Paul your a star,, the way you interacted with a member of the public who was a stranger to you was 100% professional and a joy to watch,, this is what most people that watch these audit channels want company staff to treat audits,, a big well done sir,, and well done DJ audits also, job well done by both gentlemen 👍👍👍
@ste17472 жыл бұрын
100%!
@kells772 жыл бұрын
Not really a joy to watch it’s just how normal people are
@ste17472 жыл бұрын
@@kells77 Staying on topic, do you watch much Audits? as this is ceartianly not how "normal" people usually react to audits, hence was a breath of freshair...
@MikeSmith-rd9fi2 жыл бұрын
you're^
@Yagdrol2 жыл бұрын
I thought Paul was quite rude and dismissive. It was only at 18 mins did it seem to dawn on him that he better start backtracking and become more polite towards the member of the public. DJ handled this audit brilliantly.
@Papatroll2 жыл бұрын
Bravo that man…..What credit to his company, why can’t all of the audits go like that.
@petetongue65612 жыл бұрын
Decent chap, good interaction and very professional. His point about low flying drones was valid too. Points to Samworth Brothers.
@mikeandhev2 жыл бұрын
Polite and professional interaction from Paul and yourself. This is how auditing should be done, too many auditors seek to provoke an adverse reaction which is counter productive.
@ShirleyT-Keela2 жыл бұрын
Totally agree with you. X
@MikeSmith-rd9fi2 жыл бұрын
You don't get that that job without having an edge and being smart. The camera changes people.
@carlhartwell79782 жыл бұрын
Far too many auditors, like you say are merely in the 'let's TRY to make a hostile interaction...I just don't get that, even with police interactions.
@Towersround2 жыл бұрын
Many companies could learn from this interaction, professional on both sides, and good points raised by both also.
@clobber662 жыл бұрын
To be fair even security guards were ok 👌
@Towersround2 жыл бұрын
@@clobber66 yeah, I suppose that's right, as they didn't have a negative reaction 😀
@cookiemonster22992 жыл бұрын
Good vid and well done to Paul, he might be surprised at how many people could learn from his approach 👏👏👍🇬🇧
@sugarrats6662 жыл бұрын
He was grat, right up until talked over DJ, giving unneeded and unlaful directives, he called DJ rude and unprofessional and then went on to make a bigger t1t of himself.Paul's an arrogant tw@t with ideas above his station.
@SherKing7862 жыл бұрын
One of the better Op Directors, handled that brilliantly.
@thejudge-kv2jk5 ай бұрын
Seems like a nice guy. For someone not used to what you're doing - he handled it well.
@nickduffy84822 жыл бұрын
That was a brilliant audit, he changed his tone immensely as he realised that he was totally outmaneuvered by your knowledge and skill at interacting. At first he was trying to suggest you were flying the drone illegally and exert his authority but he realised he needed to back off and preserve a degree of self respect and kudos to you for being relatively gentle with him. He seemed like a reasonable fellow who started off with too much sense of privilege but then caught himself and realised he was about to make a fool of himself for all the internet to see.
@ronskiuk2 жыл бұрын
Really good interaction on both sides, I think he's a credit to his company, interesting about the electric company cars as well
@PINACI2 жыл бұрын
The simple truth is that if you did speak to them first to prearrange your visit then the answer would have been "no thanks" It's alright him saying this now but in reality he would have said no.
@dkayflowers792 жыл бұрын
Well said. All words you spoke true. Who would call ahead before an audit. It's like hiding a Nanny Cam (but informing them the location first) lol.. makes 0 sense!!
@germaninsider78902 жыл бұрын
exactly. police would just arrive earlier lol
@DaveCarterAL2 жыл бұрын
Everyone knows this, you see it when every now and then someone does ask first, just for the fun of it.
@germaninsider78902 жыл бұрын
@@DaveCarterAL i saw one asking in the lobby of a police station if he could film outside, he was arrested on the spot ^^
@germaninsider78902 жыл бұрын
@@macsmith6216 standard procedure, seargent comes out, asks what the auditor is doing, blablabla, "you have an id on you, real quick?" blablabla, arrested for failure to id, disorderly conduct, obstruction (aka contempt of cop). charges dismissed, lawsuit filed ...
