Troubleshooting - BF11 Disassembly

This video demonstrates how to disassemble your BirdReel BF11 Smart Bird Feeder to clean it or replace parts.

[@maxxbalgemann2355]

What a total coincidence that I find this video in my KZbin feed! Because just this morning I had to disassemble our camera feeder. The Bird Lover app sent me an alarm advising there was a 1% battery (not had this problem before). I could not figure out how to get the camera out and now you have shown me how simple it is. Thank you. I brought the feeder inside the house to charge it and after several hours it only managed to charge 61%. I had to run errands so I reassembled the feeder with the hope that the mid-day and afternoon sunshine would charge it the rest of the way. The camera keeps going "offline" and when I could connect the battery was up to 72%. I still think there is something wrong and hope to troubleshoot more tomorrow when the sun comes back up. The camera had been operating fine until this morning's app alarm about the 1% battery.

[@BirdReel]

Hey there, when you bring the camera inside to charge make sure the switch on top is set to off. This will allow the camera to charge more effectivley. Then when putting it back outside turn the switch back on so it can draw power from the battery. If you it continues please reach out to our support at [e-mail] or call 833-459-7770.