Why Blacks Don't Support Black Owned Businesses - Here's Why

[@PatrickSFobbs]

The problem I see with black businesses is that they want you to value the "black owned" part of the business and not the product or services the business provides.

[@bjornsmith9431]

Pat S Fobbs Black owned business have poor customer services and there workers and owners have ghetto attitude cussing out customers or strangers in the establishment, why many blacks customers spend there money at the Asian, Middle Eastern stores and Wal-Mart o forgot the Black hood rat attitude chase out Wal-Mart out of Chicago Black community, we have too many criminals in our misty .

[@josephinebournes8212]

Exactly!!!!

[@wdadwdwdwadw8604]

ding ding, that tribe mentality is bad for capitalism

[@CalvinPatterson-d4m]

Black Folks must do Business as Business is done

[@kq2234]

​@@wdadwdwdwadw8604That's not exactly true. Asians have a "Tribe Mentality" when it comes to supporting the Asian Community and Asian businesses. The Asian Community feels that it is their "Duty" to support Asian businesses because their support is helping the Asian Community. Unfortunately, Black businesses and the Black Community have yet to learn that "Loyalty" and "Respect" are only achieved by "Duty" to the Black Community. Yes, there is a problem with Black businesses, but there is also a problem with Black customers. Therefore, they both need an attitude adjustment.

[@KingBean904]

The “unprofessional” is not a stereotype. Some black owned businesses are extremely unprofessional. The customer service sometimes is atrocious. They talk on the phone or continually talk to their coworkers. Always running out of supplies. Not opening in time. Just a bunch of bs.

[@PHlophe]

i don't wanna bash BP selling products but i think the blame is shared. and its across the board.. and then if look closer you'll find that caucasian small shop owners have the same blase attitude that is attributed to us.sure we need to do better but we need to understand where that comes from. its poverty, its not an inherent attitude. see when get attitude and mean stares. then i don['t need the product, and it don't mean i'm finna buy it from El cacasian

[@WSNight-]

Not true I have great experience with black owned business it's only some of the high end stores they act just like whites but your typical black business I had no trouble.

[@PHlophe]

@Kel Kemar now that's too harsh, we need to choose the eating establishment we plan on patronizing a bit better. you went into full detective mode with a long neck. of course you were going to notice every little annoying thing. Taco and wendies' food is recycled bits of food + trash . careful what you are ingesting because your body can't process those things.

[@slystally9874]

@Kel Kemar facts

[@vaughnreedjr6592]

Some Asia business are unprofession too black people still shop at those business.

[@leetheaarceneaux8151]

This was done very well . I used to do credit repair , majority of my clients were black and they wanted me to give them deals, they didn’t want to pay and they would not follow rules I set for my business. I also used to have rental property and had problems with tenants not paying rent and damaging my property. My experiences led me to believe that many blacks just don’t like to see each other make money . They prefer you to be in poverty like them. I was called white girl because of the way I speak when I had clients in my credit repair . My speech made some of my clients dislike me . Bad experiences make you distrust each other .

[@punanny123]

You hit the nail on the head in your comments. Unfortunately, especially as a black man if you are easy going, speak well, don't act like a thug, haven't gone to jail, don't have 100 tattoos on your body you are seen as a ' Square' or soft even by many black women. The 2 toughest men I know are actually very easy going and could beat up many of these so-called thugs in a 1 on 1 fight with no weapons/ gangs involved. I wish you all the sucess in any business you are involved in and I do have to say that many blacks are actually cool/ decent but they are in the shadows, they don't get publicity.

[@longWriter]

Sorry if this is off-subject, and sorry if I'm asking the wrong person about this---I'm not in finance, so I don't know whether credit repair entails bankruptcy or not. I remember reading somewhere that there's a kind of bankruptcy where the debtor is expected to pay a certain amount each month, and if they miss no payments at all over a certain amount of time, then their debt is forgiven...but if they miss even one payment, the deal is off, and then they're *really* doomed. And I also read that debt councilors are more likely to steer black debtors toward this kind of bankruptcy. There's a lot that I don't know about this---I mean, I don't even know if it's helpful or harmful to steer someone toward that kind of bankruptcy, or why a credit councilor is more likely to suggest it to black debtors. Can you give me more information about it? Or all the stuff I'm talking about completely different from you did in credit repair?

[@eadecamp]

It should speak volumes that a prosperous black person is referred to as "acting white".

[@bsharp1533]

​@@punanny123It can be said both ways. I just recently tried to introduce a young man to my bf - a wholesome, soft, well-spoken Black woman, and he's looking for an Instagram model. All Black women don't want thugs. I'm a Black man saying this.

[@bsharp1533]

​@@punanny123Lastly, Black men are the biggest promoters of toxic masculinity. Let's stop putting it all on Black women.

[@mariojohnson4695]

I’ve had the same barber for 20 years, I’ve gone to 2 major soul food restaurants in my community for years, I have had a relationship with a black female accountant for 20 years, I’ve invested in 5 black startups through crowdfunding, I have used a black realtors, attorney’s etc, it’s possible to find reputable black businesses. Once you establish a good relationship with a black business, never let it go.

[@feliciasmith150]

Mario Johnson exactly!!! My hairstylist ,aesthetician ,manicures dry cleaner,and I shop black clothing and grocery… and they have great customer service 😊

[@youtubesuxjoggerdong4313]

Blah blah nonsense

[@queensbuildingcastles325]

agreed. Happy to hear it.

