheeloffset.com/store/suspension/38692/superlift-6-lift-kit-11-16-f-250-f-350-4wd-diesel-w-4-link-conversion-king-coilovers-shocks?year=2016&make=Ford&model=F-350+Super+Duty&drive=4WD -Fuller
@braydenfortier2 жыл бұрын
You guys should do some 1st gen Colorado/canyon content! There’s not a whole lot of channels out there for those
@CustomOffsetsTV2 жыл бұрын
I wish you would of said this about 3 years sooner when I still had my 2009 Colorado with the factory 5.3L in it... - Rainey
@jonscriffignano2 жыл бұрын
They ride great for me but one thing i’ve seen is the coating on the struts and shocks rust insanely fast.
@CustomOffsetsTV2 жыл бұрын
We see some pretty harsh road treatments here in WI that deteriorate the finish on a lot of shocks, not just RC- not sure if that’s the case by you too. Aluminum body is the way to go if that’s the case! -Fuller
@vitaliif28422 жыл бұрын
I had the same with they bull bar, one winter and it start covering with rust.
@DoctorRickSanchez2 жыл бұрын
"Is this an old video? Haven't seen Fuller in a while! And yes the RC headquarters is in Dyersburg, TN my brother lives 15 minutes from it._
@CustomOffsetsTV2 жыл бұрын
I’m back! -Fuller
@Jay-hp6pu2 жыл бұрын
I don’t see or hear too many people talking sht about tough country anymore. Maybe a few years ago but not lately. I know multiple people with RC lift kits and they’re all happy with them.
@Chagrin2232 жыл бұрын
I was planning on buying their 3.5" lift for my 18 f150 but then they jacked up the price, so if not made in China, why the price hike?
@CustomOffsetsTV2 жыл бұрын
Everything in the world is going up in price, due to everything and anything. Its to be expected unfortunately.
@PKFiddy2 жыл бұрын
No way. Fuller’s back??
@CustomOffsetsTV2 жыл бұрын
Been back!
@topclips1872 Жыл бұрын
My Rough Country Steering Stabilizer definitely says made in China. It came in the Rough Country box etc.
@A_Chevrolet2 жыл бұрын
Day 15 of asking for a “So you want an OBS Chevy” video please!
@krisn88202 жыл бұрын
I just got a rc lift kit, the spindles say made in China. I needed to add, they are heavy, and seem to be high quality.
@gherasimtibi2 жыл бұрын
Covid 19 started in...2019 not 20
@CustomOffsetsTV2 жыл бұрын
We would prefer to forget it even happened. But sadly cannot 🫠
@gherasimtibi2 жыл бұрын
@@CustomOffsetsTV whoever u are, u are on point, u always respond and stay active on youtube, u need a raise
@alankowalski87812 жыл бұрын
Do I want a BDS kit, absolutely. But I also have no problem putting on an RC vertex. But of-course I would first have to own a truck….haha lol #goals
@CustomOffsetsTV2 жыл бұрын
One step at a time! -Fuller
@johnnywhite2382 жыл бұрын
👍🏿👍🏿👍🏿🔥🔥🔥🔥rough country on my GMC
@jeffrentsch43182 жыл бұрын
Super sad that Ruff Country leafe springs for my 1982 K10 were made in China. I spicificaly went with Ruff Country as a Tennessee resident, wanted support local folk. Hopefully my ankle that I broke 2-15-22 heals enuff that I can put my truck back together. Broke my ankle the week after finally getting my parts in that were in supply chain issues for over six months.
@CustomOffsetsTV2 жыл бұрын
You still support their employees that stock, transport, pack, and ship 🤙🏻 -Fuller
@Hvaclegend1232 жыл бұрын
Literally only clicked on this video cause of fuller lol
@CustomOffsetsTV2 жыл бұрын
Come for the videos, stay for the wheels ;) -Fuller
@nicholasdavis388Ай бұрын
Bull shit my leaf springs I bought from RC have a sticker that says made in china
@kevinnooski40272 жыл бұрын
I just thought the bromance fell threw…
@scottfergusson84115 ай бұрын
My m1 rear shocks ( less than one month old) are clearly stamped MADE IN CHINA !! WTF DUDE ?
@SavageBunny12 жыл бұрын
I told my whole family it was you that brought covid from Chaiinahh 🤣
@CustomOffsetsTV2 жыл бұрын
MARTIN! stahhhhhhp. YOU’RE the rumor mill?! -Fuller
@griffenhunt71672 жыл бұрын
Was I the only one who thought fuller got fired or left or died lmao
@CustomOffsetsTV2 жыл бұрын
He left for a bit, but he’s back again
@evobudbrink2 жыл бұрын
Fuller died after he joined the navy in china back in 2019 lol 😆
@Jay-hp6pu2 жыл бұрын
This video was clearly recorded before that. It’s so obvious. Not sure why they’re trying to cover his death. Especially for a decorated naval officer.
@stevenakn12 жыл бұрын
😂😂😂
@larrybailey18962 жыл бұрын
@@Jay-hp6pu This video is old..
@jeffrentsch43182 жыл бұрын
He was Shanghaied in Shanghai fought valiantly to escaped CCP navy was killed in escape efforts.
@CustomOffsetsTV2 жыл бұрын
This video was filmed last week! -Fuller
@Fpv___2 жыл бұрын
Fuller patient zero confirmed!
@StephenBrewer892 жыл бұрын
The shocks are made in China. That was disappointing when I received my kit for my super duty Edit: so far I love mine
@bradymbutler772 жыл бұрын
Dude must of just went to snag some milk
@CustomOffsetsTV2 жыл бұрын
And a pack of grits
@x_HuLiMaKaFLip_x2 жыл бұрын
Hawwww the internet. Home of unreliable news and cowards. 🤦🏻♂️
@e-manpn12382 жыл бұрын
👍👍🔥💯
@elden862 жыл бұрын
Chy-na!
@johnnymartinez3052 жыл бұрын
'Murica
@Brandonpowerstroke2 жыл бұрын
So you flew to china then drove to Tennessee?
@CustomOffsetsTV2 жыл бұрын
Can’t drive to China. And Tennessee is less then 12 hours away
@meanf15022 жыл бұрын
90%of lift kits rims tires all come from China look at harley running their made in China but put together in America an they say it's American made B.S harley
@CustomOffsetsTV2 жыл бұрын
Still love my Harleys though 😪 -Fuller
@meanf15022 жыл бұрын
Had one rode it twice an it was in the shop for 2 months an it was brand new 25 thousand I paid for it ultra classic black an blood red told them it was a lemon an they gave me my money back
@csxpress38072 жыл бұрын
I just want you to dime out the fake made in the USA wheels
@CustomOffsetsTV2 жыл бұрын
Ope. -Fuller
@mikeduron53152 жыл бұрын
If it's not American made just not ordering it
@TonightWeGrill2 жыл бұрын
“It came from, where?… chyina.” Just ordered some Vision Rockers today from y’all. Keep up the awesome videos!