Yealink T55a with Microsoft Teams & Direct Routing

[@em3solutions]

Just got one of these and got it signed in to my Teams account, however no contacts are coming through on the phone. Is there a setting somewhere on Teams admin that enables the syncing of contacts for devices? The contacts show just fine on the Teams desktop app (Windows). Thanks in advance

[@fr402s]

I know it is compatible with teams but do we need to have INTUNE licenses installed ? does it require to configure something on AZURE before. ?

[@WayneMillsKidals]

Just the phone system add-on - you can add this onto E1, E3 and also Business Premium has the option to add it

[@fr402s]

@@WayneMillsKidals what do you mean by phone system add on ? I have office 365 standard with business voice license and communication credit. When you say phone system add on.. are you talking about phone system virtual user ? What is exactly the name of phone system add on ?

[@CHERNO997]

Its a really good device but lacking very important features like Favorites and Contact groups which are available in teams... Also the Support is horrible I had a ticket that wasn't answered for 3 weeks.