[@kendrezflournoy2429]

I don't mind supporting black owned business as long as their products and services are good.

[@anthonyhenderson2641]

I still go out of my way especially if their is potential to develop

[@kbklyn]

The same here, some just need classes on how to run a business. Im still spending my dollar with my people.

[@silvercat6425]

? China have good products

[@TSA1D1]

Why do you feel that way

[@TSA1D1]

$tainLife

[@So_Cato]

I had a girl who runs a beauty business inbox me about giving me 30% off. I buy and the next day I get an email saying my order is delayed. A week later no ship date... A wig maker keeps dm'ing me when I told her I'd buy when I'm ready. Black nail tech was extremely nasty and one who owns a shop hasn't been open since 2019. I'm over it. Oh don't forget how they lie saying they're discontinuing a product just to get you to buy, then weeks later, ITS BACK! 🙄

[@divinejustice8359]

It doesn’t matter if the business is a black-owned business, a white-owned business, or a purple-owned business, if that business mistreats their clients and employees, purposefully engages in unscrupulous, shady, and unethical business practices/tactics, then they should not be surprised if they start losing their customers, their valuable employees, and ultimately experience business failure. The lesson here should be: Don’t support shady, unethical businesses. Only support ethically operated businesses. PERIOD!

[@thomaslouro2307]

the fact that a lot of people in the comments are saying they don't support black owned businesses bc they are unprofessional/ Bad customer service really speaks for itself. people wanna blame the reason these businesses don't do well on systemic racism when really it's a self inflicted character flaw. How about be less rude, cut the attitude and act/ dress and present yourself more professionally and then maybe your business will do better.

[@KB-un3bt]

I agree. What's even worse is when you as a Black customer are treated poorly, but if any other race especially white walk in suddenly these same people are charming, helpful and respectful.

[@antares3097]

You hit it on the nail; rude and disrespectful attitude...🤔

[@gemgause7308]

It involves systematic strategies as well as

[@RedeemedRestored]

Spot on 🎯 It’s almost like when they see you’re a black customer, they feel comfortable in their rudeness. I just ordered a meal at a white establishment from a black server and she goes, “Oh another one”. I say is my order problematic for you? I think the root of the issue stems from a lack of home training mainly and their general rudeness

[@Getawayk]

@@KB-un3btthis makes it even worse. It would be different if they treated everyone like that. But specifically targeting us is crazy

[@stevengrvp]

It's all about customer service and also enough with black guilt just because you have a black business doesn't mean that I have to shop with you

[@jayteepodcast]

Facts

[@DeannaRa]

Right! said best!

[@dabocousin]

If you buy only from a certain group of people because of the color of their skin, that is the definition of Racism

[@rickstraws92]

That part

[@williamswill4972]

I'm wondering why it's gotta be black business? Why can't it just be business. If it's good and convenient, I'll shop there, as will anyone else. You ain't gotta constantly put black in everything. And just because it's black owned and it fails, doesn't mean it was about race. Turkey Hut has lines out the door. It's black owned. People are willing to wait because it's good. No one cares about it being black owned.

[@kennyc7260]

I started buying property and decided I wanted to buy all black and hire all black. So I purchased all supplies from black owners, and hired all black people to work, from demo, to restoration, plumbing, electricians, hvac, everything. It's sad to say, it didn't work out. One brotha even came back and broke out the windows to one of my properties. I wanna help out my brothas but for some reason the ones in the area I was doing business were just looking out for themselves. I work with people who are good people, race comes last for me from now on.

[@larams3871]

I had a subcontractor who I use to work with always tell me were black and we need to stick together...every job I hired him for he would show up late and dressed unprofessional. It got to a point were he cost me a potential multi million dollar client because of his tardiness and quality of work. Needless to say I haven't hired him for another job since.

[@mja9376]

I once went to a black owned shoe company. The cheapest shoes were 400.00 dollars. That's crazy. A lot of black owned businesses I tried to support were over priced and the others the customer service was terrible

[@dianachin4849]

The most money I spent on shoes were $50. They're crocs and they feel comfortable

[@gsentinel4821]

Agreed

[@rumporridge1]

If it’s hand made, leather materials are exceptional, and of a Goodyear welt then yes $400 is about the base price for a well built shoe. Bespoke starts at $750 and up.

[@mja9376]

@@rumporridge1 overpriced no matter who made it

[@tdezzydean]

@@rumporridge1 I agree hand made shoes take days to weeks to make . Also the cost of leather itself is quite expressive in addition to other materials used .

[@loadthisup]

I remember when Black businesses were heavily supported. They were extremely professional and were all about a great customer experience. Now... my experiences around the Chicago area, for one example, nasty restuatants, employees that wear their pants sagging with underwear showing. They are slow with their service with no sense of urgency at all. They care less about the customer experience and come off as if they would rather not be at work. Not all businesses are like this, but so many are. I don't want to except less to support anyone. I deserve the same respect as anyone else that is spending their hard earned money. Great Black owned businesses are supported. Want to be supported, then support your customers too. Respect is a two way street. "Just Because" is not a business model.

[@MrsMeekins]

Exactly

[@MASTERBUILDER-dd1rg]

hospitality is not a cushian attribute

[@kashifkelley8235]

This kinda goes back to the Chris Rock joke where he says there's a difference between Black folks and niggas. I love a Black owned/Black operated business full of decent Black folks.

