Morning thanks for all the information. How can I reduce the volume on this RFID alarm
@zoominformatica6 ай бұрын
Sorry.. volumen cannt be adjust
@SuperMoula2 жыл бұрын
Great video,thank you very much for the information But I do have a question,I got one but when insert the SIM card it does not have a signal although it works with any cell phone Do you have explanation for that issue? Thanks for your time
@zoominformatica2 жыл бұрын
Check SIM card has not PIN
@blackzoro11122 жыл бұрын
I have some zigbee motion sensors for tuya. I would like to use this motion sensor in this home security device. Can I use it as a sensor with the same function as the 433Mhz sensor with Tuya's Smart link function?
@zoominformatica2 жыл бұрын
Zigbee detectors (models we tested here kzbin.info/www/bejne/g2eViI2qoamliqM) are conectted to a host wifi
@blackzoro11122 жыл бұрын
@@zoominformatica Thank you so much, Does the video host wifi have a Disarmed function or Away function in Device Mode? Also, is it possible to set an alarm delay or an exit grace time of about 1 minute when the Zigbee detector is activated while the Device Mode is Away?
@zoominformatica2 жыл бұрын
@@blackzoro1112 Yes.. host have away & home alarm yes.. also can configure entry or exit delay
@marioazevedo82942 жыл бұрын
Hi! great Video! Do you know how to get the accessories battery status? Or if its possible? Thanks!
@zoominformatica2 жыл бұрын
If accesories have low baterie funtion on APP will see if its near to empty
@JLJCoastersPlus2 жыл бұрын
great video, would have been lost without it, thanks
@zoominformatica2 жыл бұрын
thanks 4 comment
@rosaferreira92835 ай бұрын
hDjeuueidhiehr
@rosaferreira92835 ай бұрын
@zoominforbebwne wk energia enrvnrbejekw ejebmatica
@SirBilham9 ай бұрын
I am using the alarm to monitor a sump for increased water levels. Can you recommend a solid state sensor that will work with the unit? I would like to try a wired one and a wifi one. The sump is external to our house and the atmosphere is therefore very humid.
@zoominformatica9 ай бұрын
I think detectors included not will work for this issue
@SirBilham8 ай бұрын
How strange to say that. It came with a wired float switch which detects an increase in water level.
@polgarattila5705Ай бұрын
what batteries to buy for the motion sensor, the opening sensor, the wireless siren, the remote control and the RFID key thank you
@zoominformaticaАй бұрын
As far remember... PIR 2x AAA door cr3020 remotes cr but slim that door and RFID not uses
@samalmo63262 ай бұрын
I have the same brand , can i use other brand accessories like door and motion sensors the same product but other brands , like osi or kerui
@zoominformatica2 ай бұрын
I can't reply with security
@tinodivito299211 ай бұрын
Thanks for the video. I have a problem when the alarm is triggered. In my system I configured a telephone number to receive only phone calls and inform the recipient with a pre recorded message. Well, the telephone call is regularly received but the message is not the one that has been pre-recorded by me but a message that allows the recipient to manage the alarm system "Press1 to arm , 2 to disarm, 3 to ear, 4 to talk". This message is the same that correctly I ear (the owner of the system) when I call the SIM card number inside the alarm system.
@zoominformatica11 ай бұрын
We will this feature pre record in futures videos.. but as far I remember this message it's only played when host call to you, not when you call to host
@zoominformatica11 ай бұрын
We will check
@tinodivito299211 ай бұрын
Thanks a lot for your quick reply. If there is an alarm I want to call the police and give them information and direction to my house. I will be awaiting for your next vodeos.
@SirBilham9 ай бұрын
You also mention that there will be "future videos" (after 3 min 45s) could you provide links to these videos?
@zoominformatica9 ай бұрын
We received many questions that try to solve with videos, but someone not possible to make all videos customers ask, even we will try it
@SirBilham8 ай бұрын
That’s fine, but why bother saying in your own video that there will be future videos?? It’s you that promised them!!
