Why is building observability platform (still) so hard? | PlatformCon 2023

Any organization seriously pursuing "you write it, you run it" in 2023 is probably considering platform engineering. Observability is a necessary part of that strategy, but building the right observability platform for an organization is (still) hard. Why?
Observability is a key aspect of every platform engineering strategy, but it remains very difficult to create and maintain the observability-specific parts of an Internal Developer Platform.
This talk will look at three fundamental aspects of observability that render useless platform tools and techniques that are effective in other areas:
- Insight: observability's unobservable goal
- Mere mortals need to see the data they're observing to be confident in their changes-which means GUIs, not text editors
- There's just a lot to configure, and as-code tooling isn't sharp enough to let platform team(s) divide and conquer
Speaker: sam boyer
Principal Engineer, Grafana Labs
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