You say the WRONG NUMBER of items in the FITTING ROOM.

[@jenlikescats8294]

I worked as loss prevention at a retail store years back. A good friend came to visit me, they shopped around and ended up going into the fitting rooms. On their way in they dropped a small item without realizing, and another customer in the fitting rooms noticed and grabbed it (presumably stole it). On their way out my friend realized they were missing an item and had a panic attack. When they came out they explained what they thought happened, showed the inside of their small bag, everything they could think of. The fitting rooms worker (against store policy) told them they stole and was very confrontational. All of the workers were alerted over the radios of the "theft". My friend got in line to buy the things they wanted but everyone kept staring at them so they eventually just set down the items and left while trying not to visibly panic. I felt so awful. I knew how bad things looked for them but know 1000% they didn't/wouldn't have stolen anything, and if I spoke up for them I could've lost my job. It would've been worth it cause that job sucked, but I know I wouldn't have been believed and it wouldn't have made anything better. Such a wild experience

[@elizabethconley4996]

I swear people are freaking gross. I HATE people who escalate a situation for no reason

[@leslietallo]

That's happen to a friend of mine I made a scene till they called the cops and was made to watch the camera and catch the real stealer which was there own employees and the manager tried to trespass in front of people and they said if u do that we all leave and it was a busy day for the place

[@MichaelEavesMusic]

You didn't stand up for your friend? You're a bad friend. Doesn't matter if you could have lost your job. At that point they were a customer and you needed to stand up for them.

[@kanadesato5905]

@@MichaelEavesMusicYeah, that sounds great except you need money to eat food, and to pay the bills. Not everyone can loose their job and “just find another one”… World’s not always fair unfortunately 😢

[@RiverStyxx24]

​@@MichaelEavesMusicsorry that some people don't have other job options and need to pay bills??

[@Amcreech1226]

This is the employee fault, she should’ve counted the items herself before letting her in the fitting room. 😡

[@karirodriguez7596]

I totally agree with you At Tj Maxx or Burlington or Marshall’s or Ross they have you hang your items on a stand that is there they count it and hand you the number

[@_xXAKARIXx_]

​@karirodriguez7596 exactly i work at a tjmaxx and i am usually my whole shift in the fitting room 🙃 i count myself with them or let their children count with me if they are young 😅

[@islandrebelmakeup4653]

Exactly, like why is she taking her word for it anyway?

[@EricMcNugget]

I work at a Winners and that is what we do. Fitting room person ALWAYS counts the items BY HAND.

[@Itz_GlitchyAsh]

@@islandrebelmakeup4653exactly, someone could just say they have less items than they actually have

[@meagansherrill]

They’re not allowed to assume you stole something. It can cause a lawsuit over nothing. The most you can do is check the fitting rooms or hope they didn’t take anything. Retail is annoying.

[@Cup1d_was_h3r3]

I remember my old boss telling me to never approach directly about theft due to risk of aggression(heavy on getting my ass shot and/or stabbed), so I had to carefully phrase it in a way that they know I know what they stole(I think it was to intimidate them???)

[@meagansherrill]

@@Cup1d_was_h3r3 yeah definitely. I was always told to count the items when I put them in a dressing room and if I noticed something missing to ask about it. But other than that we weren’t allowed to say anything. The amount of tags I’d find under the benches at closing was insane

[@Stormy_Cloud]

It's not illegal to assume anything. People make presumptions all the time. There are certain ways to handle theft.

[@meagansherrill]

@@Stormy_Cloud never said it was illegal. Reread my comment. Also have you worked in retail? People like to get money out of you just cause.

[@theBestElliephant]

​@@Stormy_Cloud I mean it technically is. You're innocent until proven guilty, legally speaking. Which works in your favor in cases like this cuz they'd have to prove you acted in a manner that presumed guilt, but still, better to cover your end at least a little.

[@KimArtis_]

It's worst when THEY miscount the items you have

[@Theoneandonlyrealspiderman]

The worst omg

[@makailablumhagen7780]

Any retail I’ve ever worked has ALWAYS said don’t be the hero and let them walk out. Notify the police and let them handle it. Not only could you possibly be falsely accusing them but they could potentially hurt you if you try and chase them down.