@cindyhartog97262 жыл бұрын
Great help, this video. Can you tell me how to change the SMS/Text message language? It's chinese right now....
@zoominformatica2 жыл бұрын
I think this text cannot be changed. We not checked SMS text. We will note it to check at futures video
@ServerButik5 ай бұрын
Can you disarm the alarm with pincode when entered the house/office ?
@zoominformatica5 ай бұрын
Yes
@ridefast59110 ай бұрын
Can this sytem work with a newer gsm not on 2g network? Like 3g, 4g...
@zoominformatica10 ай бұрын
Cannot reply with security
@IgorBomtempo3 жыл бұрын
Hi! Can I use these sensors with other automations inside smart life app? If door sensor 1 is open, turn on the lights?
@zoominformatica3 жыл бұрын
if a door open not. If alarm trigger can turn on light
@IgorBomtempo3 жыл бұрын
@@zoominformaticaThanks for reply! So, inside smart life app, I can't select a sensor alone to trigger a routine? It's a pity, cause then, I would have to have 2 door sensors in a door, one for the alarm and other to the automation?
@zoominformatica3 жыл бұрын
@@IgorBomtempo Not sure to reply. Each detector can have a configuration diferent.
@Ozkart3 жыл бұрын
@@IgorBomtempo I'm with you. It's always a failure when the software limits your ability to automate. I originally thought the alarm panel would act as a hub presenting the attached sensors as devices.
@GustavoSANTIAGO Жыл бұрын
I found another big problem= you can't trigger the armed alarm in a particular mode, only for ALERT mode is possible so if you have a wifi pir sensor you cant use the delayed mode to get time to dissarm. =(
@georgetsi6363 Жыл бұрын
is it possible to have only the sensors on the door activated without the pir motion sensors being activated? so that when I sleep at home I only have the sensors on the doors activated. if so, how is it done?
@zoominformatica Жыл бұрын
Not sure to understand. I am not sure if want to use a home arm while for example you are inside home and want only some detector works. This alarm allow this feature
@wmsolomon3 ай бұрын
The printed sheets included are hard to read. Is ther a PDF version that might be easier to read?
@zoominformatica3 ай бұрын
In our website there is Spanish instructions
@daviducciogpa3 жыл бұрын
Nice video. To charge the device via the USB port on the back? It's a bit uncomfortable I wouldn't want to force it. Thanks
@zoominformatica3 жыл бұрын
Yes.. it's not very easy to connect
@weni83 Жыл бұрын
hi, how many wireless item could use in that, like is possible 2-3 camera + 2 door sensor + 4 fire sensor + siren + 2 security detector? tottally 10-12 of the, is possible?
@zoominformatica Жыл бұрын
Yess.. here can see more detailed support.tuya.com/en/help/_detail/K9q79msw3accz
@sergiosousapinto3 жыл бұрын
Hi, I’m trying to connect the Smart Life app but I’m unable to via Airlink or SoftAP. With Airlink it says ok but the countdown on the smart life app does not stop. Any ideas?
@zoominformatica3 жыл бұрын
Check password is not too long(more 15/20ch) or some special char in password !"·%$$&%$^*¨Ç
@stevedavissheffield38922 жыл бұрын
Hi did you manage to sort it, Im having the same problem, Thanks
@chandreo3 жыл бұрын
Thanks for the video, is there a way to turn off "alarm message propel" it's the one signalling when the alarm is activated or deactivated? Thanks!
@zoominformatica3 жыл бұрын
Not sure about what message want to mean. You can adjust lenguage voices but iam not sure if can disconnect
@stevenlean88222 жыл бұрын
As far as I know, you can precisely block notifications for a certain device in the APP.
@zoominformatica11 ай бұрын
not sure to reply@@stevenlean8822
@nickleleu2 ай бұрын
Hi, how can I set a window sensor to be excluded once the alarm is armed? I want to leave a window open when I leave the apartment. I tried both, with the sensor on "stay arm active" and "out arm active" but when I arm the alarm with the window open the alarm gets triggered. Thank you in advance
@zoominformatica2 ай бұрын
You can adjust settings for each detector to put at arm in home
@dor20at2 жыл бұрын
Is it possible to connect the system to other sensors that are supported by the Smart Life app ?