[@susieblanco2722]

They are still supported

[@Johnmam9984]

You racist!

[@JaeWhite140]

We as black people need to start putting out the best products.👍🏽

[@novelenterprise]

Agreed but its hard to SEE our products as the best when you look down on your own ppl. I remember hearing an old black guy say “ blk ppl think the white mans ice is colder” and its a true statement that illustrates even when u off the exact same product its not viewed as the same.

[@chuckdeezy_313]

I agree, but just like my mother may not be The Best cook in the world, I eat her food.

[@nybxcrotona]

@@chuckdeezy_313 A perspective of quality and care, with an emphasis on care. Too many products and services already exist in the market that wouldn't if they didn't have solid customer service. Your mom's cooking, in this example, is a high level of customer service that'll bring you back despite not being the highest quality of food you've eaten.

[@levonowens4084]

Often times, “putting out the best products” we are limited by capital. The production costs are not cheap and too many times we cannot get the funding needed and try to launch and improve as time progresses and revenue increases.

[@tentoonehc]

That's a good idea kind of wondering where race comes into it

[@Dabshanks]

I grew up in the 90s and remember in the LA riots many black owned businesses were looted and burned to the ground by people in the community

[@chrise7181]

If a black owned business happens to make the best or comparable version of what I'm looking for, then I always support my own. But I'm not going to overpay for a less quality product just because we have the same skin color. What I will always do though is share any black owned business I see because someone out there may like their products even if I don't and I want those businesses to succeed.

[@VernardNuncioFields]

Black Ran vs Black Owned are 2 different things.

[@brucetaylor565]

It's hard for me to deal with either one

[@frozenpride8713]

Went to a black owned grocery store and the cashier at self-checkout came and stood behind me and then went through the bags to make sure I scanned everything. I understand they probably get stolen from alot BUT made me feel some type of way. That never happened to me at the usual stores I go to

[@kimeli]

that's because your black, if it was an asian or white guy they will not do that.

[@itsthabomb]

That's fucked up. And they know DAMN well that's what them white folks do to us on a daily basis. Yet have the nerve to adopt their "practices". I guess they must assume that's what makes a good business smh

[@mfdeaths2127]

Oh so like Walmart? Or Costco? Or BJs Or Target? I guess because they did it at the register and not at the door. You have a right to feel some type of way, but I find it curious if black stores has the same practices as traditional stores the black store will be judged more harshly for them. CVS locks up the black hair products because of theft. There's some outrage. The black store locked up the hair products for all races and genders because of theft, they didn't discriminate. The black people of the community wanted them shutdown.

[@NeptuneLady1957]

You complain, yet you go to a Walmart, Sams Club etc. where they check your bags and whether you “feel some type of way” or not, you go drop all you cash with no issue.

[@frozenpride8713]

@NeptuneLady1957 I dont shop at walmart. If that was to happen anywhere else I would stop going there as well. Lady literally stood over my shoulder until I scanned everything and then walked away. Not sure why your making excuses

[@cocomamacita365]

We’re always looking for a deal or the hook up. That goes for the customer as well as the owner. My mom has lived in the same building with a black landlord. She has yet see a licensed Painter or Plummer. Things are never fixed or properly executed. Many black owned mortuaries in LA have shut down. Mis handling bodies, wrong bodies, and stolen clothing and jewelry have caused them to close and be sued.

[@TheJrockfreak]

well said.

[@carebear67street3]

Don’t think black peoples are the only ones doing it! 🧐 Unfortunate truth…

[@KingRaiders]

@@carebear67street3 doesn't matter the conversation is about us.

[@carebear67street3]

@@KingRaiders , I am apart of us, so it matters! Maybe not to you, but it matters to me… therefore, don’t speak for us all as a collective!

[@KingRaiders]

@@carebear67street3I've never said I spoke for anyone. If you're referring to the treatment of black folks by other communities I get it. I just believe the conversation should be about how black folks treat each other.

[@jimmycorlzer9007]

Asians and Arabs whoop black asses in their stores, and we still support them.

[@theresaahart167]

ghetto actions/behavior what do you ********.

[@jimmycorlzer9007]

@@theresaahart167 Shut up, Peckerwood.

[@tyroneaugustine229]

They can't do that here in L.A.!!! It'll be 42992 The Sequel!!!

[@press3048]

This conversation needs to happen way more often. You can go to a Black owned diner and pay 15.99 per plate & bitch & complain the whole time, yet go to Cheddars, Applebee's, Logan's Steakhouse etc & gladly pay 25+ easily . Damn shame

[@chawklitWarrior]

You can usually tell if a restaurant is black owned/managed by the level of customer service...the problem is black workers...they are rude and make their company look ghetto.

[@press3048]

@@chawklitWarrior You should get out more

[@tiamarie1226]

Customer service is key !!! Also we sometimes price gouge and what you are offering is not worth the price or nickel and dime you if you want an extra ketchup. Also sometimes businesses are not well kept outside and inside you have to take pride in how your business looks. Also be on time /or open on time. These are issues I've had with some black businesses not all

[@TrillBill]

If customer service really mattered, then why do we keep going back to non-black businesses who racially abuses us on the regular? It's deeper than "Customer service".

[@tiamarie1226]

@@TrillBill I dont go to these places anymore either when treated bad. I dont even buy certain brands anymore when I feel quality is bad or overpriced for what I got.

