Why I May Never Buy Another Car From Carvana - My Carvana Experience

Buying a car through Carvana was the easiest vehicle purchase I’ve ever made. Until it wasn’t. The process is simple enough, but some of the headaches may not be worth the “convenience.”
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[@RoseMichels]

I really enjoyed this honest review of Carvana. You presented it fairly (both sides) and I appreciated that. Was glad that they made most of it right with you via the warranty but you're spot on about what they don't tell/show you ahead of time. If anything, I think your strongest message that I got was to do your due diligence and check it out COMPLETELY! Finally, my husband is a truck driver so I really appreciated your comments about not taking it out on the driver. I think it's aged my husband 20 years. LOL

[@theNebrAlien]

Thank you for the feedback!!

[@drew6116]

Oh that's an epic line 'Going broke can get kind of expensive'. I have a relative who bought a used car at some local dealer in Jacksonville FL with an insane high APR, likely due to weak credit. The total cost of the car by the end of the loan long, long loan was going to be so many thousands more than the 10k sale price that my mom offered to buy the car for her out right now. That interest rate would have run her and her husband dry.

[@karensewell7730]

I laughed for 5 minutes about the raw dog handshake in 2022! That was hilarious!! I APPRECIATE the video. I'm making my first purchase from Carvana but they claim they can't deliver the automobile so I have to drive 2 hours to pick it up. Like you, this was an impulse buy, but I truly needed a 2nd 'round town because the gas is just too expensive for an SUV. I was already delayed for the sale due to the tint being over the legal limits. Carvana stated they would remove the tint since it would not pass inspection. I'm praying that is done correctly!! I will let you know how it all went afterwards if you'd like. I will try to video as much as possible. Thanks for all the helpful info!! Raw dog handshake!!! Hysterical! 😂

[@gerson-v-w5b]

Dang. They fixed all the issues and they worked with you on all your concerns. If that happened to me I would be happy with the fact that they worked with me and ended up fixing all the stuff. But everybody is different.

[@bogieman101]

I will add an experience with Carvana. I used them to sell my car. I did not want to deal with strangers coming to look at my car and the price close to $40K meant most wouldn't be able to buy it, headaches carrying to banks letting them appraise it etc. Gave Carvana a chance unseen to purchase. They offered $5K more for it than local car dealers and the price was more than I gave for it 3 1/2 years ago. Was an absolutely seamless experience. No lien, so the driver handed with the check, I signed a few docs, and away she went. Now, I kept checking the website to see my car and see what they listed it for. When I looked over the pictures, I saw what others have said. Car had NO dents, dings etc, but did have small amount of road rash chips. That was not shown, but a couple of paint chips that was not on the car when they picked it up was shown. Car sold in a day. For me the selling experience could not have been better, but after seeing how they should defects, I would not purchase a car from them.

[@BrianR2395]

Thank you for sharing this experience. I'm 72 years old and looking to buy my first ever used car. Your experience had just enough of a happy ending to make me still want to try Carvana if only for the ease of the buying process..

[@benjamin4394]

Carvana was an absolute SHITE experience for me as well. Trade in process seemed to go without a hitch - after ordering vehicle number 1 - it was delayed 4 times for delivery. The last delivery day came and they called at 9am saying we're on the way. 10 minutes later they called and said "car won't crank....battery is new so we don't know what's wrong. It'll be at least 2 more weeks". I canceled that order and found a different one. Placed the order - another 4 delayed delivery dates came and went. After the last delivery date passed, I got a phone call from the finance company that I purchased by trade in from (VW Beetle) asking if the VW had been stolen. When I said no, they informed me that it had been listed for sale via Carvana! They didn't even have possession of the trade at this point nor did they have the title. When I called Carvana I was informed that they had no knowledge of this (of course not). I then asked where my car was at this point in the shipping process and was told that it was in Naples Florida. I live in Georgia. It was coming from Arizona. I was then told that it would be in Georgia in 2 days. 2 days later I received a call stating that the delivery was AGAIN delayed - this time it was because they didn't know the physical location of the car nor did they have a way of locating it until it arrived at one of their many "processing centers". So - my Lexus which was supposedly in Florida was in fact M.I.A. It was at this point that I called my finance company on a conference call to have them ask Carvana why they had already listed my trade on their site as being for sale. They attempted to deny that they had but soon thereafter they admitted saying that it was to facilitate a faster turn around time. Maybe this is why people are having so many title / registration issues. Curious. It was at this point that I told Carvana to stuff it up their tailpipe and went to a local BMW dealer. I purchased a 2018 BMW X3 for the same asking price as a 2014 Lexus RX 350 - at 5% APR vs Carvana's 14.5% APR. No down payment vs Carvana wanting $1k down. The BMW also still had the factory warranty left as well as a 3 year BMW service and maintenance plan. I guess what I'm saying is that Carvana is crap and you can find MUCH better deals at a traditional brick and mortar dealership.