[@pho_is_not_interesting]

It's cheap clothes made for 20 cents overseas and it'll barely make a dent on a big business.. wht would you ever call the police

[@lll-lq4zt]

​@@pho_is_not_interestingbecause theft might be blamed on the employee and the employee might have to pay for the damages? The company doesn't care, but the things have to be paid.. whether it is from the people...or the worker.

[@makailablumhagen7780]

@@pho_is_not_interesting we were told to call the police and let them handle it. Cameras should also show that the employee wasn’t the one that took it and if it was blamed on the employee then quit that’s really dumb lmao.

[@Elizabeth-wl8vo]

I was so shocked when I went to a retail store for the first time abroad that they counted the items. To me it’s just such a weird thing to do - I felt like they thought that I was a thief

[@latto_SSM]

No it’s pretty normal they do it to everyone just in case of a miscount

[@markfaites]

​@@latto_SSMnot really, in most countries(such as my country), nobody counts how many clothes you have, heck, there isnt even a person in the dressing room checking anything. you just grab your stuff, go to the dressing room, try on whatever you want as much as you want for as long as you want, however many items you want, take it off, and go buy it. the reason for it is that every single piece of clothing has this chip thingy on it that the cashier should take off once you buy the clothes, so if you steal something, you dont have that chip off, and when you walk out with the item with this chip.. a loud alarm plays, notifying you stole an item. thats it.

[@Kat-qf7ov]

yeah in my country we have two chains that do this counting thing anf I never go to those stores because of it. My social anxiety says it's not worth it.

[@lll-lq4zt]

​@@markfaitesbut the chip doesn't work because people have found ways to overcome it. Go look up a video on it... There's abundance

[@eleo_b]

@@markfaiteswhat country though?

[@katiemaryrose6341]

This doesn’t have anything to do with stealing but one time I was at goodwill and there was one fitting room left. Someone had left a ton of clothes in there but I went in and brought out all the clothes I had brought in with me when I was done. This middle aged woman was being so rude causing a whole scene saying “don’t worry I’ll take care of the clothes since you brought them in and just left them” so everyone was staring at me. The clothes weren’t even my size which was so clear. I didn’t take them out because I thought maybe the person was still in the store and they were still looking and maybe they wanted to buy the ones in the dressing room. People just open their mouths to criticize and humiliate other people when they have no idea what they’re talking about or what’s going on

[@kamiiu]

ikr

[@brookielove1994]

That’s literally what happens in EVERY goodwill store, anyone with a brain would know that… she might be an idiot. Ain’t nobody putting that crap back where it goes.

[@theBestElliephant]

...but Goodwill runs off donations. What was her issue, exactly?

[@theJennicat]

​@theBestElliephant that people think because it's Goodwill that they can throw clothes everywhere 🙄 it wasn't fair to the other lady but who ever left those other clothes are a trash human being

[@theBestElliephant]

@@theJennicat Calling them a trash human being is a bit much, and it's not just cuz it's Goodwill? I've gone into plenty of clothing stores where people didn't take the clothes outta the dressing room, take a deep breath there lol.

[@aprilhottinger]

I worked as addressing room attendant. She’s supposed to count the items herself so she’s the one that would be in trouble.

[@malibu_heart]

I've never had my clothes counted for me, huhh

[@emotionalsupportlizard9437]

had this happen to me once or twice. sadly the employee response wasnt too far off, she called security and her manager to legit pat me down in my skinny jeans and crop top… i think once i just said “alright i didnt have plans anyway” and sat down that she realised i really didnt have shit and embarrassed the living hell out of herself by jumping to conclusions. manager apologised to high hell as soon as he realised it really was just a misunderstanding!

[@phoebecarter4240]

I see how that would be frustrating but as someone who has worked in a place like this you wouldn’t believe how many people try things and if things get stolen under my watch then I got the punishment for it

[@AlphineWolf]

​@@phoebecarter4240I would have left my jacket that had a hand patched pocket behind after emptying My pockets and grabbing my phone.😂😂😂😂.