[@TrillBill]

@@tiamarie1226 Understood

[@eduardomendes5220]

I agree with Tia. In our community, we must stop price gauging and stop bashing ourselves. I will support a minority-owned business. You are charging a MEAL as the same as 3-star restaurant and the quality and taste are the same as I can make at home . Nope!!

[@Goodieboy]

The most real answers are, 1. Terrible customer service and dealing with customers. I see this also in the older Asian communities businesses, not as much with younger Asian generations. Many blk owned businesses no matter the age just seem unprofessional like they can't even fake good service cause they gotta "keep it real". I've had them answer the phone with "yeah" or dress sloppy. It's this attitude you sense as soon as you walk in and shudder the thought you have to bring an issue or critique... Then communication breaks down and it's like the source awards. 2. Don't know how to price or not understand their target audience. Many act like they just guess a price and many times waaay to high, more than any other place yet expect us to buy just because it's black owned. 3. Don't think outside the box. Not everything needs to be "about the culture". There's enough hair, rims, African art, black clothing and shoe stores. Think of stuff outside the box or foods that mesh well to your area. Just because it's blk owned don't mean blk only. 4. Forget about using profits to put back into the business and they instead buy houses, cars, clothing, etc. Others are wealthy because they reinvest into the company, many blk businesses taste success NOW they want to show off their hard work WAY to early. They end up closing shop soon after not having that extra cash for the hard times. 5. Hiring too many friends and family or only blk folks. Kinds goes back to point 1 but hiring other ethnicities extends your customer base. Unless it's a food place other ethnic groups won't venture into a business that they only see blk folks not because they are prejudice but they feel they may not belong or feel welcomed. Hire multiple ethnicities and HIRE GOOD workers, not someone you think could be cool or fun to be around but someone who will not only work hard but also might help spread word and extend your reach. Unfortunately, the blk community doesn't many times want to hear this as many times many of us are stubborn. We wanna blame white folks, government, each other anyone except ourselves. Until we start making excuses, think outside the box and realize the difference between hood rich and wealth our money will always have such low time in the community. I challenge all black and brown entrepreneurs to fill service needs in your community and take this to heart and you'll see more success.

[@punanny123]

What you wrote could be considered controversial but above all else it is true. We as a community need to fix this ourselves but if you try to you may come to physical harm. If I get bad customer service from anyone including blacks, I just don't go back. Your number 4 comment applies to Indians/ older Chinese, they dress poor with no fancy labels/ jewelry but have lots of money in the bank :)

[@dianachin4849]

The Pink Teacup restaurant has way too much drama LOL

[@donstarlancer]

Thinking outside the box is a great point. I’m a black video game and anime nerd so for me, the only consistent thing I’d consider buying from black owned businesses is food. A few years ago I ordered a Monkey Island mousepad from an artist in London I followed on Twitter. She expedited the shipping since I laughed at her quirky posts and always shared posts of her art. That situation just wasn’t there in the Black community. 🤷‍♂️

[@PinkNintendoDuo87]

You brought up good points. Speaking from personal experience, a beauty supply store I visited happened to be black-owned (with predominantly black workers). I was hesitant at first because it seemed like the space isn’t for me, but the people there were nice and a lot of the products they sell aren’t exclusively for black folks. The shop even has good reviews, so they must be doing something right. (Saying this partly because I’m an occasional hobby cosplayer.)

[@marissawilson4644]

Most Black owned businesses that I see are either hair salons, food, fashion, or art. There are no more black owned grocery stores or anything practical. Then, most do not advertise.

[@cbcbrown88]

I constantly support black businesses in my area, so can't speak for us all... 🤷🏾‍♂️🤷🏾‍♂️🤷🏾‍♂️

[@justinhearst]

Same as well.

[@ebonyausharae2319]

Same I won't even spend my money on an Airbnb if they're not black.

[@ayush885]

4:22 if the Asian shop has good customer service, is professional and welcoming to the extent that this person misses it, why do they refuse to give it their money? Aren't they being racist against Asians?

[@jaynycha1705]

@@ayush885 thats what i thought since she just kept saying she "refuses". Ok. then do your own self righteous nails. *shrug*

[@neovenom9833]

Running a business is hard work, regardless of skin color.

[@Solider7]

Just last week, a Black female psychiatrist was fired from her job after primarily Black women called her place of work after she went on TikTok and trashed Black men, who made up her whole clientele list, directly, and Black women indirectly. There is also a serious issue with the attitudes of Black people in professional fields, as there are other Black professionals still defending her behavior.

[@alal1529]

It's about quality for me! Black businesses have a hard time understanding how to put quality and professionalism in their business model. I've had to criticize these businesses on the quality of their products, services, and experiences too many times! It's gotta stop!

[@carsondouglas8600]

Ever since i needed a place to stay and the few blacks who were in the position didnt rent to me, its over.🙅🏾‍♂️ they was worried about me living better or getting further. The older blacks in particular. younger ones too.

[@williamj.dovejr.8613]

I used a ride share service where the majority of the employees were black. I made the appointment four hours in advance and they were still late. No apologies, no explanations. I called customer service to talk about that and that drivers lacked a sense of urgency. The woman got offended by that, raised her voice, " What do you mean a sense of urgency??? " I didn't back down and reiterated my statement but she refused to address the problem. Now I use Uber/ Lyft only. I wish it was different but this was my experience.

[@chuckdeezy_313]

Money Goes Where Money Is Treated BEST.

