Why some stores are bringing back human cashiers

  Рет қаралды 123,453

Good Morning America

Good Morning America

6 ай бұрын

"GMA" takes a look at the self-checkout backlash, which has prompted some retailers to ditch automated registers for a more human touch.
READ MORE: tinyurl.com/4umbbf76
SUBSCRIBE: bit.ly/2Zq0dU5
SIGN UP to get the daily GMA Wake-Up Newsletter:
gma.abc/2Vzcd5j
VISIT GMA: www.goodmorningamerica.com
FOLLOW:
TikTok: / gma
Instagram: / goodmorningamerica
Facebook: / goodmorningamerica
Threads: www.threads.net/@goodmorninga...
X: / gma
#retail #shopping #selfcheckout #target #gma

Пікірлер: 565
@jeansherwood2428
@jeansherwood2428 6 ай бұрын
I worked as a cashier in major retail stores for years. It is a horrible job. I hope that there will be a rise in pay for cashiers, since human cashiers deter theft.
@ericsprado4631
@ericsprado4631 6 ай бұрын
you're right. my friend worked for Safeway for years ,got treated like shit, and barely got minimum wage for retirement.. Hire GOOD people, pay them a fair wage and the country will benefit..
@tenossos
@tenossos 6 ай бұрын
Hire more cashiers, then raise prices to pay for it.
@sw4692
@sw4692 6 ай бұрын
I have worked as a cashier and floor associate and still I do enjoy speaking to a friendly service agent who can tell me about specials or how I should store some foods.
@Fluer-de-Lis
@Fluer-de-Lis 6 ай бұрын
I loved my cashier time with my repeat customers, but it was low paying and the Managers didn’t appreciate us.
@theirmom4723
@theirmom4723 6 ай бұрын
@@tenossos The prices are going up regardless.
@ThraxMan84
@ThraxMan84 6 ай бұрын
I like the self checkouts. 1. No conversations. 2. You are not asked if you wanna donate to a charity, well you just push a button. 3. You are not judged on what you buy or asked questions about it. 4. Regular checkout lines are too long when you just have a couple of items. 5. Fast and convenient. 6. Bag my own stuff “correctly”. 7. Lines are relatively short due to small orders. 8. In and out, no pleasantries. 9. I like having options. 10. I can use as many plastic bags as I want without getting dirty looks from a cashier when I want something double bagged. One last note, when you buy a restricted item like beer and whatnot, you have to wait for the attendant to check your ID. All in all, more pros than cons.
@jbjacobs9514
@jbjacobs9514 6 ай бұрын
I think I am in love with you.
@fugazi-ki9rr
@fugazi-ki9rr 6 ай бұрын
That's how it started, for me, but ended up not being so fluid and enjoyable. After all the positive aspects, comes the negative ones, with each of the above assertions. Good luck, but Get back to us, with your updates. 🫤
@davidcorliss
@davidcorliss 6 ай бұрын
11. You don't have to worry if the cashier had the hands down their pants scratching their privates before you got in their line
@bstaznkid4lyfe392
@bstaznkid4lyfe392 6 ай бұрын
Don't trust donate to a charity..You'll never know where the money is donating to..
@thebandit7623
@thebandit7623 6 ай бұрын
This is a list of anti social person. Have it delivered to your house instead.
@sassyone82
@sassyone82 6 ай бұрын
I don’t necessarily need conversation with a human to pay for my groceries. I like to check out as quick as possible and the self checkout option allows me to do this. Despite the frustration of machine errors and such, I still prefer it over going into an actual cashier check out line.🤷🏽‍♀️
@sutthirak
@sutthirak 6 ай бұрын
I understand what you mean. Long line at the actual cashier as they were chatting!
@ghostbird92
@ghostbird92 6 ай бұрын
If you have like 5 items that can easily be scanned, self-checkout is ideal. The only annoying part is when the people in front of you take forever.
@lee9604
@lee9604 6 ай бұрын
And you can go as slow as you want to make sure the amounts are correct. When the cashier does it, it's hard to follow on the screen as it zips by so fast.
@Zoolama34709
@Zoolama34709 5 ай бұрын
Not me! That’s why depression and anxiety has gone up in our country due to to much technology!! I rather have a human help me than a dam machine 🤦🏽‍♀️ As it supposed to be! I might only use the self checkout if I have one or two items!
@Zoolama34709
@Zoolama34709 5 ай бұрын
@@ghostbird92Is called life dude! Pick your battles🤦🏽‍♀️
@MrMajid070
@MrMajid070 6 ай бұрын
Self checkout is easy, fast, and convenient. I also don't want to have small talk with the cashier. I just wanna pay for my stuff and go.
@dannigro8794
@dannigro8794 6 ай бұрын
Not if you have a lot of items. And half the time you don’t even have to have small talk they do all the work for you and you’re in and you’re out a lot of the time with self check out you have to get an employee anyway if there’s a problem with something.
@famramos3476
@famramos3476 5 ай бұрын
Is still faster than regular cashier.​@@dannigro8794
@Zoolama34709
@Zoolama34709 5 ай бұрын
Typical Gen Z American 🤦🏽‍♀️
@MrMajid070
@MrMajid070 5 ай бұрын
​@@Zoolama34709I'm 49. 😎
@Ultimate-Guardian.