[@theBestElliephant]

​@@phoebecarter4240 Getting punished for customer actions is usually a labor code violation, just for future reference. Getting someone to enforce it is a whole nother story, but make that report girlie, you ain't paid enough to cover for them.

[@kaidanariko]

I’ve legit never had this happen. Workers ignore the tags. Take them off or forget them in the door. Or it’s an honesty system where you put the tag on the door. This is wild to me

[@run8196]

No one ever cared until recently, I went to a changing room and they told me to hang my clothes on a rack and count them out loud before going in to get changed. Apparently some places are really paranoid.

[@_xlcovo]

does the employee not take the items from you and count them for you? i’ve never been to a store where they don’t count them for you lol

[@theBestElliephant]

Any store where the workers don't count them is a store where the workers aren't paid enough to care if the count is off at the end.

[@malibu_heart]

I've never been in a store that counts them for you

[@briannac2231]

She could’ve said she had 4 but actually had 5 and stole 1 it should be the employees job to count

[@theBestElliephant]

But if her plan was to steal one, why would she say 5 and show up with 4?

[@Smiley_ASMR]

Ih THATS why they ask how many you have 💀

[@MetalJellyfish]

It's like every reason I would never go shopping as a teen because I feared all of those interactions 😂

[@anifan1311]

So I wasn’t just being soft when I went to try on clothes, they actually do get that aggressive? 😅

[@kristenlamb4632]

At a store I worked at we were required to count for the customer then all the customers would get annoyed at us like they thought we thought they were stupid.

[@aso-chan]

Never seen a store like this IN MY LIFE... Im like, never going to the US💀💀💀

[@0fficially.liilyy]

cool 👍

[@spir]

Stores do this in England :)

[@aso-chan]

@@spir never going there either then... Cuz i'll probably mess something up and go in jail😰😰😰

[@echohoover5820]

I'm in the US. We've never had this I don't think. There is a limit in SOME stores, but that's it.

[@585Courtney]

Her character reminds me of Sue Heck fron The Middle.

[@faith2510]

Im now maturing and realiizng thats why they count the items before I enter the fitting room, and I def have miscounted before

[@ivyhays3478]

It is basic loss prevention to protect you. If they lose so much, they will raise the price to cover it. The employee should count the items, not the customer. Otherwise, how would they know if the customer said she has 3 but actually has 4 items.

[@samwebb3577]

The basics should start with the employee being responsible for marking how many items they have. You could easily say 3 and have 4 and they wouldn't know. It's not the customers job to protect the store

[@sadlittleratboy]

Look up how much companies make. That's not what loss prevention is, it's to save them money. If they decide to raise prices because they're greedy then that's not our problem.

[@ivyhays3478]

@sadlittleratboy whats your point? that how big coporation businesses work. Make your own clothes grow your own food then, don't shop anywhere at all. Regardless, are they supposed to let people steal things?!?!

[@sadlittleratboy]

@@ivyhays3478 If people can't afford shit because it's been artificially inflated for profit, I think it is morally right for them to steal it from corporations that make money and don't pay livable wage. So yes. Yes they should.

[@ivyhays3478]

@sadlittleratboy sick mentality of looters. No more than animals, doing whatever it like. You disgust me. Go away.

[@BoopyDoo._.]

I once worked at a retail store where employees would get screamed at whenever items were stolen. Im not saying people can act however, but sometimes them being a little too cautious comes from the fear of being reprimanded afterwards. dont get mad right away, a lot of workers are young and are just scared to be on the managers shit list :/

[@Hedvigmoell]

It’s better if the employee counts how many clothes there is she has before she goes in

[@ayokaaaaaa]

You guys have a real problem if this is the standard procedure🤦‍♀️in kurdistan(northern Iraq) we trust people and because of morals and religion nobody steals.. we even leave stores open and leave for prayer time and nobody even enters a store empty of the owners/workers

[@k1k1b34r]

it's probably because yall cut peoples hands off, not morals

[@sadewilson3782]

Ngl it be giving me anxiety when they ask that … I sometimes guess and end up throwing out a higher number , but thankfully sometimes they’ll have a rack inside the fitting room or on the way out and if they ask I’ll just say I left the ones I don’t want

[@yoontangie143]

I’m always put in the fitting room where I work, I just ask the customer how many items they have and give them a number, I don’t bother to check or count the items before or afterwards, it gets pretty full in there so if I did count there’d be a stack of unwanted clothes every minute. And also I simply just don’t get paid enough to care😭

[@FoxBD]

Some stores have a spot, so you can count by hanging your items & the clerk gives the ticket off both your count. When I used to shop in-store I would bring a grocery bag for smaller items. I prefer online with good return policies.