[@H2ThaP]

My wife and I went to a black owned beauty store to buy her some hair and some black women were complaining about spending 300-500 dollars on a human hair wig but when we went to an Asian owned beauty store, they’ll buy a 600 dollar wig with a kool aid smile on their faces 🤦🏾‍♂️

[@str8outtajungle255]

😂😂💯💯💯

[@45Dre]

Its deep. And guess what it wont be fixed sadly

[@robertpitts8161]

Black woman need to stop wearing weave in the first place. All we have in the black community is mainly restaurants, churches and salons. Salons are clearly not helping our community in any way because all they are doing is selling somebodys else's hair(really fur) which continues to make non black people billions of dollars, taking the money right our of our communities.

[@rogerb8837]

Your video is right on point. From my experience, in addition to having poor customer service, too many Black own business offices are located in run down communities or in buildings that are not well maintained. This criticism applies to some Black doctor and dentist offices. Their offices are overcrowded and patients often wait 2 or more hours beyond their scheduled appointment time. It wasn’t until I was referred to a White doctor, that I was met with a friendly smile, and seen within 15 minutes of my scheduled appointment. Missing unplanned time from work and not getting paid discourage people from receiving proper preventative medical and dental care. We as a people can and must do better. Thanks for bringing up this topic.

[@KB-un3bt]

Black M.D.s are some of my worse experiences I've had within the medical field. Rude, arrogant, dismissive and hostile. One nearly cost me my life because of their complete lack of care or professionalism. I had one Black doctor that was incredible but she retired and I miss her so much. I now treat all doctors the same, extreme vetting regardless of race or gender.

[@tikaroxanne7286]

Black people are always in competition with one another that’s the problem…with me even if I don’t like a black businesses customer service or whatever I don’t like to leave a bad review unless it is really bad, because I know how hard it is to keep a black business afloat.

[@TheJrockfreak]

From experience most of us seem to not support other Black businesses because there is always the assumption that your either a selling cheap or knockoff products or your charging to much for what your selling and we always want the "hookup" i try to always support black businesses especially in the nerd community

[@anthonyanthonyanty]

This is an argument that’s been here for years. I challenge anyone who wants to combat this problem to first read 2 books by two of our esteemed black scholars. The first book, Black Economic by Dr. Jawanza Kunjufu and lastly Black Labor White Wealth by Dr. Claud Anderson as it will address in-depth our issues related to the above. I’ll end on this note, my mentor once told me that his father told him. “ if a black man does business with a white man he should get taken for all he’s got, because he had no business doing business with him in the first place” that has always resonated with me. RIP. N.V. Davis

[@foreverhungry7777]

The only issue we have is with fucking excuses. Dudes will read some pseudo science over handling their business. Jesus, so many dumb asses in the comments. No wonder shit is fucked up.

[@MisterLowrider]

This is a really good video!! When it comes to black businesses, a lot of blacks can overstep with always wanting to know all the inner workings of black businesses by asking how much things really cost compared to what the mark up is when they'll go into Walmart or target and never once ask the store manager or ceo how much profit they make off each item and will just spend the money. On the owners side, the barbershop for example, it takes 4 hours or more to get a haircut because they don't open on time, and allow others closer acquaintances of theirs to be late for their appointments pushing every one else black and they take frequent breaks just to talk about last night's game or which players being traded where, or how they've gotta leave early to get the new Jordan's coming out. I could give more examples but I'm only giving a few.

[@fireluvr]

I tried to support a black barbershop but he kept raining the price from 20-30 then to 35 $ now I go to a Mexican barbershop for 12$ and look just as good

[@khenmozhione4473]

Black businesses is BAD for me! It’s NOT even about resources It’s just Whack & LACK of EFFORT!!!!!

[@TheAlkebulanTrust]

That is a HUGE lie. Especially if you go to a country that is dominated by Black People. You will see that they support Black businesses. Even in countries where it's not as dominated by Black People you will see Black People supporting Black business. If you own a business and you feel Black People aren't supporting you then you need to look into your PR and Sales and Marketing departments.

[@pyropadmore]

Putting in the effort was the whole point of the video

[@dinkyboss]

It’s not a lie just because it’s not your personal experience. I live in Bedstuy and there’s a ton of black owned business I’d like to support but the attitudes of the people who work there sucks sometimes. It makes it hard to want to deal with them. Plus they over price their items or services beyond reason.

[@TheAlkebulanTrust]

@@dinkyboss if you want to change your experience then be the boss. 🤷🏿‍♂️

[@babyzorilla]

Temperament is an issue. As well as a lack of vision and forward thinking. Lack of awareness of your competition and your market. Could be systematic or could be psychological or both.

[@jadedavis822]

I recall as a kid, my mom having a leak under a sink, so she called the black plumber three times he came back to fix what was suppose to be fixed! It cost 300 in total later she called a white plumber he fixed it for less...I remember this when dealing with blacks in business 🤷🏾‍♀️

[@rootsAlkebu]

But you didn’t let 1 incident prevent you from giving black businesses a chance did you?

[@ToReal4sucaz]

Ghetto, Rude,unprofessional, low quality product!! How about they stop screaming support black owned business and actually learn how to be a professional business owner I don't care if we are the same skin color

[@lamorena6379]

It seems many black owned businesses seem to jack up their prices to ridiculous amounts, even when the quality is not as good as their competitors. I wouldn’t mind paying more for better quality. I’d even pay a little more for equal quality if it’s black owned. But don’t give me equal or worse quality and expect me to pay a much higher price just because it’s black-owned. Owners have a responsibility to their customers.

