YCC365 PLUS | 2020 Latest instructions

[@verpauly]

Just got it out of the closet deciding it worth one last try before tossing it into the trash. A rough start with lost passwords etc, it actually installed as per your video. Earlier, pulled out the HOSAFE cam out pf same closet and it started to work again. Now, back to that blasted Mac Book air. Tough being 76 Good video

[@mickcarson8504]

Thanks for a detailed instructions. I have done this almost a hundred times without success. The App kept showing a problem with connections just after the two minute circle. And the reason was obvious. I did not select the Wi-Fi address, no had reset the camera with the provided pin. So, I decided to to try another way. Plug the white cable to the camera and wait till it rotates. Once it returns back to the standby position, insert the provided pin into the small hole next to the SD card slot and push and hold down for 10 seconds (when you push down you should feel a faint click movement). Take the pin out and wait, the camera will restart. Type your modem Wi-fi password and hit Enter. The camera and modem will communicate for about two minutes. If successfully, the camera is ready to work. It will automatically track your movements. If it doesn't start, chances are that it need to be disconnected from power and then reconnect it and wait till it rotates. Then reset it and wait again for the camera to rotate again. Once it stops rotating, that's when you follow the instruction on this video.

[@BG_Electron]

I've done this 10000 times and no effect. Their software is sooooo broken... I am recommend not buying this product!

[@mickcarson8504]

@@BG_Electron Mine now works, even without this Cloud nonsense. You need to reset it when first connected to power. But you need to wait for it to power (let it rotate first), then insert the small pin into the hole next to the SD card slot and push down then hold for 5-8 seconds (you must feel a soft click as you push down because the pin may not press on the internal button 100%. It's best if you practice before connecting the camera to power until you either hear or feel that 'click'). Like I said, connect to power and wait for it to rotate first time (camera goes around and returns to center point. Then insert the pin and hold down for a few seconds. Once the pin is pulled out (removed), the camera will rotate again and again it will return back to center point. You must wait for the camera to rotate. Use the App on your mobile and it will automatically start. If it doesn't then your Wi-Fi network is off or it's not matching. Is your network address and password correct?

[@BG_Electron]

@@mickcarson8504 After twenty more attempts i was able to connect my phone to the camera directly (second method) and from there i could pick my home netwrok. The 1st option in the app is a total waste of time, at least from my experience. I am glad you didn't have such issues.

[@littlebopeeps5852]

@@BG_Electron do you have to use the apps they suggest? And do you need to pay monthly fees. Sorry I bought a couple of cameras and didn't realise it would be so painful. I downloaded the apps but it took over my other apps so I uninstalled it.

[@BG_Electron]

@@littlebopeeps5852 Maybe there is a way to use different applications, but the camera is constantly losing connection, so i do not know. You are paying monthly fees only if you use their cloud storage, otherwise no.

[@ErykSpace]

BEFORE YOU BUY: After 30 days You have to pay 7$ subscription fee to be able to view your recordings including SD card! Wen pay subscription fee make sure you on unlimited data plan. Camera continuously recording video and uploading to cloud server which also can slow your internet speed.

[@shakesfirst2443]

Or you could use an app to record your screen if someone sets off your motion detection. It's supposed to be for game steaming, but it worked when someone was in my place last Monday. They stole my PS2 and PS3 leaving my PS5 behind, so stupid. I had enough for the police though. You can also use screen shots while it records. Another tip, email photos of your serial numbers back to yourself. I'm only here because I wanted to move the camera and needed to find the reset button, but my model is different.

[@shakesfirst2443]

I only used the streaming app because I don't have auto payments set up and I forgot 3 days before.

[@Christophers-Assorted-Stuff]

it never reads the QR code so it is unusable. So much frustration and lost tempers it needs kicking to bits and binning. Don't buy one.

[@eb6913]

It's crap, get rid of it

[@hunibuni71brown87]

Mine works great

[@bcatdaddy2398]

I had a small issue with the QR code but adjusting the distance fixed it for me. It even read through the glass fixture surrounding the external light. Works like a champ now

[@pascalkuilboer]

Why why why can't cam be connected to tuya? Got to cams and now waste of money and gonna send it back

[@graftedinforever971]

I had no problem connecting with the QR code

[@alessiakodhimaj841]

Ughhh this camera is so annyoing. I had the shop owner install it for me. And now I can't change the WIFI network. I plug it in and it doesn't make any movement. This happens even after I press reset. Also the Cloudcamera never shows up in the list of WIFIs.