@patrickdaly21212 жыл бұрын
The guy calmed down and was very respectful and professional. No doubt a decent company to work for.
@pnr8uk2 жыл бұрын
Awful company to work for and knowing that guy personally (he is an awful manager and person - played the nice guy to the camera)
@mjpope10122 жыл бұрын
Decent, well spoken guy. He's a credit to his co. Great audit as always with your usual way of neutralizing their stiff backs & getting them to engage in a friendly & professional way.
@Servant_of_Christ2 жыл бұрын
I'm a trucker and if I can't handle seeing a drone fly, I have no business sitting behind the wheel of a heavy hauler. That was a redicoulus reason....
@paulos93042 жыл бұрын
it's a valid reason. he is flying to low over private property. it's stupidity, just keep a decent height. no need to be below the roofline. still the folk were all ok so no real hassel
@paulos93042 жыл бұрын
@@TONE11111 well your wrong. At any distance. Mmm read up on it and you will find your wrong
@nightjar90212 жыл бұрын
Agreed, I see low flying DHL jets over the M1 landing at East Midlands Airport, it's not really an issue
@DMC8882 жыл бұрын
@@paulos9304 it’s a sub 250g drone so any distance is correct. Personally I fly a lot higher, I prefer that my drones are not seen or heard.
@DMC8882 жыл бұрын
@@davidkn who mentioned VLOS? I commented on distances from people/objects. I’ve seen his videos and he quite often flies without VLOS. I made no comment on that. What license do you think he has exactly? For this drone all you require is an Operator ID and no training at all. He most probably has a Flyer ID and has passed that simple online test, but it’s in no way a license.
@relie6952 жыл бұрын
The most professional person and asset any company could ever ask for, absolute gent.
@philswales38142 жыл бұрын
Nope.
@tractorboy20022 жыл бұрын
It took him a little while to get there but when he realised your professionalism, skills and knowledge he became a reasonable and good representative of his company. As ever, very interesting audit.
@s1m0n622 жыл бұрын
nice guy, very polite, most other companies should take this video as a training video to all other staff, another brilliant audit dj 👍👍
@hectichazerdus2 жыл бұрын
So hold on a sec. If i am driving and a bird in the sky distracts me. I start bird watching and cause a crash. Do i blame the bird and tell my car insurance company it was the pigeons fault?
@DEFIANT71DEFIANT2 жыл бұрын
I agree that part was reaching a bit but I don’t think he can be bashed too hard for that one
@s1m0n622 жыл бұрын
@@hectichazerdus go do it and let us know what they say to you 🤣
@gooders88552 жыл бұрын
@@hectichazerdus really??? A drone buzzing around your head at work, is as common as pigeons flying over??? The guy was fair, and polite. Simple as that.
@hectichazerdus2 жыл бұрын
@@gooders8855 Not the sharpest tool in the box are you. Completely missed the angle. Nevermind
@tarkus422 жыл бұрын
What a wonderful Director for a change!!! Its refreshing to see a boss that listens and has some intelligence!!!
@andrewjambo12 жыл бұрын
Paul seemed like a nice guy who handled the situation well.
@grahamo222 жыл бұрын
If you ignore the facts that he isa asking others to not exercise their rights simply because he doesnt like it.
@philswales38142 жыл бұрын
Nope.
@markc74402 жыл бұрын
At his level and position he's probably worried about lorries getting hijacked or competitors spying on the site. So comes out on the defensive, then realised that PJ is legit and engages in a civil manner.
@simonyoungglostog2 жыл бұрын
You can see the moment when he switches from defensive to opportunistic. What a great Director.
@mobbarley75172 жыл бұрын
Ha ha very true I had that thought and he still got me
@philswales38142 жыл бұрын
Covering his arse.
@simonyoungglostog2 жыл бұрын
@@philswales3814 no, seeing opportunity.
