WTF is Zendesk?

Get the lowdown on where Zendesk started, and how it's making business software for customer engagement cool.
Learn more: www.zendesk.co...

[@PizzaRobin]

Really cool video that quickly tells me the vision and purpose of this company. Haven't used their products but can definitely not understand the "hate" going on in this comment section.

[@TheRTM]

Ok....I’m still waiting for an explanation of what this company does?........In comes the sound of crickets.

[@bruceliu-hehim5642]

this reminds of me in the office where Ryan created the app to have omni notifications from all kinds of social media apps...lol

[@ezekielwootton3403]

That wasn't informative at all. I don't even want to try another video at that point. I'll just find another company.

[@estherola6682]

The fact I understood this makes me happy!

[@tomcooper303]

Cool video. Would be cooler if it told me something I needed to know about Zendesk. Is this a koan? The zen in Zendesk? We do what it is we do, and help support our customers by helping them with what we do.

[@nitakapadia4064]

HELLO Zendesk, I just got a message from Linkedin, in which Zendesk mentioned.You all managed to make B2B ads creative. This, it seems is quite a feat. Since I am a content writer and a copywriter, I quite likes your video.

[@moonnyxx]

This makes me want to sign up.

[@joshuaalmeida1628]

I am literally sitting in a launch meeting. I had the invite to the launch and I thought it was a wellness thing. Imagine my surprise when I learned we werent having a nice one hour breather. That said, looks interesting.

[@jillteresa1]

Who made this video? Great job.

[@johnpathadan]

Yea, this would totally convince my manager

[@RanaRitmica4995]

that thumbnail was awesome

[@Mike-xb3fn]

Whoever told you to avoid calling it "call center" or "help desk" somewhere in the messaging really screwed you over.

[@TheMillionairesMentalist]

@Zendesk @ZendeskSell @ZendeskOps #makeitright . Sucks that a major public corporation would cancel an event on a small business with a non-refundable deposit then chargeback on small business.

[@juan-carlosperez2991]

Ok gracias

[@asiablackgrl6482]

Hollering! Confirm my maiden name took me out 🤣

[@Aaron-hg8jo]

I've been watching Zendesk videos for the last half hour- trying to decide if we should implement it in my company. I have to say, any video created by Zendesk is talking me right out of using it. I mean seriously, what little information. And the title of this video- very unprofessional.

[@zendesk]

Hi Aaron, some of our videos (like this one) are on the sillier side, but we do have plenty of demo and tutorial videos like these (zdsk.co/3pnNv3n) that dive deeper into what our products can do. We also offer free demos, product tours, and live Q&As at zendesk.com/demo

[@IsmailKhan-pn2ld]

Super Like Zendesk!

[@KandieStone]

I want to see how a customer service representative would utilize Zen Desk

[@zendesk]

Hi Kandie, we have a playlist of Zendesk how-to's here that dive a bit more into our products: zdsk.co/2VqglBk in addition to an overview of Zendesk Support: zdsk.co/33ESaDL

[@mistateearuba]

I saw a 40 minute zendesk introduction video. Not very inviting

[@skjstudiosbysamerial7647]

amazing video

[@thepenetratingstarcompany2025]

Yes it is amazing!! But wait....amazing in what way .....????

[@rabbitcreative]

> WTF is Zendesk? No. WTF is on that woman's face in the thumbnail?

[@zendesk]

It's a chewing gum bubble!

[@TheAlioop16]

I understand what this is. You have to understand technology I guess. Innovation.

[@dd-tc6ip]

yikes

[@ameliaroberts5768]

Llp

[@Latinkidonfire]

SCAM

[@asgeitz204]

Zendesk, from my own experience is NOT making customer engagement "cool" at all. In fact, if you have problems with one of the apps they "support" it is a clusterf*#k of automated FAQ lists, and DIT worthy "help" guides as your only option to troubleshoot. If I wanted to burn through my bandwidth of brain power to learn how THEIR platform works, then I should get compensated for the time it would take to get my app to work propertly. Instead, I get charged a subscription fee and bascially presented with options that would leave any intellegent person banging their head against the wall in frusterationg. Do better, Zendesk.