BirdReel

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@maxxbalgemann2355 8 күн бұрын

What a total coincidence that I find this video in my KZbin feed! Because just this morning I had to disassemble our camera feeder. The Bird Lover app sent me an alarm advising there was a 1% battery (not had this problem before). I could not figure out how to get the camera out and now you have shown me how simple it is. Thank you. I brought the feeder inside the house to charge it and after several hours it only managed to charge 61%. I had to run errands so I reassembled the feeder with the hope that the mid-day and afternoon sunshine would charge it the rest of the way. The camera keeps going "offline" and when I could connect the battery was up to 72%. I still think there is something wrong and hope to troubleshoot more tomorrow when the sun comes back up. The camera had been operating fine until this morning's app alarm about the 1% battery.

@BirdReel 7 күн бұрын

Hey there, when you bring the camera inside to charge make sure the switch on top is set to off. This will allow the camera to charge more effectivley. Then when putting it back outside turn the switch back on so it can draw power from the battery. If you it continues please reach out to our support at [email protected] or call 833-459-7770.

@dalehilltopfarm 29 күн бұрын

Trying to connect Ours to the internet?

@BirdReel 28 күн бұрын

Hey there, you can reach out to our support by calling 833-459-7770 or emailing [email protected].

@QuincyWatchesYouTube 6 ай бұрын

I pulled the Micro SD card today while cleaning the feeder and downloaded all the video to my computer. The files don't really seem to be openable on my computer. Are videos and images intended to be compatible with Mac/PCs, or is the idea that everything is really handled via the app interface? Relatedly, when I'm cleaning the feeder should I delete old data from the SD card, or does the camera delete the oldest files when it needs more space?

@BirdReel 6 ай бұрын

Hello, The SD Card files are formated so that the app can read it and store the information securely. The photos and videos can only be managed in the app currently. For your second question, the SD Card will automatcailly delete the oldest photos and videos when the card fills up. No need to wipte the card unless you want to remove all the information off it. BirdReel Support

@QuincyWatchesYouTube 6 ай бұрын

That's super helpful,@@BirdReel thanks! You're all so fast in replying to questions as well!

@shawnj124 7 ай бұрын

*PromoSM* 🤩

@grkbymariage 11 ай бұрын

How is an APS combo flange from Wild Birds Unlimited used with it? How does it mount and can I use the screws from the BirdReel feeder, or the ones the flange comes with? Please guide me on this. Thanks

@BirdReel 11 ай бұрын

Thanks for your note. You can use the 3x5 combo flange or regular flange to mount the BirdReel base mount to the flange to an APS system. Please contact us at 1-833-459-7770 or [email protected] so we can walk you through the steps. Thanks!

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