[@louandrade7863]

no like seriously if you just HAVE to know exactly how many items i have before going in you count them. user error is real ppl.

[@Samithecutie]

For the stores I go to they count it themselves or just don’t have that tag counter thing to begin with

[@emmakaisa27]

I've never been to a store with a system like that

[@lovelysophxox]

fr like everyone working within the store and the checkout are so nice but why are people at the dressing rooms so mean 😭😭

[@eliselopez7798]

You know people can say they have three items and actually have four 🤦‍♀️

[@isamuhlecke3886]

I’d live to see an employee try this with my honest ass. Like yea, check my bag, pat me down, whatever! But imma be seeing y’all in court 💅💅

[@cookiebeatsworld]

When this happens here’s the plan. Just say yeah they all fit and take them home, then after 6 days (before the return policy) ask the manager what time will that lady get off her shift, then go back to the store and return the items in a ski mask just in case the lady decides to come back because she forgot her phone. Then Only then you can safely pick out the clothes you meant to get

[@user-rz9rq7pp2b]

???

[@shersxtrustx2864]

Don’t let people walk over you

[@KnottyLumon]

This is why employees grab the items; they count themselves so this doesn’t happen

[@saraandthennothing]

Me watching this 10 times because how cute her outfit is

[@abbyrobles2400]

I miss the days when you could just…ya know…go in and try things on. My social anxiety goes nuts the minute I see that someone is attending the fitting rooms. It takes a lot for me just to decide that I DO wanna try things on.

[@user-cq3uf7ww8z]

if a robber came in with 5 and said 3 THEY WOULD BE SMART-

[@iske1702]

I've never had any retail worker actually check the number of items i have

[@alo2285]

Does this happen now?? Its a good thing I just shop online 😅 that would give me anxiety.

[@ceililimoges8387]

I never realized that’s why they count, it’s so weird since they don’t even check when you leave at least where I live

[@MarniCollier]

It has never ever occurred to me that this is what they were counting for

[@thenamelessdragon]

Australian here. We have the tag thing too, but I'm pretty sure for us it's more a way to make sure no one's hogging the change rooms. The way it works here: 1: We count the clothes ourselves 2: The tag goes wherever inside the change room, you just gotta bring it back again 3: There's a semi-imposed max. number of items you can bring in. 4: Like 80% of the time there isn't even an employee there enforcing anything anyway. 5: Finding an empty change room on a weekend is a nightmare

[@ellepoynton5225]

My personal favourite is when I left a dressing room n went to leave a store and an employee tried to snatch my jacket from my hands because apparently it looks like one from the store so I must’ve been trying to steal! I was absolutely fuming, she didn’t say a word just tried to grab it, I asked her what she thought she was doing and she said you can’t just walk out with that! I said I can, I got it for my birthday two years ago now!😂

[@haleighmelaine]

That’s why you give them what you have & then they count it then you go in & then come out & give them the tag. It’s what my stores do here

[@ElizabethMotoe]

America: Just buy it, try it on at home, then return it. Simple

[@queenmarshall5857]

As a alt black girl you couldn't imagine the stares i get going into/leaving fitting rooms 😂

[@cecijuarez1960]

Good thing at Ross u put ur items up and THEY count it and give u a number

[@ryukwalker8969]

Bro, what type of fitting rooms do y'all have?? Is there an employee there to check how many items you have?😭 We just have fitting rooms where we get in and get out without being questioned.

