Window Room Air Conditioner Installation

[@debc6928]

What the heck, GE? You forgot to mention the inch-thick piece of wood that magically appeared under the unit around 2:24. I had to rewatch this thing 5 times before I figured it out. A big thing to leave out, isn't it?? Jeez.

[@klam8080]

this video is not good for this reason

[@frylock6403]

This video doesn’t mention that not all windows perfectly fit the ac unit. Like in this video, a 1 inch block of wood had to be used as a support but it isn’t included in the description. I’m having a similar problem with my installation but I don’t have some wood on hand, the GE installation should include the potential requirement of wood supports etc.

[@TeePowell]

Would be nice if all the items used in the video were listed/linked.

[@fayewells]

Installation went great. Unit worked for about a week. Then we had a power outage. The power was restored after about 5 minutes and the unit lost its mind… the smarts are all gone 😢 It gets power because every light on the panel is lit up, but it won’t operate. When I hit power it runs for 1-2 seconds - at best - then the air stops and everything on the panel lights up again. We’ve called every number provided online, and in the manual to get help, but it’s still not working. We’ve done numerous hard resets, as directed by one of the representatives and in the manual, with no luck. I think connecting to wifi - which the unit will not do now - is the main issue. Someone else said they wasted $400 and I agree. I’m going to look for a basic (dumb) “turn the knob and it’s on” unit that isn’t smart (yeah right) and call it a day. Lesson learned.

[@geappliances]

We know having trouble with a new air conditioner would be frustrating, and we want to help in any way we can. If you’re able to, please send us a private message over our social media (such as Facebook or Instagram) with a copy of this review and your contact information. We can certainly review your concern further. Regarding connecting to WiFi, for help with that specific concern our Connected Home Support team is available; they can be reached at 1-800-220-6899. They would be happy to assist with any concerns related to WiFi or the app. We hope to hear from you again soon, so we can help.

[@StacyL.]

You made installing our new beast 100% easier!!! Those written instructions are a waste of paper

[@afernandez0431]

Did somebody notice the peace of wood underneath the AC by the window, to make the AC fits better for the video, those supports by the sides of the AC are no long enough to reach the base of the window, take a look to the other window while they're show the AC finally instaled.

[@dkol3250]

That’s what I have to do to mine I believe. They didn’t put that in the video....

[@tkmartin6216]

@@dkol3250 yeah, I’m dealing with that now! I only used the owners manual, and was pissed! I finally came here to find I wasn’t the only one!

[@brittanyvalentine5413]

Is it just me or my Type A screws are not fitting into the top mount?

[@STNKbone]

I had the same trouble with them. The instructions said they were "self-tapping" screws, but the ones I received weren't. Self-tapping screws are supposed to be sharp on the bottom, but the included Type-A screws are flat.

[@TheArigreen23]

had to buy different screws

[@johnmarkowitz1394]

mine got stuck, I got a better screwdriver and they tore their way in there

[@21CryBaby]

Purchased for my RV best investment this year, noise level not bad it's in my bedroom window, my mounted tv is above it I have no problem enjoying a movie while it is on.

[@geappliances]

We're so glad to hear that you're enjoying your window air conditioner and that your setup is working nicely. If you have any questions about the features of your unit, please don't hesitate to reach out. -AT

[@2Raw_51]

Do you have to tilt the ac unit if so how much I am confused and does this installation video work for all ge ac models 5,050btu 115volts.

[@ratherbfishing455]

Tilt it back 1/2 inch

[@Farner49]

Hey can I have a 24” wide window opening And I see a window ac units that the width is 23” but requires a min 27”opening Why can’t I fit a 23” wide unit in a 24” window? I’m assuming it’s the curtains on the side of the ac unit Couldnt I install the ac unit without the side curtains and seal up the sides myself?

[@barberbynatur9565]

Do you guys have any videos on replacing the power cord for this specific ac unit?

[@sloomslukethejew]

There is not a complete seal at the bottom corner. Is that what the black Styrofoam is for??