[@trentbishop7531]

I just bought a a car they said my car was ready to pick up on my way to pick up the car I got a call saying my car wasn’t ready they said window cracked or something I call customer service they said oh my car isn’t even at the vending machine a whole bunch of lies

[@108bobman]

You can swap the car 2 times. The second car gets the 7 day test drive, but the 3rd car is as is. So honestly, if you swap once and don't like it, just return it. I see a lot of mixed reviews with older cars with more history from carvana and I just bought a 2022 car from them, so heres to hoping I get a positive experience. Worse case, similar to you, I will just use their failsafes.

[@Livnglrg]

Did you get your car? If so how’s it going so far?

[@108bobman]

@@Livnglrg i changed my mind on the carvana deal lol. Found the same car, but 2023 and new for not much more. Car was an 2022 Elantra N and it was $35k on carvana with 10k miles. I got the 2023 for $36k otd with 15 miles on it.

[@valerowoman]

There ya go you did the right thing

[@keithhernandez4319]

When I see stuff like this on a used car and I think about how much they’re asking for used cars these days it makes me sick

[@bradashworth4371]

I always wondered how Carvana was, I found your channel off the Terminix videos because I’m actually in the process for a Pest Control Position. Keep up the reviews man. Need more brutal honesty in the world when it comes to these big head companies.

[@theNebrAlien]

Thank you, Brad! Will do

[@snufflehound]

Bought a 2015 Toyota Venza XLE (3.5L V6) with 39k for $22.7k from Carvana a month ago. Car was immaculate, and looks and runs like new. No squeaks, no blemishes, and car drives as quiet and smooth as a dream. I love this car! With tax, title, registration, and delivery ($500) the total came to around $26k. I had to pay delivery because the only available low-mileage Venzas were out of state. I traded in my 2013 Venza with 90k for $17.5k which I thought was quite reasonable. Getting the registration (plates) and title was a hassle due to Carvana's glitchy software. For example, we had to submit the insurance docs 3 times, the phone rep (from India apparently) seemed as confused as I was. The software repeatedly confirmed receipt of the insurance docs only to claim I needed to upload same in the next step of the process. Finally got everything straightened out (after hours on the phone). The registration arrived in about 2 weeks and the title arrived in a month after purchase. All in all I am happy with this purchase and would consider going with Carvana in the future.

[@meadmaker4525]

There was a lot of shady stuff going on with your purchase from Carvana. I've been considering them, but their trade-in offer on my truck is kind of garbage, and reviews of people's experiences with them have been all over the place. Ironically, this isn't the first video I've seen on purchasing a car from Carvana where there was a bunch of over-spray and a half-a$$ paint job trying to hide damage that wasn't listed on the "clean CARFAX." It's good they covered the repair of a lot of those things under their warranty, but the car should never have arrived in that condition in the first place. I'm all for the whole "buy a car with an app and avoid the dealer" thing, but they've gotta do better than that. Smh.

[@jdub929]

Bought two Toyotas from Carvana. Mine came as advertised and I'm 100% happy. I hope Carvana survives or another similar style company comes around to replace them. I will never walk into another dealership again. I'd rather pay extra to avoid all that scamming that comes from buying from a dealership. Btw, get your own financing because Carvanas finance rate is way too high.

[@Livnglrg]

I’ve had my car since black Friday and had no problems so far. They said I will have my registration by January 1st so we will see… I also hope they don’t go under I want to buy another car from them.

[@Slow_Gixxer]

@@Livnglrgdid you get your registration?

[@Livnglrg]

@@Slow_Gixxer yes, it took three weeks to get it.

[@runenrayray9574]

I just bout my ram from carvana, and I'm super happy with what I got. Yeah, there's minor scratches, but what do you expect. They are selling used vehicles. Cosmetics imperfections are my least worries. As long as I know I have a few years with the car, I'm good 👍

[@Livnglrg]

@@runenrayray9574 I also had some minor scratches and a very light ding. The scratches came out with some rubbing compound and a buff. My car got dinged the first month so took it to paint less dent repair. We found a third ding while there and got it all fixed for $60. My car looks brand new now.