[@taylorbyrne5942]

I stopped going into changing rooms alone when I got accused for stealing earrings. My ears were not pierced and they kept my school bag and me for one hour ! Wasn’t until a local parent seen me and told them what they are doing is illegal as I was underage (14). They thought I stole because i found an earring wrapper in the change room and gave it to them to let them know I found it…

[@lillylovegood2300]

I never knew thats why they asked. Lmfao thank goodness, I count clothes when I grab em 😂

[@logiccloud9373]

This is why the employees need to count themsleves!! Sometimes ppl miscount but if the employee miscounts then it’s not on the customer!!

[@kirabaenn]

i always guess or say a random number and they never ask about it again literally never had a worker care or even really acknowledge the number

[@edwardosantiago3296]

Daaaaaaamn….never been jealous of jeans before…

[@loriannhartley578]

They cannot check your purse unless a police officer has a specific search warrant, I hate workers that entitle themselves so much they give themselves an imaginary promotion, sometimes its just an item and you have to let it go, not everyone is gonna need that one thing that got stolen (someone that’s had plenty of cashiering experience)

[@Katacomb98]

Sometimes being treated like a thief is so infuriating. one time, I was in forever 21 and I went to try on a couple items, and they told me I couldn’t bring in a small bag of items I had purchased from another store. They told me I had to leave it outside the dressing room but they couldn’t watch it for me at all. Like, when I purchased those items, they became my personal belongings. What’s next? We’re not allowed to bring our own purses in and have to leave them outside? It’s a freakin mall, people are going to have bags of stuff all the time. I’m not risking getting my stuff stolen for some cheap @ss clothing. My only regret is that I went to put the clothes away where I got them from instead of just handing them over and being like “I’m good then, you can have these”

[@Makeupvine]

Dang I didn’t know they give you those number things for THAT reason 😂 idk what I thought but that never even crossed my mind

[@finkledo]

You might as well come to my store during the weekdays , it’s usually pretty , the only DSG connected to the mall

[@Callie-mw7uj]

that’s when i would have either gone back before i went in the room or jsut left and set them down somewhere else in the store to avoid that

[@mjslack3073]

That’s why they count them for you

[@jaizelle5381]

So that’s why they asks how many items u have.. just learned something new

[@giangkhuu484]

But if the count have to be correct then the staff have to count it themselves. If they don’t count it later on they normally not check it.

[@smiel__]

I would just tell her she's crazy and leave 😂

[@sadlittleratboy]

That's when you say they all fit and then just...abandon them, which is probably what thieves do now that I'm thinking about it.

[@shychiori]

wow we don't have this item counting where i'm from😭 i never even considered people could steal while in changing rooms

[@gotica]

I'm 36... I always count right!

[@helainanatasha7496]

Thats on you tho the employee shouldve counted it herself

[@Mmp2590]

This is why people prefer to do online shopping nowadays 😓

[@hailz217]

ive never seen any retail worker actually care that much but on a separate note, why are all the fitting rooms still closed?

[@CrisCheese_]

its insane how invasive "security" is in usa

[@suhtoriia2250]

They just count the items themselves where I’m from

[@dreamybutterf1y]

The *employee* should have counted them, someone can say they have 4 while actually having 5 and REALLY steal something

[@sui11106]

If im going to steal im not going to use a dressing room

[@miakolkata6051]

I work in retail and we aren’t allowed to check bags, we can ask for the item back or for them to show us their bags. But if they refuse we can’t prevent them from leaving either. Also, I watch my coworkers every day let people who set off the security alarm just keep walking out of the store and do nothing about it. I swear mall products are basically free at this point. My managers literally watched this chick the other day walk in with an empty paper bag and walk out with it unfolded and full and since no one saw it directly nothing happened and she just left, probably togo empty the bag and do it again at another store.

[@LexiLandaj]

This is why I count in front of them

[@Raursmhyer]

I just want to know what is the name of the store the clothes are SO CUTE!!

[@problematique9389]

Acting is NOT your forte honey.

[@StarryNat77]

And hating isn't yours. I think instead of being an asshole, you should just keep your mouth shut. If you don't have anything nice to say, don't say anything at all

[@dahliamaeslays2309]

and apparently kindness isn’t yours

[@carriewunderlich]

​@@dahliamaeslays2309 fr

[@SavannahHopkins-cu8md]

this is a youtube short not a professional film, hope this helps!