@zoominformatica2 жыл бұрын
Of course.. one item interesting is outdoor siren
@chrysaor942 жыл бұрын
Hi, I read in the manual that it is possible to activate the alarm by SMS with the password System. When I send an SMS in the format xxxx1 or xxxx2 (xxxx for the System password, 1 for Arm and 2 for Disarm), nothing happens on the alarm. Is this normal?
@zoominformatica2 жыл бұрын
Hello. To arm send 1234#1 and 1234#2 to disarm
@chrysaor942 жыл бұрын
@@zoominformatica , Thank you for your prompt response. It works ! 👍
@zoominformatica2 жыл бұрын
@@chrysaor94 Nice to heard it works
@bestcvb2 жыл бұрын
I prepare to purchase 2 systems, one for my condo the second for my cottage. Is it possible to monitor two systems with one phone application ?
@zoominformatica2 жыл бұрын
Yes.. administrator (1st user) can share with others users on app
@bestcvb2 жыл бұрын
@@zoominformatica I asked if with one phone app possible to monitor two systems / locations ? ( Home and cottage )
@zoominformatica2 жыл бұрын
@@bestcvb yess.. could be diferents host at diferents place and can be monitorired by same user
@cristovaonunes49523 жыл бұрын
Can the burgler just press disarm on the central and then keep robing?
@zoominformatica3 жыл бұрын
Yes. To avoid this situation host must be hidden inside house
@Howdy6713 жыл бұрын
@@zoominformatica lock the keypad
@mihazupanc66573 жыл бұрын
@@zoominformatica This is not proper alarm system, if anybody can disarm it?! It is not usefull if it is hidden inside house, it needs to be near entrance so you can arm/disarm it when you come/go.
@zoominformatica3 жыл бұрын
@@mihazupanc6657 Noted on user manual tolds how block keyboard to not allow disarm directly
@YoutubeHero6662 жыл бұрын
@@mihazupanc6657 you enter a password in the settings and then to use the password you just go into settings again and enable keypad lock and then you have to enter a password before you can disarm. Obviously you can still disarm from the app , SMS , RFID tags and the keyfob
@ln622 жыл бұрын
Thanks for the great video ... how can I connect a normal telephone (landline) to do the alarm calls. Is it possible?
@zoominformatica2 жыл бұрын
sorry.. this model cannot conect to landline. Only GSM & WiFi
@ln622 жыл бұрын
@@zoominformatica Thank you for the reply
@zino20072 жыл бұрын
Are the sensors from DIGOO DG-Hosa compatible? Many thanks
@zoominformatica2 жыл бұрын
Sorry.. can't confirm it
@brambo19562 жыл бұрын
How much is de power voltage on de siren oulet? Can i connect an other louder siren together with the siren in the set?
@zoominformatica2 жыл бұрын
Output is 12v
@merlinflyer21903 жыл бұрын
if someone calls the sim card direct they have full control over the system without using any passwords also they can listen to your conversation without you knowing
@zoominformatica3 жыл бұрын
No. Its necesary to use a password to enter in host
@merlinflyer21903 жыл бұрын
@@zoominformaticai rang sim and was able to listen remote without password how do you activate password for people calling to the sim
@YoutubeHero6662 жыл бұрын
@@merlinflyer2190 did you sort this issue?
@YoutubeHero6662 жыл бұрын
@@merlinflyer2190 ok if you have stored your number in the alarm when you ring you won't need a password. If you try and call from a number that you have not saved then it will instantly hang up.
@merlinflyer21902 жыл бұрын
@@KZbinHero666 no so now don't use sim
@edododo87243 жыл бұрын
Hi , if alarm is arm and connect with my wi fi ,(I don't have a sim card) and i open the door contact, i recive in my mobile an alert?