[@JH-cb1kq]

What you failed to say is, that you first have to download the app you mentioned nothing about it. *So the question is do you first download the app and connect it or what?*

[@maryjoholt5882]

I got it all hooked up fine but my image is upside down! Any idea on how to switch it around???

[@lisamanning8334]

You go in to your app and take the 180 off and it will adjust to the right view

[@purpletailfeather]

Also, when it gets to that part of the set up where it shows you all the networks I see mine and I see the one for the camera. I'm not certain which one I should choose? I've tried both but still have issues. with it failing and not connecting/ PLEASE CAN SOME ONE HELP ME?

[@RachelSantiago816]

I have the same issue...

[@margaretpeattie5269]

Got everything set up fine but it has frozen when you tap again it says ot connected do I need to move my router

[@waynehardisty8590]

power socket to the cam broke , So how do I take this cam apart, It still good

[@ismailelayachi9337]

Can't connect to the app or create new account anymore from my new Galaxy S20 Ultra. Any clue?

[@arminschnee865]

Tried today... login not possible, registration not possible. Any clue how to use camera without this YCC crap?

[@ismailelayachi9337]

@@arminschnee865 Actually I'm able to connect now. It was the application "Adaway" that was blocking it. Disable any popup blocker if you have any and try again

[@marinasabkova3102]

The camera connects only if it is near the router, when I move the camera to another room, it loses connection and it doesn't work. Please help me. I can't inderstand what the problem is.

[@eb6913]

It's crap, get rid of it

[@vickigarner7331]

What actual sd card do you require as I've been told a tf high speed 20 plus but when you type it in so many come up ,I brought a high speed tf 128g and it didn't work, I need to know which one by picture please

[@biker3590]

32g

[@guilhermelovatto9689]

i have a problem, i had instaled the app ycc365 plus and when i star the app its close and a message apear "the app stoped" and i cant open the app, my celphone is android 6.0

[@miarainer1161]

I bought this camera 4 days ago and now it stopped work i paid good money for it its no good

[@SophiaGrace-xd9vn]

Why is it showing upside down on my view

[@jeppmayor3774]

How to connect the device camera if the mobile phone is in abroad?

[@aisha2359]

Does anyone know what to do if I could not connect to wifi and it says Error connecting serial number used. Pls help!!

[@fsevero]

the same problem after reset my camera.

[@bizarrebroz3424]

Same issue. Means someone had already used it and it was resold to you

[@apriljoypereira5358]

Hi i bought 2 ycc365 camera how to connect them both in 1 account?

[@gmac2409]

How to cancel the renewal for cloud storage?

[@bskrmi]

My camera does not turns on , what to do?

[@hristoparashkevov2839]

Hi, my camera work for couple days and then disconnect. Can i connect using some other app?

[@sarb6p55]

I am trying to hook it up to my laptop and it's not working just yet.

[@lisamanning8334]

Mine says after 8 hrs of charging before use but it will not it has to be plugged in

[@luizom8388]

Of the several apps that I know, this is the worst to locate the sections where movements were recorded, which caused the alarms.

[@douglasmafu]

I have one, in chinese, no qr, no wfi direct. Im missing somenting? Note my firt camera of thoose.

[@thegank4517]

Help me please, Why camera in idle,click refresh? Please advise, there is a solution.

[@kingpinrules6460]

I am no longer able to change settings in the camera using the ycc365 android app when I was able to format the sd card and make other changes. I cleared cache and data and reinstalled but still unable to access the settings menu that when I click on the gear icon It goes to a blank white page

[@shakesfirst2443]

Did you reset the camera?

[@annecazares5926]

Does anyone know how to contact this company? I want to return this device. It’s difficult to set up and use.

[@richardmaher1589]

I just can't connect with the qr code,, I changed modem and changed phone and deleted camera from the phone,,any help would be great,no matter how long I try it will not pick up the code

[@vivix2911]

I have the same problem. Did you find any solution?

[@sethveron]

how to use sd card?

[@sudinprasai79]

how to reset

[@seesternWHV]

How delete the cloud Abo,need help pls 🙃

[@yvonnedelcampogomez2031]

Mine it's still not working we have an error message

[@farukfrk6392]

I found cause of problem. firstly you must reset the camera and you sure that is reseted. after you open the GPS for your phone. if your WİFİ password contains the special characters, you have to change your password. the new password mustnt contain special character. You try it. You will see the solution. Hoşcakalın

[@gilbertgomez6943]

Hi whats the website for download.?txs

[@cerysclark4656]

Hi how do I stop this camera going into idle please

[@nadiaboffi7549]

Same question here, any ideas??

