Queue Calls by Hour Report
2:39
Күн бұрын
Пікірлер
@jmdbb
@jmdbb 19 күн бұрын
Favor-EYE-ts, interesting never heard it pronounced like that. :)
@wblunck44
@wblunck44 Ай бұрын
I'm having all the same issues you are displaying 2 years later. Everything is up to date. Glad we only have one of these sidecars on campus, but its assigned to a person that has problems with it all the time. I wish they, Microsoft and Yealink, would fix this. Seems like it takes forever to update when you add contacts from the desktop app. Restarting the phone makes it display.
@sillyitis
@sillyitis Ай бұрын
is there an option to transfer an incoming call directly to another user's voicemail?
@Drrck11
@Drrck11 2 ай бұрын
I've had a Uogic Pen for a few years now and I'm quite happy with it. At first, I thought I was missing out on some features by not having the Surface Pen, but Uogic Pen does everything I need and want in a stylus pen.
@juliaglanville8625
@juliaglanville8625 3 ай бұрын
How do you slide the phone off of the mount when you want to move it to another wall?
@Bubbles5surf
@Bubbles5surf 4 ай бұрын
How did you connect it to the device?
@kentwright5346
@kentwright5346 4 ай бұрын
I hate handsets.
@Workspace-f7c
@Workspace-f7c 5 ай бұрын
I still found nothing to how configure Expansion module on Teams, anyone have a link ?
@davidchristmas1343
@davidchristmas1343 6 ай бұрын
how do you put a number in the Directory ??
@renehernandez1709
@renehernandez1709 8 ай бұрын
Hablo mucha mierda pero no dijo cómo conectarlo al teléfono
@selezneo
@selezneo 10 ай бұрын
No sense to show it without testing the sound I guess...
@fingerdrop
@fingerdrop 11 ай бұрын
Hey I love this demo and Landis, but it's very difficult to send to one of my customers because the audio is so very bad.
@aminaabred4871
@aminaabred4871 11 ай бұрын
Revolution
@daveabbley9039
@daveabbley9039 Жыл бұрын
Really good video demonstrating this technology. 1- How does the console tie-in with a companys main number exactly? 2- It looks like you just browse to the console to use it, so I assume its not an app within the Teams client? Thanks
@landiscomputer
@landiscomputer Жыл бұрын
Here are some answers: 1-A user signs into the Landis Attendant Console like you would sign into the Microsoft Teams client. Calls are routed to the Landis Attendant Console the same way as the MS Teams client. Landis Attendant Console is essentially a Teams client. 2-the Landis Attendant Console can be used as a web app (ac.landis.cloud) or as a standalone PC app (download here: ac.docs.landis.cloud/download). We find users want it in its own window/app because it is typically used very heavily.
@adagaya
@adagaya Жыл бұрын
Cool
@sarahcappelletti8904
@sarahcappelletti8904 Жыл бұрын
Excellent, thanks so much. I have a super short intro time at my new job & this is SUPER helpful! 🤍
@melon-mush
@melon-mush Жыл бұрын
Howdy. What APP or program are you using and did you download it from google or from the microsoft store?
@ab-qw1zx
@ab-qw1zx Жыл бұрын
How can use linksis ip phone from Panasonic TDA 100D,KX-NS-500 etc
@troylollysaf9311
@troylollysaf9311 Жыл бұрын
Isnt Uogic same brand as renaisser Raphael 520🤔
@RocioVillalobosM
@RocioVillalobosM Жыл бұрын
it wont work if you work in a call center where there is a lot of competitors picking up calls?
@mattmlandis
@mattmlandis Жыл бұрын
Presence is set based on only your own presence, so it should work fine in contact center.
@mpulsivity
@mpulsivity Жыл бұрын
Trying to find information on this thing is a nightmare. The product description says you can program buttons for call park and transfer to specific lines but not specifically for teams, and I’ve learned the hard way that part is important. Can you create a dedicated call park button or a dedicated transfer to a specific line?
@coreyfaehrmann1580
@coreyfaehrmann1580 Жыл бұрын
any more luck on this?
