Is Water Leaking Behind Your Gutters?

Do you have water leaking behind your gutters? Before you go and spend your hard earned money on new replacement gutters, make sure that it is in fact the gutters causing the dripping.
It is very possible that you need to replace your gutters, but more often than not, your roof is bad around the edge which could cause a lot more issues than just rotting out your fascia wood.
Check us out online at www.TheFreedomWindow.com or call 614-798-1133 for a free estimate if you are in the Central Ohio Area.

[@louisbrucetatarsky9817]

Ryan Brown, thank you for your honesty and not trying to sell the customer something that is not needed. You were there looking at the gutters, fascia and drip edge. I trust your eyes more than mine since I’m not there. I did notice the slope of the roof changed at the bottom of the roof and the water was pooling there. I also saw that the bottom shingles were not sealed allowing water underneath the drip edge and shingles. Thank you for the video. We are trying to determine why water is leaking from the top of our new window, with a new shingles. We also see water dripping between the fascia and gutters. Maybe it’s the slope of our roof too. Thanks again.

[@gilliss6]

The gutters are in fact installed incorrectly as they are pushing up on the underside of the roof. The high point of a gutter's forward-most edge should fall at or slightly below the plane of the roof. The likely reason they were installed to high on the fascia is that if the installer went lower on the fascia (to accommodate roof plane), then the gutter would've hung below the bottom edge of the fascia. The fascia itself was fairly narrow, so I'm thinking maybe a 4" gutter would've been a better choice. So it may be a gutter sizing issue.

[@ttnnaples8060]

YES YES YES

[@freedomwindows633]

Thank you for your feedback...The customer said they had the same leaks around the house before the gutters and they were hoping the new gutters would solve the issue as a roof was more expensive and believe it or not, the gutters were in even worse condition. (I don't know this is just what they told me.). They had all new fascia, soffit and larger 6" gutters installed, and as you can see from the video, they had water coming behind the fascia. -- They decided to replace their roof and the problem was solved. They had an old, original shallow-raked 1989 roof causing slowly-running rainwater to track under the shingle edge by capillary action - thus bypassing a perfectly good gutter. The gutter was working fine and was tucked under the drip edge. I encouraged the homeowner to have the gutter company back out after their roof was installed to make sure the problem was in fact solved. So far everything has been good for the homeowner w/ regard to water flow from their roof, and the customer is happy.

[@mikejoyce7157]

@@freedomwindows633 The first blame goes to the gutter installers for not addressing the obvious issue of the shingles. Sure, the installers are not roofers but that is no excuse in this situation.

[@lyns2541]

Yes the gutters go SLOPED BELOW the roof shingles Not Snug against the Shingles!!!

[@rbhndrsn14]

Agreed. Did Freedom install them?

[@thuyp12c5]

The best way to see if the roof was installed correctly is to remove the gutter and leaf guard to see if the shingles has the proper slope or not.

[@mdswinney8728]

OMG! It's the gutter/cover installed incorrectly pushing the shingles up. But what the H....sell us all an entire new roof AND new gutters!

[@adamcartermi5]

Agree.

[@ttnnaples8060]

Should just be a section of shingles, gutter apron/flashing and possibly lowering the gutters slightly. Hopefully the plywood under shingles can have a chance to DRY OUT as far back as it's wicked up water. Or that needs redone with new. Green treated plywood all along the edge is best.

[@iceebalboa3177]

@@ttnnaples8060 agreed. Why would you not call a roofing company for liability purposes alone. NTM, he also said " repair this section", but if the water did like you said they just might go ahead & do the entire roof. Just fixing the gutters is halfassed & a responsible. I've witnessed more than my share of people's confirmation bias or the I don't care because I don't get paid to do that mentally cost a lot of $ for people.

[@freedomwindows633]

Thank you for your feedback! They did end up replacing their roof and the problem was solved. They had an old, 1989 original shallow-raked roof causing slowly-running rainwater to track under the shingle edge by capillary action - thus bypassing a perfectly good gutter. I don't think it's fair to suggest that they do not need a new roof when it is over 30 years old -- The gutter was working fine. I encouraged the homeowner to have the gutter company back out after their roof was installed to make sure the problem was in fact solved. So far everything has been good for the homeowner w/ regard to water flow from their roof. Lastly, we are not a roofing or gutter company, we did not profit a penny from this job... we are a replacement window company and we were just helping the homeowner find a solution.

[@wataboutya9310]

Here in Florida they put a membrane over the roof deck first. Then they install the drip edge over it. Then before they put the shingle on they blackjack the top of the drip edge to the membrane forming a water tight seal before installing the shingle. Good video here!

[@una8567]

Very helpful, thank you. It is exactly what I suspect is the problem with certain sections of my roof/shingles/gutters. I also have several loose screws and general maintenance which needs to be performed on 12 year old gutters> I guess I will call the gutter guys and have them fix the gutters and if the problem persists then have the roofing folks come out and do their thing.

[@wazwaz9771]

I had a similar issue when i replaced my gutters, soffit and fascia, i ended up sliding in eaves protectors under the last roof tiles in order to guide the dripping water into the gutter.