[@asenstoyanchev9082]

Hi! I manage to connect the camera and use it only when they are connected to the same wi fi network. How's it possible that I leave my camera at home, go to another city and see live images from my home? Thank you!

[@kiwishbj1]

You will use your phone's internet as long as you have the camera app on your phone.

[@A113-f4v]

Gracias por esa información. Me ha sucedido en ocasiones con esas cámaras IP robóticas chinas que cuando saco la memoria SD, la computadora no la reconoce. Además, al volverla a poner en la cámara, tampoco la reconoce. Pero no sucede siempre porque con otra cámara si me volvió a reconocer su respectiva memoria SD. A qué se debe eso? Es la mala calidad de la cámara o de las memorias?

[@kingdavid416]

Hi

[@agenthmm]

Camera said: camera is connected, welcome, but application get my connecting fault, please try again, and I can't enter in application, can you help pls??

[@farukfrk6392]

firstly you must reset the camera and you sure that is reseted. after you open the GPS for your phone. if your WİFİ password contains the special characters, you have to change your password. the new password mustnt contain special character. You try it. You will see the solution. Hoşcakalın

[@chompchomp7853]

where do you download the ycc365 plus from? I can't find it

[@gc9718]

Play store app

[@kalebodom]

This doesn’t work

[@abhilashraju3905]

Pls give this application link

[@nomorecrazyplease4923]

No cord came with it😡

[@beverlyf5289]

HELP!!!! STEP BY STEP👀 LOUDER, SL😢WER & CLEARER PLEASE. FROM THE B😊X.

[@worldtour628]

Sing up problem in app

[@mrright6608]

ap Hotspot dont eork

[@gergelykorody4662]

do not buy -app is full of ads -sd card replay keeps turn off the camera, I cannot believe that it`s so stupid, I rather think they push me to buy cloud storage

[@gabrieledesantis2068]

Ce un modo per avere lapp con m abbonamento grAtis

[@OldWrench45]

Will this camera record to the SD card without a Wi-Fi connection?? I can't get an answer from the person I bought it from. Thanks.

[@lostname605]

In the manual it says the SD card may not be recognized correctly if wifi is not present. But it's not the greatest english so they could mean something entirely different.

[@OldWrench45]

@@lostname605 Thanks. I don't understand why the camera needs a WiFi connection to record to the SD card. I want to use the camera on paranormal investigations and we seldom, if ever, have wi-fi connection.

[@draganmitrovic4092]

Conected sucesfuly 1st time. Than lost connection. Now it wont connect. Crap plastic

[@skoblavi]

Brate, jesi li uspeo da povezes? Ja, kada je prikljucim na USB, samo klikne blendu dva puta i nista. Da nisi nekako resio?

[@skoblavi]

Brate, jesi li uspeo da povezes? Ja, kada je prikljucim na USB, samo klikne blendu dva puta i nista. Da nisi nekako resio?

[@draganmitrovic4092]

@@skoblavi nije uspelo. Plaatika

[@draganmitrovic4092]

@@skoblavi probaj na drugi wifi da ga vežeš. To mi je teorija.. Ali ako radi, neznam.

[@Eve1378-r1d]

Bonjour comment lire les vidéos de la carte sd ?

[@runlarryrun77]

Mine worked fine for ages then died when I got a new router. I've set the router to the correct frequency, updated the app & done everything else right but it just won't work. Someone is threatening me so I really needed to get this working again. Cheap POS that is just going to end up in the trash now. Avoid.

[@lcgaming9901]

How to change password

[@DonnaRobinson-u1w]

Brown Shirley Moore Lisa Martinez Mary

[@JuneMendoza-q1r]

Hall Christopher Brown Robert Davis Kimberly

[@KendricksMaragoudakisE]

Lewis James Martin Robert Martin Sandra

[@abigailgilber1839]

Williams Christopher Brown Barbara Smith Lisa

[@elsdobbelaere8267]

handleiding in nederlands aub

[@MaierWilli-yx4kw]

diese scheiße funktioniert nicht

[@mattteague4977]