@zoominformatica3 жыл бұрын
Yes. You will receive a push notification
@liftsandmore83692 жыл бұрын
Hi, can the panel make an entry chime sound when the door is opened? What is the model number?
@zoominformatica2 жыл бұрын
Yes. it allos detector like a chime sound. Model we sold as AZ047
@FredMustica Жыл бұрын
How Long Do the Batteries last in the Wireless Sensors.
@zoominformatica Жыл бұрын
Cannot reply with security. It can vary dependes on usage product (numbers detections, open door..) and quality batteries. Goog batteries and a house where not live for sure can works several years
@derrickrobinson72692 жыл бұрын
Is there a monthly bill for this alarm System?
@zoominformatica2 жыл бұрын
No. No need periodic subscription. Only need bill for GSM Sim card if need host make a telephone call to you
@MichaelJohnson-ip6xr2 жыл бұрын
Can you arm and disarm your tuya security system if you are 100 miles away.
@zoominformatica2 жыл бұрын
Yes, you can control remotely
@zoltar993 жыл бұрын
can you please confirm if those remote controls work on 433Mhz?
@zoominformatica3 жыл бұрын
Yes. This model works 433Mhz-1527
@zoltar993 жыл бұрын
@@zoominformatica thank you for confirming. And one more question: do they use a static or a rolling code? I purchased another Tuya Alarm from another manufacturer and the remote has static codes, which can easily be captured by someone sitting outside the house and then replayed to disarm the alarm.
@zoominformatica3 жыл бұрын
@@zoltar99 This has fixed code. This another uses rolling code kzbin.info/www/bejne/l3y9nqWancdgf7M
@zoltar993 жыл бұрын
@@zoominformatica thank you. Do you sell additional sensors separately? The default kit comes with only one door sensor and one motion sensor which would be ok for a small apartment, but not for a house.
@zoominformatica3 жыл бұрын
@@zoltar99 yes.. we sell fhss rolling code and 433mhz-1527 fix code. Here can see them www.zoominformatica.com/comprar-c-(Accesorios-alarmas).php
@georgekarasoulas919 Жыл бұрын
How can we connect wired zones? Not referred in the video neither in instruction manual
@zoominformatica Жыл бұрын
We only have this documentation at Spanish: Here can see it kzbin.info/www/bejne/r5PZl6GHi6uMnNU
@brambo19562 жыл бұрын
Did you make a video whth a mobile phone?
@zoominformatica2 жыл бұрын
Yes. You can see how to control host with app mobile
@justdoit2702 жыл бұрын
Can the APP be connected to the Digoo DG-HAMA ?
@zoominformatica2 жыл бұрын
Not sure. I suggest same app recommend factory
@joanarobles17113 жыл бұрын
I built a house and at the time didn’t have internet. The house alarm would turn on and off with the key chain, but when I try using the touch screen it asks for a password. Now that I have internet I am trying to connect it to my WiFi but I can’t do anything without that password. Is there a way to manufacture reset the alarm.
@zoominformatica3 жыл бұрын
You should not have to connect to your wireless signal. If can access to keypad you can delete all configuration or configure to your hot spot
@kevinliu74523 жыл бұрын
have you ever set the password?if not,then you can try 1234 or 8888.This is usually the original password.
@otaviopa Жыл бұрын
Could you find out how to reset the alarm? I also don't have the password.
@CarlD-zl6pg Жыл бұрын
I have the same alarm, except after changing my router password I just can't seem to pair the Alarm panel using the Smartlife app with the new password. I'm still on 2.4Ghz and have tried both airlink and softAP configurations both of which don't work. do I have to reset the alarm panel and loose all my detector settings which I'm hoping it doesn't come to.
@zoominformatica Жыл бұрын
Iam not sure what password changed. Try to open keyboard and follow steps to conect APP
@mikobirra Жыл бұрын
I think you have to reset the wifi from the alarm first, then try a new connection like you did at the first time setup.
