KLM Kuala Lumpur to Jakarta Boeing 787 Premium Economy Comfort

[@kevin19358]

2:07 and 11:20, That's the same gate, C22 and aircraft type that I flew KLM for the 1st time in mid July from Kuala Lumpur to Manila on the 5th freedom flight, we departed on time and the flight is okay, 3 and a half hours, the seat cabin is identical to my flight, but my seat 43G is almost broke when I recline, but I decided not to recline and sadly I didn't notified the flight attendant about my broken seat. My seat 43G on the Boeing 787-9 (PH-BHL) needs to be fix. This is my 1st time that my seat is almost broken when I fly a new airline and aircraft type and I am a little disappointed that it's my 1st time flying KLM, my seat 43G is almost broken and it wasn't fix before or after my flight in mid July.

[@TripReportaviation]

A very interesting video on how KLM handled such situation. They did it very well. I just wish IFE had been activated

[@windowseatflyerID]

Indeed! Thank you so much!

[@ericandleonardexploreshotels]

We're on the same flight as you are back in January! Totally agree with you. They handled it quite well.

[@windowseatflyerID]

Couldn’t agree more!

[@wibhmdn4226]

KZbinr lokal ya? Lumayan baik pengambilan gambarnya. Saya pernah naik KLM dengan rute yang sama.

[@windowseatflyerID]

Saya nomaden haha. Thank you!

[@Erlinshanxia0998]

Great video! Took this flight in 2019 from KUL to CGK, the aircraft at that time was an old Boeing 777-200 and faced a technical problem too which caused a two-hour delay.

[@windowseatflyerID]

Thank you so much!

[@meor-xf2ih]

In ref to yr breakdown of 11:03 the satellite bldg is still part of Terminal 1..

[@windowseatflyerID]

I mean 2.0 “two point O” , second time in this video 🙏🏻

[@windowseatflyerID]

I mean 2.0 “two point O” , second time in this video 🙏🏻

[@gunvaldsandhaland7757]

I Like The Product.Great Video

[@windowseatflyerID]

Thank you!

[@kevin19358]

9:31, Oh, PH-BHP have mechnical issue? I never flew a plane that has mechnical issue, including KLM, Boeing 787-9 (PH-BHL), we departed on time, same on your 2nd attempt and departed on time. That's weird. After PH-BHP is fix, it return to service flying until to this day. Now I check on flightradar for PH-BHP, it looks like it's departing on time without delay.

[@Riazylink]

Ah, I was waiting in line atCGK for KL810 on 14-Jan when they suddenly stop the check in process. So this is why... I inquired if I could be moved to an MH flight that departs in like 45 mins since I have onward connection. They rebooked me immediately and I had to run to the gate. All well thankfully.

[@windowseatflyerID]

Well yeah this was the cause. Good for you they rebooked you even you need to run at T3 🥲

[@cheqnad6353]

How often this happens on this route? Have an upcoming flight with KL810 in November 2024. The KL809 leg changed date due to overbooking, so KLM helped us to rebook an MH flight instead.

[@windowseatflyerID]

I’m not sure how often this happens, but I think KLM will handle it well once disruption happens

[@barrycolla2506]

Great video...one question...the screen looks quite small....smaller than on emirates 777/380 economy? Is that correct...or does it just looks small because of the widthbof the seat its in?Thanks for sharing your info👍👍

[@windowseatflyerID]

Thank you! It should be slightly bigger than what it is on Emirates Economy if I’m not mistaken.

[@iwaaaaannn]

why 12:12 there is Bahasa Melayu announcement? btw, I also flown on that day out of KUL with MH 723.

[@windowseatflyerID]

There was 1 Malay FA so thats it.

[@aryonoguenani3429]

only 1 option for inflight meals ? (nasi lemak) with MAS you got 2 and even 3 options inflight meals

[@windowseatflyerID]

Yes, as you can see from the menu

[@tong.clement]

Interesting- was there an option to be rebooked on another airline the same day rather than another KLM 5th freedom flight on the next day say if you were in a rush? Just curious

[@windowseatflyerID]

From what I knew, only passenger with connection could be rebooked on Malaysian Airlines.

[@Sascha-kz7we]

Nice video. One question regarding your seat 14A. Were you able to fully recline like the other seats? Or was recline more limited due to the wall behind you?

[@windowseatflyerID]

Thank you! It was fully, as there was still lot of space behind

[@ammar.2300]

Do you get bonus skyteam miles with premium comfort? If I buy the cheapest fare

[@windowseatflyerID]

Miles will reflect on the fare you pay, whatever which class you fly

[@tjittekamminga5170]

Good thing that KLM, under the 'influence' of AF, no longer invests in that Boeing junk, but in the Airbus (350), a much more reliable alternative! Furthermore: nice service from KLM, but that's how it should be!

[@windowseatflyerID]

Well yeah that’s how it should be!

[@kevin19358]

Is your flight to Jakarta 50 to 75% full and is that your 1st time flying KLM and how is it?

[@windowseatflyerID]

I reckon it was more than 75% full, and I’ve flown KLM before. Cheers!

[@kevin19358]

I see. Oh, okay thanks.

[@idawan09]

So what happened to the first aircraft, flew back to ams?

[@windowseatflyerID]

Yes after I checked on flight radar.

[@BittumishraMishrabittu]

Iloveyou rvidonicevidomdmaapkasaha

[@windowseatflyerID]

Cheers!

[@mays2corp533]

Ngantri imigrasinya brp lama?

[@windowseatflyerID]

15 minutes

[@stefanfrancke8946]

Sorry, I had a totally different experience with the KLM dealing with a delay - customer care is customer scare, what a lousy treatment of a loyal customer, who stopped being a loyal customer. KLM - das war einmal.

[@windowseatflyerID]

Well, I’m so sorry for that. In this case, they handled us pretty well.

[@Po-po-17]

If it comes to a meal, dont expect too much from KLM 😂😂😂

[@windowseatflyerID]

Fair enough tho 🥹

[@FELICIALOGOSU]

I love your vidoe

[@windowseatflyerID]

Cheers