After a few more weeks, they finally replaced the motor. That appeared to fix it, but then it froze up everyday for about 4 weeks. I had to fire that company and have another one come out. It turns out the first company put in a 1/2 horsepower motor when the unit called for a 1 horsepower motor. Fun stuff.

I tried GE, they said they wouldn't cover it, since I bought it on Amazon.

That is not what their support said. They gave up and replaced it.

@@MatthewKitchin I've had the same problem and I remove the hose and put it back in and it works. Then yours must have been some other type of failure. But it's great that they replaced it.

I did all those things. This video was just meant to show Opal what was going on.

Hey thanks this info is very helpful! I appreciate it

Nope. It was dead.

@@MatthewKitchin I’m afraid mine dead too 🙄. I took apart entire thing and cleaned out all the hoses (which when doing so I saw how much scale buildup was on them 🤮) HOPING that would work. But no 4 days and 3K curse words later I guess I’ll finally wave white flag and toss it. Just wanted to let you know it wasn’t just yours, apparently it’s a flaw.

@@MatthewKitchin did you buy a new motor or is it broken?

@@tylergeraci7033 it worth having it repaired. Yould spend double the price of a new one than to buy a new compressor. An have someone come out cut out the bad one and have a new one braised in place and recharged. Sadly. Their basically made as well disposable machines

I'm so happy I found this comment!! Ours was doing the same thing and, after reading this, we took the case off and cleaned the vent and bam! Working good again!

@@cherrywolf713 That makes me feel so good. I was hoping some others who have had no luck fixing would get the same result! So great to hear.

I have one that was given to me because it was having the same issue it would barely make any ice and then it would stop and give me the yellow circle. After watching some videos and doing some reading I took the cover completely off mine and unscrewed the fan from the condenser unit then used compressed air to blow through the condenser fins and oh my God! What a bunch of crap came out of it. Now it works like new. The previous owner bought this original firstbuild unit from the kick starter in 2015/2016 and used it until it quit working in 2018 and stuck it in the garage, it was given to me and I was able to fix it with a couple of hours of research and a couple of hours of teardown cleaning and rebuilding. I also cleaned out the reservoir and cleaned a bunch of really hard water deposits.

Mine is doing the same I haven't tried this but I will. I wish there was a video on how to vacuum the vents

@@diad3288 I have a hand vac with a simple duster brush attachment. This worked well.

IKR?! There must be some deception when it comes to calculating the reviews…. Hmmm. Because when You actually look at reviews the first 5 or 6 are one star ⭐️

It WAS great...............then ge bought it out and cheapened it

Hey Paul, just wondering 9 months later, were you able to save your ice maker? My Opal is almost 4 years old and it's doing the same thing.

@@dcgeorgia6307 sadly, no. The few trouble shooting videos I found didn't address my problem that seemed to be a dead compressor. Ended up buying the Kitchen Aid ice maker as a replacement. Not as good overall, but it has many more videos available for eventual repair. Also, it's much less expensive.

Same issue too. After one year of use

@@gasd-annette5637 I called the support number and what they told me was, is has to be cleaned once a week.

@@isabelaegan9913 I guess that their excuse for crappy product. Have you cleaned the water reservoir on top of the unit? 🤮. They NEVER mention it needs to be cleaned anywhere in their paperwork. I saw it on a KZbin video and was SHOCKED at how much mold we prob ingested 😡

@@gasd-annette5637 I know! It does not say it! I have cleaned it three times this week and still getting an error message. I am kinda giving up at this point. It takes so long to clean at least 18 in a vinegar soak and then rinse 3 times, and the next day I get an error message again.

@@isabelaegan9913 did yours start messing up (meaning: error light Mine flashes yellow) after you took top off and cleaned that upper water reservoir? Or was it messing up before you did that? Only reason I looked for videos on the machine was because we were getting black flecks in our ice, that’s where I found a video to remove the back and top to gain access to that upper reservoir. After I 🤮 and cleaned it out, I put machine back together and it worked for maybe a day or two (still had moldy black pieces in the ice) until I got the flashing yellow light 🙄. You know I think they’d be interested in trying to make this right (partial refund if they cannot find a permanent solution) seeing as how they allowed me and my family to ingest, Lord only knows how much, mold due to their misleading cleaning procedure that fails to mention the true location of the mold being that reservoir 🤔. I may have to call and tell them I’m looking into starting a class action lawsuit, since it appears it’s effected us all in some point of time. 🤔

You can try cleaning out the vents with compressed air or a brush. If it generates no heat at all from any of the vented areas, it is likely dead. These things are a joke. They do not last.

No. That video was for Opal support. Mine is warrantied by a 3rd party company called On Point. GE doesn't warranty them if you buy them on Amazon. It has been an awful experience. I'm supposed to get a replacement, but they have no idea when, because of product shortage. This thing is an expensive paperweight right now.

@@MatthewKitchin that’s what mine is looking like too

Mine is 2 years old and doing the same thing. It was too expensive to only last 2 years!

Just something I needed a document to help somebody troubleshoot something.

I know that feel. I'd react like that if my team just won a game

lol

Really? Taking credit for Auburn's accomplishments? Typical ignorant "SEC fan"

Hanson Funk And only been in the SEC for 2 years... #SMH

Hanson Funk how about them just showing support for conference bros? Isn't that allowed? - PAC-12 fan

Conference support is bullshit, that would be like Cubs fan wanting to see the White Sox win another world series.

Hanson Funk How is that being an ignorant SEC fan? Just because he is supporting his conference doesn't make him ignorant. I'm sorry your team couldn't hack it in the SEC...You sound butt hurt and jealous to me..I'm sorry.

wow... nice

LOL

In a positive way, of course.

Ya after Auburn wins the national championship....

BloodMoneyXHYFR tell me more about this national championship you speak of... I personally liked the Heisman pose Mason gave insinuating he deserved it, only to watch the game melt away from him as I sat on the other side of the stadium. .....Condolences