@zoominformatica Жыл бұрын
@@mikobirra yess .. could be good idea
@CarlD-zl6pg Жыл бұрын
@@zoominformatica I see from your video the blue light on the SOS is moving in a circle. On my alarm it is steady blue. How did you get the SOS to move in a circle. I feel if I can get my alarm SOS move in a circle it will be in paring mode and I can then add the Multifunction alarm to the Smartlife App. Thanks
@zoominformatica Жыл бұрын
@@CarlD-zl6pg I cannt reply with security about issue on your case leds not moves as see on video
@armxxl2 жыл бұрын
Hi there! How to use wired zones?
@zoominformatica2 жыл бұрын
We only have at Spanish lenguage on this video kzbin.info/www/bejne/r5PZl6GHi6uMnNU
@jaimedionisio Жыл бұрын
Does anyone know how to do that every time a door opens or closes even if you do not have the alarm connected, it alerts you?
@zoominformatica Жыл бұрын
May be detector configured in a 24hrs zone
@ralu29danyela9111 ай бұрын
How you can control the alarm from distance? If I am not home and she îs start and don t turn off... what can I do?
@zoominformatica11 ай бұрын
From APP can manage host
@AllTheNamesAreGone2 жыл бұрын
Is there a trick to opening the sensor to change the batteries? I cant get them open.
@zoominformatica2 жыл бұрын
No. there isnot any trick to open it.
@AllTheNamesAreGone2 жыл бұрын
@@zoominformatica ok I had to force it with a screwdriver and did some minor damage. If I change the battery does the system remember the sensor or do I have to reprogram the entire system?
@zoominformatica2 жыл бұрын
@@AllTheNamesAreGone If change batteries not need to program again
@chachomacho1 Жыл бұрын
How can I locked the screen? To only unlock with key.. Thanks..
@zoominformatica Жыл бұрын
Yess. its possible to do it.. On this spanish video can see how to do kzbin.info/www/bejne/mZq3Z2B8mtmpiZI
@igurwaeliya3 ай бұрын
I would like to add wired sensor but are using 12 v
@zoominformatica3 ай бұрын
Can add outside host
@mikobirra Жыл бұрын
2:05 what is the type of this battery? it's a standard CR2032?
@zoominformatica Жыл бұрын
Its a 2450 3v
@mikobirra Жыл бұрын
@@zoominformatica thanks :)
@Sanv1233 жыл бұрын
How can i add another member who can receive alerts?
@zoominformatica3 жыл бұрын
Others users can register on APP, and access host that admin user should share with them
@pinoyhat2 жыл бұрын
how to initialize the system if you forgot the password?
@zoominformatica2 жыл бұрын
Not sure what password want to mean. The master password in most case can see at this video kzbin.info/www/bejne/gqWQgGSagLWWnKs
@hugovilelaguerra96173 жыл бұрын
How do i set the sim card? Put it on, but doesnt assumes the card
@zoominformatica3 жыл бұрын
Check SIM card doesnt have a password PIN
@geocinek Жыл бұрын
Does anyone have problem that it freezing and stop working. Factory reset doesn't help, after few hours is freezing.
@zoominformatica Жыл бұрын
Not sure about problem tolds on host
@massimovigilante Жыл бұрын
it freeze to me as well, in particular it seems to freeze after connecting to wifi
@jacksprat22002 жыл бұрын
Now SimCard only 4G and 5G. My alarm uses 2G. How to upgrade 2G into 4G?? Thanks
@zoominformatica2 жыл бұрын
This feature cannot be change from a configuration.
@ΒαναΤσούπρα Жыл бұрын
Hello, I have an issue with connecting the device to Wi-Fi
@zoominformatica Жыл бұрын
Try following steps or give more details
@nikosz56892 жыл бұрын
How to mount the alarm to the wall?
@zoominformatica2 жыл бұрын
I'm not sure about exactly question. Mount on wall is something very easy with wall mount included
@gilbertogaxiola34452 жыл бұрын
Hola que tanto alcanse tiene la alarma ha cuántos metros puedo poner los sensores?