[@anjelinarosee]

I would remove the leaf covers to get a better look that way we can for sure know if the gutters are too high or if it’s a roof problem you can remove them very easily and put them back on without damaging anything

[@lg5819]

The homeowner doesn’t need to replace his roof, costing thousands. He just needs to repair and replace the damaged part of the roof. Roofers are so keen to replace the entire roof, when all it needs is a repair on some sections of the roof. Homeowners are at the peril of builders because sometimes we take their word as gospel, when they say you need to replace your entire roof, when you don’t.

[@larrycrookshanks1646]

The commentator is correct. I will bet that the carpenters installed the fascia to high. That's why the drip edge area is pooling water back 3". 50 years installing and seen it.

[@truthseeker9561]

another thing that can cause this it those gutter gaurds are pushing the drip edge to high in those areas causing the water to pool instead of running off. Or the gutters can pust the drip edge up as well.

[@badiyan]

Sure an honest trade person on the job.

[@swkhaney6779]

Thank you so much!!!

[@jessicalieurance4935]

Thank you so much 💓

[@user-qy1kt4el4m]

Great VIDEO

[@shawnsissell2670]

Gutter install created this problem ,not only is the gutter push up to high holding the shingles up ,causing the shingles to cup.but when you lifted the shingle ,it apeared that the starter strip was torn inline with the key way of the first course. This too was probably done while trying to put gutter guards on. Also i assume the drip edge was on before the gutters, and also apears to pushed up by the gutters rather than the gutters being install behind the dripedge .so it seems to me the gutter guy is trying to pass off his muck up onto a roofer.

[@freedomwindows633]

Thank you for your feedback... we truly value all information shared! It is hard to tell from this video, however this home did not have a drip edge. After this video was taken, we did install a temporary drip edge in areas that were leaking behind the gutters until the home owner was able to replace the roof. Definitely a temporary solution! The roofing company did a great job and the customer is not experiencing any more issues with water dripping behind the gutters. (Keep in mind, we did not install this job, we were called out to inspect.) Thanks again for your feedback!

[@billmichalek2202]

@@freedomwindows633 Wait a minute. You said the house didn't have a drip edge but in the video you clearly state and show the house does have a drip edge. I've been defending you against all these people claiming the gutter is too high because I've run into this situation before too. It's seldom because the gutter is too high. If the drip edge is nailed down properly with nails every 16" it makes it pretty hard to push the drip edge up unless someone didn't nail it down properly. This is also a very low pitched roof. I'm wondering what's causing the shingles to cup. If the shingles are laying on the subroof/felt paper and the drip edge is under this underlayment where is the buildup coming from at the edge? Whenever I ran into this situation it was because the builder did a sloppy job at the fascia board and subroof point and the fascia board was slightly higher than the starter board. This allowed the shingle to cup when they aged. What caused the cupping of these shingles?

[@freedomwindows633]

Hi, @@billmichalek2202 ... Thank you for your comments and input!! The roof was original to the home (1989) and there was no secret that it has outworn it's welcome, even the homeowner agreed and has since replaced the roof... There was drip edge on some of the roof, but not all. There were drips behind the gutters just like this video on other parts of the home as well. The gutters needed to be a little higher in this specific area so as to have a proper pitch to allow water to drain toward the downspout, etc. but it was definitely not pushing up the shingles causing it to slope. The roof was in very bad shape and the shingles, (as you can see from the video), were very easy to lift up and water was leaking in behind the shingles thus making any drip edge pointless as water was getting in and behind the fascia where the drip edge would normally be, anyway. I agree with you... I believe that the original roofer did a sloppy job at the fascia board and sub-roof point and the fascia board was slightly higher than the starter board causing it to cup around many parts of the house, combined with may years of harsh midwest weather, it's a recipe for disaster, lol. Thanks again for your comments and for your feedback!

[@laxsims1922]

Need a knowledgeable and honest gutter guy on Long Island, ny

[@richardhurt7703]

Hopefully you are getting these pictures. Granted the roofer had a mess to deal with but his works said nothing and just tried to make do with what they had on site.

[@lindalauchlan982]

Great video

[@hikinggirl1601]

Thank you for sharing this video. This issue has just happened to me with a new roof. We found out it was actually the roof not installed correctly. Not the new gutters. Then I remembered seeing your video. This video really helped.

[@freedomwindows633]

Thank you for the feedback! Glad this video helped! Wishing you all the best with your new roof!

[@bobbing5788]

At least you're honest

[@Oceanwheel40]

Can I just install rolled flashing under the shingles on top of the drip edge and extend it out so the water goes in the gutter and not behind it? Or install the flashing on the inside of the gutter, against the gutter wall that screws into the house? We have a similiar problem, water is getting behind the gutter, however water is not "pooling" but yet its getting behind the gutter via capillary action. Maybe the drip edge does not extend enough.

[@ttnnaples8060]

New house, and THIS is just one of a million things the BUILDER let his sub contractors, roof and gutter installer, screw up for owner to pay for. It pays to know as much about the workings of a house to catch things like this. Do they still have home warranties? Try and catch things like this during the time frame of the warranty. P.S. The gutters are jacked up too high...so don't raise the house. Lower gutters.