[@KyraSchaeffer]

His reflection @ 8:45 😂 He's like damn you got played. But thank you for the video. I'm concidering purchasing from Carvana but now know to fully inspect upon arrival!

[@theNebrAlien]

😂😂

[@Livnglrg]

Don’t let them take it off the vehicle until you look underneath to check for damage. I asked my driver for a few minutes to walk around the car before off loading. My car had the three scratches that they advertised but I found a small ding that wasn’t.

[@MrDrkNoir]

Reasonable gripe. When i bought my 2015 Outlander sport, i did a thorough check with the vin number for accidents and other concerns. No accidents and no recalls on my model. My experience with Carvana was not bad. I didnt have a strong option to shop because my car was out of service and my I worried about my fair credit forcing me to up more money for down payment to get a low monthly payment, with 11% interest rate. However nothing beats in person shopping. You wouldve saw all you saw and made a decision then and there to negotiate and not be thrown off guard. When i pay this car off and decided to get another one, without the worry of needing a car asap, yeah i would go in person.

[@actfray]

Thank you for this video. I may be buying a Honda CR-V from my local Carvana, and if I do, I'll be paying cash and picking it up myself. No delivery or financing for me. But I'll be sure to inspect the car for hidden damage just as you did with yours.

[@SheriseMarie]

I’ve bought 2 cars from Carvana in Tempe az within the last 7 years BOTH times my cars had undisclosed damage. They only fixed the first cars’ damages which was back in 2018. When I bought the second car Dec 2023 to replace the first one, I disclosed damages at pick up and filed the claim within the timeframe I was denied and stuck with the car. Their interest rates are also insanely high compared to what I got approved with from CarMax. Just purchased a third car a few days ago from CarMax. CarMax was way more flexible and willing to fix some minor stuff on my car that wasn’t disclosed but honestly I was able to just do it myself. Never ever buy a car from Carvana 😅

[@JanetK-b6f]

Totally was looking at that location too. Thanks for the heads up

[@nkechifrank8235]

Thank you for this video! I was thinking of skipping the dealership and getting my teens a car from Carvana. I often wondered about the inspections and how true they are. Sometimes I’ll go to dealership websites and view cars, once I go see the car, there are more cosmetic damages than advertised -whether it is due to the light, or view of the car. I’ll stick to what I know and go buy in person. The consequence of that is being harassed by salespeople and the walk of shame (God forbid). Best of luck and I hope you’re enjoying the Flex now!

[@blueridgebikeman]

Did I hear you say your interest rate is 18%? On a used car/declining-in-value asset? That sounds like a recipe for getting clipped.

[@razailpeeler3223]

I know I'm a year late in seeing your video bud, but I appreciate your honesty and thorough review. I do have a delivery set for this Friday. So, watching this lets me know what to expect and how to handle existing damage. Thank you, man. You do well at this review thing! I'm hopeful that my experience is decent. I'm anxious. lol

[@Skai40]

How Did it go.

[@Tashell904]

How did it go?

[@brianadams8748]

That gives me another outlook and thought about buying a vehicle from them. Thank you for your insight.

[@jenniewilliams1668]

Thanks for the very clear and entertaining introduction to (for me at least) the new world of car sales. I feel good about the fact that they did OK the work that you documented needed to be done, Frankly, as an old school woman I don't think I would have been able to write up the damages quite as quickly while the driver was waiting to move on. Super interesting. I think "...may never buy..." is just about right for this - and yet I may! Was a Carfax report done on that car I wonder? Warmest regards Jennie

[@shellcode]

Man that’s too bad, I had a great experience with them two years ago and still have the car today going strong. I guess it’s pretty hit or miss

[@theNebrAlien]

Yeah and honestly, it's like I said... I'm old school. I'm going to need to see the car up front before making any other commitments.

[@Royal109618]

Still good?

[@mcm740]

I would have sent that car back the day I received it if that's allowed

[@jazziecat2354]

Thanks for doing this we girls need all the help we can get!!

[@rachelharper3778]

I had a very similar experience buying a 2013 BMW 328i from Carvana in July 2021. The car's front bumper was obviously repaired/repainted and the texture does not match the rest of the car which I notice every time I wash the f-ing car at least twice a week. Also have a piss poor windshield replacement, and I think the tires were potentially from 2013. It needed a new battery about 6 months in and I replaced the tires 9 months in. Overall the car has been great other than this but I'm 100% with you in Carvana's inspection being total BS. That being said, the Carfax doesn't show any accidents so my guess is that there's no chance Carvana will report a car as showing indications it was in an accident or had body work if it's not recorded anywhere. Your channel is great, I think you & your videos are far more eloquent and engaging than so many other you tubers I've watched discussing similar topics.