@Exercise_as_Medicine2 жыл бұрын
He’s a good leader…
@MrTrig842 жыл бұрын
Finally a company man with some respect. No obnoxious, high horse, upperty, I’m better than you, power mad attitude from Samworth Brothers. I thought maybe it’s going to turn ugly as usual and the police were en route and that’s when all the BS begins, but no, to be fair to Paul he had an logical conversation, used his intelligence and even though he wasn’t 100% happy with the situation still was humble enough to accept what was going on, agree to address any security issues highlighted and did so whilst putting the company name in a very good light and when you think about the size of the auditing community will be in the millions across all networks. Great audit and hopefully we will see more Paul’s and less Karen’s in the future
@b00ts4ndc4ts2 жыл бұрын
In all fairness the director that approached you was very nice and all the places you have done he was well behaved. Although at first it looked like it was going the other way, but he recovered very well and part from the very few issues with the company it's been that best one. I think he will take on board what you said and sort it. out.
@b00ts4ndc4ts2 жыл бұрын
@@paulgee6150 l think you are to use to them kicking off, no adrenaline pumping. The next one will make up for it👍👍
@augustinbalan16892 жыл бұрын
@@b00ts4ndc4ts He realised he’s facing a smart one and changed his attitude in a few seconds😄
@nibbletouch75662 жыл бұрын
Great Operations Director Paul. He had a nice calm but confident approach. He explained the reasons why it was causing him a concern which was fair enough. He kept it respectful and connected, whilst representing his company professionally. So unlike some of the other reactions we see way too often.
@paulfisher79112 жыл бұрын
what a top bloke and how respectful was he in talking to you nice interaction and fair play to him for comming out and personally talking to you this is how a true gent does it
@robba12342 жыл бұрын
Brilliant video and the manager was respectful and did have real concerns, again I can't say anything bad about his reaction and questions especially as it's probably his first time getting "audited". I would go as far as to say he is an example of how a concerned manager SHOULD react, as opposed to some throwing unfounded accusations about (crimes, crooks burglary, etc) Five stars
@DaveCarterAL2 жыл бұрын
I BELIEVE IN HONEST ANSWERING, NO MATTER HOW HARD THAT MAKES UNDERSTANDING Guy> You're not flying a drone are you? ... Reply> Yes (note he asked if you were not flying a drone, you are not you are piloting a drone so the answer is YES you are not flying a drone) Guy> Why are you flying a drone? ...> Reply> I'm not
@wokeupandsmellthecoffee2142 жыл бұрын
The ops director chap was ok, I’d like to work for a company like his if he were in charge. Great audit .
@bodysuitguy2 жыл бұрын
Look how clean and well organized the site was too. Seems like a great place.
@tomask.39832 жыл бұрын
Been watching DJ Audits for hours and hours, and Paul Marrow certainly was the most professional company representative of them all.
@tomask.3983 Жыл бұрын
@@Cristobal_2012 No.
@neilrichardson39862 жыл бұрын
DECENT GUY THE MANAGER, MAKES A REFRESHING CHANGE.👏👏
@PoetryWitch6 ай бұрын
Paul was a sound man , very proffesional and handled it all very politely 👍
@TheRaythebrake8 ай бұрын
What a very professional Ops Manager representing his company and himself in a very pleasant way
@movarvo12172 жыл бұрын
As managers go, he's clued up on how to talk to the public filming. As an employer I can see them being very responsible It's just getting over the security's insecurities.....
@Brizlebird2 жыл бұрын
That was a great interaction and he was a terrific representative of the company.
@Heneling Жыл бұрын
paul seems to really care about his employees. fantastic job, great guy!
@kama34222 жыл бұрын
Paul is a credit to the community and a true gentleman. Many other managers and directors of companies could learn a lot from his cordial behaviour in order to improve their professionalism and behaviour towards the general public.
@MrBarrynicholas Жыл бұрын
Thumbs up to both of you.
@floatingfreedom60912 жыл бұрын
Credit to Paul , what a nice chap. Professional and level . I applaud him , he represented the company in an exemplary way here . And also well done to you too DJ . A collaborative conversation.
@s0ulssh4x0r42 жыл бұрын
The ops manager seemed like a very reasonable level headed guy, even though he didn't really feel comfortable with what you were doing he still stayed calm, respectful and polite, made no silly demands or threats. Great audit. Enjoyed it.