[@twinny555]

Surely you’d have to change the pitch of the whole roof to fix that? Wouldn’t it just be easier and cheaper to lower the guttering?

[@ttnnaples8060]

Yes, yes, yes. OR...replace his brain.

[@freedomwindows633]

Thank you for your feedback! They replaced their roof and the problem was solved. They had an old, original shallow-raked roof causing slowly-running rainwater to track under the shingle edge by capillary action - thus bypassing a perfectly good gutter. The gutter was working fine. I encouraged the homeowner to have the gutter company back out after their roof was installed to make sure the problem was in fact solved. So far everything has been good for the homeowner w/ regard to water flow from their roof.

[@trisa9625]

Freedom.windows excellent answer, from a trained proffesional with experience

[@jamessurname2285]

And when roof was replaced they fixed the gutter / leaf guard height or it was wouldn’t have been worked.

[@wallstthug]

Roofer: you need to replace the entire roof Me: I’m heading out

[@ttnnaples8060]

Reroof entirely??You are being sarcastic, right?

[@freedomwindows633]

@@ttnnaples8060 With your many rude comments, it is clear that you are not a fan of this video ... This was an original roof from 1989... they needed a new roof very badly. We are not a roofing company. we advised them to get multiple estimates and opinions... They decided to replace their roof and the problem was solved. They had an old, original shallow-raked 1989 roof causing slowly-running rainwater to track under the shingle edge by capillary action - thus bypassing a perfectly good gutter. The gutter was working fine and was tucked under the drip edge. I encouraged the homeowner to have the gutter company back out after their roof was installed to make sure the problem was in fact solved. So far everything has been good for the homeowner w/ regard to water flow from their roof, and the customer is happy. We did not profit a penny from this job, we are a window company, and we were just trying to help a customer whom we installed windows for. We directed them to the proper professionals. They did some research and found a reputable roofing company and are very happy now.

[@gsh319]

looks to be the gutters are pushed up to high against the bottoms of the shingles causing them to rise up erasing the roof and shingle pitch and lessoning what is already a very mild pitch. Drop the gutter height down a bit, add a wider drip edge up under the roof and extend it out a bit further near the pan of the leaf guard and let those shingles shed some water. the roof had a pitch albeit mild, but it was lost when the shingles were pushed up for the gutter installation.

[@sarranmanuno]

The gutters arent high its the terrible screen they have. It is a metal product that constantly contracts and expands in the outside elements. The gutters don't even touch the shingles LOL what are you guys talking about

[@freedomwindows633]

@@sarranmanuno Thank you for your feedback! They replaced their roof and the problem was solved. They had an old, original shallow-raked roof causing slowly-running rainwater to track under the shingle edge by capillary action - thus bypassing a perfectly good gutter. The gutter was working fine. I encouraged the homeowner to have the gutter company back out after their roof was installed to make sure the problem was in fact solved. So far everything has been good for the homeowner w/ regard to water flow from their roof. We did not make a penny off this job, we were only trying to help remedy a solution. We are a replacement window company.

[@woodstream6137]

A whole roof replacement for drip edge problem? I hope it was an old roof. Also, how would one change the pitch of a roof?

[@Z-Ack]

I had that with no drip edge. I installed a apron with drip edge that ends inside the gutter.. ontop of the drip edge i installed a 6” aluminum flashing sheet so it goes shingle, flashing, drip edge, apron, felt, decking.. also in between the drip edge and felt i sploodged some ole henrys black n messy as well as in between every subsequent layer. I finished by installing an extra gutter hanger in between every existing one. Roof is new ish but im still getting leaks behind the gutters.. i also made sure to reseal the seams and all inside the gutter as well.. even used some clear cock called gutters that smells like a headache in a tube to try and seal against facia…. Not sure how water is getting behind em.. thinking it might have something to do with santa clause.. gotta be then godamn reindeer.. that cocaine addicted one in the front has it out for me i just know it, always acting like the police and flashing his emergency light…. Bastard..

[@explorster]

The roof so moist.

[@gregbutcher9816]

I bet its the gutter guards that is lifting shingles and creating a ski jump ,if they added gutter guards got shocked pushed up if not if the guards were installed with the gutters then they lifted gutters up to high ,take guards off n see if it gets resolved if not reinstall gutters

[@bernardocisneros4402]

I've never installed or repaired gutters, so please excuse my ignorance. It seems to me that the gutters were installed too high and they're pushing up on the shingles causing the 1st row of shingles to bend and water to pool in the bend. What if the gutters were installed lower on the fascia board so that they wouldn't push up on the shingles?

[@el.Papi_USA]

Do you charge for visit ? Cause it must suck when you discover it’s not a gutter job

[@rgoodden2009]

Thx 🤔nine year old roof, eaves through guy says water leaking behind trough causing dirt buildup hasn’t rained didn’t check roof, will stop job till he gets on a ladder and checks the drip edge. Thx for the info need a second option before new troughs etc go up.