[@theNebrAlien]

Thank you so much! I'm glad you are enjoying the videos. And I appreciate the feedback / comment

[@matthewdameron8746]

I bought a Subaru Legacy through Carvana and it had been repainted also. It was literally like yours with all of the over spray, there's tape lines, paint on the passenger side headlight and the paint doesn't match in some areas and none of which was mentioned on their site before purchase. The delivery driver spoke zero english, I call Carvana and to return it and there was $1500 cash delivery fee to do so, so I had to keep it because I literally gave them what I had as a down payment, but that didn't matter anyways because the delivery driver was gone before I even got of the phone with them.

[@rell4474]

😮😮😮 woooaahhh ... I'm speechless. That's seriously AWFUL

[@maxreaper25]

Dude you are articulate, funny, and of course I judged you for being bankrupt, but I love you nonetheless. Keep making videos and keep stacking your money, doing what you gotta do to stay on top of your business, and most importantly being yourself. Thanks for the advice!

[@theNebrAlien]

Thank you! And believe me, nobody is harder on me than me for going bankrupt. But, I chop it up to experience. I really appreciate the comment!

[@arturopuebla4924]

Lmao judge people like you really somebody. You a peon. You nobody to have opinion on anyone

[@Rockinthehill]

I've never Bought a car from Carvana BUT I have sold them 9 nine of my cars and each of these transactions was awesome and now they want to buy my newest car a 2022 Tucson for 2k over what I paid for it at the dealer last month

[@theNebrAlien]

That's awesome!

[@keithhernandez4319]

With me, I was going to purchase a 2013 Chevy Camaro from Carvana. It was in three counties over from me here in California. They were gonna ship it to me for free but they couldn’t get me decent financing and they were saying I was gonna have to put a very sizable down payment even though my credit score is over 800 so I just decided not to purchase the vehicle.

[@mvlogs1955]

They sublet the "Paint Job" to Uncle Billy Bob's Paint & Auto Body Center that operates out of a barn??? They just blew primer everywhere. Thank you for this video. I was considering looking into Carvana.

[@Isaac-ec3sb]

I can tell you off rip from experience as a former car hauler/truck driver for carvana for 3 years. Never buy a car from them. Most if not all vehicles bought are repos with damage. Auction cars. And used cars from people who poorly took care of their vehicles. They buy vehicles with 100,000 miles that are 2009-2012 vehicles and sell them for triple or quadruple for a what it’s worth. Need more information or want a interview. Hit me up. I always got the scoop

[@theNebrAlien]

I would actually be very interested in interviewing a former employee. Get your perspective. Hit me on my email of you're interested. [e-mail]

[@RNigroRN]

Will they let me come to their location and test drive the thing?

[@jaykafcas4342]

Yikes!!!!

[@ChasingYonci]

😳

[@ChasingYonci]

@@theNebrAlien did you end up talking to the former delivery driver?

[@antscott6895]

You did an excellent job reporting this information for be car buyers I really appreciate the help

[@jordanj9233]

The mileage was likely higher because they’d already sold it to someone else who decided to return it.

[@Hiim0094]

Lmao “next thing you know I got a ford flex being doordashed to my house” 🤣

[@SchizophrenicGamer]

You worked at a CarMax car dealership, and then paid 18% interest on a car in financing........ That doesn't add up. There's no way you'd fall for that if you knew better.

[@theNebrAlien]

Fall for it? Lol. I signed up for it. I wasn't duped. I have terrible credit at the moment. I had to take what I can get. After some payments are made and my credit improves I'll be able to refinance for a better rate.

[@alphadrone06-aerialimagery47]

Our experience with Carvana was terrible. The delivery time was from 11am-2pm EST. 2pm passes, but we get no call, no notification, nothing. We call to follow up, and were told to wait another hour or so. Carvana would not give us a valid ETA on the late delivery. Calling this unprofessional and a lack of customer focus is an understatement. We would not recommend buying or selling a car from Carvana.

