Why ICA keeps rejecting my passport photo?! | MS Kaypoh

Are you still waiting for your passport?
We went behind the scenes at ICA to find out what happens after you submit your passport application.
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[@flagel552]

wah Sera seems like a really nice person sia, usually ICA officers q strict/serious/straight-laced ppl

[@captainbroady]

She seems considerably young so maybe that's why? XD

[@p.amesther]

Haha, she’s my cousin and she is a very pleasant person in private too!

[@ssvegeto1610]

@@p.amesther she single? Asking for a friend =)

[@WilliamTan-rl2rn]

​@@captainbroady😊pkkkk

[@Harrave]

I had mine renewed (still the old 5 year validity) just months before Covid went global, enlisted for NS, and then ORDed with the current economy, I probably won't be going anywhere anytime soon, might be the first time in my life my passport expires 100% clean and untouched by immigration authorities.

[@loksuriyaa_gamingyt1374]

sucks man you should go overseas when possible

[@odechan9659]

Go JB at least!

[@Jo-lz4ie]

Didn’t know Ica take the extra step to salvage the photo! Tyvm

[@aisharamat6977]

Awesome video! I like the Mothership "Kaypoh" concept. Please "Kaypoh" more!

[@anujchandkapoor]

Yes absolutely it's worth it. It puts a smile on everyone rich, poor, young or old everyone feels good and we all deserve a good smile 😊.

[@Just_me152]

Just go to photo shop and pay only $12, you can ask for digital copy for online passport application, so far me and my family didn’t get rejected, process is about 6 weeks and now already collected. Taking passport photo with your own is too troublesome

[@toprockersg]

sara so cute

[@roochiepoo]

0:55 that kid with the squeaky shoes damn funny

[@josephinecolond8933]

I submitted my passport application for new passport on 20th May 2022 till now I check it says pending. NO email or call from ICA

[@Hs5687]

If hvg trouble with Passport Photo then Change Your Voting Preferences 😊

[@wildanusman]

Your posing in a way of 'black and white of Michael Jackson's' was great!!!!!

[@audeamus7388]

So so grateful for these officers. They managed to salvage my trip due to my lost passport

[@Crow-ip1zd]

Bibity bobity passport expire how go overseas

[@georgewin7243]

These ladies have so much air on their noses while talking lol

[@johny2967]

Where is Andrew?

[@noproblematallmate]

Twins get to use each others' passport?

[@LittlePanda888]

Erm. Fingerprint will be different what... Now need to scan face, scan eyes, scan fingers...

[@samchu5335]

can use each other’s photo perhaps but not passport

[@natalieho7599]

Collecting at the post office is free now? I remember having to pay $10 last year to collect at the post office

[@Jason-ps2sc]

Bro am I the only one ms actually make super lame joke

[@Jxviero]

My Passport Expired 2021

[@rxLEE]

Nice video. I like the reporter. :)

[@arioseli16]

Lauren is so funny🤣🤣🤣

[@starshine9836]

I was rejected once cuz I smiled with teeth showing a little

[@BK8MoneyMaker]

I can tell their workload from Sera's dark circle

[@HumdrumSingaporeanREACTS]

😮

[@HumdrumSingaporeanREACTS]

😯

[@lexiew6525]

I tot u need to show both ears for passport photos. Not sure if u can pass with the reporter posture.

[@dorkiecookie]

No need!! One of my ears is covered by hair

[@joergkalisch7749]

The rejection rate at the airport is bigger problem. The supporting Auntie yelled at me to remove my glasses 🤓. Problem however is that the biometric chip in my passport has a record with glasses. Sooo - . Glasses off ? No go. Glasses on ? All good 😊

[@victorecholima]

your glasses is an accessory only and its not part of your facial features. that's the reason why you are required to remove your glasses and present your face to the officer for verification. this is international rules if you read through immigration websites for countries. its all down to the approving officer.

[@joergkalisch7749]

@@victorecholima I am talking about the automated system. Works with glasses and NOT without as it compares the camera image with the stored biometric one in the passport chip 😀

[@cherriemay528]

Either invalid or already damaged 😅

[@pinghuazheng1672]

没钱什么地方都不去！

[@ryanyoutube7315]

How about investing in better photo qualifying software at the point of online submission. ;)

[@Unteroffizier]

No need, all available freeware software can do the job.

[@shariffaabdulrahman2516]

Please read passport photos requirements from ICA website

[@isxuanhere]

Mine expired in 2021 Feb. Only renewed it around May of 2022. Currently waiting to receive my passport!

[@starshine9836]

Still waiting???😲

[@isxuanhere]

@@starshine9836 no la, approved alr. Just that the slots for collecting is quite long.

[@isxuanhere]

It took about 3 months of waiting but its all good as I’m only travelling in dec

[@starshine9836]

@@isxuanhere so patient. I submitted end April, got in 6 weeks.

[@raymondtay9442]

I submitted on 7 July (hard copy application form). Ready for collection end of July (approx 3 weeks). However the earliest collection date available at Tampines P O is 30 August. In other words, 3 weeks for it to be ready and 1 month to queue to collect. Fortunately the application went through smoothly without any photo rejection, otherwise....don't know how long more to wait.

[@pokmerb444]

Aiyo. Baby's boy boy who parents is him why didn't holding ✋✋✋ let him walking alone

[@_ftinftinii9906]

The parent walking behind.

[@pokmerb444]

@@_ftinftinii9906 ok understand. Tq

[@sdqsdq6274]

of course 5 k passport , expired 5 year, blame yourself when you want to earn $$

[@ytbe578]

BORING!!!

[@ssvegeto1610]

Your mother is boring la