[@tylanway5450]

I feel your pain....do you think I can rebuild structural parts the fascia and the Soffit without damaging the shingles? it seems improbable to me. my damage isn't too bad i think just in the fascia right now. I understand you aren't a contractor thats why i trust you.

[@richardhurt7703]

I just had a new roof installed two weeks ago and I am having a similar problem. I now know that my roofer installed rake drip edge on the gutter line. There are real differences between the two. The rake edge has a 2.5 inch top but because of bottom 1.5 leg is offset and is at a 90 degree angle the top edge goes 2 inches on to the roof deck(which is fine). Using that same type of edge at the gutter line can create problems. First, you have the fascia board which is typically 3/4 of an inch (occasionally sistered to 1.5 inch). Then you have the 90 degree bottom leg that when the top edge is nailed to the roof deck actually shortens the effective length of that edge another 1/4 inch. That only gives you about 1.25 inches of material actually on the roof deck. North Carolina code calls for at least 2 inches. A true gutter drip edge is usually 4 inches by 1.5 inch and the bottom leg is at 75 degrees. The roofer that did the roof likely had to nail into the top edge of the fascia board because the drip edge was not wide enough causing the top leg to be flat. A no-no! 2024 0:15

[@slydog7131]

Sounds to me that the real problem could be that the slope of the roof is not maintained all the way across the fascia. If that is the problem then there will be a flattening in the slope of the shingles like was shown in this video, leading to a leak. If that's not the problem, then perhaps the shingles don't extend over the gutter apron about a half inch like it should, allowing water to wick back between the top of the gutter apron and the beneath the shingles until it ends up behind and beneath the gutter apron, where it then leaks out below. Shingles will curl down a bit on the floating edge and help to stop any wicking action. If those things were ok then I don't think the narrow gutter apron would make any difference. Another possibility is that the gutter apron was placed flush with the fascia. It should be about 3/8 inch out from the fascia to prevent wicking behind the vertical edge. Though not required in warmer climates, a strip of Ice & Water Shield over the gutter apron and on to the roof deck is a good precaution, but it really shouldn't be needed. Of course, I could just be wrong about all this.

[@timmygilbert1371]

Great video , you are dead on .

[@lionelhernandez34]

Should investigate the roof edge, the shingles are cupped severely. Either the gutter is forcing them up (less likely) or the actual fascia behind the cover was placed way to high. Seeing the exteriors look freshly done I'm going with rotted fascia was replaced and not done correctly. As a gutter contractor my crews would have seen this issue and made a call, they should haven't installed on the home with this issue. To much of a liability on the gutter company.

[@DyslexicLunatic]

Thankful for fast forward. This is a 30-second video at best. Get to the fix.

[@GuitarLessonCharts]

How is that a roof issue when the gutter and drip edge change the angle of the roof pitch? Replacing those shingles would just be a short term fix and every couple of years with a snow load on those shingles they would just warp back to that same slope.

[@emilymayer5500]

Nice call. It appears to me that the gutter guy had his head up his ass.

[@ttnnaples8060]

And plywood underneath wicks up water and ... if you listen carefully, ... you can hear it swelling and rotting. Lower gutters.

[@bsce100]

I have a brand new roof and brand new gutters and I still have this problem. What do I do?? Please help

[@DineshPatel-zw8ny]

New gutters and leaks between the gutter and fascia (not thru sofitt) Roofer said the seal between the drip edge and roof warn out and lots of $$$$ to fix! Tile roof so no pooling like here Will caulking between the gutter and fascia fix this issue?

[@chiquisangalang7596]

Maybe a framing issue or I cant tell by the video but the shingles maybe left with to much of an overhang when the job was finished causing the shingle to.fold like that

[@Jacno77]

As a roofer, its a slope issue. you'd need to get rid of that leveled slope or perhaps add a piece that can waterproof something flat.

[@ttnnaples8060]

As a lady with a clue, the GUTTER INSTALLATION IS PUSHING UP SHINGLES! And fascia board is too high, as well?

[@nsxproperties560]

It looks like the gutters were set too high.

[@fadihajjaj]

Thanks for explanation. My roof is new and I still get water behind the gutter specially during heavy rain.

[@Tinyteacher1111]

That’s scary, and looks like it could cause an ice dam, to me. I don’t know, but I have a beautiful pointed ceiling on an addition, where the roof is flat on the edge. It cause an awful ice dam, which scares me because I had to move out if my beautiful condo because of mold. This house was built in 1958, and although I had ut thoroughly inspected, everything has broken. It’s an updated, beautiful home, but I’m disabled, 4’ 9”, 100 lbs, and am constantly fixing things here. How do you claim a lemon after 3 years?

[@mdavis4930]

Gutters may be too high l dont know..but what l do know is the roof is rotted under that first run of shingles..l know because mine did the exact same thing. Water has seeped back up under that edge. My opinion a roof under 6/12 pitch should have 8-12” of flashing or something installed along that edge to for this reason

[@anaklepac7363]

Hi, Brian, we have a new roof it was installed in 2018 we had e new gutters in 2021, and now water is leaking between the gutters and the house can you please let us know how to fix it roof company is blaming the gutters company and gutters company blaming on a roofing company thank you

[@gutterdownspoutimprovement7418]

This a very good explanation.