[@maebarr1955]

Purchased a 2014 Mercedes slk, with clean Carfax. I paid over 28,000 for my car. my entire car is covered with horrible white splotchy areas from the t. and Carvana said “not our responsibility”. They do not stand behind their auto sales. I was told my 100 day warranty was up. I took it to a car body garage and they said the paint and topcoat was not done properly. I’m working with the BBB, Attorney Generals office and most likely will have to take them to small claims court. This car has been wrecked then covered up. Why paint an entire car, if it’s not been wrecked? Their carfax reports are worthless

[@19hundoc47]

Yea carvana sucks. They damaged my car unloading it from the truck, more damage than disclosed online. Took the car in for a 3rd party pre purchase inspection and it was leaking power steering fluid all over. So much for their 150 point inspection. Steering rack went out and was a 2300 dollar repair, silver rock their warranty company paid for it without hassle luckily. Won’t buy from them again. You better find all the issues with the car, they are hoping you won’t find the problems

[@adrianhernandez6528]

Dang son 18% is wild!

[@theNebrAlien]

No Vaseline...

[@lightofthewrld777]

They give you the cleaning supplies to remove the overspray specs yourself 😂

[@theNebrAlien]

Lol.. yeah. ArmorAll should take primer overspray right off. 🤣🤣

[@lightofthewrld777]

@@theNebrAlien My sister got her first car through Carvana, as she’s new to the process. Instead of walking into a stealership and being a victim of sleazy sales, Carvana was the best choice for her. Congrats on your ride bro!

[@theNebrAlien]

@@lightofthewrld777 Carvana offers some great safeguards. I think a lot of people benefit from their service. Thank you for your Comments!

[@Livnglrg]

He should have refused delivery period.

[@simonbelmont4332]

Has anybody in this comment section had any issues with the title and registration? The ban in Illinois has me a little apprehensive and as I scroll through the content, that issue comes up often.

[@Livnglrg]

From what I’ve read it really depends on state. Also you can see if they have an actual title on Carfax.

[@Danky70]

Thank you so much for this video. I will not buy from Carvana. I do not have the time for foolishness.

[@ravipeiris4388]

I do like the Flex and I drive a V12 Maybach. The Flex is definitely a practical car.

[@mahanaimrobles206]

Nice video, sheeesh that vehicle was definitely not what it was listed as.

[@CC-tv3en]

What warranty are you referring to? The included 400 mile warranty? Or did you purchase their extended warranty?

[@princeofnortho]

Still need to grab a beer hahaha!!! Still digging the content man

[@theNebrAlien]

Thank you bro! One of these days I'll catch up to you on the ole subscriber count! lol, but seriously... From one Omaha content creator to another, I appreciate the support. Let's lock this city down! We should definitely collab in the future and get that beer.

[@princeofnortho]

@@theNebrAlien message me on my Instagram bro!!!!

[@nicoboiardo3612]

100 he was he didn't have no experience and they probably have a reconditioned Center for all these cars where they prep them all under is used to do that they're like one of the best in Jersey they have like seven locations their cars are good but they are reconditioned centers they just have spray booths and they get over spray all over the cars in Orange Peel and I bet you that's what that problem is right there

[@raleighfuller2110]

What about the fact that you left out that they didn't give you the title for the car?

[@qurratulain4870]

Do not listen to this guy...carvana is the best...screw the local car dealers scumbags...carvana is very honest in their transactions..love them..keep up good work carvana.

[@AD-zy4qw]

WOW! Great video. Lesson, never buy unseen.

[@ArtByKenny615]

My car from carvana was great for 2 weeks then the electrical started going crazy. Now trying to get rid of it without screwing myself financially

[@thomashudson3694]

I bought the car I have now on car round and not too long ago 2013 Honda Fit 34000 miles So far so good I put $6000 down Hopefully you haven't paid off here in about 6 months Just doing door - with it

[@nicoboiardo3612]

You said you financed the car how did the financing work cuz I'm going to finance to pay a higher interest rate with what I'm looking at the car it shows the monthly payment so how do they come up with that monthly payment with the tax and the delivery if they don't know what your credit score is and some of the cars look at that it says zero down you put money down

[@theNebrAlien]

I'm not sure how they come up with the final numbers before running your credit. But what I can say, at least in my case, was that the monthly payment they showed me on the app when I was still searching for a vehicles was pretty close to what I ended up getting after I purchased the car.

[@nicoboiardo3612]

Okay thank you

[@user-lm3bp6gu5p]

He great video!!Can you please tell me the process you went threw with them on the insurance claim.Did you go threw Carvana or did you have to to threw Silver Rock insurance?And did you call them yhe same day with the problems you noticed?Thank you so much im looking for a car on Carvana also but just so worried thank you

[@theNebrAlien]

That silver rock place is the one that handles all the claims afterwards. I don't remember the exact process, but there was a link to it on the Carvana website I believe. And yes, I submitted those for repair the same day. Most of the complaints were covered.