@petelovesbevsills2 жыл бұрын
Paul Marrow is a perfect gentleman and an asset to the company. As he is in 'virgin' territory his behaviour was outstanding. Any future audits will receive a warm welcome from now onwards I'm quite sure. Well done DJ for ALWAYS being totally professional!
@PHUC_DIS2 жыл бұрын
Wow he is a great boss and this is how you represent your company so 100/10 and to take on your feedback so well done he was a true gentleman well done to his company
@markosmith80372 жыл бұрын
Great audit - I would say a perfect audit. The interaction, content, length and music were all spot on. The manager chap who cam e out was very understanding and took thing on board. brilliant work !
@DEFIANT71DEFIANT2 жыл бұрын
😂😂 PJ was there too? He’s usually a little more conspicuous. 🤣🤣
@SuperSetsquare2 жыл бұрын
@Lookup2Wakeup shouting,swearing, kicking, blood everywhere, police, police dogs police horses, helicopters. Like I just can’t understand why people are so nice and polite to each other. What’s the world coming to?
@brianshaw3732 жыл бұрын
What a great managing director… professional, realistic, polite and seems like a great person.
@DEFIANT71DEFIANT2 жыл бұрын
I think that guy was awesome. It’s one of the best audit interactions I’ve seen. Great representation for the company.
@geoffashden2 Жыл бұрын
I think generally this was a very positive audit for this business. It was quite refreshing to see a company director engage with you in an inquisitive but professional and friendly manner. Well done you and well done Samworth Brothers!
@NishitKotak2 жыл бұрын
What a refreshing change to see a great response from the ops director. That’s how an interaction with an auditor should be done 👏🏼 he’s handled himself very well and managed to show his company in a positive manner
@josh_bfc_27692 жыл бұрын
Decent guy very professional. Security needs beefing up that's for sure.
@monkeysaur43052 жыл бұрын
He was pretty nice overall, respectful of your rights, even a little appreciative. One of these days you are going to get contacted by someone asking for a free strategic security test for their business, you really do these businesses a favour ultimately.
@wiffyclyro64772 жыл бұрын
Excellent response from the ops director came over asking 'if' you were flying a drone , didn't tell you stop was just concerned about the height..very professional in his work and obviously an insight into his character...well done all round
@donmacrae38552 жыл бұрын
Nice interaction, Decent ops manager and you where polite! Dialogue pushes thinks forward. He made good points as you did so the Audit was a pass on both sides
@markbanner64732 жыл бұрын
Yeah he'a a good Boss. Had the right balance of caution and professionalism. They shouldn't fret too much if you find any minor faults or issues. Because everyone knows nothing is perfect. And a Boss can't be expected to keep an eye on every single thing, and everyone, 24/7. Even in the best businesses in the land issues will occur from time to time.
@tangomoggynoengi85182 жыл бұрын
Mind you... finding minor faults, helps the company improve their service and iron out any creases they may have missed over time...! 😉👍
@markbanner64732 жыл бұрын
@@tangomoggynoengi8518 Yep.
@lint83912 жыл бұрын
I thought that Paul was rude at the start of the conversation. As you answered his questions we started to see the human side of him. And he managed to turn it around enough to leave a good impression of his company.
@sirjmcthegreat59582 жыл бұрын
Excellent response from Paul the Director. A real leader who understands things very well. My hat goes off to him and WELL DONE.
@ifightandf-_k2 жыл бұрын
thumbs up for paul. obviously didnt understand why you were there. took on board everything you said and came across as a really good guy
@lamidejohnson4322 жыл бұрын
I have learnt a lot from how Paul handled this conversation. Brilliantly handled!
@pqrstzxerty12962 жыл бұрын
👍😊 Other companies should learn how to interact with public with this video. What a nice Operations Director.
@CambridgeCrazyDrivers2 жыл бұрын
What a respectable Gentleman 👍
@andrewhill42262 жыл бұрын
I hope he watches the video and sees that yes he voiced concerns, but he came across very well in my view. 73's Andy M6APJ.
@dsmith33512 жыл бұрын
Paul is a consummate professional . Many companies could learn from him and his approach. Credit to his company. Well done.
@ShirleyT-Keela2 жыл бұрын
10/10 to Paul, what a lovely guy and I bet he's great to work for. Another great audit DJ. It gets a 👍from moi.