[@larson6750]

Dude get over it, gutter install wrong and caused problem . Super obvious !! Like all the comments said!!

[@freedomwindows633]

Thank you for your comment! This was an original roof from 1989... they needed a new roof very badly. We are not a roofing company. We advised them to get multiple estimates and opinions... They decided to replace their roof and the problem was solved. The roofer they chose told them that they had an old, original shallow-raked 1989 roof causing slowly-running rainwater to track under the shingle edge by capillary action - thus bypassing a perfectly good gutter. The gutter was working fine and was tucked under the drip edge. I encouraged the homeowner to have the gutter company back out after their roof was installed to make sure the problem was in fact solved. So far everything has been good for the homeowner w/ regard to water flow from their roof, and the customer is happy. We did not profit a penny from this job, we are a window company, and we were just trying to help a customer whom we installed windows for. We directed them to the proper professionals. They did some research and found a reputable roofing company and are very happy now.

[@johnmckenna8989]

It looks to me like the new gutters were installed a wee bit too high, lifting the low edge of the shingle and forming a trough parallel to the gutter.....Maybe the gutter guard sits too high or a combination of both....I would call the gutter installers back, show them the pictures of the issue and have them re-install the gutters low enough to not interfere with the slope of the shingles.....How can a roofer fix this without re-framing the roof ? .....

[@jasonredding2282]

The gutter guy jammed up to far and ramped the drip

[@jasonredding2282]

Could be

[@freedomwindows633]

Thank you for your feedback... we truly value all information shared! It is hard to tell from this video, however this home did not have a drip edge. After this video was taken, we did install a temporary drip edge in areas that were leaking until the home owner was able to replace the roof. Definitely a temporary solution! The roofing company did a great job and the customer is not experiencing any more issues with water dripping behind the gutters.

[@SiteReader]

@@freedomwindows633 At 2:32 you point and say "This is a drip edge. There is a drip edge." Now you're writing "this home did not have a drip edge." Are you ever wrong, or is always someone else's fault?

[@Kevin-zo6nz]

@@SiteReader stone cold busted

[@Reefahholic]

After the gutter makes that 90* turn, it is installed too high. Pause the video @2:15 and look at the other side. The problem starts right on the 90.

[@mets23q]

What about installing a downpipe in that area? this will help with heavy rain when it overflows

[@jakeblanton6853]

It's not overflowing, it's just a case of the gutter being too high, thus pushing the shingles up and causing the water to pool on the roof...

[@mossguard]

I think the problem here is bad gutter guard installation, either the wrong type of gutter guard or bad installation all together. The gutter guard was too high and pushes the edge of the roof trapping water from going down into gutter and down into the edge of the roof.

[@mach5jeep]

It looks like the starter shingles are almost horizontal. I would suggest mudjacking the opposite side of the house to restore the proper roof angle. That should fix it proper /sarcasm

[@ryanschroeder8802]

This is what happens when 6 inch gutters are installed on a home that the architect specks for 5 inch gutter system. Bigger is not always better.

[@ivyhernandez2526]

The leaf diverter was installed incorrectly.

[@TerrorSpark5]

The new gutters had just been installed too high, bending up the first shingle and causing the pool - you made them get a new roof for nothing.

[@TerrorSpark5]

I agree with the sentiment of the video though, definitely identify the cause of a problem before fixing it, just don't get you to do it!

[@wheelie642]

TerrorSpark5 Or is it possible a new facia was put on too high?

[@resid3nt]

The gutter are too high forcing the drip edge to raise the leading shingle. Also that gutter protection isn't helping either. That's the issue 110%. I install gutters/fascia every day as my main line of work.

[@laxsims1922]

Nathanial Ross where do you work, state or area?

[@franciscodelgado9635]

Hello gutters are installed to high who installed those?

[@billmichalek2202]

Francisco, you're wrong. It's definitely a roof problem. Did you even watch the video? If the gutters were too high, this guy could have made himself some money. Instead, he chose to be honest and refer the homeowner to a roofing company. Very honest company, and an experienced tradesman.

[@resid3nt]

@@billmichalek2202 Gutter contractor here...lol, no good sir. You are wrong. The gutters are too high. The gutter cover is forced underneath the drip edge thus driving it up and buckling the aging shingles causing them to pool up and leak.This window guy clearly does not know gutters or roofing well enough to truly see the reason for why the shingles are buckling. But even after the gutters are lowered the leading shingle and drip should be inspected because if the drip moves that easily, then more than likely it's either missing nails or the plywood underneath is getting weak.

[@twinny555]

@@resid3nt totally agree. You’d have to change the pitch of the whole roof to fix this problem surely? Defo just need to lower the guttering.

[@grantdolinski6337]

They installed the gutters to high because they used a 6 inch gutter and they wanted to keep it flush with bottom of fascia should have gone with a 5 inch instead.