[@slaytallica]

@@SavannahHopkins-cu8md no fr

[@mothmanlol6263]

Recently I went into a changing room with 4 items and needed a smaller size in 2 of the items so my boyfriend asked if he could exchange them with other ones and the attendant said yes so he went and came back but there was no smaller size in one of them so I only got 1 item back and it made me do a mini panic after trying everything on when I realised I had to leave with only 3 items and a label that said I had 4 but nothing happened so it was very anticlimactic but I was scared

[@uhii5255]

Damn Im glad that Ive never visited a store with such a policy 😮

[@alyssamarie5392]

i will buy 0 from a store that treats customers like this

[@ptowzapotato4157]

If she wanted to shoplift she coulda said a lower number going in

[@AspenPaige]

In retail you aren’t allowed to check people’s bags if she checked your bag she should be fired because you could falsely accuse someone and it would be a whole thing and you could possibly be sued

[@froge6894]

It’s giving millennial core😀

[@sakurastrwbrry6001]

IS THAT WHY THEY COUNT? I Never figured that out omg

[@supercali413]

Since when did “confront the customer” become the way to do it. We were always trained to wait until the person left and then tell a manager and LP.

[@AmaraMari246]

Hot topic had a smart way of dealing with this; limit the amount of clothes a customer is allowed in the fitting room, and the employee who is opening the door for you counts the items with the customer and then shouts to the other reps on the floor the amount the customer has. I.e. “hi, you need the fitting room? Ok and it looks like you have 4 items, unfortunately we have a 3 item limit. If you want I can hold onto this while you try on the rest and when you’re done, hand the merchandise back and we can start a new process if you saw something else that you wanted to try on.” Customer would either say put it back or hold it, then through out the store you hear “3” being called. The other employees have to say it back to confirm the number so we all are on the same page in case I’m helping someone else and another employee started helping the customer trying on merch. Edit: or at least that was procedure back when I worked there 8 years ago 😂(god I’m old 😢)

[@karamarie17]

Okay, but where can I buy those skirts??

[@Loinski]

I have never been to a store in my country where they count the items, it just feels like you are assuming I would steal otherwise, which is rude. When I have been to other countries, I have been i stores that count. I'm always very worried that something like this will happen to me

[@wendy4324]

I’ve never had my items counted, has this happened for people?

[@fluffy3049]

My anger issues would make this so much worse. I'm autistic so I take rules and honesty very seriously. While I may miscount, there's no way somebody's gonna accuse me of taking something when I know I didn't. Especially when there's no way I could (tight clothes, tiny purse). I'd stand there and be like "Bring the fuckin manager. I'll empty this bag and strip in front of y'all. Fuck you for not believing me when I clearly did not take anything. DO IT. NOW. CALL.. OR SHOULD I CALL FOR YOU!?" I'm the nicest most patient person when it comes to retail personnel, but press me on my hard set mental rules and we're gonna have a problem. 😤

[@MARK-PAGE777]

HI ANA! I have a relatively important question for you.❓⁉️❓ What is the best way to get in touch with you, since YT still insists on not resurrecting the IM function???

[@launoname]

I have to ask where are the skirts from😢

[@kyoookami96]

Is this a thing in America? I can literally bring 20 items into a changing room here in Norway and no one cares. The only thing that is common is that we leave our bags/purses close to the entrance

[@Emppu_T.]

What's stopping people from taking the stuff and walking out anyway?

[@andriuwu4037]

They just trust you with the amount of clothes? Here they count it themselves

[@meghanelizaa]

Definitely would’ve just left lol

[@withramya]

Wouldn’t go to such a store

[@JM-ve7sm]

Do they still do this when u try on stuff? Haven’t tried anything on since pandemic

[@kuroneko2876]

If you let the customer count the items themselves then they could just write down that they had less items than they brought in and easily steal 💀

[@barborastainerova8328]

Why don't they set down the items on a table and let the employees count then...?

[@demon_lady122]

Wait cause where you get that skirt r from? What store?