[@CeeCashback149]

Hey did you have to put a down payment and is the experience similar to a dealership as far as in say upon approval can u get any car u want or u have to get the one you apply for?

[@theNebrAlien]

I didn't have to do a down payment on my car. You aren't locked into any specific car until you sign paperwork. So after approval for a loan you would be able to shop around. But it's better to pick the car you really want and then get approval on that vehicle. Because if there's a big price difference between cars they may have to run your credit again to make sure you will still be approved for a bigger amount.

[@CeeCashback149]

@@theNebrAlien that’s not bad I rather go with those odds than a dealership how about the interest rates with a good score are they decent through Carvana bank? I’m considering of giving them a shot sorry for all the questions

[@theNebrAlien]

All good. Carvana will probably not have the "best" interest rates. But I'm sure they are in line with traditional dealerships when it comes to good credit rates.

[@zeprute6486]

I've continuously heard Carvana will allow you to switch out the car you didn't like for another. But are you trading it for another of the same car for the same price?

[@theNebrAlien]

You do have to stick to the highest limit you're approved for. But, when you return a car you're basically starting the process over again. It doesn't have to be the same thing, nor does it have to be the same price.

[@Rubijoyal]

I would have thrown this car back. It seems that buying cars on Carvana seems to be very hit or miss. Inspections seem to be very sloppy as well. Warrantees seem to be very solid though. I heard of another guy buying a Jeep Cherokee with their warrantee and paid less then 20K for it and took his warrantee to the dealership and got 10K of repairs for FREE.

[@mjgutierrez]

Probably no collision occurred, but it definitely sounds like a domestic situation. Sounds like rage damage. Broken windshield and maybe keyed paint all repaired.

[@theNebrAlien]

I kind of thought that might be the case too. Or some kind of storm damage

[@michelle692day]

Thankyou!

[@saikik7750]

3:25 bros gotta reevaluate his shopping habits

[@TheSlowEcoboost]

I’m new to cars but wanted a cool car so I went to buy a c6 corvette 2011 38k miles and oh boy was it fun, so a little history is in Miami currently it’s flooding from rain but this is in Hollywood where it’s pouring terribly, I get to the test drive, it looks amazing odd that the windows were both down before hand which you should note, they said let’s start the car for you, the car took 10 seconds to crank to start, red flag of starter or battery needing replacement, alright noted took on during the drive after revving the engine thought I heard an odd sound but idk what it was, noted, then took a look at the tires the front right one was getting pretty close to bald, final part that was a deal breaker, it started raining I put up my left window I hear a odd crunching sound like the motor was dying, I put up the right an even louder sound but the window only went up about 20% of the way, it’s raining terribly obviously we went back right away due to water getting in, and boy did a shit show start,Carvana didn’t have anywhere to move the car that wasn’t inside so the car got no shade or anything from the rain for about a hour straight I literally saw a puddle forming in the passenger seat and gave up on the car, the workers did nothing to prevent the rain from getting in they had umbrellas and jackets decided not to stay near it after failing to find tape for a garbage bag, and shield it at least, they said it’s better off being rejected anyways, I’m giving Carvana another shot and ordered a 2009 c6 corvette 26k miles with a chip on the hood and a scratched side mirror pray for me 😭

[@JohnnyFox-g9d]

Do NOT finance through Carvana. They might as well be loan sharks. I have decent credit, not super high because I don't use cards and haven't had a car note in 5 years but they gave me 27% APR... I'm refinancing the second I decide to the keep the car lol

[@Tz4k]

I was thinking about instead of doing delivery I was going to do pick up since it’s cheaper

[@johnnycalderon9951]

I just got a car from carvana and I rather them over these used car salesman trying to upsell me all this bs. Plus they were 2k 3k under what most dealers wanted. In person only works if u know about cars.

[@rubencastillo2927]

The Carvana in San Jose stores its cars outside with the tow trucks across the street from the granite powder rock quarry. In the homeless encampments. They even have a bi-monthly group hire process. Once a day someone gets fired there. Turnstile

[@iandtexarkana4549]

Carvana still has the best used car buying experience of all: 100 days repair warranty and 7 days return policy. Which used car dealerships offer those terms?

[@MAD-DUKE]

Breaking a Caliber isn't a big deal, just replace it, easy peasy to replace anything related to the wheel. Buy the parts, have the tools, get a stool and just sit there and replace.

