I have a brand new roof and brand new gutters and I still have this problem. What do I do?? Please help

Anyone can see that the new gutters were installed too high! The gutter is very obviously pushing the lowest part of the roof shingles upwards! The original roof would have had the correct pitch with the original gutters. The gutter needs refitting to a slightly lower position and then the shingles can drop back to their correct pitch. There’s no need for a completely new roof. This window guy is wrong and I wonder if he had anything to do with installing the wrongly sited gutters, so maybe he’s trying to bullshit himself out of it? 🤔 A similar thing happened to my house relating to gutters but my roof was damaged by the gutter idiots. When my new gutters were installed, unbeknown to me, the gutter fitting morons removed a row of roof battens and pushed up my lowest row of roof tiles to force in an attic ventilation strip. There was no room for that vent strip so they botched the job. A while after, I noticed that my lowest row of roof tiles were very obviously out of line. A roofer climbed up to inspect my roof and measured the pitch. He advised me that the lowest row of roof tiles were sitting virtually horizontal and were damp underneath, because the rain was sitting there, which in turn could have caused the cavity wall beneath to also become damp. He removed the bulky vent strip, installed new battens to restore the correct pitch and then reinstalled my lowest row of roof tiles. He also added soffit vents to allow ventilation into my attic as the gutter company’s vent strip was inappropriate for my roof. I didn’t want the gutter morons back anywhere near my home to cause more damage - that’s why I entrusted a professional roofer to correct the problem.

Hopefully you are getting these pictures. Granted the roofer had a mess to deal with but his works said nothing and just tried to make do with what they had on site.

I just had a new roof installed two weeks ago and I am having a similar problem. I now know that my roofer installed rake drip edge on the gutter line. There are real differences between the two. The rake edge has a 2.5 inch top but because of bottom 1.5 leg is offset and is at a 90 degree angle the top edge goes 2 inches on to the roof deck(which is fine). Using that same type of edge at the gutter line can create problems. First, you have the fascia board which is typically 3/4 of an inch (occasionally sistered to 1.5 inch). Then you have the 90 degree bottom leg that when the top edge is nailed to the roof deck actually shortens the effective length of that edge another 1/4 inch. That only gives you about 1.25 inches of material actually on the roof deck. North Carolina code calls for at least 2 inches. A true gutter drip edge is usually 4 inches by 1.5 inch and the bottom leg is at 75 degrees. The roofer that did the roof likely had to nail into the top edge of the fascia board because the drip edge was not wide enough causing the top leg to be flat. A no-no! 2024 0:15

Here in Florida they put a membrane over the roof deck first. Then they install the drip edge over it. Then before they put the shingle on they blackjack the top of the drip edge to the membrane forming a water tight seal before installing the shingle. Good video here!

Leaf guards are pushing the drip edge up. That’s why there’s a dip near the bottom of the roof. Easy. Not a roof issue

I think the problem here is bad gutter guard installation, either the wrong type of gutter guard or bad installation all together. The gutter guard was too high and pushes the edge of the roof trapping water from going down into gutter and down into the edge of the roof.

Shingles are a waste of time on low pitch roofs or any roof for that matter , go and get a proper slated roof with lead flashing if properly done it is good for 100 years , shingles dry out like dog shite on a sunny day .

The roof so moist.

Its not the gutter its your roof hahaha, the question is ,do you have that problem before?

Do you charge for visit ? Cause it must suck when you discover it’s not a gutter job

The best way to see if the roof was installed correctly is to remove the gutter and leaf guard to see if the shingles has the proper slope or not.

Can I just install rolled flashing under the shingles on top of the drip edge and extend it out so the water goes in the gutter and not behind it? Or install the flashing on the inside of the gutter, against the gutter wall that screws into the house? We have a similiar problem, water is getting behind the gutter, however water is not "pooling" but yet its getting behind the gutter via capillary action. Maybe the drip edge does not extend enough.

I've never installed or repaired gutters, so please excuse my ignorance. It seems to me that the gutters were installed too high and they're pushing up on the shingles causing the 1st row of shingles to bend and water to pool in the bend. What if the gutters were installed lower on the fascia board so that they wouldn't push up on the shingles?

A whole roof replacement for drip edge problem? I hope it was an old roof. Also, how would one change the pitch of a roof?

Great VIDEO

reading the comments and that they went and re roofed the house rather than getting a smaller profile gutter, who is giving these people advice? a new roof every 35 years i dont think so.

I call some BS. Improperly pitched roof and worn shingles can be an issue but those gutters/ leaf guards are installed too high and forcing shingles up. Someone should have notified homeowner and known it wasn’t going to work.

looks obvious the roof shingle should not sit flat at the bottom edge, the roof shingle should have the same slope at the bottom edge not go flat, if they were not having that issue before new gutters its clear the gutter installer pushed the new gutters up too high pushing that roof shingle edge UP creating a flat area where water can pool and then get up behind the drip edging under shingles.

I bet its the gutter guards that is lifting shingles and creating a ski jump ,if they added gutter guards got shocked pushed up if not if the guards were installed with the gutters then they lifted gutters up to high ,take guards off n see if it gets resolved if not reinstall gutters

The leaf diverter was installed incorrectly.

Better business bureau is a rip off as long as you give them money you have a good rating

Gutters are pushed up too high. You have no idea what you doing. You don’t need 6 inch gutter on a 4 on 12 pitch. 6 inch gutters are a rip off on most residential homes.