@Ultimate-Guardian. 5 ай бұрын
Same here.
@courtneycarroll9798
@courtneycarroll9798 6 ай бұрын
I ran to my local grocery store the other day for rolls, salad dressing, and a bag of candy. 3 items. I still had to stand in the self checkout like for 10mins as people with full grocery carts were ahead of me. Self checkouts should be for quick purchases. If you are doing your weekly shopping, go to a cashier for your 10-15min checkout and don't make the quick line longer than it needs to be.
@desiv1170
@desiv1170 6 ай бұрын
To be fair, that's up to the store. If it says max 10-15 items, then it's a quick purchase line. If it doesn't, then it's not. The store controls that. The customer is following the rules.
@jbjacobs9514
@jbjacobs9514 6 ай бұрын
I admit I have done that; however, I am faster with 24 items than most are with one, because I worked them before. I use them all the time and whiz right through unless the bossy computer gets too bossy and doesn't want to accept a scan or some idiot in front of me scanned meat and left the juice all over the counter that no one washes anymore. I understand your frustration with someone who has a lot of stuff in front of you or someone who has one item and doesn't know how to use scan and has to call the person over. Also, I let a few people in front of me if I see they have 1 or 2 things because I have more.
@fugazi-ki9rr
@fugazi-ki9rr 6 ай бұрын
These stores need to implement more efficient strategies and services. Large signage for expess lines, etc. Don't offer self checkouts and there won't be none. Companies who value their employees, value their customers, and visa versa. I used to always use self checkout, no matter how many items, but I no longer shop there and only where they only have cashier employees. I rather have humans employed and understand not everything perfectly flows in my favor. That's just life. The store employees I deal with appreciate me appreciating them. The main component is to reciprocate common courtesy, at all times.
@dannyt7269
@dannyt7269 6 ай бұрын
I only use self checkout if I don’t have much. That said, when they only have 3 cashiers, people gonna go wherever is fastest.
@codecaine
@codecaine 6 ай бұрын
😂
@frizzledphoenix6670
@frizzledphoenix6670 6 ай бұрын
I like to get In and out! If you're busy/running late it's a great option! Glad there are people who enjoy the interaction. To each their own. I would definitely ask to increase enforcement of the 10-15 items or less rule. That's where things get backed up with lines.
@catherinebrown7299
@catherinebrown7299 6 ай бұрын
I love self-checkout. I've been using it for years. I recently tried checking out with a cashier and she totally over rung several of my items, adding more than I actually had. Because of the high bill, I checked it and when I told her, we then went to customer service where she then removed all of the extra's. I swore never again to use a Walmart cashier. Plus cashier's are much slower and do not bag my items how they should be bagged. So self-checkout is the way for me.
@rara1800
@rara1800 6 ай бұрын
“If I’m going to do the work give me a discount” 😂😂😂 By the way they like a chatty cashier??? Are they nuts??? 😂😂
@kennielsen3896
@kennielsen3896 6 ай бұрын
I worked as a produce clerk in the early 80's in southern California when if you worked full-time, paid enough to buy a modest house. I left in '84 to pursue a master's degree out of state, with my boss trying to convince me to stay, saying I could make a good living without a degree. LOL. Went on to work as a mental health clinician, and shortly thereafter law school, and switching between practicing law and going back to mental health a few times. Thank God I didn't listen to the store manager.
@freddiemac327
@freddiemac327 6 ай бұрын
Self-checkouts are quick and simple to use. Just learn how to use them and always be prepared. I find there's more human error than technical error. Don't pick up items from they are on the scale. Save double bagging until after you have paid. Don't attempt to purchase something without a fully intact bar code. Pay attention. People making mistakes, disputing prices, using a ton of coupons, or are up to something shady are what hold up the lines. Those are the people that need to go to a cashier instead. Those are the longest lines because people focus more on chatting than getting in and out of the store.
@KennyRyman
@KennyRyman 6 ай бұрын
I shop at Kogers the Store manger told me they not taking them out....
@freddiemac327
@freddiemac327 6 ай бұрын
@@KennyRyman I love self checkouts because I know how to use them. I've worked retail and I go grocery shopping often. The only time I encounter a back up at a self checkout is when there's human error. My local store just increased how many self check out lanes they have. No matter what day of the week, I am always in and out without a long wait. I love it
@KennyRyman
@KennyRyman 6 ай бұрын
@@freddiemac327 I used them all the time. I was told from GM of Kogers they adding more this coming Summer 2024. As for Target they just update there Checkouts and they are adding more soon. And there NO Limit items at target or Kogers.. HEB yes.... GMA don't know what they talking about...
@KennyRyman
@KennyRyman 6 ай бұрын
Kogers just add Video Cam at the Self out...
@freddiemac327
@freddiemac327 6 ай бұрын
@@KennyRyman at stores I've worked at, there have always been surveillance on the self checkouts. Unfortunately, there are people in this world who steal.
@mztweety1374
@mztweety1374 6 ай бұрын
I like to get in and get out and that’s when I have to go to the store. No long ass waits, and no conversation …Thieves have screwed it up for everybody.