@georgebulova
@georgebulova Жыл бұрын
Do you see the 3 lights on the case and the bluetooth?? On mine I only see 2 lights. This is my 2nd replacement on amazon and im almost want my money back. Big dissapointment
@marti438
@marti438 Жыл бұрын
how to turn off the pen?
@Ethan-ru6ir
@Ethan-ru6ir Жыл бұрын
The problem you outlined at 3:33 is not really a problem at all. When you're on the dial page, just press the "line" soft key at the bottom and it shows you the lines.
@matthawaii
@matthawaii Жыл бұрын
Will you folks be at the Channel Partners conference and Expo?
@landiscomputer
@landiscomputer Жыл бұрын
No, we will be sponsoring and attending a very Microsoft Teams focused conference in Latam: get-cslatam.com/
@wendellmartin1234
@wendellmartin1234 Жыл бұрын
We are not going to be there this year but it looks like maybe we should be.
@matthawaii
@matthawaii Жыл бұрын
@@wendellmartin1234 It is a very well attended show, I went last year as well. You would fit in nicely.
@danielholloway1054
@danielholloway1054 Жыл бұрын
Thank you for your video. However, you say the phone could be laid flat without the stand but looking at the connections that come out of the back of it, is that really possible?
@BruceKraftJr
@BruceKraftJr Жыл бұрын
Any update on the tutorial?
@krchhs
@krchhs Жыл бұрын
i want this camera remote? is available in the market
@katechan8262
@katechan8262 Жыл бұрын
the remote does not work for me
@toverbeck
@toverbeck Жыл бұрын
2 questions... 1. Does Attendant Console have a Teams App like Contact Center or is it just web based? 2. Can Attendant Console work with queues both receiving inbound calls through an IVR but also transferring calls to queues as well. I really like the dashboard set up and ease of use. Seems like a lot of thought was put into this. Contact Center just doesn't seem as well built.
@landiscomputer
@landiscomputer Жыл бұрын
1- The Landis Attendant Console can be used as a web app (ac.landis.cloud) or as a standalone PC app (download here: ac.docs.landis.cloud/download). We find users want it in its own window/app because it is typically used very heavily. 2-Yes, A user signs into the Landis Attendant Console like you would sign into the Microsoft Teams client. Calls are routed to the Landis Attendant Console the same way as the MS Teams client. Landis Attendant Console is essentially a Teams client. We'd be glad talk to you more: landistechnologies.com/contact-sales-cc/
@kristopher1270
@kristopher1270 Жыл бұрын
Thank you. Very good tutorial.
@tradewalker8187
@tradewalker8187 Жыл бұрын
I really wish I watched your video before buying this pen : (
@christinehom7539
@christinehom7539 Жыл бұрын
What is the special cable that connects the vvx500 to sidecar?
@christinehom7539
@christinehom7539 Жыл бұрын
To sidecar?
@gnashing_teeth
@gnashing_teeth Жыл бұрын
Mine doesn't even work at all.... like its recognized on NO screen, not my phone, computer, nothing.... Did I get a faulty one? Did they give me a dead battery?? sigh.
@tradewalker8187
@tradewalker8187 Жыл бұрын
well can't expect much from China product
@reubenfrancis1231
@reubenfrancis1231 Жыл бұрын
Exact same issue.... any fix yet
@waqasahmed6982
@waqasahmed6982 Жыл бұрын
after pressing hold and trying to retrive the call just like 2:30, it shows me the error Action failed. any idea why?
@AtulSinghRathore
@AtulSinghRathore Жыл бұрын
is there a way by which I can repair broken mic which my baby broke, i tried to find out any such video but there is battery change video I got but not the mic one as mic's connector strip is also cut in two pieces
@414RadioTech
@414RadioTech Жыл бұрын
The only problem with this thing is that it's too expensive and you have to remove the battery if you want to turn the unit off which is really stupid it's not like other ones that I've used where radio tone made a similar microphone that had an on off button to be able to turn the unit on or off rather than having the completely take it apart and remove the battery in order to have it off to save from the battery going dead which is very inconvenient so if you purchase a Valor speaker do it at your own risk as this thing will not shut off even when unplugged and I ended up sending it back to the store because of the fact that it sucked with constantly having to remove the battery in order to turn the damn thing off otherwise it would be dead in the morning or a couple hours later it would be dead and I don't recommend anybody getting this unless something changes in the development and design of it otherwise I'll never buy this thing again‼️‼️‼️‼️‼️‼️‼️
@richardward5135
@richardward5135 2 жыл бұрын
Strange I have this but the whole light part is missing. Even the voice mail 1 key has the symbol but certainly no bulb. Still working in 2022 on Skype for Business on Windows 10 though. 1000 times better than using a headset. Looking on ebay seems to be 2 models called CX300R2 - 1 with the light and another without.
