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@nairobiinsights.4961
@nairobiinsights.4961 2 жыл бұрын
2022 learning
@yallaworld1575
@yallaworld1575 3 жыл бұрын
How to i join the this course
@user-ob5fw1rk5d
@user-ob5fw1rk5d 3 жыл бұрын
போடி புண்ட
@trulyremy1728
@trulyremy1728 3 жыл бұрын
That's good
@gloriadasill8900
@gloriadasill8900 3 жыл бұрын
URGENT! Kindly if you are reading this, and have been in a customer care/Call center environment. I need help brainstorming the kind of projects customer care can undertake /do? Also, for QA team in call centers, what projects can be done to improve as a team? Please help. Thanks in advance.
@malcysadventure7402
@malcysadventure7402 3 жыл бұрын
Thats much easier compare to our account,we’ve got a lot of tools that we use just to pull out member account
@ethelmyers4420
@ethelmyers4420 3 жыл бұрын
Ethel Myers I so enjoyed the video very enlightening
@ethelmyers4420
@ethelmyers4420 3 жыл бұрын
I so enjoyed the video! very enlightening.
@undo-ih2vg
@undo-ih2vg 4 жыл бұрын
Thank you so much! I'm planning to to have this kind of job!😊
@yugihlh
@yugihlh 4 жыл бұрын
Don’t pay collections agencies!
@sarab2362
@sarab2362 4 жыл бұрын
You wouldn't have to if you paid what you owe to start with! Great advice....how many times have you filed bankruptcy? Or are you one of the ones that is going to pay your phone bill for a phone you don't answer so you can get away with something. Not paying for stuff you bought is STEALING....and if you have a credit card financial genius...I'd recommended you read the fine print. It is legal to sell defaulted debt. And if you think avoiding it is gonna help well enjoy 7 years of whatever avoiding it gets you. (Bad credit, a phone that rings all day long, legal actions and knowing by not paying it YOUR stealing. So great advice!! Run credit cards up, furnish your house with stolen goods and when the original creditors get sick of your crap deal with whoever they sell your debt to. And fyi, I bought a house....a week later my mortgage was sold to another lender....does that make my house paid for? Loans are bought and sold all day long! You still owe it just different owner.
@yugihlh
@yugihlh 4 жыл бұрын
Sara B my credit is flawless love, and i don’t get any calls, credit cards are zero balance as well, still not paying any collections when I can just remove them
@sarab2362
@sarab2362 4 жыл бұрын
@@yugihlh ok well the honest thing is paying what you owe and kudos if your flawless...but you don't get there by making excuses and avoiding.
@sarab2362
@sarab2362 4 жыл бұрын
@@yugihlh so pay this guy... pay his fees to settle your debts for pennies on the dollar and make promises....more people are scammed by 3rd parties that make empty promises than by taking care of it themselves. Don't pay collection agency....pay yugioh he will fix you right up!!
@yugihlh
@yugihlh 4 жыл бұрын
Sara B thank you! Email me so we can become more acquainted!
@brookebee3614
@brookebee3614 4 жыл бұрын
You guys hire very grumpy fake customers l hope we don’t keep our contract with you guys.
@maxbpo5164
@maxbpo5164 5 жыл бұрын
Nice! we have a video please watch the video kzbin.info/www/bejne/eXjcf2qDjKqKopY
@guoshis
@guoshis 5 жыл бұрын
i wish we had this system at my office, it makes everything so much easier.
@mamylailla3302
@mamylailla3302 5 жыл бұрын
Thanks .it's very interesting for me cz am agent int the customer care service
@dan-ps5rt
@dan-ps5rt 3 жыл бұрын
English is your native language?
@denisherve2543
@denisherve2543 6 жыл бұрын
Thanks! it is very helpful. A nice video
@danielacebedo5324
@danielacebedo5324 6 жыл бұрын
Im planning to pursue career in bpo
@sarab2362
@sarab2362 6 жыл бұрын
This is very amusing!! I have spent longer than the entire video on a WRONG number!! People DO NOT WANT TO TAKE THE CALL and definitely do NOT PAY that easily!! If it were this easy I wouldn't be looking on KZbin for tips to help me be a better collection agent!! Anyone can do what she just did. Would be nice to see some realistic collections and see how others overcome challenges and have a conversation with someone who does NOT want to talk to you and would come up with every excuse in the world to end the call, and even more excuses as to why they can not pay. I would love it if getting someone to pay was that easy!! Show some video of what you say when someone says "I don't have a job", "I don't have any money", "I have been in jail and that is why I am behind", "I am living in my car", "I have cancer and couldn't pay while I was out of work getting Chemo".....come on MAKE IT REAL!!