@rhondaalan8436
@rhondaalan8436 6 ай бұрын
What did you think would happen, it’s like the store is free to thieves
@djaftermath4313
@djaftermath4313 6 ай бұрын
They usually do
@FactionExpert
@FactionExpert 5 ай бұрын
most good thieves will buy the expensive stuff but steal like idk a cup or something dumb af either for fun/ possibly a movement against self checkouts but idk@@rhondaalan8436
@Gurkan8994
@Gurkan8994 6 ай бұрын
In Sweden we have portable scanners that you can activate using your membership card. You can then scan each item as you pick them off the shelf. Once you’re ready to checkout you drop off the scanner at the charging port, scan your membership card at the self-checkout screen and it’ll bring up all the groceries you scanned. Takes like 20 seconds to get through checkout and we’ve had this system for about the last 15 years
@dontbanmebrodontbanme5403
@dontbanmebrodontbanme5403 6 ай бұрын
We have that at one of the stores I go to as well, but it's too glitchy, so no one uses it.
@eatpigsnot
@eatpigsnot 6 ай бұрын
that works well in a first world country like Sweden. for endless reasons it will not work in america
@x-men69-96
@x-men69-96 6 ай бұрын
In Amazon US store, you don't have to scan anything. Just pick up from the shelves. They will charge your credit card when you walk ou of the store
@eatpigsnot
@eatpigsnot 6 ай бұрын
how do they do that? must you swipe a card to get in the store?@@x-men69-96
@user-hu3ze4yw4q
@user-hu3ze4yw4q 6 ай бұрын
We can scan on our phones at Sam’s Warehouse.
@tomk4484
@tomk4484 6 ай бұрын
I miss the professional cashiers they had up until a few years ago at my local supermarket. They were super fast, didn’t waste time talking but yet were very polite. Just took a couple of minutes to get through a full cart. The decisions stores made in shifting to mostly self checkouts are misguided. Shoppers in general do not purchase as much when they know they have to use self checkouts.(especially when they don’t provide a large area to work it). I know I don’t.
@jackiewiczwebdesign
@jackiewiczwebdesign 6 ай бұрын
I love self checkout. I just hate when people with a cart full of items use self checkout and hold everyone up.
@cbeaucrawford
@cbeaucrawford 6 ай бұрын
I live an hour from the grocery store. I like to scan and pack my own groceries so I can separate the frozen and refrigerated and produce to put in thermal bags. Otherwise I am out in the parking lot repacking everything and it's a waste of time. I'm as fast as the clerk but I can bag groceries much better than them with nothing squished or damaged.
@moretoknowshow1887
@moretoknowshow1887 6 ай бұрын
100% agree. Self checkout is for 10 items or less..
@_w_w_
@_w_w_ 5 ай бұрын
I don't think it's an issue of cartful of things. There are a lot of slow people - uneducated or old people... they are just sooooooo slow. I think the rule is that if you are old or uneducated, use human cashier...and normal people can use self checkout.
@MotoAtheist
@MotoAtheist 5 ай бұрын
@@_w_w_ People in general have no self awareness or situational awareness. They simply lack the ability to understand the world doesn't revolve around them and that other people are trying to get things done. These people have all the time in the world to be in everyone's way everywhere they go, just a complete menace to society.
@Lzrdman91
@Lzrdman91 6 ай бұрын
They should make a lane for introverts, it might be a good compromise
@codycraven1465
@codycraven1465 6 ай бұрын
I personally hate human interaction at the store. I would much rather go into a store, purchase what I need, pay and get the heck outta there. I don’t care about having a conversation with someone I don’t know and I hate small talk. It’s a waste of my time. I hope that stores keep self checkouts but use new technologies to deter theft & loss.
@Zoolama34709
@Zoolama34709 5 ай бұрын
Typical Gen Z American!!!
@Zoolama34709
@Zoolama34709 5 ай бұрын
I rather have that human connection than a dam machine!!!!
@mightytaiger3000
@mightytaiger3000 5 ай бұрын
Yikes
@RoeMaker
@RoeMaker 5 ай бұрын
I'm gen-x and feel the same way. Don't ask me how I'm doing and i won't ask you how you doing, keep this thing moving. My ice cream is melting.
@Notthetea943
@Notthetea943 6 ай бұрын
Yes, self-checkout should be for those quick in and out purchases. There are so many cashier lanes at Walmart and half the time only like 1 or 2 are in use. Hopefully, this will stop theft and promote a friendly cashier experience. Companies have been getting away with not training cashiers in customer service skills as well. At some store if you do go to a cashier other than Publix, the cashiers are so rude. They don't want to deal with any nuances such as using a coupon or too much items. I've had one cashier see the amount of items I had, turned to the cashier next to him and said you know I don't like scanning big purchases and walked off leaving the other cashier with no option but to assist. Enfamil sends coupons through the mail for formula and not everyone gets assistant to buy formula so what do you do use it! It took nearly 30 mins for the cashier to figure out how to use it. They also are almost always staring at their phones instead of taking the time to say hi. There's pros and cons for both methods.
@Kim-427
@Kim-427 6 ай бұрын
Not to offend anyone but my problem is slow people that are awkward with self- checkout. They hold up the line because they don’t know what they’re doing. They want to use it because they’re in a hurry but you can tell that they aren’t savvy at using it. I can take self-checkout or leave them really.