[@mryardiedescendant]

This comment 100%

[@manfromxproductions4214]

... every single one of us should own a business! If you've not got a business - then how are you going to get richer??? No business - no wealth! (Generally speaking) - it's as simple as that ...

[@FER-is7ft]

❤ I set up a business specifically to serve my community, yet every time I mention my business … Crabs 🦀 in a Barrel. The mean line of questioning begins mainly them tryna negate the legitimacy of my services. I thought going on to pass my National Board Exams would be the final stamp of approval I needed with folks. Yet they come at me harder?! I’m even liability insured & a registered business. So why, how are folks inquiring about my schooling, years of experience, presumptions about how I grew up with money or I’m a scamming bum…or better yet … non-responsive but will shoot me their website to flex [ but we don’t even work in the same industry!] . So why are they so bitter?

[@patienceisalifesaver9582]

I had a dread stylist thin out my dreads, not just one or two damn near my whole dreads that I've been growing for 10years. First Question I asked her was, "Are you ripping my hair" she was quick to say, "No". & continue to thin out my hair. I said, My hair is very thick and full. She said "what you mean" I repeated it, she again said "what you mean". In my mind I'm like, how you don't know what that means when you say you been doing hair for 10years. I was so respectful, I brought people to her, & they stopped going to her as well. I've given her tips, just to show her I'm not who she thinks I am. At the end of it all she completely destroyed my dreads in only 3 visits. Not once did she take accountability. I've been growing my dreads for 10 years, in less than a year she destroyed it.

[@brucelee5576]

Thus video was great ! Straight real talk no BS.

[@GenXican84]

Last time I went to lunch at a soul food joint..the brothas were mean muggin' a messkin...I stick to Messkin food now.

[@ShiningLight411]

The hours of operation are merely suggestions. When we can get that under control, I will be more likely to support.

[@goodsmile5170]

That’s really awful about Oklahoma That Incident is not taught in schools that is so devastating it’s really sad

[@Realest1ne]

I don’t think we necessarily have more haters. Other groups are just on code. We have no code.

[@hahaha23]

No Code is Needed.

[@Realest1ne]

@@hahaha23 Thank you for proving my point 🤦🏾‍♂️

[@punanny123]

I get terrible customer service from Indians/ Arabs (The original slave masters)

[@kidnpigtogether]

Bad attitudes, no acknowledgement in regards to time constraints, lazy, hostile. NO THANK YOU….

[@elainedueshane994]

Its quite ridiculous that Black folks continue to support any other business that not only gives terrible customer service, also doesn't have products that specific to them. Wow Black folks. Why can't Black business owner have the benefit of forgiveness and continued support?

[@tracyhayes6149]

I try, but they have poor customer service, no matter where you go,sorry but true.

[@NathanDawson94]

Speaking for myself, I proudly support Black-owned businesses and look to start my own Black-owned businesses someday. I acknowledge the stereotype of why Black people don’t support Black-owned businesses. Because of 1) being influenced by Dr. Claud Anderson 2) 2020 racial riots, 3) the median net worth of Black America is set to hit $0 in the 2050s, and 4) political socioeconomic benign neglect policies against Black Americans where political representation is absent in the Black community…I’ve felt somewhat of an awakening within myself to do something about it. So, what I did was to start buying black and shopping at Black-owned businesses. Over 90% of black-owned businesses do not have even one employee other than the owners. They are mostly sole-proprietorships. Most people would not view the 90% as a true business (as in a company), but they created a job for themselves. Also, Dr. Claud Anderson (author of PowerNomics) says in economic action #4 to: “Counter the 'Brain Drain' with businesses that aggressively attract Black talent from schools, the government, and corporate America.”Essentially, aspiring black business owners are competing with Government America (e.g. military, FBI, DEA, park rangers), state/city government (police, teachers,), and Corporate America (Fortune 500 companies) to attract Black people as long-term employees. In a report prepared for the Center for Global Policy Solutions, Algernon Austin (2016) observed: Businesses with paid employees have a much greater economic impact than those without employees. The annual sales of businesses without employees are on average only a fraction of the sales of businesses with employees. While there are some firms without employees that are very successful financially, the majority are not. ... 67.3% of firms without employees had annual sales of less than $25,000. Any profits these firms made-if they did make profits-would only be a fraction of the total sales. This means that many firms without employees do not make enough to keep their owners and their owners’ families out of poverty if the firm is the owner’s sole source of income. On the other hand, a majority (57.9 percent) of businesses with paid employees had annual sales of more than $249,999. It is more likely that these firms are earning profits for their owners. Most black business owners in the 21st century are first-generation business owners since the end of the Jim Crow era. Prior to Jim Crow, Black-owned family businesses were more easily passed from the parent to the child. After Jim Crow, we abandoned are businesses to shop at White-owned small businesses and Corporate America and lost the entrepreneurial spirit. In the book E-Myth Revisited, Michael Gerber (a Jewish man) dispels the myths surrounding starting your own business and shows how commonplace assumptions can get in the way of running a business. Gerber draws the vital, often overlooked distinction between working on your business and working in your business (sole-proprietor).