@yngrichkd
@yngrichkd 4 жыл бұрын
So true
@SakuraaaHarmony
@SakuraaaHarmony 4 жыл бұрын
Sara B and don’t you feel like shit trying to collect money from someone who really doesn’t have the money? Especially since it’s not even owed to the collection agency, it’s owed to the original creditor. It’s so great now though, we all know our rights when it comes to collection agencies, so you losers have no chance of collecting that $200 bill from 10 years ago from someone. I have no debt, but I’ve done extensive research so I know what collection agencies are like.
@sarab2362
@sarab2362 4 жыл бұрын
@@SakuraaaHarmony No I don't feel like crap....I collect all day long and if someone wants their circumstances to change then we work with them to do things the original creditors couldn't or wouldn't. They do owe the money and if you read the fine print on any of your credit cards there is mention that account can be sold if defaulted on. It's still legally due. And everyone thinks they're an expert because of something they read online. If you handle your finances based on crap you read well good luck to you!! Hope that gets you everything you ever wanted. *bankruptcy, debt consolidation with shady companies, years of not being able to have the car you want, house you want or credit score you want! Because that is all CHOICE! I sleep fine at night and feel I am doing my part to help people with a second chance. People will tell you anything to get off the phone and try to avoid it, but a week later call back and pay the full balance that they OWE. So while I have empathy for people and what they have gone through I know "where there is a will there is a way" and if someone truly wants to recover from financial hardships that takes making some action. We have an entire legal department and I guarantee collecting debt is a legal process and we follow the laws to the full extent. I hope you feel like crap telling a single mother of 5 she should feel bad about providing for her family with the BEST career possible to do that. I'm a person too! (But I'm a person with excellent credit and that doesn't come to those who make excuses!)
@linkage91
@linkage91 4 жыл бұрын
Wow.. you are a pro.. guidance required from you.. help help...
@elevenscorpio
@elevenscorpio 6 жыл бұрын
Guys, are they gonna give you a script for answering their questions? 《 Please answer :( 》
@fatimaarias2710
@fatimaarias2710 6 жыл бұрын
Yda Dane Mallari I was wondering the same! Do they give you a script for answering the questions? Des that really happen when you are working in a call center?
@elevenscorpio
@elevenscorpio 6 жыл бұрын
Fatima Arias I think there is only a guide for answering it but it's yours to answer the rest.
@user-iu3uv8tq9z
@user-iu3uv8tq9z 6 жыл бұрын
Fatima Arias I am surprised they dosent provide qutestion and answer sheet .by directly how could we understand properly .. organisation should provide sheet for that .it's disgusting ..😤😤😤
@mayurtechnosoft194
@mayurtechnosoft194 6 жыл бұрын
Very nice helps a lot..thanks. Know strategies to improve Inbound Call Center customer satisfaction score(goo.gl/R6thTJ) and increase the growth of your business. Call centers are one of the best ways to market your business.
@P_Guru
@P_Guru 6 жыл бұрын
Good day, I am desperately in need of this software. I can't seem to find the Sivox website. Please assist, thank you.
@kylensmom1
@kylensmom1 6 жыл бұрын
Where can I find this software? It looks like the website is no longer up and running.
@horacealt7597
@horacealt7597 6 жыл бұрын
thats a nice video
@avagarica9682
@avagarica9682 7 жыл бұрын
I can't wait to start
@sadro4591
@sadro4591 6 жыл бұрын
Summer O'Day so calls centers are hell?
@DonNeverGivesUp
@DonNeverGivesUp 7 жыл бұрын
Thats soo easy just read the script aah my kind of a job 😂
@dijonnestricklen7840
@dijonnestricklen7840 7 жыл бұрын
great. job.
@dijonnestricklen7840
@dijonnestricklen7840 7 жыл бұрын
thank. you for this infomation.
@dijonnestricklen7840
@dijonnestricklen7840 7 жыл бұрын
thank you rescare for all the tips.
@yammvitanzos3108
@yammvitanzos3108 7 жыл бұрын
Thanks so much very helpful tips. I' m planning to pursue a career in BPO.
@user-iu3uv8tq9z
@user-iu3uv8tq9z 6 жыл бұрын
Meriam Vitanzos how your experience yet in your job as a call center representative
@dijonnestricklen7840
@dijonnestricklen7840 7 жыл бұрын
wow i didnt know this very interesting.