@danijones819
@danijones819 6 ай бұрын
work on that patience
@MotoAtheist
@MotoAtheist 5 ай бұрын
People in general have no self awareness or situational awareness. They simply lack the ability to understand the world doesn't revolve around them and that other people are trying to get things done. These people have all the time in the world to be in everyone's way everywhere they go, just a complete menace to society.
@magicworld3242
@magicworld3242 5 ай бұрын
If a cashier is gossiping about everybody else's business. She's also gossiping to everybody else about (your) business.
@tiltheendoftim3
@tiltheendoftim3 6 ай бұрын
Such a bad idea. When I go into the store, I don’t wanna talk to anyone…especially rude cashiers that most of the time don’t say hello or thank you
@JephthahOnyemma
@JephthahOnyemma 5 ай бұрын
Maybe the Cashiers don't also want to talk to anyone.
@demonking24
@demonking24 5 ай бұрын
Last year, I paid for something twice over the machine that gave me an error message and i thought the transaction didn’t go through. Earlier today, someone didn’t pay for their groceries when I wasn’t able to scan my items. I’d be happy to see companies lose money over self checkouts.
@fytghggyungf7601
@fytghggyungf7601 6 ай бұрын
I love self checkout. I hate having to interact with people ❤
@briandeschene8424
@briandeschene8424 5 ай бұрын
Use your phone and have it delivered and you won’t even have to go outside where all the “icky” people live.
@WarMachineGuy09
@WarMachineGuy09 6 ай бұрын
The only thing I really hate is when at Walmart when i go to the self check out the left side is closed and the right side is opened. The next day the left side Credit cards only and the right side cash only! How about open both self checkout and get the day going little faster
@jbjacobs9514
@jbjacobs9514 6 ай бұрын
That is what you get for going to WMART.
@wellsaidgoodheadfred9843
@wellsaidgoodheadfred9843 6 ай бұрын
I love self-checkout, I find them super easy to do.
@crowsandravens8998
@crowsandravens8998 6 ай бұрын
They are annoying as hell.
@SurrealKangaroo
@SurrealKangaroo 6 ай бұрын
I only like self check outs if I’m buying a couple things. I don’t want to bring a week’s worth of groceries through the self check out.
@spaceballs44
@spaceballs44 6 ай бұрын
I’m happy using self checkout. Not much of a talker.
@celebrityrog
@celebrityrog 6 ай бұрын
I prefer self check out. It’s usually faster I like no interactions and know how to do it efficiently. But funny how companies are too poor to pay higher wages but have money to hire cashiers?
@FlyBoyMT
@FlyBoyMT 6 ай бұрын
I didn’t know that many people hated self-checkout. Ever since they were implemented, I’ve always found them to be more convenient than not. Usually the lines go by faster than regular checkout because there’s 5-6 machines for one line, vs the long line waiting one by one for the cashier. I also like the flexibility of bagging items myself because the baggers don’t always bag items smartly, squishing fragile and perishable items under heavier and bulkier items. With self-checkout, I find my purchases go through less damage by the time I get it back home. The only frustrating part is when stores make use of the scale so it detects you moving things around and accuses you of removing items from the scale…but a lot of stores are removing that function now, especially supermarkets. Going through the payment prompts is pretty straightforward for the normal person with an average IQ. I really can’t imagine all the backlash on them. I usually prefer to use them to get in and out quickly.
@BWater-yq3jx
@BWater-yq3jx 6 ай бұрын
Yep it's the bagging. I'll even separate the items into separate piles on the belt, say that's how many bags I want it to go into, and then watch them stuff it all into one bag, ffs. Apparently their wages are quite low; I guess you get what you pay for. 😬
@dubrob210
@dubrob210 6 ай бұрын
Their only good if you have a couple things. But if I buy over a hundred dollars in grocery I want someone to bag it.
@FlyBoyMT
@FlyBoyMT 6 ай бұрын
@@dubrob210 A good tip would be to separate your items by section in the cart….produce, frozen, dry goods, etc…..then when it comes time to bag, you just scan by section and it’s quicker that way. Rather than just stuffing everything on the cart then you gotta dig for them. That takes too much time. A lot of the times, the cashier doesn’t have a bagger, so you gotta watch them scan everything and pile it up on the other side, then figure out how to bag items one by one. That will double the time and then you have to watch the long line of people behind you giving you the stink eye. With self-checkout, i just scan, and drop it into the bag. It takes wayyyy less time, even with more items.
@ShinKyuubi
@ShinKyuubi 3 ай бұрын
@@FlyBoyMT Your making the assumption that EVERY self-checkout is gonna have a conveyer belt, not all of the places do and even then I've bagged my own groceries while the casher is checking out the rest of them so I can clear up space for more of the groceries to come down. I personally prefer having a human and abhor the use of self checkout for anything over 10 items as I find it stupid, I also like to talk to people from time to time...funny that isn't it? I want ACTUAL human interaction unlike a lot of the comments I see here.
@thestudentat101
@thestudentat101 6 ай бұрын
Some of us love and prefer self check out.
@user-ub5go8gt4u
@user-ub5go8gt4u 6 ай бұрын
What do you mean bringing them back? They never left. There are no stores that run completely by self-checkout machines. Self-checkouts are optional.