[@grantdolinski6337]

@@billmichalek2202 no bud your absolutely wrong it probably was his company that installed it wrong

[@CybekCusal]

Subfacia and fascia installed too high....

[@BurtBowers]

It appears to me that having leaf shield in the gutter would cause the problem being the rain hits the guard causing backsplash under the shingles which in turn is causing rain getting behind the gutter, never should leaf guards be used gutters are to collect the rain but when leaf guards are used it is causing the rain to bounce off guard getting under the shingles ultimately dripping behind the gutter, bottom line is never use leaf guards & clean out gutters yearly before rainy season starts.

[@williamburdon6993]

I would be surprised if the gutter installers didn't trim the shingles back, to make room for the new larger gutters and raised them up to beat the incline like you said. I have seen so many idiots work in my life , it is astounding. They probably charged 15 grand to fix an old problem and created one just as bad , with their ignorance {or not giving a hoot} which is more likely.

[@carolewhite4680]

Try flashing before you put up the gutters on.

[@gabecurde]

Bad info friend. The gutters are installed to high/tight against drip edge pushing shingles up. Good for gutters to be behind drip edge, bad for them to be pushed up so high. Technically gutters could be installed behind drip edge, never touching it and be correct👍 Cheers

[@carlomezzatesta4659]

Sometimes it's just best not to make the video at all, then you don't have to answer any questions just concentrate on fitting windows☺

[@ttnnaples8060]

Bet he screws up windows, too. He has no logic.

[@freedomwindows633]

I couldn't agree more. haha - We were just trying to help. We did not profit a penny from this job, just helping a window customer solve their problems. We referred them to the correct professionals They decided to replace their roof and the problem was solved. They had an old, original shallow-raked 1989 roof causing slowly-running rainwater to track under the shingle edge by capillary action - thus bypassing a perfectly good gutter. The gutter was working fine and was tucked under the drip edge. I encouraged the homeowner to have the gutter company back out after their roof was installed to make sure the problem was in fact solved. So far everything has been good for the homeowner w/ regard to water flow from their roof, and the customer is happy.

[@davidsaez5837]

Know its not the problem but the sur-flo gutter guard is upside down

[@iowac]

looks obvious the roof shingle should not sit flat at the bottom edge, the roof shingle should have the same slope at the bottom edge not go flat, if they were not having that issue before new gutters its clear the gutter installer pushed the new gutters up too high pushing that roof shingle edge UP creating a flat area where water can pool and then get up behind the drip edging under shingles.

[@AntPDC]

Very well-presented, candid video, thank you Ryan. Despite some ill-informed comments here, yours is an absolutely correct diagnosis of a shallow-raked roof causing slowly-running rainwater to track under the shingle edge by capillary action - thus bypassing a perfectly good gutter. This is a problem I discovered recently, shortly after installing new guttering on my mother's bungalow only to find - to my intense annoyance - water pouring behind certain parts of the guttering and down the fascia board. Her roof is of clay pantiles which have a rounded lip at their bottom edge which rainwater can track around if not running fast, eg a more steeply-raked roof. The other thing I'd say is that, by and large, in places other than the USA and Canada, such bituminised roofing shingles are known as "felt" and are used only for garden sheds, outhouses and such. Actual houses have roofs made of slate tiles, clay pantiles, reconstituted stone etc, so I'm guessing in the US felt roofing shingles are all about cheaping out on the original build. My mother-in-law's house in Massachusetts has had her entire shingle roof replaced twice in 20 years at great cost. Best wishes.

[@freedomwindows633]

Well said, thank you for your feedback! All the best !

[@jeffhanes7618]

The gutters are installed way too high!! Not a roof or shingle problem

[@billmichalek2202]

You don't know what you're talking about. This guy is right on. Also honest.

[@TheGutterMan1]

@bobwatters I (aka Bill Michalek) asked this guy the same question. He told me what I suspected, that the top of the fascia board is higher than the subroof. That is what is causing the cupping in the shingles. It wouldn't be noticeable when the shingles are new and stiff, but when the shingles age they loose their firmness and will conform to the valley made by the unevenness of the joining.

[@freedomwindows633]

Thank you for your comment! This was an original roof from 1989... they needed a new roof very badly. We are not a roofing company. We advised them to get multiple estimates and opinions... They decided to replace their roof and the problem was solved. They had an old, original shallow-raked 1989 roof causing slowly-running rainwater to track under the shingle edge by capillary action - thus bypassing a perfectly good gutter. The gutter was working fine and was tucked under the drip edge. I encouraged the homeowner to have the gutter company back out after their roof was installed to make sure the problem was in fact solved. So far everything has been good for the homeowner w/ regard to water flow from their roof, and the customer is happy. We did not profit a penny from this job, we are a window company, and we were just trying to help a customer whom we installed windows for. We directed them to the proper professionals. They did some research and found a reputable roofing company and are very happy now.