@zoominformatica2 жыл бұрын
Dependerá del número de paredes y grosor, pero normalmente suele ser hasta 15-25 metros
@Jindraxx203 жыл бұрын
Those systems does not have anti-jamming capabilities. If someone uses a jammer they will not work. If you can confirm and prove that antijam feature is included then it's a nice product.
@zoominformatica3 жыл бұрын
Yes, this model will not work with a jammer. If you want to protect can install a jammer detector wired to this host to take a notification if a jammer is near
@sajeelanwar3 жыл бұрын
Can you provide any link for jammer detector please? Thanks
@zoominformatica3 жыл бұрын
@@sajeelanwar hello www.zoominformatica.com/alarma-para-casa-sin-cuotas-inteligente-gsm-wifi-rfid-fhss-teclado-az043.html with FHSS anti.jamming
@saitaxtaxi Жыл бұрын
Hi i have same device but now it disconnected from smart life and not configuring again.
@zoominformatica Жыл бұрын
I cannot reply with security about what can be problem. Try to charge and configure again
@sajeelanwar3 жыл бұрын
Is here any security password on the main screen?
@zoominformatica3 жыл бұрын
Yes.. screen can be locked
@brigus1694 Жыл бұрын
When I open the app protection center, is not there.
@zoominformatica Жыл бұрын
Not sure about problem tolds. Because host should works at show on this video
@beltonator3 жыл бұрын
This is PG-107 alarm version? my is PGST production and link to homeSecurity app but cant connect to tuya/smartlife :( What firmware version do you have?
@zoominformatica3 жыл бұрын
Sorry.. cannot confirm factory for this model
@MsNapster323 жыл бұрын
Have you buyed it on Aliexpress?
@zwyczajny22903 жыл бұрын
@@MsNapster32 yes
@zoominformatica3 жыл бұрын
@@MsNapster32 No. We buy directly on factory customized
@thewatchers3253 жыл бұрын
Does it work with 5G
@zoominformatica3 жыл бұрын
Host only works with 2.4Ghz WiFi. But on APP can be controlled by 3G,4G or 5G
@jacksprat22002 жыл бұрын
@@zoominformatica Can we use 4G Sim Card to send SMS to my mobile??
@zoominformatica2 жыл бұрын
@@jacksprat2200 SIM card is used to send SMS/gsm call to your phone
@CADWave-h1z Жыл бұрын
Why my one does not generates call .massages only
@zoominformatica Жыл бұрын
Check international prefix and number on settingds
@belzellbub03969 ай бұрын
มีไฟล์คู่มือไหมคะ
@zoominformatica8 ай бұрын
No entiendo
@rajonkleinebordarojo2937 Жыл бұрын
How to avail
@zoominformatica Жыл бұрын
Not understand
@beltonator2 жыл бұрын
isnthere any new working app for android?
@zoominformatica2 жыл бұрын
We know: Tuya Smart & Smart Life
@hasunviraj45233 жыл бұрын
i have connect with 46 door sensor with this device. Once i arm in night time doors are close and nobody open any door or window but alarm is coming each days from each sensor. Very bad product. If any one have solution please comment
@zoominformatica3 жыл бұрын
Door sensor only will activate if both parts separates. Please check both parts near with door close and not vibration can move door
@hasunviraj45233 жыл бұрын
@@zoominformaticai did the all configuration part. firstly i install the sensor and then add in to the device.everytime door open and sensor add to the device. Some days come zone 10 alarm then i was silent it other days come other zone.this is the problem
@hasunviraj45233 жыл бұрын
@@zoominformatica some door sensor 24 hours silent mode. system arm time alarm is coming .is this possible
@TusReflexionesPositivas3 жыл бұрын
@@hasunviraj4523 No. If really this sensor in this mode and activate alarm could be a problem on this detector. Try to replace
@zoominformatica3 жыл бұрын
@@hasunviraj4523 Could be a problem on this sensor or in host
@romolomagro78412 жыл бұрын
Riscontrato problema ,va in allarme da solo senza che viene fatto scattare perché? Qualcuno ha riscontrato stesso problema?