@freemagicfun
@freemagicfun 6 ай бұрын
Depends on the store. Many times I have been to Home Depot with zero human registers open. I abandon my cart and walk out. Sometimes a manager will see me, and ring me up personally. 😎
@hentisenti
@hentisenti 6 ай бұрын
Self check out should never be looked at as a way to replace and layoff Real Person Cashiers. Should be looked at as those 20 item or fewer lanes
@ShinKyuubi
@ShinKyuubi 3 ай бұрын
I'd say 10 or less, once you hit 15-20 that's a "go to person checkout instead of self checkout" situation in my eyes. I've gone to my Walmart around the holidays and back in the 90s when I was a kid they used to have nearly every lane bar 3..maybe 4 at the super sized Walmart we had in town running for those holiday buys...now? Your LUCKY if 6 out of the 20+ lanes are operated by an actual human instead of you having to go through self checkout. It was one thing when they were the small little self checkouts that encouraged you to only have smaller items or only have a smaller load of groceries...now my Walmart has actual self checkout lanes with their own conveyer belts, same for my local Kroger. If they are going THAT far? I better get a discount since now I'm doing all the work they used to train and pay people for. If I just need to get in and get out, self checkout for like...5-6 items is fine but for a full on grocery run I need to see more than 3 or 4 checkout lanes staffed with actual people open ESPECIALLY during the holiday season.
@motleyassortment5512
@motleyassortment5512 6 ай бұрын
I love self-checkout. I hate waiting behind long lines because cashier and customers are gossiping about everything that went on in their life. It should be quick , don't take 40 minutes to scan each customer's ordee andcollect payment. Some people are on work lunch breaks or have appointments they need to be at or kids to pick up from school.
@ThaytMom
@ThaytMom 6 ай бұрын
I like self check out when I’m trying to get In-N-Out or have less than 10 items. But if I go grocery shop and I’ve got over 50 items in my cart, I shouldn’t have to self check out.
@mymovievideos
@mymovievideos 6 ай бұрын
I’m a millennial and love self checkout. These older people are just pissed off cause they don’t know how to use self checkout.
@codecaine
@codecaine 6 ай бұрын
@_w_w_
@_w_w_ 5 ай бұрын
Agreed! I am middle aged and develop technologies for a living. These self checkout systems are so easy to use and fast..... but they are always clogged by old people. I think stores should just have human cashier lines for old people and uneducated people...
@ThaytMom
@ThaytMom 6 ай бұрын
And the only reason why lines were so long was because more people were spending. Now I see the self checkout line is longer. Self check out should be for 10 items or less because if you got more than 20 items, most likely by the time you scan everything there’s not enough space for you to put everything in bags and putting in your cart. I’m tired of checking myself out if I got more than 20 items.
@jbjacobs9514
@jbjacobs9514 6 ай бұрын
You're lazy then if you can't check out 20 items. Whatever.
@Espoboogie
@Espoboogie 6 ай бұрын
Yes! I hate self-check out. Only sometimes. But majority of the time its annoying.
@adamharris6198
@adamharris6198 6 ай бұрын
I pick self checkout any chance I get.
@freemagicfun
@freemagicfun 6 ай бұрын
You know they are not bringing back cashiers for customer satisfaction, it must be for the increased theft. I do not care why they bring back cashiers - just bring them back. And... if they prevent theft, they should give them a raise. 😎
@smorris281
@smorris281 6 ай бұрын
A lot of honest people are getting arrested for shoplifting, because the self checkout. Sometimes, an item doesn’t scan properly, or the checkout doesn’t detect an item being placed on it. WalMart has made several false arrests.
@FactionExpert
@FactionExpert 5 ай бұрын
i honestly see people blatantly steal from self checkout like just a few items 1 or 2 and the rest they usually pay for but they never get arrested i think its because whoever is working at self checkout usually just doesn't have a good amount of awareness and now adays the self checkout sections are pretty big and packed with people
@NitaCostello
@NitaCostello 6 ай бұрын
Our local Home Depot went all self checkout. WTAF!! That was a HUGE mistake to have gen pop have to count, search, and enter wood, nails, screws and everything else. The lines were horrendous! After that, I shopped elsewhere. 🛍
@andrewmead9198
@andrewmead9198 6 ай бұрын
My Target has put a 20 item limit at the self checkout but it hasn't done anything to help curtail that long lines, especially when only 4 of the 6 machines are working.
@MotoAtheist
@MotoAtheist 5 ай бұрын
20 items is still too many, should be 10.
@katiem4539
@katiem4539 6 ай бұрын
Soon as the companies realize they are losing money, they’ll change. They should have mostly real cashiers . I don’t feel bad at all about stores losing from self check out
@anhbarker
@anhbarker 6 ай бұрын
I love self-checkouts!!! 😂
@brendawilder9018
@brendawilder9018 6 ай бұрын
It is good to have both options. Having a cashier does keep jobs in the economy for people who need them. Sometimes I prefer waiting in line for a cashier and sometimes I prefer using the self check out, when the lines are not long there. At the walmart, I go in I find it to be faster at the self check , because I only have about 10 items and the cashier line in that particular walmart is very long and slow. I hope they keep both self check out and cashiers , so that the customers have an option.