[@MsGorella]

It is a complicated problem. I have found customer service to be an issue that would make me leave any business. Some Black service businesses for example take you for granted. They think it is OK to make you wait an hour for the service because they are running late and have over booked. On the other hand there are Black businesses. my local health food store, for example, that I have purchased from for many years. Warm smile, gracious personality, clean establishment is a plus.

[@CribNotes]

Yeah, it's kind of weird. I hate corporate influence so I support local businesses whenever I can. I go to a black owned sandwich shop which makes a good one, but the husband/wife owners barely look at me when I'm in the shop waiting. I'm sure I would go there more often if the vibe was better.

[@vandwelling5894]

I try VERY hard to support black businesses. However, my experiences with owner's not showing up on time and/or ar all. No phone call or text for their absence. This behavior is disrespectful, does not value my time or me as a customer. Poor customer service. Some days I just don't want the bs.

[@aragorn1780]

I've been to black owned businesses with enthusiastic owners/employees and got experiences that were honestly unmatched that I'd love to give more of my money to, they really go above and beyond with a strong work ethic that just make you feel really valued as a customer, I'd even love to say they're probably the norm based on my experiences with black owned businesses and even black employees and coworkers at other businesses, like if anything I have a "positive stereotype" of black business owners truly caring about their work and putting all the effort in (I'll relate one story of how I had to get a pair of kinda expensive dress boots fixed, the owner of the shoe repair shop was a black man in his 60s who did a phenomenal job and had an energy about him that made you love the guy after meeting him only once, he REALLY cared about his work and his shop was open for some 30-40 years and honestly he deserves the success!) but I've run into a fair share of stereotypically bad ones too, and not only is the service bad but it's uniquely bad like you wouldn't tolerate such bad service anywhere else, and I can understand why that can put people off even if this is just a minority of them

[@blackconclave1962]

I stay in Little Rock. Black business get much love here. Maybe ppl stay in fucked up places. Idk🤷🏾‍♂️

[@lizzyg0816]

Many Chinese takeout and buffet places are Chinese owned, so to say, but they don't have this type of issue. With other minority owned businesses, I rarely hear it is Asian owned, or Latino owned.

[@lamelwatson5132]

CUSTOMER SERVICE!!! Too Many People Don't Know The Difference Between "Being Of Service" Verses "Servitude" I'm Looking To Get In And Out Before The Mindless Chatting Takes Over And Your Attitude Kicks In!!!

[@comedianseenoevil6986]

The service has to match the products and the products and not every black business is the same. I will say that customer service within the black community is one sided and the seller is usually the aggressor after a disagreement

[@romecottrell6444]

Very good video I am happy for watching the video. We need to learn from our mistakes, and learn to move forward as African -Americans who lives in the U.S.A. 🇺🇲 .

[@Spritegod07]

This is the truth it be always ghetto asf no matter if you in a rich area or not

[@SHANNEL805]

I have experienced a black business owner over charge me for food at his restaurant . Might I add I am black! I go out my way to support them. But I noticed he never over charged his white or Hispanic customers.

[@bl1429]

I've found that poor blacks, want blacks who have something from hard work, want you to share with them, even though they won't help themselves. From renting to blacks in the community, I've learned a hard lesson, and had to sell my properties in the community. I disassociated myself from them, only associating with people who are my mental, and financial equals. Never looked back out of survival.

[@edwinkirkland8856]

A shame to say, but truth

[@ZapataE]

Honest and spot on ✊🏿.

[@waywhite7665]

The world is 50/50

[@waywhite7665]

They made you to believed they are honest. The world is 50/50

[@truebetold65]

There's no planes, trains, automobiles, computers, boats, or motorcycles made by us to sell to us.

[@lt3074]

i llove supporting black business but i'm not supporting any business that does bad business. i will spend my money were i'm valued , respected. and have what i want and need. as a people we need to do better.

[@nancymosby7369]

Not buying from any business if I don’t like the product 😊

[@bettysteve322716]

sorry, you lost me at "cultural appropriation". It's the human way and every *PERSON* is guilty of appropriating things, only the (real) Amish haven't moved on with the times. Everyone wears trousers, l wonder who's appropriating who's culture, ditto shoe's, watches, the list of things people around the world have decided "this is a good idea" and adopted, it is called "progression", the opposite to stagnancy, but in today's "I'm a victim/who has the most "victim points" wins" society, it's all about LOOKING for "microaggressions" to be a victim of, people need to harden the fuck up. simples.

[@neilpeters9463]

And then them same black people say black people complain that black people don't support black bussiness

[@rudygoofysrh]

I think all Black owned businesses should have a professional consultant come in and evaluate their business on a frequent basis such as every 6 months or 1 year at least. It should be utilized to improve their business and their relationships with new and old customers.

[@guillermoelnino]

and of course y ou want daddy government (aka the tax payers) to pay for all that for yo ur benefit.

[@neshaoinspopolk4417]

🤔 An experience I know all too well as a customer & a business owner

[@gsentinel4821]

Trust me, “ UNPROFESSIONAL “is unfortunately not necessarily a stereotype - I speak from long experience in corporate business.

[@baddad63rt5505]

Great info...thanks CH.

[@KennethBrown-k2y]

Most new black business hire in the community and most of them never worked a real job, before. Dealing with all the things that go with it. I used to work retail, clothing and in the funeral home sector. And, one time I told a boss, who like to bully his staff. Until one day he tried it on me. And, I told him if I can work eight hours a day, dealing with the devil I can deal with you. Once, when it interfere with my down time then I would really, have a problem with that. And, I never had a problem with him from that day on.