@ahmedjoo1858
@ahmedjoo1858 2 жыл бұрын
A quick update to my 4 months old comment that my Uogic pen stopped working after a few months of use...for some unknown reason i decided yesterday to factory reset my tablet using the factory software provided by Microsoft which is Windows 10 v. 21H2, once installation is fished and laptop started i thought to try the pen one more time, sure enough... PEN IS BACK TO LIFE AS IT WAS THE DAY I BOUGHT IT, apparently, this pen is not fully compatible with windows 11 on surface. Using pen on surface is essential to me and i can't accept the $100 price tag on the genuine Microsoft pen, I’m staying on windows 10 till further notice…
@hashmapj3l
@hashmapj3l 24 күн бұрын
Is it still faulty in w11?
@dmd3031
@dmd3031 2 жыл бұрын
Thanks.
@josephzajdler
@josephzajdler 2 жыл бұрын
Ahh, the touchscreen didnt work, Demo Fail.
@josephzajdler
@josephzajdler 2 жыл бұрын
I think this is pretty cool, any Open Source solution available?
@jimscrapshack6371
@jimscrapshack6371 2 жыл бұрын
mines doesnt work at all im using a microsoft surfacebook 13' i5
@jacobtallon880
@jacobtallon880 Жыл бұрын
same it doesnt work for me either havent tried a new battery tho
@joebanks5420
@joebanks5420 2 жыл бұрын
Is the B825-M backwards compatible with previous version USB adapters?
@deletisruiz4812
@deletisruiz4812 2 жыл бұрын
Need help updating some settings to connect to internet
@alyxalyx31
@alyxalyx31 2 жыл бұрын
How do you remove someone off of a contact group AND how to you add non-Teams numbers to a contact group? THANK YOU!!!
@landiscomputer
@landiscomputer 2 жыл бұрын
to remove someone from a contact group: Settings | Contact Groups | {edit the contact group} Coming shortly: "Remove from Contact Group" more menu option on contacts.
@landiscomputer
@landiscomputer 2 жыл бұрын
How to add non-Teams numbers to contact group: planned future feature.
@alyxalyx31
@alyxalyx31 2 жыл бұрын
@@landiscomputer any ETA on that?
@landiscomputer
@landiscomputer 2 жыл бұрын
@@alyxalyx31 currently we have fairly significant updates every month. see ac.docs.landis.cloud/releases It's on list to be done in upcoming or the next release (to give rough timeline, features are always subject to change)
@marklawton4264
@marklawton4264 2 жыл бұрын
Great run through but could do without the music in the background!
@landiscomputer
@landiscomputer 2 жыл бұрын
Noted!
@bimalkarki5121
@bimalkarki5121 2 жыл бұрын
I mistakenly delete my search list of my active directory how do I add it back??
@landiscomputer
@landiscomputer 2 жыл бұрын
In Attendant Console: Options | Search | Search Settings - New Active Directory Search
@bimalkarki5121
@bimalkarki5121 2 жыл бұрын
@@landiscomputer Yes i can make a new AD search. There are no values I have to enter join my Active directory. If i just create it, then it wont work.
@landiscomputer
@landiscomputer 2 жыл бұрын
@@bimalkarki5121 if you add one and it doesn't work, then I suggest starting a support ticket at support.landis.cloud/
@legoman911
@legoman911 2 жыл бұрын
My 710 does not have this button ?
@nna6596
@nna6596 2 жыл бұрын
can you open voicemail without opening the native Microsoft teams app?
@landiscomputer
@landiscomputer 2 жыл бұрын
Yes, visual voicemail was added in April 2022. see ac.docs.landis.cloud/releases#april-6-2022