@michelethompson9516
@michelethompson9516 6 ай бұрын
Dollar General doesn't hire friendly people so that's a lie. Secondly, I was a cashier for 25 years, I prefer to use self checkout bc the cashiers at most stores are nasty, angry and don't want to be there! The problem I saw at self checkout was ppl being on their phones and not paying attention, ppl who have trouble reading, or the ones who would come to sco and tell me to ring them up 🤦
@jolwaterman
@jolwaterman 6 ай бұрын
meanwhile, i waiting for 30 minutes for you to have a convo. let me pay for my things and go
@jamesdean3125
@jamesdean3125 5 ай бұрын
If i am going to do all the work, don't ask to see my receipt 😂😂😂
@ciaraspb
@ciaraspb 6 ай бұрын
I like self check out. I want to get in and get out. No small talk for me.
@mc3lizard
@mc3lizard 6 ай бұрын
If I'm going to cash out myself, I want an employee discount from that store.
@ShinKyuubi
@ShinKyuubi 3 ай бұрын
That's my main complaint ESPECIALLY when my local Walmart only has like...4 of their lanes operated by actual people open and the rest are all the self checkout lanes. This is especially bad when it's one of the Super Walmart stores and not the Neighborhood Market Walmart stores where the lanes are already small cause the Market version of the store is pretty much like an old fashioned grocery store where you just have groceries, a pharmacy, and household supplies like detergent and other cleaning supplies.....not everything under the sun including cloths. The only thing my large Walmart DOESN'T have at this point is appliances like washer, dryers, full stove/oven combo, and stuff like that.
@chanly612
@chanly612 6 ай бұрын
I do my weekly grocery shopping at my local Safeway for over two decades and the past year I’ve been using the self check out and I love the convenience
@_PAIGE94
@_PAIGE94 6 ай бұрын
If I have more than 5 items, I refuse to utilize self checkout.
@yeskev
@yeskev 6 ай бұрын
I want to pay and leave as efficiently as I can. I do appreciate being able to say hi and thank you to someone but I can do that with a greeter. My problem with self-checkout is too often they don't work! Too often 5 of the 10 machines are closed or you need an attendant to fix something. Some stores are better at it than others.
@elizabethhjenkins6172
@elizabethhjenkins6172 6 ай бұрын
I will not shop anywhere where I cannot interact with a human being. I am 80 years old and not as physically adept as I once was. I only buy what I can carry as I use public transportation and I pack my own bags as I know how much I can lift.
@jasondh4777
@jasondh4777 6 ай бұрын
They are not stolen!!! Sometimes when you have many items you forget to scan 1 which has happened to me. Bring cashiers and you won’t lose as much inventory.
@silvercat6425
@silvercat6425 5 ай бұрын
As a customer i want that back , those are jobs that citizens need not robot
@ashleytanner6911
@ashleytanner6911 4 ай бұрын
Correct, then they need to apply for a job. As a cashier, we haven't had anyone apply for one, so more self-check out it will be.
@RichieRK7
@RichieRK7 4 ай бұрын
The only reason those self checkout lanes are longer is because they don't hire enough staff to be at the checkout lanes...there's always only like 1 maybe 2 lanes open.
@coolraul07
@coolraul07 5 ай бұрын
I'm for choice. I use SCO when I have fewer items (e.g.,
@AlkalineInsides
@AlkalineInsides 6 ай бұрын
It’s CVS that has the WORST self check out machine and Walmart is absurd for not allowing you to pay with Apple Pay or Samsung pay at self check 🙄
@user-ec7ek7xt8z
@user-ec7ek7xt8z 5 ай бұрын
Thank You!
@BWater-yq3jx
@BWater-yq3jx 6 ай бұрын
Originally I was against the idea of jobs being replaced by machines, but quite frankly, a lot of cashiers are dopey af. The amount of times I've clearly said 'in 2 bags' held up 2 fingers, and even given them the bags, and then they stuff it all into one overflowing bag leaving the other one empty... 🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️ One of the people who oversee the self-checkouts actually told me that most people use them because they prefer to pack their own bags. And I really don't need to have a chat with a cashier to complete my day, lol.
@RoninRen
@RoninRen 6 ай бұрын
Look logically, if we're talking about buying at least 1 to 4 items and without coupons, then the self-checkout system works for some buyers, but for a full cart, filled with at least a week's worth of groceries, as honestly the human cashiers are a must have, for helping people out,
@patriciafeeley7997
@patriciafeeley7997 6 ай бұрын
What a concept! Service
@nyc1164
@nyc1164 6 ай бұрын
I myself liked the self check-out but there are times where I find an empty self-check out machine, that person who used it before me didn't pay for the items they took. They just scanned it and left.
@yankeeplus
@yankeeplus 6 ай бұрын
Some cashiers don’t want to talk u and don’t care about ur day even after u have asked them about their day.
@mrbaboy
@mrbaboy 6 ай бұрын
Human cashiers? You mean employees?
@kelvindean
@kelvindean 6 ай бұрын
I remembered one time at Ralphs when the dreaded message "Help is on the way" appeared after scanning more than 12 items.