[@freedomwindows633]

UPDATE; A new roof has since been installed on the home in this video. The roof in this video is original from 1989, so needless to say it is a very old one and has more than outworn it's welcome . The homeowner has made some roof and shingle repairs over the years, but this roof was ready to be replaced long ago, not just the shingles, etc. Since the new roof has been installed with proper drip edge installation, there has been no water leaking or dripping behind the gutters. Hope this information helps! We really appreciate all the feedback and information in the comments! Also, as a reminder, we are a window company so we always welcome feedback from other professionals with lots of experience on topics not related to windows (and even related to windows!) ... and it's always hard to diagnose situations without really getting up and taking a good look. Thanks again, more posts to come in the future regarding replacement windows! :)

[@nedreilly2298]

Please clarify the cause for this water issue for all the viewers and myself. Did this water issue exist before the new gutter installation, or was it caused by an improper gutter installation (and exacerbated by an old roof)? It seems that saying this is a roofing issue is equivalent to saying the gutters and fascia were installed properly, but the roof is too low. BTW - very informative video. Thanks.

[@resid3nt]

Spite them needing a new roof because the leading shingle and drip were easily being driven up from the gutter protection being forced in, you did evaluate the issue incorrectly. A simple lowering of the gutters to give more roof for the leaf protection would have saved them thousands for potentially a year or more.

[@freedomwindows633]

@@nedreilly2298Thank you for your comment...The customer said they had the same leaks around the house before the gutters and they were hoping the new gutters would solve the issue as a roof was more expensive and believe it or not, the gutters were in even worse condition. (I don't know this is just what they told me.). They had all new fascia, soffit and larger 6" gutters installed, and as you can see from the video, they had water coming behind the fascia. -- They decided to replace their roof and the problem was solved. They had an old, original shallow-raked 1989 roof causing slowly-running rainwater to track under the shingle edge by capillary action - thus bypassing a perfectly good gutter. The gutter was working fine and was tucked under the drip edge. I encouraged the homeowner to have the gutter company back out after their roof was installed to make sure the problem was in fact solved. So far everything has been good for the homeowner w/ regard to water flow from their roof, and the customer is happy.

[@rickbelieves7652]

I would not want this guy working on my roof.

[@polysporin8332]

this area must never snow there because the snow sliding/buildup would rip off those gutters. Even so the gutters are way to high up. The edge of the roof should not be horizontal. water cannot drip off, it only backs up.

[@freedomwindows633]

Thank you for your feedback! They replaced their roof and the problem was solved. They had an old, original shallow-raked roof causing slowly-running rainwater to track under the shingle edge by capillary action - thus bypassing a perfectly good gutter. The gutter was working fine. I encouraged the homeowner to have the gutter company back out after their roof was installed to make sure the problem was in fact solved. So far everything has been good for the homeowner w/ regard to water flow from their roof.

[@jameskrivitsky9715]

It is similar to my home in Houston. The last roofing team did not pay attention to the roof deck/ fascia board pitch when they installed the drip edge. And in addition to that, they did not space the drip edge away from the fascia board 1/2" in order to mount the gutter BETWEEN the drip edge and fascia. So now the last 4 " of shingles are cupped and the rain runs down the fascia instead of dripping off the drip edge and into the gutter. I will watch the next contractor's team and point out any errors before they start. J K

[@carolyngibbs5912]

I just spent over 1,000.00 to have a leaf filter on my gutters which was overflowing when it rained but it didn’t stop the leak behind the gutters. Now I need a roofer to fix that leak. The leak is only a small section. The problem is roofers wants to do a big job and not a small section where the leak is. Now I want to know if the leaf filter will need to be removed and the gutter taken down

[@Br0di3man]

Flex seal it

[@lazaroramirez8217]

Good video, but gutter guys damage the roof

[@gerardotalco5390]

Gutter push up the drip

[@gutterdownspoutimprovement7418]

The wood is too hight up thats why the water is leaking it should of been placed 1in lower.

[@ttnnaples8060]

Maybe fascia is too high, but GUTTERS and the add ons are jacking up shingles. Clue-LESS installer and video guy

[@safffff1000]

gutter aprons?

[@06duneman450]

The problem is the the new gutters and leaf gaurd were infact installed wrong. Hopefully you didn't actually install them

[@Ameds613]

rewph?

[@vidyashankars]

ruff ruff

[@lukestevenson7358]

Leaf guards are pushing the drip edge up. That’s why there’s a dip near the bottom of the roof. Easy. Not a roof issue

[@nathant2414]

Gutter apron is cheaper than a roof

[@freedomwindows633]

Yes it is, indeed! However, with an old out-dated roof water can still get back under the shingles and cause a lot of damage that a roof apron wouldn't help with. Have a working roof is very important to the investment of a home and can save a lot of money in costly repairs int he future.

[@darrellsaturnbigfoot]

RIP out the gutters and reinstall correctly 🙂

[@joseadalberto4724]

know how to solve your problem with gutters

[@martinbyrne6643]

Shingles are a waste of time on low pitch roofs or any roof for that matter , go and get a proper slated roof with lead flashing if properly done it is good for 100 years , shingles dry out like dog shite on a sunny day .