[@army8212]

Why is it every time we start to address modern day problems, we always bring up the past from 100 to 200 years ago. Remember the past, respect the past but we must not live in the past. This is 2023 so let's focus on what we do control and the future that we can make. Let's address the horrible service and attitudes that we have to deal with constantly at Black own business. What do Tulsa Oklahoma in 1921 has to do with bad service? Let's take accountability and stop deflecting everything and making excuses. Run a business and not the Victim Olympics.

[@curtisalleyne3710]

I'm a black owned business in East London for the early thirty seven years I hear the stereotypes all the time our staff have been very helpful in fact the rudeness has been by some blacks who themselves don't understand what being business entails the younger generations I think understand this philosophy some have done very well for themselves especially in the online market each one teach one is the only way but for those who wanna be taught

[@chadmorgan9593]

True. Some blacks people have poor attitudes and service. But, the fact that anti-blackness is all over the world, I still prefer to support black people. Whites Koreans Other Asians Jews (Ashkenazi & Mizrahi) Palestinians Arabs Indians Latinos, etc In every group, our people are looked down on with disgust and contempt. We are globally hated, simply for having dark skin.

[@invisableobserver]

I'm glad they listed as black owned so I know not to purchase from them

[@suavebola06]

I go to a black barbershop for a 3oclock appointment. When I get there,he's cutting the guy hair, who had a damn 1oclock appointment. Professionalism at its WORST!!.🤨😡👎🏽

[@punanny123]

You comment made me smile and think about the Jamaican barber shop I used to go in London. The older barber would stop cutting my hair to look at women at least 6 times during a haircut by pepping through the blinds as the barbershop was on a busy road. On more than 1 occasion he said ' Me soon come ,me deh pon a likkle break'...Then went to a back room for 10 - 15 mins to eat rice n peas/ brown stew chicken. As a 12-year-old at the time I thought that's how things were :)

[@Thedetoxman]

The Root of it all is that we forgive others who have always mis treated us. Secondly we dong LOVE OUR OWN.

[@michaelballard3364]

I personally support & spend my Coin in Black Business every chance I get No matter what! ❤️🖤💚😊

[@JohnDoe-fx9eb]

When I go in a black owned business and everybody is acting just as gangsta and ghetto as the street I just came in from, I'll walk right back out and shop at Dollar Tree. Yall need to pull your pants up.

[@whatssogoodaboutindy6696]

Besides Barbershops, I haven't had any bad experience with black businesses. But I can imagine the crappier black businesses treat the non-black customers better. And obviously that Tulsa bombing was obviously facts which may explain why black are rare or overlooked. And the end of the day the black man and occasionally black woman are the last race the white or any non black want to help out (to be kind). All because of some old ass race wars that began long before slavery. All black families need their own business. The other races will let the black man know in a hurry that they are not going to save them whether you are an honest hard worker or not.

[@janschild]

I look for two things when I patronize a business: 1) Good product/service 2) Good customer service . If a business can provide those two things and they’re black-owned, bully for them. I hold all businesses to the same standard and I won’t be shamed for it.

[@Rawkstar1960]

Customer service and quality of the product are the only thing that will keep people coming back - Or drive them away. I’ll give every business a chance regardless of skin color or whatever. I’m a long term multi cultural shopper before that was even a term. My go to lunch destination for years was a place where I was always perceived as out of place but I ate like a king and the food and the service was second to none. Sadly, I was one of only a few that tipped. Sometimes goes both ways.

[@mr.unconventional886]

I’d rather spend with an unprofessional black than an unprofessional anything else. We get treated terribly anyway. Time and efficiency is the real issue. #BlackWallStreet. My home.

[@Tabatha2023-u6t]

Open Late, Close Early. Close to pick up kids from school...etc. Please open yourselves UP to constructive criticism! and improve!

[@robertstimmel1100]

No one cares who owns a business. Provide the best product with the best service at the best price

[@themadblackking4687]

I haven’t had any bad issues supporting black businesses !

[@danaripley1200]

Two main reasons I don't frequent Black businesses? Funky attitudes and bad service.

[@Mutatedchromosomes333]

We need our own social media platform. Spread the word and push it to make it happen. I mean one for the black community owned by a black American not a partially black one.

[@benlow8675]

Ultimately the black community needs to come together and see themselves as one first. That's the only way to build wealth that lasts. It is fine to say generational trauma etc but every race has their own version of trauma (e.g. Nanking massacre, Civil War) and at some point if you subscribe to that narrative strongly it becomes a crutch and an excuse for your failures rather than being honest with yourself and be better. I mean, it is clear that the fixes for black businesses are simple...nicer customer service and more professionalism. Every business is hard work no matter how you dice it at the end of the day. Maybe a solution is to have black business mentorship program but not just black on black but rather asian and black, white and black etc. Once you have a first generation of strong black businesses they can go on and mentor others.

[@guillermoelnino]

They're already a hive mind. of course they see themselves as one.

[@sharonpage8462]

Thank you for this video.

[@unkorichie2029]

Another example of The Bell Curve in full effect...Intelligence Quotient...smart people run efficient, successful businesses..

[@jamesmays796]

The black man is under a powerful spell of the colonial nations in America. Fact actually. James in America Chicago ✊👊🤔🤨🧐💌