The homeowner doesn’t need to replace his roof, costing thousands. He just needs to repair and replace the damaged part of the roof. Roofers are so keen to replace the entire roof, when all it needs is a repair on some sections of the roof. Homeowners are at the peril of builders because sometimes we take their word as gospel, when they say you need to replace your entire roof, when you don’t.

It's the GUTTERS installed wrong....... you don't know what the hell your talking about hahahahaha

Good video, but gutter guys damage the roof

Great video , you are dead on .

That’s scary, and looks like it could cause an ice dam, to me. I don’t know, but I have a beautiful pointed ceiling on an addition, where the roof is flat on the edge. It cause an awful ice dam, which scares me because I had to move out if my beautiful condo because of mold. This house was built in 1958, and although I had ut thoroughly inspected, everything has broken. It’s an updated, beautiful home, but I’m disabled, 4’ 9”, 100 lbs, and am constantly fixing things here. How do you claim a lemon after 3 years?

RIP out the gutters and reinstall correctly 🙂

The problem is the the new gutters and leaf gaurd were infact installed wrong. Hopefully you didn't actually install them

Thankful for fast forward. This is a 30-second video at best. Get to the fix.

Should investigate the roof edge, the shingles are cupped severely. Either the gutter is forcing them up (less likely) or the actual fascia behind the cover was placed way to high. Seeing the exteriors look freshly done I'm going with rotted fascia was replaced and not done correctly. As a gutter contractor my crews would have seen this issue and made a call, they should haven't installed on the home with this issue. To much of a liability on the gutter company.

I would not want this guy working on my roof.

gutters are hung to high up pushing the drip edge up and in turn creating what you see in the shingles. Drop the gutters down and he issue will be fixed. IT HAS NOTHING TO DO WITH THE SHINGLES AT ALL OR THE ROOF ANYONE WHO HAS INSTALLED SHINGLES AND DRIP EDGE WILL KNOW THE DRIP EDGE HAS BEEN FORCED UPCAUSING THE ISSUE. lol so you want to sell them a new roof go on with that lie bro call whoever did those jackleg gutters or the leaf guard to come fix their crap. 6 inch gutters are way to big and not needed and probably how the drip edge was forced up trying to fit the larger gutter with out it hanging below the facia. jack leg gutters jack lag inspection by jackleg windows

Gutter push up the drip

Hi, Brian, we have a new roof it was installed in 2018 we had e new gutters in 2021, and now water is leaking between the gutters and the house can you please let us know how to fix it roof company is blaming the gutters company and gutters company blaming on a roofing company thank you

I had that with no drip edge. I installed a apron with drip edge that ends inside the gutter.. ontop of the drip edge i installed a 6” aluminum flashing sheet so it goes shingle, flashing, drip edge, apron, felt, decking.. also in between the drip edge and felt i sploodged some ole henrys black n messy as well as in between every subsequent layer. I finished by installing an extra gutter hanger in between every existing one. Roof is new ish but im still getting leaks behind the gutters.. i also made sure to reseal the seams and all inside the gutter as well.. even used some clear cock called gutters that smells like a headache in a tube to try and seal against facia…. Not sure how water is getting behind em.. thinking it might have something to do with santa clause.. gotta be then godamn reindeer.. that cocaine addicted one in the front has it out for me i just know it, always acting like the police and flashing his emergency light…. Bastard..

Thank you so much!!!

I would be surprised if the gutter installers didn't trim the shingles back, to make room for the new larger gutters and raised them up to beat the incline like you said. I have seen so many idiots work in my life , it is astounding. They probably charged 15 grand to fix an old problem and created one just as bad , with their ignorance {or not giving a hoot} which is more likely.

Flex seal it

This is what happens when 6 inch gutters are installed on a home that the architect specks for 5 inch gutter system. Bigger is not always better.

Very helpful, thank you. It is exactly what I suspect is the problem with certain sections of my roof/shingles/gutters. I also have several loose screws and general maintenance which needs to be performed on 12 year old gutters> I guess I will call the gutter guys and have them fix the gutters and if the problem persists then have the roofing folks come out and do their thing.

Just lower the gutters. I bet the gutter installer or homeowner didn't want the gutter to stick u dear the bottom of the fascia so they shoved the 6inch gutter way up eliminating the correct slope of the shingles.

Bad info friend. The gutters are installed to high/tight against drip edge pushing shingles up. Good for gutters to be behind drip edge, bad for them to be pushed up so high. Technically gutters could be installed behind drip edge, never touching it and be correct👍 Cheers

New gutters and leaks between the gutter and fascia (not thru sofitt) Roofer said the seal between the drip edge and roof warn out and lots of $$$$ to fix! Tile roof so no pooling like here Will caulking between the gutter and fascia fix this issue?

as a former licensed contractor in ct and carpenter of 32 years , My professional answer is that the gutter clown didn't know how to install them and hammered the customers wallet on gutter guard junk . i bet it didn't leak before they touched it

surface tension

Thank you for sharing this video. This issue has just happened to me with a new roof. We found out it was actually the roof not installed correctly. Not the new gutters. Then I remembered seeing your video. This video really helped.

Dude, you need to get on with already.

Gutters may be too high l dont know..but what l do know is the roof is rotted under that first run of shingles..l know because mine did the exact same thing. Water has seeped back up under that edge. My opinion a roof under 6/12 pitch should have 8-12” of flashing or something installed along that edge to for this reason