I bought the camera that looks like a light bulb about 4 months ago. It only worked for about 1&½ months. Got a notification that there was a update with a "new feature" ($.$$) I declined the feature (I guess they didn't like that) and something about the update... assholes! - first the cam wouldn't look left or right, just up and down. About 2 weeks after that I lost connection to the cam, reset the device 1,000x, unplugged it, Uninstaller the app, factory reset my phone, reinstalled the app, all that.... cam don't even power on anymore. Just as a joke to myself I try to turn it on every now and then but TODAY, OOoOh Today though the app was flagged as malware when I ran a scan. (3 mins ago) I'm sure of course that when I investigate , dig deeper (and I'm stubborn, won't stop , will dig to the root and back) Im sure I WON'T FIND AN UPDATE WITH MALICIOUS CODE IN IT THAT FRIES YOUR SH!T IF YOU DON'T WANT TO PAY FOR THE "NEW FEATURE" That "detects if something is wrong with the camera, tampered with, not functioning as it should"...Hmmmm. I'm sure that it's just a coincidence right? Don't want pay to get a notification that your shit don't work no more? Uhhh. Why would I? Because isn't the LACK OF notifications , notification enough to realize that, the moment to click update, say good night 😴💀⚰🪦🌙. Friends bought the same thing, cam stops working about 1 month... F%#k these guys

[@roxannemaster6200]

My security on my phone just flagged it too as malicious software... I've never been able to get the camera to even work and forgot that I had downloaded the software until the scan just suggested that I remove it. Big scam!

[@sabirsabir9275]

Ycc365

[@philam1973]

Hints: i had similar problems to other complainers. First issue, I have a dual band modem/router. I am not supposed to use the 5Mhz band. Make sure you use the right one. The guy in the video just inputs password. I had to manually input the network and the password. Failed a number if times because I was spelling it wrong. When you put the phone in front of the camera, keep it steady and move in and out slowly to find the optimum distance that will cause the beep. When it loads with the circular bar, it will normally fail at about 20%. If it passes 30%, it will likely connect.

[@1UTVolFan]

So, input the network name? On the back of my router, (Spectrum) it reads (ssid); However, on the app, everytime I have tried to restablish connection, which went down for no known reason, it reads . Do you think if I change the router name (first mentioned on the spectrum label) it may work? I have attempted to reboot from app, reset from external wire, internal reset, even forget the camera an reinstall. Even if I am sitting right beside the router, the camera "failed to connect" to the wifi. I may try to utilize a new email and sign in as if I have never had an account.

[@philam1973]

@@1UTVolFan latest: this unit died after a little over a year. Dead as a doornail

[@1UTVolFan]

@@philam1973 Mine lasted 2 months. : ( Now I have a glorified motion activate porch light. Maybe, since it LOOKS like a security camera, it might deter and thief.

[@veinplusrazor5680]

Listen I know your comment is old af by now, but thank you. Just constantly trying to re-connect it and it worked. Your cock or balls or whatever is huge, big ups.

[@ΧρήστοςΑσπρουδης]

What happens if I lost the qr code and I won't to connect it with ethernet cable?

[@shakesfirst2443]

Is it on the box?

[@ΧρήστοςΑσπρουδης]

I lost the qr stickers. What can I do?

[@eugeneascott401]

I received the same camera with instructions only in Chinese that was a big mistake so now I have no way of setting up this phone I don't even know what the app is that I did I need to download please help me

[@eugeneascott401]

I said I received a phone I meant to say I received the same camera sorry about that

[@glenmiddleton442]

Hi, does anyone know how to add a second camera to the same app YCC365? can you have two cameras on the one app? i have one camera that is working fine but am trying to add another camera but do not seem to be able to. thanks.

[@petrecristianlucian]

Same issue here. Did you get things done?

[@heroldwezenberg]

Use de + in the right upper corner in the app to asign another camera.

[@purpletailfeather]

hello, I am trying to get my camera to get set up but the dam thing doesn't want to connect to my WiFi. I keep resetting it and try again but now its been done 4 times and I feel like I'm running around in a circle. So what gives? How do I get my camera to connect to my phone WiFi?

[@antoniomusciola7428]

Stesso problema aiuto

[@aplicacioneselectronicas549]

The YCC365 plus app is full of ads !!, it's difficult to use the camera with such a great number of ads, it's a buy buy buy ... but I've already paid for the camera, so why all those advertisements ?

[@ajvelez9069]

I need help. My cam do not conecting 😰😱😱

[@nbdp]

I'll come back here when I purchase this

[@laurasilva8363]

My camera says that the serial number is already connected to an account so I am unable to add or connect it. I bought this camera used and cannot get in touch with the seller to ask them to remove it from their account so what am I supposed to do?