@vesnastankovic7542
@vesnastankovic7542 7 жыл бұрын
the greatest info that i've had was by following the Reverse Phone Tactic (just google it) definately the most incredible treatment that I've tried.
@dijonnestricklen7840
@dijonnestricklen7840 7 жыл бұрын
great video to leran
@akafoktopdetayblacksaway4466
@akafoktopdetayblacksaway4466 7 жыл бұрын
very interesting !
@dijonnestricklen7840
@dijonnestricklen7840 7 жыл бұрын
this is a very interesting video.
@dijonnestricklen7840
@dijonnestricklen7840 7 жыл бұрын
great video thanks a lot rescare.
@ikeikii1528
@ikeikii1528 7 жыл бұрын
*How to Make Money from Home*. Are you tired of seeing all those online scams? then save yourself those bullshit by visiting or google: *"chriseo online money machine"*
@CollinsGirl89
@CollinsGirl89 7 жыл бұрын
I'm a new hire for a call center and my account is health care. I can honestly say this 3 minute video helped me in many ways.
@user-hw7wk1rz7l
@user-hw7wk1rz7l 6 жыл бұрын
Бд9бюллюю99
@joyagyapas6160
@joyagyapas6160 8 жыл бұрын
this will be very bad... you cant just follow the scripts. you may start by asking for their phone number but instead of giving their number they go straight to their complaints.
@arricammarques1955
@arricammarques1955 8 жыл бұрын
Not obligated to `reveal` or co-operate with financial conversations by phone.Should say, third party debt has no contractual obligation to pay such debt.
@rajendrasinghimc
@rajendrasinghimc 8 жыл бұрын
PPC advertising in google, bing... +91-8755992344
@jessiloyd3051
@jessiloyd3051 9 жыл бұрын
2:55 "Your total In-Family Network" is a misread.
@blainerichwine2042
@blainerichwine2042 9 жыл бұрын
Misspelled purchase
@MercyProduct
@MercyProduct 9 жыл бұрын
These training videos are very helpful.Thank you so much, I really do appreciate it.
@castawayds
@castawayds 9 жыл бұрын
Collection Agencies BUY YOUR DEBT. That means you no longer owe anything to ANYBODY! Isn't that nice of them? Now go spend your money and have lots of fun with them on the phone when they try to collect over a debt that they bought and you are in no contract with them to give them shit. Well, you can give them shit if you want, In fact enjoy keeping them tied up on the phone as long as possible that way they're not making any commission or harassing anybody else. Have fun and congratulations on not owing your debt anymore!
@MegaHarvickFan29
@MegaHarvickFan29 8 жыл бұрын
Not all agencies buy the debt they collect. They are hired by the creditor to collect the balance on the creditor's behalf.
@jackjack20202
@jackjack20202 7 жыл бұрын
the debt was paid off when the person signed the contract
@paulpanmei1748
@paulpanmei1748 4 жыл бұрын
I know you're just saying. Collection agencies have the right to collect debt. FDCP
@sarab2362
@sarab2362 4 жыл бұрын
Well I beg your pardon....I bought my house, one week later my mortgage was sold ...does that mean I don't owe it? Your so smart!!
@FATKATKY
@FATKATKY 9 жыл бұрын
lol.........Agreed with the two responses below. If calls were that easy, we would not need this companies services.
@tyronemiller1671
@tyronemiller1671 10 жыл бұрын
This training is so unrealistic with today's debtors who are no where near this cooperative
@castawayds
@castawayds 9 жыл бұрын
Yeah, we are more equipped now than ever. Knowing our rights and such protective forces such as FDCPA and FCC... don't those words make you shiver? hahaha! and phrases like "Oh... you BOUGHT my debt from my original debtor and I am not under contract with your third party or obligation to give you squat." ROFL, Oh, the joy of wasting debt terrorists' time on the phone. Call me, lets have some fun... no wait... never mind, my debts are already past the STATUE OF LIMITATIONS. ahahahahahahaha!!!!
@alanb3163
@alanb3163 10 жыл бұрын
John I see that you're reading your script in a very robotic way. John, you're going to have to take some acting lessons or get some enthusiasm in your voice. Ok John, I'm going to end the call here John. Good luck, John.
@Richmast3r99
@Richmast3r99 10 жыл бұрын
very helpful
@juneelougines37
@juneelougines37 11 жыл бұрын
thanks for the more information..
@-bc625
@-bc625 11 жыл бұрын
Very transactional. Vdsat is the score for me. Try to emphatize and build rapport!
@Jagmen23
@Jagmen23 11 жыл бұрын
So did I.