Writing Effective Standard Operating Procedures

[@ernestowen6418]

Allow me to express my gratitude for this well thought out exposition. I am grateful. I recently accepted an offer as a Technical Writer and I was tasked with coming up with SOPs as well as several other standardized documents for the client. While I had a brief scope of what I needed to do, this video completely broke down and elaborated SOPs in Barney style. Thank you immensely!

[@iso9001group]

Thanks, Ernest! We are glad you found our webinar helpful.

[@ernestowen6418]

iso9001group I am open to more managerial resources from the company as I hope to expand my skills, knowledge and grow within management. If you can put me in the right direction, I’ll appreciate it.

[@rashmichandsarkar3647]

Very useful information. Thanks for sharing 👍

[@hayarpyvardanyan]

Thanks for the detailed and structured presentation! I found it quite useful.

[@iso9001group]

Thanks for watching! We are glad you found our webinar helpful.

[@ninersnation2364]

Nice info, Allright.

[@thiadova]

Great presentation.

[@oscarcombs6310]

Thank you

[@everythingisfake7555]

Thank you for this video, Oscar has a very simple and unique approach to other consultants I’ve seen. I hope someone sees this question: would it not be better suited to create a Process Definition document to describe the processes within a Process Interaction Map diagram, rather than an SOP?

[@clarksonholiman4903]

I'm a safety Lead in my company.And i just dont get how to write an SOP.Honestly i need assistance.

[@oscarcombs6310]

Hello Clarkson, feel free to contact us at [e-mail]. We can help you.

[@adarshagupta8372]

Very informative session. Thank you team. It will be great if you could share a sample pdf.

[@Anita_MrsMom]

Amazing just what i needed.

[@romeshkirpalani848]

Simply great,,

[@iso9001group]

We appreciate your feedback, Romesh! Check out our 1 Day Writing Standard Operating Procedures training course, if you would like to learn more: iso9001group.com/writing-standard-operating-procedures-training-course/

[@thebkirk1997]

This is Awesome

[@oscarcombs6310]

Thank you

[@chintomendoza]

How do you establish SOP’s for knowledge creation , as clinical research? Are these steps suitable to apply for abstracts organizations, as those who produce just knowledge?

[@oscarcombs6310]

Hello Rafeal. I would say that these steps would apply to any organization. I'd be more than happy to discuss offline if you want to contact us at [e-mail]

[@DaveTalksBusiness]

It's surprising if you train employees the right way the first time, they remember it and they stick to it. If your standards and expectations keep changing, your employees will just do what they think is best. SOPs provide both YOU and your staff the discipline to stay consistent with how things are done! Stop answering employee questions - refer them to the SOP. Instead of telling them what needs to happen and why it needs to happen. You need to refer them to the SOP. If you don't have it in SOP form, then you can't hold them accountable to your policy. If the SOP does not exist, ask the employee to create it. When you have your SOP about “How to take orders from customers when the computer is down”, then you do not have to react to that situation and hurry up and instruct all the employees on what they should be doing, you just say, “go read the SOP”.

[@chintomendoza]

Another Question: are SOP’s copyrighted for each organization? Who is the proprietary of SOP’s within an organization?

[@oscarcombs6310]

Yes, this would be considered intellectual property. Make sure to you put the copyright notice on your documents. (C)

[@thebkirk1997]

This is a great presentation. May I use this???

[@iso9001group]

Hello, we are glad you enjoyed our presentation. You may use our video, but it must be used as-is with no edits made to it.

[@johnpadmore]

Lets jump in to it at 5.36 in

[@janelcloutier9543]

Are the slide available for download?

[@oscarcombs6310]

No, just the video.

[@quickwin4666]

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[@robinparmar7395]

Plz suggest me... Book for *sop act* i m waiting for ur response

[@iso9001group]

Hello Robin, we are currently offering a 1 Day Writing Standard Operating Procedures Training Course. Learn more here: iso9001group.com/writing-standard-operating-procedures-training-course/ Contact us at [e-mail] or at 832-326-9796 if you have any questions.