@sak_5
@sak_5 6 ай бұрын
Love self-checkout specially if I'm buying a few items. What I hate is people with full carts with plenty of items doing self-checkout to "skip" the human cashier line.
@Hproawesome
@Hproawesome 6 ай бұрын
shouldn’t be talking to to cashier anyway since your holding up the line. Self checkout is suppose to be convenient and fast. All you do is scan barcode the same way cashier does it. The problem is there glitches in the system then there is still someone there to assist.
@fbnmndz
@fbnmndz 6 ай бұрын
"if im going to do my own shopping, give me a discount" wtf lol
@tammyjackson1125
@tammyjackson1125 6 ай бұрын
I hate self checkout
@Unknown0human
@Unknown0human 6 ай бұрын
Yay human cashier
@LawandOrder-fi5xk
@LawandOrder-fi5xk 6 ай бұрын
Too much shoplifting that's why.
@spaceballs44
@spaceballs44 6 ай бұрын
The companies are losing money and not turning a big profit. So gotta try and make money.
@ShinKyuubi
@ShinKyuubi 3 ай бұрын
@RobertSmith1984-zm1zj yeah but when almost every lane is self checkout it's a whole lot easier to do, that's the issue they are starting to see. A lot of the bigger stores like Walmart and the like went full bore into having more self checkout lanes open than one with actual people so it made it even easier to steal.
@jbjacobs9514
@jbjacobs9514 6 ай бұрын
No. Heck no. I only want to do self-checkout. yes the "lady" is bossy. Only in today's world does someone want a discount to "do the work" in our ENTITLED society. Geez. I love the self-checkout. It lets me bag how I want to bag my items, it lets me bag them correctly (no, I do not like meat with bread or detergent or bags so stuffed they tear immediately because some idiot doesn't know how to bag or is forced by company to do one way). I had a lady yell at me (cashier) at JCPenney because I asked for an extra bag after I spent $100 and waited 30 minutes patiently in line (mostly because the cashiers were jabbering with each other and one was training and kept asking questions for every single thing she rang up). I had to explain 3 times that I was walking and bags rip and you shoved everything into one bag AND I have a disability. No care. She said WE ARE NOT ALLOWED TO GIVE OUT BAGS UNLESS YOU BUY SOMETHING. Um, I bought $100 worth of something you nitwit. Don't take away my self-checkout. I will take a bossy computer over a human any day. The only computer I don't like is Verizon Assistant and DirecTV.
@miahleslie6183
@miahleslie6183 5 ай бұрын
Yes ..... Thank you
@grandmapamm
@grandmapamm 6 ай бұрын
I quit going to Krogers because of this problem they have no cashier in the morning so they lost my business. The self checkout lane is ok if you only have a couple items but not when you have a cart full of stuff. I go to another grocery store where they always have cashiers on duty.
@wendy-zarate
@wendy-zarate 6 ай бұрын
I like self checkouts but.... If there is a problem I would like for it to be fixed with due time. I shouldn't have to wait 10 min for someone to help me. I know it comes with the territory though. I like my items to be scanned correctly, I like to bag my own items, I also like to make sure all my discounts, points, rewards and sales are correct. It would be nice to get a discount for doing that though. There are stores where I know if an issue occurs I'm waiting for a long time for someone so I just go to a cashier. But that's just my choice. Not everyone likes self checkouts it should be a choice not forced upon them!
@arfriedman4577
@arfriedman4577 6 ай бұрын
I prefer to go to a real cashier. I never spoke that much to my cashiers. Ive only went to a self checkout with maybe 1 to 6 items if i were in a rush.
@bessycorrales6405
@bessycorrales6405 6 ай бұрын
Not interested in having a conversation with the cashier, but I detest self-checkout, and refuse to do it.
@mlong9475
@mlong9475 5 ай бұрын
The gripe I have with human cashier is not them. It's that the store as big as Walmart and Target never has enough of them. Before self check out there would be long lines. After they put some in and did half self checkout and hald cashies I've been able to get in and out faster. For the most part I've seen if you have ALOT of items most people will use the cashier and if you have less than say 10 items they go for self checkout. Works out most of the time until you have a person will alot of stuff using self checkout bogging down one machine for a long time. It would be smart of they limit self checkout to under say 12-15 items so it goes fast. If you have more than that go to cashier.
@jediknightjairinaiki560
@jediknightjairinaiki560 6 ай бұрын
The LAST two things I want is to engage in meaningless, mindless blather with an employee I very likely have nothing in common with nor hear the customer in front of me engage in said conversation.
@thelaw6153
@thelaw6153 5 ай бұрын
The ppl that think “if I gotta do the work then give me a discount” are the most annoying. And the rarity that there is a problem with self checkout it’s those ppl that aren’t paying attention when the machines are literally telling you what to do. I’m just glad I don’t work in retail anymore because dealing with annoying ppl all day was driving me absolutely insane. But seriously check on these cashiers mental health
@SpockvsMcCoy
@SpockvsMcCoy 6 ай бұрын
I HATE when customers ahead of me are engaging in unnecessary "blah blah blah" with cashiers...so I prefer the self-checkout station.
@krislarsen6546
@krislarsen6546 6 ай бұрын
On top of that if someone has kids and they're distracted at the right time they can miss scanning something. And Bam accusation of stealing.