[@Bigmama25]

An I paid 600 for this window unit only been a year an it’s messing up already been having issues with it since last year when I bought it

[@abuckeyemom2587]

No help for a window that has a sill a few inches high. Also no help on how to hold side panel in place that only has holes on top

[@geappliances]

Hello and thank you for reaching out. If you would like tips on how to install your room air conditioner, please feel free to reach out to us here: www.geappliances.com/ge/service-and-support/contact.htm. Thanks! - JB

[@lazereth45]

If you notice in the video they put a ~1" piece of wood under the AC painted white between 1:54 and 2:24 but had no mention of it whatsoever

[@macster1457]

I have a brand new unit that has this white foamy stuff coming out of the bottom of the coils. Is this normal?

[@RosanneRin]

I unfortunately installed the side curtain into the side curtain frame, snapped it in, BEFORE sliding the curtain panel into the side rail of the AC. I can't get it out. Does anyone know how I can get the curtain free?

[@geappliances]

Hi Rosanne- We are so sorry to hear this happened. Please reach out to us on Facebook via a private message and include your model and serial number, address, email and phone number, and we will be happy to look into this for you. Thank you! JW

[@256seGATalk]

I Wouldn’t by a GE I took my back 3 time it shows 48 but it 90 and will not come on .and all 3 of Did same

[@Rusty1995_]

Wasted $400 👍🏻

[@SightsNScapes]

This is the worst air-conditioning I have ever seen… 6150 BTU? No Way!!! more like 2000 BTU. Air-conditioning is on for hours and the room is still blistering hot.. The prior air-conditioning we had was just a strong and it seemed it got the room cool in a couple minutes

[@poitiers2853]

This is why the portable A/C market isn't going away anytime soon. Look at all of those holes that need to be made into the window frame and window sill. Permanently damages everything, Imagine the cost and time to repair all of that if the air conditioner were ever to be removed from that location.

[@sg_4998]

Do you have a portable A/C unit? If so, which make, model and brand do you use? I think this GE A/C I picked up is damaged.

[@willgreen5023]

3:38 foam strip looking very messy is just one example of how bad this video is. Not very helpful. As noted by others, no talk about the common need to attach a piece of wood to the window sil. In this video, the wood just appears already installed at 2:24

[@GUERRILLAPR]

Hi guys! My air conditioner stop cooling about every 5 minutes. How can I fix that?

[@vitalikdze1887]

Nothing mentioned about 2x4 under unit

[@elekt]

Haha glad I'm not the only one to notice this. They just completely ignored the fact that they added a 2x4 to support the AC bc the vinyl window frame can't.

[@aigegivenchy8900]

Is the air conditioner suppose to make noise

[@adambowman1161]

That's not how you're supposed to use the level. The level is to check to make sure the water doesn't drain into your house.

[@cassie4290]

Pretty informative vid. We just bought a new GE today. Wifi capable etc. Love how quiet it is and we didn't get the super quit one. I would however love to know how the other one is constructed differently to make it less noisy! I have noticed that they are a lot longer in width than the non quit, even at same BTU. Can some one explain why that is and if that is what contributes to the less noisy units? Thanks GE!

[@diostaylow]

can you send a link? the one that you purchased? thanks

[@jnichols941]

I'm not 100% positive since idk what kind of fan motors they use but they have what's called "brushless motors". I know that those are much MUCH quieter than any typical motor. (They're typically used in things like hybrid/electric cars or any other kind of electric vehicle like scooters, 'hoverboards', etc. hence you not being able to hear them even when you're driving/riding it. Smaller versions of these motors can be found in things like certain drones, making it where they can fly right over you and all you're going to hear is the movement from the blades, or propellers, rather, cutting through the air. I imagine the same type of motor is used in those super quiet air conditioners, where all you hear, if anything, is the movement of air through the system. (Like I said though, I'm not sure about air conditioning.. Not a clue about how they work but when I hear about a virtually silent one, I think 'brushless motor'.) So yeah, there's a high chance I could be wrong. For all I know, they could've just insulated the fan motors so well that sound doesn't escape.. lol. This is a good question though so I'm going to look it up. P.S. I just realized this is a 2+ old inquiry, so you probably found out the actual answer already. If you did, am I right with brushless motors? lol.