[@theNebrAlien]

I appreciate the comment! I didn't actually break the caliper. Just pulled the front of it off on accident and leaked some fluid. But, it made for a good little bit. I just wanted something newer... And bigger

[@jaykafcas4342]

Regardless of newer or bigger.. 18%??? DAYUM. Not worth the credit. There’s more sane ways to rebuild your credit. I think you just want to be a baller for under $20k. Nope.

[@jaykafcas4342]

Sadly, why you NEVER buy a car from there is they do zulch to the vehicles and primarily focus on individuals just like you!! The car sale is not the prize. Your debt is. They actually sell you to a broker!!! No wonder the 18%!!!

[@JobyJoby-iw2wr]

Carvana (and everybody else is after me to buy my immaculate, low mileage 2019 Ranger Lariat and 2020 300S 5.7. Not interested. NEVER buy a car sight unseen. I bought a collector/special interest car several years back from a reputable dealer - no money changed hands until I drove 700 miles and inspected it - found it as advertised and I bought a certified bank check locally.

[@fullsendz3236]

hey brother! is there a chance you could talk about what to say to get carvana to fix the issues they didnt disclose in the listing of their car? picking up my car in 6 days and am very nervous about the condition of the vehicle

[@theNebrAlien]

You do have that 7 day return policy. Day 1 look it over front to back and see what they may have missed. Also, BE SURE TO CHECK ODOMETER. Make sure it matches the paperwork within a few miles. Then they will have you go online to submit pictures of damages and explanations. They have instructions on how to do that with the new car paperwork. It takes a day or two to see if the damages are approved for repairs, so it is important to submit it quickly before the 7 day return expires. And if they decide to deny the repairs, then it's up to you to decide if you want to live with them, or return it and try again. Hope this helps!

[@fullsendz3236]

@@theNebrAlien thankyou sir, I took notes in your video no joke! Hopefully they take good care of me

[@Matthew-wn8oq]

Why would you keep that thing? To keep it because you were going on a trip is crazy. Carvana is legally responsible for that rental car. If you're not an attorney people just give up on filing law suits. 9 times out of 10 the car dealer will settle long before going to court on a case they are going to lose. They will just sell it to someone else that won't take them to court.

[@angeredsmile2]

Hey did you work in the Omaha store?

[@angeredsmile2]

*CarMax

[@theNebrAlien]

I did

[@b.dwaynearmstrong577]

The average profit on a vehicle from Carvana is around $3800. People are getting screwed in my opinion.

[@dripzzfromabove6823]

Carvana was created because of the pandemic and no one being able to leave their home no one should be excited that a car company or any restaurant comes to you, it should have always been this way with this option. Carvana should absolutely be willing to lower your price they should not wait until the pandemic Rally's backup to start really caring about how they assist people, it is not a good look to only do what is necessary when it's in high demand. Give good customer experience always

[@estebanrodriguez1792]

How long did it take to get the registration?

[@theNebrAlien]

It took a few weeks. I had to pay for it and they reimbursed my for it

[@estebanrodriguez1792]

@@theNebrAlien How long is a few weeks? Which location did you purchase from? The one in Michigan is in trouble lol!

[@theNebrAlien]

@@estebanrodriguez1792 Ordered from Kansas City. I can remember the exact timeline. It took at least 3 weeks, possibly 4. But they got it to me before the temporary tags expired.

[@rnt45t1]

I think this video might make Dave Ramsey lose his mind.

[@Art_V101]

I sure hope you put a large down,financing a car thats definitely overpriced with over 100K miles at 18% interest sounds like a doom situation.I can understand buying a super low mileage Toyota as you know youll finish paying it before you start getting thousand dollar nechanic bills while still paying it.

[@RyZak23]

I tried getting the financing and it said my minimum amount down would be… 59 thousand dollars lol…wut? 😂

[@theNebrAlien]

Damn! You trying to buy a Bugatti?

[@calecollins8110]

Have bought 4 so far no problems…fingers crossed

[@mrdesignertuts]

did u need a driver license

[@calecollins8110]

@@mrdesignertuts yes of course

[@elliott3991]

the ford flex has the dumbest cargo area design, ok, well maybe the new sequoia's are worse.. In the flex The wheel well third row cupholder areas come in high and narrow, such you can't fit golf clubs across the cargo area longer than a hybrid. Its like it has a deep slot you would slide a coffin in. I would never plan on making a trip in a used car I just got.