@mlong9475
@mlong9475 5 ай бұрын
There never would been self checkout if places like Walmart and Target would have enough registers open to meet demand. Alidi does it the smart way. Add and Pull cashiers when needed if the lines get long but still have enough running at all times to keep things going.
@ShawnHall
@ShawnHall 6 ай бұрын
I don't want that personal interaction. I don't want a chatty cashier. I just want to get in and out.
@slickrick876
@slickrick876 6 ай бұрын
Full carts need to be banned from self checkout or have a one with a belt
@x-men69-96
@x-men69-96 6 ай бұрын
I am Gen Z. I am the opposite. I don’t want to talk to anyone. Leave me alone with the machine and I check exactly what I am scanning
@ClarkeMarek
@ClarkeMarek 6 ай бұрын
I'm GenX and am the same way.
@georgevanzandbergen905
@georgevanzandbergen905 6 ай бұрын
Absolutely and I am Gen X also...I am rare to ever have an issue at a self checkout...
@x-men69-96
@x-men69-96 6 ай бұрын
@@georgevanzandbergen905 so it's the older people issue. Lol
@Shadow_Grandmaster
@Shadow_Grandmaster 6 ай бұрын
If you noticed, it's the older folks who are ignorant when it comes to technology like self checkout lanes lol and are the ones complaining about "AI".. older generation needs to get with the times and adapt..
@okay5045
@okay5045 6 ай бұрын
Good, I am tired of volunteering 😂😂😂
@Shay_TheUnpopularOpinion_
@Shay_TheUnpopularOpinion_ 6 ай бұрын
Baby, I want to get my groceries and go! The only reason that I would care to interact with a cashier is if I have over 20+ things of groceries…
@eddieg6436
@eddieg6436 6 ай бұрын
The bottom line is that A LOT of people STEAL at self checkout.
@ebvisionnetwork8758
@ebvisionnetwork8758 6 ай бұрын
I agree , if there is not a person. I don’t purchase anything. I don’t shop where there’s not a cashier.
@ElonNicole
@ElonNicole 6 ай бұрын
I prefer self check out, but they certainly can’t replace cashiers.
@anonymous05067
@anonymous05067 5 ай бұрын
Give both options for people to choose. I don't want to go through cashier if I have only a few to check out.
@bonita1228
@bonita1228 6 ай бұрын
I will not use self checkout. Never have. If I make the cashier line long it forces them to open another register. They give cashiers more hours.
@chonkywonder
@chonkywonder 6 ай бұрын
I go to certain stores specifically because they have self check-outs. What kind of extroverted maniacs chat with cashiers? It's absolutely incomprehensible
@the_rubbish_bin
@the_rubbish_bin 5 ай бұрын
I can't remember ever seeing more than 2 employees in a Dollar General at a time. Ever.
@jajsound
@jajsound 3 ай бұрын
A recent MIT study put the average cost of a 4-station grocery check out station at $125,000 in install. Now Walmonster will remove them and and then what ? Dump them in the local Land-Fills ?
@josehernandez-fs9ek
@josehernandez-fs9ek 6 ай бұрын
I stopped going to store with self check out 😅
@weho_brian
@weho_brian 5 ай бұрын
lol that woman wanting a discount, i wonder how many free checks she gets from the govt
@StephenMarquez
@StephenMarquez 6 ай бұрын
I currently work in one of the big box retail stores, and let me tell you… I just hired 7 full time cashiers. One of the reasons being lines are getting too long at self checkout, and the self checkout terminals are ALWAYS failings, not to mention the theft. It’s a lose-lose for the customer and the company.
Woman goes viral after for refusing to switch seats with fellow mom on flight | GMA
4:21
I Delivered Food To Find Out…Can These Apps Survive?
11:32
Morning Brew
Рет қаралды 491 М.
تجربة أغرب توصيلة شحن ضد القطع تماما
00:56
صدام العزي
Рет қаралды 58 МЛН
아이스크림으로 체감되는 요즘 물가
00:16
진영민yeongmin
Рет қаралды 60 МЛН
HAPPY BIRTHDAY @mozabrick 🎉 #cat #funny
00:36
SOFIADELMONSTRO
Рет қаралды 17 МЛН
Some San Francisco stores remove self-checkouts to thwart shoplifters
3:10
KPIX | CBS NEWS BAY AREA
Рет қаралды 154 М.
Why Tipping Is So Out Of Control In The U.S.
12:16
CNBC
Рет қаралды 5 МЛН
Walmart in Steelyard Commons removing all self-checkouts
3:31
News 5 Cleveland
Рет қаралды 212 М.
Why Major Meal Kit Companies Lose 90% of Customers in a Year | WSJ The Economics Of
8:35
Woman Says Store Accused Her of Stealing After Using Self-Checkout
3:01
Service workers impacted by tipping fatigue
6:20
NBC News
Рет қаралды 180 М.
The FAST and FURIOUS Table Hack 😱
0:29
LosWagners ENG
Рет қаралды 19 МЛН
Good job hero. #shorts #fyp
0:20
Gbeckett12
Рет қаралды 33 МЛН
ЖВАЧКИ!!!
0:47
Li ALINA
Рет қаралды 3,6 МЛН