[@kcraigcarpenter01]

Clearly not a shingle problem. More or less when the gutters were installed the drip edge was pushed upwards. It’s a drip edge problem vs gutter. I new shingle roof won’t fix the problem. Seriously. Do your research.

[@rggivens8775]

Freedom Brown, look and learn. Gutters forcing up roof shingles making a mess....that should be an easy resolution by your trained professionals... or anyone trying to figure this out with an eyeball.

[@freedomwindows633]

Thank you for your comment...The customer said they had the same leaks around the house before the gutters and they were hoping the new gutters would solve the issue as a roof was more expensive and believe it or not, the gutters were in even worse condition. (I don't know this is just what they told me.). They had all new fascia, soffit and larger 6" gutters installed, and as you can see from the video, they had water coming behind the fascia. -- They decided to replace their roof and the problem was solved. They had an old, original shallow-raked 1989 roof causing slowly-running rainwater to track under the shingle edge by capillary action - thus bypassing a perfectly good gutter. The gutter was working fine and was tucked under the drip edge. I encouraged the homeowner to have the gutter company back out after their roof was installed to make sure the problem was in fact solved. So far everything has been good for the homeowner w/ regard to water flow from their roof, and the customer is happy.

[@umiluv]

Gutters are way too high. They’re pushing up the shingles and creating pools of water on the roof.

[@karlchristofferson3588]

What is the reason for the failed roof?

[@freedomwindows633]

There could be many reasons... everything from a bad installation, to just being old and out-dated... over the years a roof may take on a lot of wear and tear from harsh windy weather to the hot sun beating down. It's always smart to have a reputable roofing expert take a look if you are experiencing any issues that do not seam normal. Roof inspections are usually free and it doesn't hurt to have someone give you an expert opinion, or two!

[@ttnnaples8060]

@@freedomwindows633 He said NEW house and roof. The gutters, perhaps fascia board as well, pushing up shingles. Pathetic.

[@freedomwindows633]

@@ttnnaples8060 This is NOT a new house, it's a 1989 home that needed a lot of work.

[@eddjordan2399]

surface tension

[@Celticman197]

My roof is new, and water still is leaking behind the gutters.

[@freedomwindows633]

This can happen, for sure! I have seen that many times. Are your gutters old and outdated? Or possibly too small, clogged or out of pitch...? Also, if your gutters go into the ground, be sure to check the drainage system to ensure that it's not clogged or broken. Just a few ideas.

[@ttnnaples8060]

Maybe this idiot installed them.

[@jenisarchibald4198]

Need a piece of plain sheet to help the water get into the gutter. You folks like people spending unnecessary money.

[@robertcollins6170]

If you know what happened, How about a follow up. One person thinks gutter guard causing issue. I would've like to known if it was leaking under roof. A nad roof job.

[@jrippee05]

This is a plug and not a how to!

[@bngnyc]

gutter is too high

[@crlsking7514]

Its not the gutter its your roof hahaha, the question is ,do you have that problem before?

[@slydog7131]

Right. When did the problem start? If it was after the gutters were installed, that's pretty telling.

[@supermario6368]

The problem is not the shingles! The problem is the gutter, bad installation!

[@carolyngibbs5912]

Stupid me. It was leaking before I had the leaf filters installed but my gutters were blocked and water around the foundation. That was my top priority. Now I have to stop that leak in one area.

[@goleylla]

Anyone can see that the new gutters were installed too high! The gutter is very obviously pushing the lowest part of the roof shingles upwards! The original roof would have had the correct pitch with the original gutters. The gutter needs refitting to a slightly lower position and then the shingles can drop back to their correct pitch. There’s no need for a completely new roof. This window guy is wrong and I wonder if he had anything to do with installing the wrongly sited gutters, so maybe he’s trying to bullshit himself out of it? 🤔 A similar thing happened to my house relating to gutters but my roof was damaged by the gutter idiots. When my new gutters were installed, unbeknown to me, the gutter fitting morons removed a row of roof battens and pushed up my lowest row of roof tiles to force in an attic ventilation strip. There was no room for that vent strip so they botched the job. A while after, I noticed that my lowest row of roof tiles were very obviously out of line. A roofer climbed up to inspect my roof and measured the pitch. He advised me that the lowest row of roof tiles were sitting virtually horizontal and were damp underneath, because the rain was sitting there, which in turn could have caused the cavity wall beneath to also become damp. He removed the bulky vent strip, installed new battens to restore the correct pitch and then reinstalled my lowest row of roof tiles. He also added soffit vents to allow ventilation into my attic as the gutter company’s vent strip was inappropriate for my roof. I didn’t want the gutter morons back anywhere near my home to cause more damage - that’s why I entrusted a professional roofer to correct the problem.

[@cjjonez]

Bottomline you have people out here doing roofing work and have no idea what they are doing. They are doing horrible work lying trying to blame their clients for their horrible work. My mom had a $22000 roof installed. I mistakenly picked a horrible company to do the job. And the gutters didnt make it 18 mo on my way to 3 years and no resolved....you put your trust into people especially who lie and use Christ to enhance their business with seniors.Bottleline whatever roofer you hire. Chance are you not going to have worth while result......