14 күн бұрын
14 күн бұрын
14 күн бұрын
14 күн бұрын
Пікірлер
@akmkarim1 Ай бұрын
Nice !
@bloodmoon27 Ай бұрын
Had i known this one is hard to install, let alone remove the knob from the mechanism, i wouldve returned the darn thing. These instructions make it look easier than it actually is.
@SlawKingOG 2 ай бұрын
if the lever does not come off when you put the pin in the hole check if it has a hole on the other side of the lever, some of these levers have a hole on each side, only one of these holes have the push pin to release the lever. also on the side of the lever where you put the key in the lock you have to turn the key to the open position while pushing the pin.
@scalpclinicprmicropigmenta6985 4 ай бұрын
What happens if I install this on a 36" outward opening door?
@UniversalHardware 3 ай бұрын
Hello. This closer can be installed on outward opening doors up to 38" wide. If you need assistance with your installation, please give our support team a call at 866-LOCKPRO. Thanks!
@LoveFranchesca 4 ай бұрын
Thank you!! Those written directions are making my head hurt!
@jacobpinos506 5 ай бұрын
Return this bs product.
@UniversalHardware 5 ай бұрын
Hello. I am very sorry to hear that you're unsatisfied with your lockset. We'd appreciate the opportunity to help you. Please give our customer care team a call so we can help troubleshoot. 866-562-5776.
@zac2877 5 ай бұрын
Thank you for responding, the problem was with the little metal piece below the latch. We have since figured it out
@UniversalHardware 5 ай бұрын
Hello. Thank you for this feedback as we are always looking for ways to improve our installation instructions. We will make note to include a step as well as a drawing for the position of the plate behind the strike. If you are still having difficulty with your exit device please give our Consumer Care team a call 866-562-5776.
@zac2877 5 ай бұрын
@@UniversalHardware much appreciated.
@nuviahernandez6795 5 ай бұрын
Why my knob didn’t come off when I poke it
@JayJay-cl2ot 5 ай бұрын
here's how i do it, remove rose first, then push the tab that locks the level. less then a minute
@JohntezSammons 6 ай бұрын
Volume not loud enough
@JohntezSammons 6 ай бұрын
Volume not loud enough
@VM-oi3dk 6 ай бұрын
I did it exactly as shown and in interior rose won’t separate from the mounting plate.
@UniversalHardware 6 ай бұрын
Hello. The rose can be separated from the mounting plate by removing the knob and then inserting a flat head screwdriver at the dimple marks along the outside of the rose. Please give our Customer Care team a call at (800) 562-5625 so we can assist.
@VM-oi3dk 6 ай бұрын
Your one size fits all written instructions for different models are incredibly convoluted and impossible to follow. They don’t show that you have to leverage a screw driver to remove the plate as shown here. Somebody needs to talk to whoever wrote the instructions that come with your product, or whoever required that one set of instructions be used for all models.
@UniversalHardware 6 ай бұрын
Hello. Thank you for your feedback. We will pass this information along to the appropriate teams. If you're still experiencing issues, please give our Customer Care team a call at (800) 562-5625 so we can assist.
@haneefahmorgan7314 6 ай бұрын
Any help with removing the rose cover would be greatly appreciated.😡😡😡
@haneefahmorgan7314 6 ай бұрын
It took almost an hour to remove the lever with the pin provided and it has been over the rose cover still has not come off. I wish that i had viewed the comments first.
@UniversalHardware 6 ай бұрын
Hello, We are sorry to hear that you were experiencing difficulty with removing the lever from the lockset. Please ensure the cylinder is in the "unlocked" position before attempting to remove/reinstall the lever. If it's locked, it's very difficult to remove/reinstall. If you're experiencing difficulty with this lockset again please give our Customer Care team a call and we would be happy to help troubleshoot. 866-562-5776
@krishanify 6 ай бұрын
This lock sucks
@MrNiceWeirdLLC 7 ай бұрын
THERE ARE TWO HOLES!!!!!!!!!!!! This is a prank. A simple “if you’re struggling with one, check and see if the other one works” 🤡
@rodneyjames6656 7 ай бұрын
Very helpful thankq
@anthoninoplomo15 7 ай бұрын
Dont buy it dont waste hours and hours trying to remove this s#it
@UniversalHardware 7 ай бұрын
Hello. We're very sorry to hear that you're experiencing difficulty removing the lever from your light duty lockset. Please ensure the cylinder is in the "unlocked" position before attempting to remove the lever. If it's locked, it's very difficult to remove. If you're still having trouble, please give our customer care team a call and we can help troubleshoot this for you. 800-562-5625.
