Whole Foods CEOs Apologize for Overcharging

The company says overcharging was unintentional in a video apology to customers.
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[@arizonatsunami]

We are so, so, so, so, so, so sorry..............that we got caught.

[@kda4226]

I work in the food industry for a few decades. Many instances when the items were obviously mislabeled in customers favor (for example: a jar of honey was $19.99 and it was labeled $1.99) no customer said anything until the worker spotted the error. But when opposite happens accusations start instantly.

[@shahzadbaloch9987]

What i dont understand is why no one mistakenly charge less instead of always overcharging 'by mistake'

[@korym6359]

Yeah that's a laugh! The prices at whole foods are still extremely over priced! Won't be shopping with these guys!

[@Eledin91]

+Koy m Thats because they have no real competition in the organic food supermarkets world, lets wait a few years now that people are realizing they are getting fed shit and there will be.

[@lewisrich3515]

Unintentional yeah right🙄🙄🙄🙄

[@JimVincent]

I don't care if Joe Shmoe checking out behind me gets his stuff cheaper if I'M the one getting overcharged.

[@TELEVISIBLE]

Stop going there

[@kesayo]

Whole foods weighs and prices their items at the store instead of at a central distribution location. And since their employees get profit sharing (more money based on sales performance) there is a built-in incentive for employees to err on the side of overcharging. They need to implement a system where profit sharing is reduced when excessive errors are found in packaging either through customer complaints or internal audits.

[@Jwdude123]

They need to stop charity shaming at cash registers.

[@icreatedanaccountforthis1852]

Stay out of Sodasopa

[@thegrigs777]

"mistakes"

[@kaylethmota3565]

the strawberry had shit on it

[@rootsm3]

This happened because they don't train people on how to do their jobs. I work there. They completely gloss over taring packaging and you'll find so many employees who had no idea they we're supposed to be taring off the weight in packaging. Yes this was "unintentional" but it speaks to the gross lack of communication the company suffers from. There is no concrete guides for training in any department and this is one of them.

[@b-red1906]

Go to Natural Grocers if you live in the West. 100% Organic produce so you don't have to worry.

[@rszara]

CROOKS

[@TMM-N]

But people still go to shop and pay for it...without force

[@METALMAN4Wii]

Cough Cough Bullshit!

[@ausxau]

The co-CEOs look like liars.

[@rubenalvarezhollywoodsports]

Scene that let go SAMs club

[@phillipsmom6252]

Wow, I thought the guy on the left was a woman.

[@pattbrown4170]

Twostones00 AND they're lying thru their teeth !!!!!!

[@abbasabdolmajid5496]

Quran : 83 : 1, 2, 3 Woe to those who give less [than due], Who, when they take a measure from people, take in full. But if they give by measure or by weight to them, they cause loss.

[@LakkThereof]

Sorry, suckers!

[@LakkThereof]

***** the people that bought the over priced food? Think of it like I am quoting one of the CEO's.

[@TheSupernova544]

These guys are liars they treat and lie to there employees just as bad as they treat the public .

[@kaisyforevershow9355]

Hi first comment