[@NoBoyaLib]

seems just like a complainer got the car for cheap everything fixed and had a return window. Then had the audacity to say he wont buy again give me a break

[@richardstidham2191]

I Would sent rite back the Dealerships wants us to be HONEST then why can't be HONEST.as well.🤨

[@jackpalczynski7884]

You should not have kept it. Yes, you'd have to rent a car to go to Texas but getting an unlimited mile rental, who cares. The bad repaint means something was repaired that you'll never know what it was. Do you have 3 inch thick bondo? Sorry....nope. If you watch car fax, you'll see the accident show up in a year. I bought a car once that obviously had a blend in the paint so knew the front end had been repaired. It took car fax 3 years for it to show up.

[@Blingbosss]

Carvana is a rip off and the customer service sucks I just got a truck from them and it had issues right away also that warranty company Silverrock is a scam they don’t want to honor their contract I’m ready to Sue!!! This whole ordeal has given me a headache and I hope doesn’t lead to other health issues like a stroke or heart attack from stressing over this bad experience 😂

[@filibertollamas6094]

DONT EVER EVER EVER buy a car from Carvana After 4 reschedules I had enough of there BS and I Canceled the car and it took me days to get that car ready for purchase and it was immediately removed from my account in seconds!! the biggest slap on the face you'd ever receive trying to buy a car like you'd receive better customer service at a Dealer! so SAD

[@Unpopularopinion1960]

You filed for bankruptcy, you have limited options so be happy you got approved in the first place.

[@TheOzthewiz]

Since Carvana lied about the condition of the vehicle, I would have DEMANDED a COMPLETE re-paint (at a quality bodyshop) OR a FULL refund!

[@theNebrAlien]

You're right. But, I really just should have returned it. I really don't have any regrets though. Car is still running strong. No major issues thus far.

[@Stu-f592]

Oh yes, not great credit is not fun!

[@Ka-pj8rx]

18%? :/

[@yasinnabi]

People who are complaining that their income is low or they deserve higher salary, they should create more value in the market. Update yourself with high income skills to be able to create more value into the market place to be paid well. a fellow creator.,.,.,.

[@theNebrAlien]

I agree with this statement, but curious how it is relevant to the Carvana video I posted? I offer similar advice in other videos, but don't think I touch on that subject on this video

[@markmelville6670]

would have sent that sucker back asap.

[@patrickphippspa584]

I think you were a sucker for moving forward with Carvana. They keep trying to buy my car but won't provide any live person to speak to. Something just doesn't feel right and I'm NOT going to have this experience and end up making my own KZbin video about the horrors of Carvana and/or CarMax which is WORSE than Carvana. At this point in time, Scotty Kilmer says they are all but bankrupt themselves. You're in good company it would seem.

[@rell4474]

SCOTTY KILMAR ALL THE WAY BABY 🎉🎉🎉

[@jeffreytroublefield4265]

If you accepted this car at 18% then you took the car because you had no choice.

[@sterlingpless9280]

Dont buy one from here they dont even fix them the door handle on one fell off... Vana all the way overpay for a piece of trash...

[@Ricko1962]

Classic buyers remorse causing the person to blame someone else for their failures.

[@theNebrAlien]

You don't see any value in a video that could show people what look for? Especially people who have no background in auto body? Because it seems like a lot of people appreciate me sharing my experience

[@Ricko1962]

@@theNebrAlien no I do not because people are paid every day to make bad reviews about businesses and on top of that I honestly think you are a product of society trying to take down businesses or someone else so they can feel like they are a part of something when they have nothing.

[@kenngross5306]

Carvana Sucks! I bought a 2022 Toyota Highlander and they never delivered it. They kept pushing and rescheduling the delivery date. I bought through CarMax and that experience was awesome. Now I am waiting to get my cash payment back from the crooks at Carvana.

[@kayschwartz4410]

that truck has been wrecked...its so obvious

[@dominicmenna2097]

I’m sorry all of this absolutely unacceptable the paint is not correct broken trim pieces then they give you a gift basket 🧺 to basically say here here’s your car that most likely was in a car accident now clean it up look up carvana horror stories then it’s over the odometer and then messing with the odometer I woulda told them pack that bad boy up

[@theNebrAlien]

I hear you! Still no regrets on my end for keeping the car, but... Probably won't buy my next one from them. Thank you for the comment!

[@samkitty5894]

Every used car, no matter who is selling it, has a dirty little secret. You will find it out soon after you buy it. NO ONE ever sells good, reliable, dependable, fun to drive car. Price on used cars has never been higher. For only few thousands more you can get a new Japanese made car with full warranty, and be headache free for years and years.