@haneefahmorgan7314 6 ай бұрын
@UniversalHardware It took me almost an hour to remove the lever with the pin provided, and now it's been over an hour trying to remove the rose cover. The video wasn't that helpful for removing the rose cover. 🤦🏽♀️
@UniversalHardware 6 ай бұрын
@@haneefahmorgan7314 Please contact our customer care team and we can help troubleshoot this for you. 800-562-5625.
@jacobpinos506 5 ай бұрын
@@UniversalHardwareor how about design a better product and remove these off the shelves
@UniversalHardware 5 ай бұрын
@@jacobpinos506 Appreciate the feedback. We are currently working to correct this issue to allow for easier removal of the lever and rose. Please give our customer care team a call so we can help troubleshoot in the meantime. 866-562-5776.
@jesussaves1920 7 ай бұрын
My door know want stay on, any tips?
@UniversalHardware 7 ай бұрын
Please give our Customer Care team a call at (800) 562-5625 so we can assist.
@giacalonebuilding4443 5 ай бұрын
U have the interior part of the handle backwards, the knob or handle can only clip in on one side or the other. Same happened to me. Terrible terrible product but I got them on clearance for 11$ so I guess is ok (go figure they are 80% off at Home Depot lol)
@UniversalHardware 5 ай бұрын
@@giacalonebuilding4443 Hello. We are very sorry to hear that you're unsatisfied with your lockset. We're currently working with our team to modify the product to allow for easier removal of the knob and rose. We'd appreciate the opportunity to help you in the meantime. Please give our customer care team a call so we can help troubleshoot. 866-562-5776.
@alejandrogallon9228 8 ай бұрын
What are the measurements?
@UniversalHardware 7 ай бұрын
Hello. Would love to help you get the measurements you need. Please give our technical support team a call at 1-800-562-5625 and we will be happy to provide you with the information needed.
@thomasdkehoe2438 8 ай бұрын
Once you see how the lever comes off it's easy. Until then it's baffling. Better instructions with a clear picture is needed.
@TheMrlevelup 8 ай бұрын
Thank you for this video. The flat metal plate that is under the striker and moves together, I didn’t know if it was suppose to be pressed back when closed but striker extended. I saw in this video that is shows metal plate pushed back and striker extended so thank you for that! Helpful as I couldn’t tell via instructions. 🙏
@Realtor_Ryan_Hodzic 8 ай бұрын
this is so important for people to watch lol. NOBODY seems.to understand closers.
@tonebone2895 9 ай бұрын
Men of culture...we meet again. F uxk this lock
@amatodellavechia6859 9 ай бұрын
Thanks for the video...pretty easy to put in ...
@evancloutman1396 9 ай бұрын
This is only for a right hand door..........No heads up
@UniversalHardware 9 ай бұрын
Hello. Thank you for the feedback. We will look to update our video and add this call out for clarity. Please note, steps are provided in the video on determining if a door is left or right-handed. Measuring the dimensions for marking holes on the door are the same for left and right-handed doors. If you need installation assistance, please give our customer care team a call and we can help troubleshoot this for you. 866-562-5776. Thank you.
@anthonytello7554 10 ай бұрын
It's the separating the interior rows from the mounting plate for me. I could remove the lever easy as pie😊
@RandallSisk-yk4he 10 ай бұрын
Honestly, it was easy to remove the lever but only after i realised how it works. You push the pin in, pull out the lever about a millimeter and the take the pin out and the handle will pull off easy.
@UniversalHardware 10 ай бұрын
👏
@MarioR23 11 ай бұрын
I have a question I installed that model in an exterior door it works fine during the day but is doesn't close the door all the way is gets cold outside, any suggestions?
@UniversalHardware 11 ай бұрын
Hi. Thanks for reaching out. How low are the temps getting during the night hours? To find the right balance and account for the temperature swings, we suggest increasing the power and/or latch speed slightly.
@MarioR23 11 ай бұрын
@@UniversalHardware is not that cold (around 40 degrees)
@Squancho-fs2cs Жыл бұрын
This is the worst product ive ever had to install
@UniversalHardware Жыл бұрын
Hello, We are sorry to hear that you're experiencing difficulty with our lockset. Please give our Customer Care team a call so we can assist you, 866-562-5776
@justarandomperson1769 Жыл бұрын
Why must the pinion be rotated 45 degrees towards the hinge side of the door before attaching the main arm?
@UniversalHardware Жыл бұрын
Hello. Rotating the pinion 45-degree toward the hinge side allows the main arm to sit parallel with the door.
@mikedejianne1770 Жыл бұрын
Thank you
@RyanORourke-RLO Жыл бұрын
Why would someone choose this mount over “Standard Mount”? Would this mount be preferable for a full glass storm door?