@picturesoftheworld85953 ай бұрын
Well done to Paul, how his interactions made Tamworth brothers look really professional
@sonofleadfoot2 жыл бұрын
The company representative was a really nice guy be nice if more ppl were like him you should contact him for another visit nice 1 DJ
@johnsessions13892 жыл бұрын
What a great interaction and top marks to the Gentleman from Samworth Brothers, many many Managers and Directors could lear from this mans interaction, respect is earned, it is not given, and he earned respect. well done. 100%
@WilsonCarefree2 жыл бұрын
I’ve fitted those Ev Chargers before DJ, they can be Wi-Fi controlled… and you can have contactless cards to activate them…so I imagine they only let certain people use them
@tomhitman12 жыл бұрын
What a decent chap Paul is, a credit to the company
@germaninsider78902 жыл бұрын
interesting conversation. though if a professional driver is distracted by a drone in a way he gets in harms way he should not be one.
@4catsnow2 жыл бұрын
Wave (or fly) a camera from a public venue...Some workerbee emerges from a business and morphs into a lawyer, a secret agent, a surveyor, or a police officer....Interesting phenom..always entertaining.
@tangomoggynoengi85182 жыл бұрын
@@macsmith6216 That is a poor comparison that many police officers tend to use, when they are starting to throw a stroppy tantrum... A place of work and a private residence bear no decent comparison...!
@mattcress32602 жыл бұрын
The director started off a bit abrupt but calmed down and it was quite a good interaction.
@_festival2 жыл бұрын
Nice guy, relatively reasonable. He mentioned that their company audits the security procedures. Well to that end your job is to audit the auditor, it only makes sense you attend unannounced. Great vid 👍
@MRCANZ002 жыл бұрын
Just in time for my dinner, great work too
@fahadfkhan2 жыл бұрын
I enjoyed the civil interaction, theirs as well as yours. It’s always good to see photography done with civility. Well done
@rd93372 жыл бұрын
Nice one DJ 👍... PJ should take him up on his offer for a tour and find out if he actually sticks to his word
@ProfRogers2 жыл бұрын
He was a good guy 100%. A Credit to Samworth Brothers.
@dalescott19792 жыл бұрын
The ops manager initially was a bit off, using that "i'm trying to be reasonable with you" line which means, i'm good, you're bad and this isn't going my way because of you... which is always an amusing way of communicating. Anyway, when you started dropping your findings I felt that all of a sudden he wanted to know more, I felt that he genuinely wants his site slick and oiled and he was interested and will actually follow up on those things. Nice.
@PlanetRuncorn2 жыл бұрын
Brilliant, "Do you Know what a Penetration Test is" ....Well i do well, i tell the missus i have to do a test a few times a week just to make sure things work :-)
@jeanwood63922 жыл бұрын
Oh PlanetRuncorn bragging again 😂😂😂
@roberthardy20132 жыл бұрын
I do on the days that you don’t!
@ajlook54572 жыл бұрын
Paul's the kind of man I could work for, comes across as descent person
@SpeccyMan2 жыл бұрын
Where was he descending? Was he a decent chap who was descending or could it just be you don't know your decent from your descent? You certainly couldn't work for me as I demand the very basics of literacy.
@ajlook54572 жыл бұрын
@@SpeccyMan get over yourself, so I made a spelling mistake, as for working for you, I probably earn more in 1 day than do in a week
@-Dragonfyr-2 жыл бұрын
One of the best audit's I've seen. Aside from the security staff not noticing you, Paul was a really nice guy. Can see why he got a bit spooked, but he seemed to soon realised how friendly you are and spoke to you with respect. Seriously, DJ, best audit yet. Keep them coming mate :) (Also, I find this video really inspiring) :)
@magicdave932 жыл бұрын
A very interesting interaction between you and Paul, he seems like a good guy who cares about his business role especially health and safety. Nice one D J.
@davidoconnell41002 жыл бұрын
HAHA! This guys approach would ruin the auditing business. Reasonable, open, respectful.