[@gauravsharma9279]

I have the same problem have you had any luck ? I spoke to the previous owner he reckons he never set it up 💁🏽

[@bizarrebroz3424]

Same problem here. I bought it new but clearly it must've been unboxed

[@susanbonnet2301]

Hi I have the same problem. I send them an email.

[@ShanmugamShanmugam-ou9xd]

It's very difficult to open YCC365 camera

[@ShanmugamShanmugam-ou9xd]

😡😡

[@aliceee6596]

Hello, got this model too, the app is asking me to reset the camera, apparently I need to insert a needle in the hole to reset it, I tried many times but it’s not working…does anyone have any tips?

[@cyndylamphier2685]

Jesus... my kingdom for instructions on how to actually playback from cloud storage. Paid $55 for that - COMPLETELY USELESS

[@jonathanbradshaw9180]

Clark Margaret Lewis Jennifer Taylor Patricia

[@alexisramirez4827]

Hello, do you know if you can install a 64 gigabyte sd memory

[@learnnewdailywithhansel]

Yeah I am hansel

[@PatsyLockett-p8k]

Walker Betty Clark Timothy Davis Linda

[@tripolitana]

Thank you god after 4 hour i was able to figure out how to connect it

[@jeanettebrito1324]

Which way to insert the sd card

[@BenjaminJames-m7z]

Martin John Lopez Cynthia Harris Christopher

[@BrendaGarcia-n7i]

White Deborah Williams Richard Williams Margaret

[@floydkendal7701]

Miller Shirley White Laura Moore Dorothy

[@kimberlyaudley8495]

Thomas Mark Young Helen Moore Sandra

[@johnsablan9649]

very unreliable camera. It disconnects every other day. Don't buy this shit.

[@GloriaOwens-i3n]

Robinson Anna Davis Mark Anderson Betty

[@tommamay4992]

i have everything working and i don't want to use the cloud pay system, i have a SD card, but i have no idea how to record to the card or how to view what i recorded on the card ....it must be in the software some place but i can't find...i can view te recordings in the gallery of my phone but not SD card.....please help

[@eb6913]

It's crap, get rid of it

[@wizinjsh]

having the same problem. For me it looks like its not recording if the app isn`t open and set to recording (even if i have unlimited recording selected in settings)

[@Jessicakerr-ij7cc]

What app connects to the camera?

[@KAIIDHA]

can we only connect 1 wifi

[@johnfowler9497]

Sweeter kitty say it like you mean it

[@f55_sittieamnahmala62]

Where i can see the password of APP? Please help me. Thank you.

[@sarb6p55]

it should tell you on the instruction I had a hard time reading it because it's in small print but I figured it out and mind works well

[@eb6913]

It's crap, get rid of it

[@DismasAgustino-i8k]

🎉conect

[@naomigable6698]

Why don't it zoom in

[@turtleandson]

It took a long time to configure. The instructions are terrible. I had it connected and it stay on about 45 minutes and then goes into idle. The max amount of time is 45 minutes and there is no option turn this feature off. I had could never get to record to the SD card. I think it demo to buy the service. I have Srihome cam and I do not have to buy the service nor connect to the cloud and I can watch any where in the world with having to paid for a cloud service. One thing about this camera, I disconnected and to tried reinstall it and hoping that it clear the idling time, no such luck I can not get to connect to the internet and keep saying that I have no internet connection even though I have one. There is change the Ip address to keep going back to the same Ip address and the Dns servers can not be changed.

[@hectorcastro7978]

My computer does not recognize the SD card, how I can fix the problem? I cannot see the recorded videos in my pc...

[@sipopetrosyan1597]

Здравствуйте Когда я хочу сохранить видео Почему му-му звук нету только кадр есть Это наверное после последней обновления

[@lephamnganthanh]

I hear the sound "internet connected welcome to use cloud camera" but then the ERROR BUTTON appear😢

[@andrewbajala8045]

Hello can you help me to troubleshoot because my CCTV the the wifi name cloud_xxx not displaying

[@raorehan5728]

Guide

[@DoctorDruvus]

IT does not work now i am shacked and the baby is gone

[@dariusvill5069]

Hi, somebody know how can update or flash with a new firmware??? Thx for any response

[@renataborto688]

U mnie świecą diody na czerwono i biało i kod kreskowy nie działa