@slmrcs Жыл бұрын
NO ONE should buy this lock. Unless you want to spend hours trying to remove the lever. THIS IS GARBAGE!!!!!!!! The instructions are unreadable. So I found this video. Just confirming I'm doing what I'm supposed to. Don't but this!!!!! Did get it off... eventually. Instead of pushing pin in a pulling at same time. Try pushing in and then maybe it'll just come off. IDK, maybe that's how it works. Eventually it came off. OMG - I have this thing installed, but the handle doesn't want to lock back in place. This is a sick joke. Finally done. It will eventually work. If haven't used this b/f, it's a learning curve and not as simple as the video. I think the problem is that everything is explained like garbage. They needed a 6 minute video. Instead they gave 3:26.
@UniversalHardware Жыл бұрын
Hello, We are sorry to hear that you were experiencing difficulty with removing the lever from the lockset. Please ensure the cylinder is in the "unlocked" position before attempting to remove/reinstall the lever. If it's locked, it's very difficult to remove/reinstall. If you're experiencing difficulty with this lockset again please give our Customer Care team a call and we would be happy to help troubleshoot. 866-562-5776
@slmrcs Жыл бұрын
@@UniversalHardware Update. It took an hour to get the lock on. It's not that the product is defective or even hard to install. It's that the instructions are non-existent. To get the handle off - push in with the pin. then withdraw the pin and take handle off. If doesn't work at first, just try a few times. Don't try to push in and simultaneously pull handle off. To get the plate off, can use a small flat head screwdriver, no problem. It does not just come off as in the video. The door handle is going to latch onto the cylender with the tab part facing outward. If the tab is facing inward, then the door handle will latch on the wrong way. So make sure that is pointing out. Otherwise, the product is fine. For the cost of the item and the labor it must take to answer people's questions, you'd think it would just be better business to provide proper instructions, or at least film a youtube video with someone actually installing it and going over these issues that are coming up.
@UniversalHardware Жыл бұрын
@@slmrcsWe appreciate you taking the time to provide this feedback. We are actually in the process of improving our written installation instructions and we will take this feedback into account as we work through the lockset instructions. Please do not hesitate to reach out if there's anything else we can help with.
@haneefahmorgan7314 6 ай бұрын
@slmrcs how did you remove the rose cover? I've been trying for over an hour.
@kayakMike1000 Жыл бұрын
Pretty good and straightforward installation video. Thank you!
@thiagocrepaldi3655 Жыл бұрын
What to do when the door is wood core and the screws get loose/snapped and won’t hold the piece in place?
@UniversalHardware Жыл бұрын
Hello. Do you have a model # or thickness for the door you are experiencing trouble with? Sometimes using a through-bolt can work to securing a closer body to the door when wood screws are failing.
@ryanrutan3530 Жыл бұрын
push pin is a joke, people. about an hour in a can't remove the lever the proper way without force.
@UniversalHardware Жыл бұрын
Hello. I am very sorry to hear that you're experiencing difficulty removing the lever from your light duty lockset. Please ensure the cylinder is in the "unlocked" position before attempting to remove the lever. If it's locked, it's very difficult to remove. If you're still having trouble, please give our customer care team a call and we can help troubleshoot this for you. 866-562-5776.
@ryanrutan3530 Жыл бұрын
@@UniversalHardware it's keyless. How do I make sure it's unlocked?
@daltonmiller2251 Жыл бұрын
How’d you get it off 😡
@daltonmiller2251 Жыл бұрын
How’d you get it off 😡
@UniversalHardware Жыл бұрын
@@ryanrutan3530 If the lockset is a passage lever then the interior lever should remove using the provided push pin to remove the rose for install. Please reach out to our team at 866-562-5776 if you're still having difficulty. We will help you troubleshoot or issue a replacement.
@danb3122 Жыл бұрын
couldn't remove the fucked handle piece of shit
@danielbob4310 Жыл бұрын
Fake product. I couldn’t remove the handle easily
@UniversalHardware Жыл бұрын
Hello. I am very sorry to hear that you're experiencing difficulty removing the lever from your light duty lockset. Please ensure the cylinder is in the "unlocked" position before attempting to remove the lever. If it's locked, it's very difficult to remove. If you're still having trouble, please give our customer care team a call and we can help troubleshoot this for you. 866-562-5776.
@daltonmiller2251 Жыл бұрын
How’d you get it off 😡
@horaciolopez7721 Жыл бұрын
That’s what I call tuning a door closer. You can even change the speeds of multiple locations as the door closes. 🤌🏼
@IrfanKhan-dl4kw Жыл бұрын
Price
@UniversalHardware Жыл бұрын
Item can be purchased from online at Home Depot for about $31 USD.
@igorzapadinsky1872 12 күн бұрын
Mine is 30 at hd.