@jibraani10 Жыл бұрын
A professional ops director that what you call professional 👍👍👍
@mrfrisky29972 жыл бұрын
Paul, if you see this - well done sir - very polite and professional. Most of your points were valid and your concerns were well raised. 👍👍
@williamgriffin53892 жыл бұрын
Thought the operations manager was spot on. Good audit.
@marshalllucky Жыл бұрын
A private Companies `In House` Security team do not need to be SIA licensed , they are not usually dealing with the general public only invited visitors to a private site. If you turn up unannounced and uninvited then that`s your choice and you enter a private site at your own risk.
@DavidPatersonPortraits2 жыл бұрын
Mr Operations director is very professional and polite. Cudos to him and his super company. What a really nice man.
@Rouladen12 жыл бұрын
WOW! What a nice guy! :)
@sebulreath74012 жыл бұрын
A great operations manager looking out for his company. However you could have paraded a troop of circus clowns past the security.
@slipalongtobascus992 жыл бұрын
Credit where credit is due. A professional response from a good director. The start might have looked a bit rocky but it ended on a positive note. Well done to both of you.
@andrewhowell22832 жыл бұрын
Well handled the both of you 👍
@jjthumbs130512 жыл бұрын
Credit where credits due... You have to applaud the good interactions as much as we enjoy the bad ones 🤣
@samantharobinson50862 жыл бұрын
Top bloke 👏 really nice to see he approached you with the intention of having a civil chat finding out why you were there (reasonably) and to politely let you know he had some concerns (also reasonable). There needs to be more managers like him. He didn't need to offer to accommodate calls from you that really was kind and going the extra mile. Watching this video and I think that'd be a nice place to work 🙂
@leetotheroy33272 жыл бұрын
Hey DJ I know you’re a very busy person and love you’re work. We have the sports direct HQ in our village would be great to see drone go over it if you could on you’re travels ☺️
@georgevideos18492 жыл бұрын
Hows he gonna know where it ie you haven't put the area lool
@aloh56132 жыл бұрын
You can email him directly, its located on the 'about' section on his channel 😉
@movarvo12172 жыл бұрын
Lee to the Roy.. its a bit like wedding photography and you bang on for asking. The equipment alone costs a fortune and you have to be fortunate to see your location. Get your company to sponsor a drone operator or even...buy their own drone !!
@SpeccyMan2 жыл бұрын
You're is the contraction of "you are" so your first one is correct but your (note this) second one is not!
@movarvo12172 жыл бұрын
Not sure of that but thanks. Contractions ?
@Loki18152 жыл бұрын
When I am in Spain, my brother-in-law is always asking me to fly over properties his company are working on, its nearly every bleedin' day. I suggested to him that he learns to fly one and I would buy it but no, he has no need for one. In that case, stop ringing me!!!
@allthegearnoidea67522 жыл бұрын
Another great plant manager very polite and professional what a great guy. Good review. I think you should ask to do plant tours There are lots of Industries out there and we know nothing about them or the work they do.
@krshoreham76342 жыл бұрын
A good interaction between two people having an intelligent and non confrontational conversation
@germaninsider78902 жыл бұрын
i ALWAYS like them before watching your audits because i know they deserve it :)
@deman6902 жыл бұрын
Paul you have the patience of a Saint. At last a professional business man. You show your company in a good light we'll done Sir. Cream always comes to the top
@Alan078812 жыл бұрын
Well done Samworth Brothers, hold on to this manager, fantastic!
@davidprince62372 жыл бұрын
Good audit. Thought Paul was really professional and respectful. Hope he sees the positives of this interaction.
@Denise27_277 ай бұрын
Enjoyed the video. What a lovely guy Paul was 😊😊👍👏👍👏
@chewy63492 жыл бұрын
Fair play to that guy! The security were decent too, pretty lighthearted compared to most. Sounds like decent place to work as well! I'm with you DJ, I'd squeeze as much EV juice from work as poss!
@lynnblackburn27209 ай бұрын
All companies are cautious about unauthorised visitors .i think it's good that the manager , came out in a professional manner to represent the company brand , its a shame about the security guards being so lax in their jobs , also the lack of signage , letting visitors know about the ANPR camera on the, entry barrier , also it is an issue with the gaps on the barriers and unlocked gates . Great video DJ audits 👍