[@colmandungan8391]

Bought this yesterday does not cool at all. No compressor kicking in. Either this is a lemon or just a bad design.

[@kennethalarcon440]

The room is not cooling down it’s been a couple of hours and the temperature has not changed. What’s going on?

[@MegaMijit]

The materials are different for my model...

[@sheenamiller8532]

My unit flashes and the lights/ temp turns off and on as well the air will come out fast like high and low.. I haven’t figured out if this is normal or if the unit needs to be replaced. The air is warm.. but it was just installed so I’m giving it time.. but I’m wondering if the blinking means that it is not setting the temperature?

[@ratherbfishing455]

Reset the filter. Search for a You Tube video. I have mine turned off of ECO.

[@ashleyw8623]

We just installed our air conditioner and are waiting for the room to cool down, but every time we set it to 64 degrees or the lowest possible temperature, it goes back to say its 89 degrees. Is that an error, the temp outside or what? Confused and there is no information in the manual about this.

[@ssisnake]

we have a few of these AC's its the air temp for the area it has a temp sensor inside the air intake

[@cassie4290]

That's telling you what your current temp is in your house. It confused me at first too. Hope this helps

[@Baz1122]

That’s cool and all but the filter light won’t go away and the air turns on for about 3 seconds then turns off

[@geappliances]

Hello and thank you for reaching out. We are very sorry to hear about the trouble with your air conditioner. For troubleshooting and assistance, please contact us with the model number here: www.geappliances.com/ge/service-and-support/contact.htm. We look forward to hearing from you. - JB

[@damiangomez2019]

My AC still not turn on

[@diegoestupinan8908]

I want to buy window air conditioner in Colombia, someone knows a store ?

[@geappliances]

Hello Diego, thank you for reaching out about this! In this case, we recommend you contact our team in Columbia via this link: www.mabe.com.co/coccion -CV

[@khuzaimajavaid399]

Amazon? :)

[@geappliances]

Hello. We suggest looking at the following for help with where to buy in your country. www.geappliances.com/ge/service-and-support/ge-appliances-worldwide.htm It has information about where to buy in your country. GA

[@kingpharoah8810]

Are you suppose to remove the Styrofoam from inside the machine?

[@shadowwarrior7338]

no

[@Daalienboy]

For any haters just be a man and do it right

[@rodolfobonilla2961]

I just bought a window AC and it doesn't blow cold air the compressor turns on on for 4 seconds on turns off

[@geappliances]

Hello Rodolfo, we apologize that your new air conditioner is not cooling properly. Can you please provide us with your model number? We'd be glad to check into some troubleshooting. -BL

[@lashantafarley4738]

My AC keeps beeping and won’t start

[@geappliances]

Hello Lashanta, we are sincerely sorry your air conditioner is not operating properly. We would love to look into this further. Please reach out to us via our contact link: www.geappliances.com/ge/service-and-support/contact.htm -CV

[@angelluislebron6103]

Worst purchase ever . And it’s not silent at all

[@jamesm568]

I remember when GE products were made in America.

[@yudi994]

Do not buy any ac they're pieces of garbage mine after 3 years stopped working it has a 88 error code all lights blink it beeps and won't turn on ..

[@geappliances]

We're sorry to hear you're having some trouble with your AC unit. Please provide the model number, so we can look into this for you. Instructions for how to locate your model number can be found here: spklr.io/6054ov4k

[@yudi994]

@@geappliances GE 350 sq. Ft 8,000 BTU Smart window-white Model AHP08LZ.

[@geappliances]

Thanks for letting us know. Since you're experiencing an error code, and your unit is out of warranty, we recommend a replacement. We apologize for the inconvenience and disappointment.

[@yudi994]

@geappliances Easy fix right, I did my research and all your models have the problem and some customers reported this issue only a couple months and you only provide a one year warranty which is pretty disappointing considering that air conditioner should last 12 and more years...